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Responsibilities

• Collaborating with the Salesforce Administrator to validate business requirements and any considerations (security, scalability, limits)
• Develop Apex (classes and triggers), to extend Salesforce in order to support business requirements
• Custom User Interface development, including Lightning pages, and Lightning Web Components
• Integrations: Use Salesforce APIs to integrate with other systems used in the organization
• Best Practices: Adhere to Salesforce best practices, maintain code documentation, and write / maintain test classes for all custom development
• Take ownership of release cycles to implement and deploy new/updates to existing applications and code
• Integrating and maintaining business applications to Salesforce, such as Calabrio, Replicant, Qualtrics, Avaya, etc.
• Collaborating with Automotive IT and Operations for other systems to integrate across the business
• Supporting the Salesforce Administrator

• Salesforce [enter your Salesforce products e.g. Sales Cloud product knowledge and at least 5 years of Salesforce development experience,
• 2 days per week required in office (New York City )
• Field Service Lightning experience required****
• Able to work independently,
• Able to collaborate and communicate effectively with business stakeholders / other Salesforce team members,
• Certified Salesforce Platform Developer I,
• Proficient with Microsoft Visual Studio, Salesforce Lightning Design System and the Salesforce development lifecycle.
• Experience implementing and developing in Apex, LWC, Visualforce, and Java,
• General web development experience with HTML, CSS, Javascript,
  
  Cannot offer sponsorship
  Cannot offer c2c or c2h

• Liaise between product development, reporting, training and business owners to ensure clear communication, understanding of product offerings at all times and ultimate project success through established metrics.
• Work with the engineering team through the development cycle to ensure features developed meet the desired business objectives.
• Evaluate every feature request, gather detailed business requirements from customers and work closely with the engineering team to translate requirements into user stories.
• Understand product interaction within a business process and from a customer experience viewpoint
• Take ownership in driving new feature development through every stage of the product life cycle and deliver incremental value.
• Act as product champion and establish effective relationships with key partners

• Degree in computer information systems or related field or equivalent combination of education and experience required.
• 6+ years of Product Management/Owner experience or working in close partnership with the engineering team.
• Salesforce experience is key to this role, and Salesforce certification would be an added bonus
• Experience with Service Cloud is required
• Experience with Financial Services Cloud is preferred
• Experience with supporting Salesforce Enterprise custom objects and community portal.

• 5+ years of experience distributing a managed package
• Previous Salesforce ISV experience, strong understanding of the security review process
• Enterprise APEX experience, LWC, JavaScript
• Experience with the SF CLI (formerly SFDX CLI), particularly with automating the creation of scratch orgs both for developer use and for Continuous Integration
• Ability to work in a team environment

• Salesforce Certifications: Platform Developer I, Platform Developer II, JavaScript Developer I (preferred)
• Experience managing large seed data sets in scratch orgs to provide immediate out-of-the-box productivity when creating a scratch org (preferred)

• Prior experience in selling enterprise-level search solutions is required.
• Proficiency in understanding how technology and solutions align with various business requirements.
• Expertise in one of the following domains: AI/Machine Learning, Customer Support, or CX.
• Proven track record in driving business development across the entire sales cycle.
• Strong written and verbal communication abilities.
• Minimum of 3 years of quota-based sales experience within a prominent Technology/Services organization, focusing on software solutions & IT software products.
• Capability to articulate the business proposition effectively and provide analyses to assist clients in their purchasing decisions.

• Engage with both new and existing clients in meaningful, business-centric discussions.
• Identify and assess business opportunities while addressing customer pain points, security challenges, and application modernization needs.
• Manage intricate sales cycles, engaging key stakeholders, and elucidating the value proposition of our solutions to C-level executives.
• Forecast sales projections and revenue targets while ensuring client satisfaction.
• Conduct territory/vertical identification and research to formulate a robust go-to-market strategy and identify qualified target accounts.
• Develop sales pipelines through cold calling, email campaigns, direct connections, and market intelligence.
• Collaborate effectively with business partners and other departments, including software sales, sales operations, IT services, and customer success, to devise innovative solutions tailored to meet customer requirements.

• Lead the design and development of complex Salesforce solutions, including customizations, integrations, and enhancements, with a primary focus on Sales Cloud, Marketing, partner, and other integrations.
• Collaborate with business stakeholders to gather and analyze requirements and translate them into technical solutions.
• Architect scalable and robust Salesforce solutions that align with best practices and industry standards.
• Manage integrations between Salesforce and various sales and marketing tools, ensuring seamless data flow and system interoperability.