Salesforce Administrator

New York City (Hybrid)

Summary

We're seeking a hands-on Salesforce Administrator to serve as the primary owner of our Salesforce environment. This business-facing role focuses on supporting sales and revenue teams through expert configuration, insightful reporting, impeccable data quality, and light customization/integration work. You'll collaborate closely with sales leadership, Sales Technology, and IT while driving user adoption and platform maturity.

Responsibilities

Salesforce Administration & Support (~60%)

• Primary point of contact for all Salesforce configuration, security, user management, and enhancements
• Build and maintain fields, page layouts, record types, validation rules, flows, process builder, and approval processes
• Create and optimize reports, dashboards, list views, Account Hierarchy, Territory Management, and assignment rules
• Manage sandboxes, change sets, deployments, and third-party apps (e.g., SalesConnect, CPQ, outreach tools)
• Deliver training, documentation, and ongoing support to sales and revenue teams; lead adoption initiatives
• Partner with Sales Tech/IT on release management and new feature evaluation

Light Development & Integration (~20%)

• Collaborate on solutions requiring Apex triggers, Lightning Web Components, Visualforce, or advanced Flow
• Support integrations with marketing automation, CPQ, ERP, data warehouse, etc., via APIs or middleware
• Ensure all custom work is scalable, documented, and version-controlled

Data Management & Quality (~20%)

• Own end-to-end data integrity, deduplication (Cloudingo, DemandTools, Validity), enrichment, and cleansing
• Execute regular and ad-hoc imports/exports, mass updates, and scheduled maintenance
• Monitor and reconcile data across integrated systems

Requirements

Required

• Salesforce Administrator certification (current ADM-201 or equivalent)
• 3-5+ years of hands-on Salesforce administration in a sales/revenue operations environment
• Expert in Sales Cloud configuration, security model, reporting, dashboards, forecasting, and territory management
• Proven data management skills (Data Loader, deduplication, mass updates)
• Strong stakeholder management, requirements gathering, training, and communication abilities
• Proficiency in Excel (pivot tables, VLOOKUP; macros a plus)

Preferred

• Additional certifications (Advanced Admin, Platform App Builder, Sales Cloud Consultant)
• Light coding experience (Apex, LWC, Visualforce)
• Exposure to middleware/ETL tools (MuleSoft, Boomi, Informatica, etc.) and apps like Marketo, Outreach, Gong, or CPQ
• Background in sales ops, rev ops, enablement, or change management

Tenth Revolution, powered by Mason Frank, is a global leader in Salesforce.com recruitment, specializing solely in connecting Salesforce professionals with opportunities.

My customer is a leading technology consulting firm delivering multi-cloud and quote-to-cash transformation projects for clients in high-tech, manufacturing, financial services, retail, and healthcare. They're currently seeking a Senior MuleSoft Consultant (Contract) to take on an exciting new project.

Position Summary

My customer is seeking a Senior MuleSoft Consultant (Contract) with at least five (5) years of hands-on experience implementing MuleSoft solutions and designing integration architectures.

This role combines both development and architecture responsibilities, focusing on designing modern API-led integration patterns and building robust solutions using MuleSoft's Anypoint Platform. The engagement is remote with occasional onsite collaboration and involves close work with stakeholders, integration teams, and other cloud specialists (including Salesforce).

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Key Responsibilities

Integration Strategy & Architecture

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  Analyze client systems and identify integration opportunities.
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  Define integration patterns, security models, and data governance standards.
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  Create scalable architecture designs that ensure performance and reliability.

Solution Design & Development

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  Build and configure integration flows using Anypoint Studio, DataWeave, API Manager, and Runtime Manager.
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  Develop REST/SOAP APIs, transformations, and error-handling logic.
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  Implement reusable components and connectors to integrate Salesforce and other systems.

API Management

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  Design and manage APIs, applying access control, rate limiting, and security policies.
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  Configure monitoring and logging to ensure operational stability.

Testing & Quality Assurance

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  Create and execute unit, integration, and performance tests.
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  Troubleshoot issues, perform root-cause analysis, and deploy fixes.

Collaboration & Leadership

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  Partner with business analysts, Salesforce consultants, and data teams to define technical solutions.
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  Mentor junior developers and promote best practices in code quality and architecture.
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  Support deployment and provide post-implementation optimization.

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Required Qualifications

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  Experience: Minimum 5 years delivering MuleSoft integrations. Proven success in enterprise-grade integration design and implementation.
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  Technical Skills: Strong expertise in the MuleSoft Anypoint Platform, API-led architecture, REST/SOAP, JMS, and cloud platforms (AWS, Azure).
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  Design & Architecture: Skilled at creating scalable integration strategies and documentation. Familiar with OAuth, JWT, SSL, and data governance best practices.
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  Cross-Platform Integration: Experience connecting MuleSoft with Salesforce, ERP, or other enterprise systems.
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  Communication & Leadership: Excellent stakeholder communication and mentoring experience.
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  Certification: MuleSoft developer/architect certifications (MCD-Level 1/2, MCPA) preferred; Salesforce certifications a plus.

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Preferred Qualifications

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  Experience with CI/CD pipelines (Git, Jenkins, Azure DevOps).
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  Familiarity with DevOps, containerization (Docker/Kubernetes), and automated testing frameworks.
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  Knowledge of AI/analytics integrations or low-code/no-code automation tools.

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Why Join This Project

Impactful Work: Support major enterprises in modernizing their systems through API-driven, cloud-first integration strategies.
Diverse Engagements: Gain exposure to multiple industries, from financial services to healthcare and manufacturing.
Collaborative Culture: Work with a forward-thinking consulting team that values innovation, empowerment, and continuous learning.
Mission-Driven: Partner with an organization committed to social responsibility and measurable client success.

Job Title: Solution Architect - AgentForce Implementation (Service Cloud)

Location: Hybrid, Plano TX (Relocation assistance offered)

Employment Type: Full-Time

Compensation: $185,000+

About the Role:

We are seeking a seasoned Strategic Solution Architect with deep expertise in Salesforce Service Cloud to lead the implementation of AgentForce. This role is critical to ensuring a scalable, secure, and high-performing solution that aligns with business goals and enhances agent productivity and customer experience.

Key Responsibilities:

• Lead the end-to-end architecture and design of the AgentForce implementation within Salesforce Service Cloud.
• Collaborate with cross-functional teams including business stakeholders, Salesforce developers, system integrators, and product owners to define and deliver strategic solutions.
• Translate business requirements into scalable technical designs that leverage Salesforce best practices.
• Ensure integration of AgentForce with existing Salesforce orgs, data models, and third-party systems.
• Provide architectural governance, technical leadership, and mentorship to delivery teams.
• Define and enforce standards for data security, performance optimization, and system reliability.
• Drive roadmap planning, gap analysis, and solutioning for future enhancements and scalability.
• Act as the primary point of contact for architectural decisions and escalation during implementation phases.

Required Qualifications:

• 7+ years of experience in enterprise architecture, with a strong focus on Salesforce platforms.
• Proven experience implementing Salesforce Service Cloud solutions at scale.
• Deep understanding of Salesforce data architecture, security models, and integration patterns.
• Experience with AgentForce or similar agent enablement platforms is highly preferred.
• Strong communication and stakeholder management skills.
• Salesforce certifications such as Application Architect or System Architect are a plus.

Business Analyst

Connecting Business Vision with Technology Solutions

Our client is a tech consulting firm that helps businesses in manufacturing, distribution, and service industries align their strategy with technology by designing and implementing integrated, scalable digital systems that drive measurable growth.

At the organization you will be transforming business needs into clear system requirements, bridging the gap between organizational operations and technology solutions. This position plays a key role in aligning strategy, process, and system configuration to drive measurable outcomes for projects. This is an a hybrid role position.



The best way to apply is to send your resume directly to me at d.petrillo@masonfrank.com

Required Duties & Skills:

• 3-5 years of experience in business analysis within technology or consulting environments.
• Strong understanding of process design and data modeling principles.
• Experience with ERP systems, like Accounting Seed and knowledge of Salesforce.
• Excellent documentation, communication, and facilitation skills.

If you meet the necessary qualifications and want the opportunity to further expand your career, then don't wait to apply! Please send your resume to d.petrillo@masonfrank.com

Staff Software Engineer - Payments & Salesforce Platform (Confidential, Remote/On-site)

We are seeking a passionate and experienced Staff Software Engineer to join a team responsible for core payments technology and Salesforce platform applications. In this role, you will help design, build, and scale both the payments platform and Salesforce-integrated products, ensuring they are secure, reliable, and high-performing. You'll collaborate closely with product managers, designers, and engineers to deliver seamless payment and CRM experiences that power every transaction.

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Key Responsibilities:

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  Architect, design, and evolve scalable APIs in distributed environments, integrating Salesforce with web, mobile, and partner systems.
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  Lead integrations between Salesforce, payment processors, and alternative payment rails, ensuring reliability, compliance, and extensibility.
• 
  
  Develop Salesforce platform applications, including custom objects, flows, automation, and API-based integrations.
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  Collaborate cross-functionally with Product, Finance, Operations, and CRM teams to translate business requirements into resilient technical solutions.
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  Drive the full software development lifecycle, from technical design and implementation through testing, deployment, and post-launch support.
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  Mentor and guide engineers, setting high standards for system design, Salesforce best practices, security, and scalability.
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  Promote operational excellence by implementing observability, monitoring, documentation, and alerting practices across Salesforce and other systems.
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  Troubleshoot and resolve complex technical issues to maintain high availability and seamless user experiences.

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Required Qualifications:

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  7+ years of back-end development experience, ideally with Node.js and TypeScript.
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  Proven expertise architecting complex distributed systems with a focus on scalability, reliability, and security.
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  Strong Salesforce platform experience, including custom objects, automation (Flow, Process Builder), and API integrations.
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  Extensive experience designing RESTful APIs and integrating with Salesforce and third-party systems.
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  Hands-on experience with cloud infrastructure (AWS preferred), microservices, serverless, and containerized environments.
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  Strong system design and architectural decision-making skills, balancing performance, maintainability, and business needs.
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  Demonstrated ability to mentor and lead engineering teams, fostering collaboration and technical excellence.
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  Commitment to clean, maintainable code and best practices in testing, CI/CD, and observability.
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  Excellent communication and collaboration skills, with experience influencing technical direction at scale.

Preferred / Bonus Skills:

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  Experience with Stripe, QuickBooks, or other payment platforms.
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  Familiarity with Salesforce CPQ, Salesforce integrations, or platform apps.
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  Knowledge of C#, Datadog, or other observability tools.
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  Experience in FinTech or other highly regulated industries.
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  Experience with real-time payment processing systems.

Salesforce Administrator - Bridgewater, NJ

Overview

A leading global manufacturer is seeking an experienced Salesforce Administrator to serve as the primary regional owner for Sales Cloud across the United States. This highly visible position combines hands-on administration, advanced user support, data stewardship, analytics, training, and delivery of strategic CRM initiatives.



Responsibilities:

• Handle object/task re-assignments and resolve functional questions across multiple commercial business units
• Execute and enforce weekly data-quality routines (Accounts, Contacts, Opportunities, Activities)
• Act as Tier-2/3 escalation point for complex configuration, workflow, and integration issues
• Proactively monitor system health, identify risks, and implement preventive measures
• Maintain regional data accuracy in alignment with enterprise governance standards
• Design, develop, and maintain executive-level reports and dashboards using global templates and frameworks
• Collaborate with Sales, Marketing, Customer Success, and R&D leadership to turn data into an actionable strategy
• Own the complete new-user on-boarding experience and ongoing enablement curriculum
• Deliver regular cadence of live training: weekly open office hours, bi-weekly new-hire sessions, monthly best-practice workshops
• Stay current on Salesforce releases and translate new features into business value for the region
• Lead roll-out and sustained adoption of high-priority sales effectiveness programs in the US/Canada territory
• Gather requirements, write user stories, coordinate testing, create process documentation, deliver hyper-care support, and provide supplemental training
• Represent regional needs in global release planning, custom development, and enhancement projects

Requirements

• Bachelor's degree in Information Technology, Computer Science, Business, or equivalent
• Minimum 5 years of hands-on Salesforce administration and support experience
• Proven ability to manage competing priorities in a fast-moving commercial environment
• Outstanding communication skills with experience in training and influencing diverse user groups
• Demonstrated success in resolving complex technical issues and driving user adoption
• Salesforce Administrator certification
• Advanced reporting experience (dashboards, Einstein Analytics, etc.)
• Prior involvement in sales methodology or opportunity-management program deployments
• Natural problem-solver who enjoys being the go-to Salesforce expert
• Comfortable switching between tactical troubleshooting and strategic presentations to senior leadership
• Passionate about data quality, process discipline, and user empowerment
• Self-starter with strong project management instincts and a continuous-learning mindset

About Mason Frank

Mason Frank International is the global leader in Salesforce recruitment, connecting top Salesforce professionals with leading organisations worldwide. Our deep market expertise and extensive network help candidates find career-defining roles while enabling companies to build exceptional Salesforce teams.

An established Salesforce End User is looking to add a Sr. Salesforce Development Lead to their team. This organization is highly invested in Salesforce and is looking to build a new Salesforce Center of Excellence from the ground up. This role calls for a Lead Salesforce Developer that is an expert in coding Apex & LWC from scratch, interacting with key business stakeholders, and mentoring junior developers.



We are seeking…

• Minimum of 7 years as a Salesforce Developer
• Languages: APEX, Lightning Web Components, Visualforce Pages, JavaScript
• Technical leadership, following best practices including integration and application development, deployment, testing (unit and systems), and iterative refinement
• Solid understanding of and detailed experience with Salesforce architecture and API
• Proven ability to lead junior developers and conduct code reviews
• Proven ability to work in a team environment. Good communication skill
• Salesforce Certifications (preferred): Platform Developer I, Platform Developer II, JavaScript Developer I, Application Architect, Systems Architect, Integration Architect, etc.

SALESFORCE PROFESSIONALS, Don't miss out an opportunity to be a valued part of this company and send your resume now to Brett at b.nason@masonfrank.com. Call Brett Nason for more information at 646-580-7483. *Send your resume now to Brett at b.nason@masonfrank.com before interview considerations are terminated.

Mason Frank International is the global leader for Salesforce.com recruitment, advertising more Salesforce.com jobs than any other agency. We deal with both Salesforce.com Partners & End Users throughout North America. By specializing solely in placing candidates in the Salesforce.com market I have built relationships with most of the key employers in North America and have an unrivaled understanding of where the best opportunities and Salesforce.com jobs are.

SFDC / Developer / Remote / End-User / LWC / API / Mason Frank

An established Salesforce Partner is looking to add an experienced Salesforce Seller to their team. The right candidate will have deep connections in the SFDC ecosystem, a strong understanding of how to Co-Sell with Salesforce, HighTech industry experience, and a proven track record of exceeding $3-4M quotas.

Key responsibilities include:

• Meet, and exceed, services booking quotas
• Actively nurture Salesforce territory to source leads and drive client/prospect events that align with GTM strategy
• Actively pursue and hunt for new business opportunities in accounts
• Network within the industry, market, and accounts to drive new client opportunities
• Identify/develop key partner strategies for specific customers and market segments
• Manage all phases of the sales process to successful close (including proposal development, coordination of estimate and scope construction, client presentations, statements of work and other legal contracts)
• Partner with the pre-sales team and Solution Architects to transform the client's needs into a clearly articulated scope, estimate and plan to meet their objectives
• Handle client objections and think creatively to overcome barriers
• Add industry-specific and technology solution expertise to the sales process
• Maintain and nurture client relationships and partner with our delivery team members to create client roadmaps that can lead to additional business
• Travel for Client and/or Salesforce meetings and events, as needed

SALESFORCE PROFESSIONALS, Don't miss out an opportunity to be a valued part of this company and send your resume now to Brett at b.nason@masonfrank.com. Call Brett Nason for more information at 646-580-7483. *Send your resume now to Brett at b.nason@masonfrank.com before interview considerations are terminated.

Mason Frank International is the global leader for Salesforce.com recruitment, advertising more Salesforce.com jobs than any other agency. We deal with both Salesforce.com Partners & End Users throughout North America. By specializing solely in placing candidates in the Salesforce.com market I have built relationships with most of the key employers in North America and have an unrivaled understanding of where the best opportunities and Salesforce.com jobs are.

Overview
A growing team is looking for a proactive Salesforce professional who can take ownership of platform administration while also driving user enablement. This role blends hands-on system management with training, support, and continuous improvement. The person in this position will work independently, serve as a point of contact for user needs, and help influence enhancements to the Salesforce ecosystem. This is a 6-month contract role with the potential to transition to full-time.

Key Responsibilities
● Manage day-to-day Salesforce operations, including user setup, permission oversight, and handling incoming support requests.
● Lead onboarding sessions, recurring training, and walkthroughs of new features or projects in development.
● Create and deliver training materials, job aids, and other resources to support user adoption.
● Build and maintain workflows within digital adoption platforms (e.g., Pendo.io).
● Contribute to documentation efforts, knowledge-base articles, and cross-team coordination.
● Provide functional support and troubleshoot issues to keep users productive.
● Evaluate new Salesforce releases and propose process or system optimizations.
● Partner with technical teams to review in-progress work and provide user-focused feedback.

Required Experience & Skills
● Degree in Information Technology, Business, or a related area.
● Active Salesforce Administrator certification.
● Hands-on experience with Salesforce configuration, administration, and user support/training.
● Roughly 7+ years working with HTML, CSS, metadata structures, and tagging concepts.
● Solid understanding of Salesforce capabilities and platform best practices.
● Ability to operate independently, prioritize effectively, and take initiative.
● Strong communication, documentation, and facilitation skills.
● Experience with Sales Cloud, Service Cloud, or Experience Cloud is advantageous.
● Background in training, L&D, or onboarding is helpful.
● Familiarity with digital adoption or learning tools such as Pendo, WalkMe, or Whatfix.
● Working knowledge of permissions, flows, and basic Apex concepts is preferred.
● Experience mapping or documenting processes and instructional workflows.