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    Lead Non-Profit Salesforce Consultant | Remote | $140,000

    USA, Arizona

    • Negotiable
    • Consultants Stelle
    • Seniority: Mid-level

    Jobbeschreibung



    • Salary: $140,000 base

      Technology: Salesforce.com



      SCOPING:
      • Lead client-facing discovery sessions focusing on technical communication, strategy, and data architecture.
      • Serve as the primary engineer for complex projects, determining the technical approach.
      • Develop, update, and manage comprehensive backlogs with clearly defined requirements for up to 5 clients concurrently, collaborating with teammates. Accountable for work quality and teammate support.
      • Collaborate with Project Managers to facilitate communication between clients and internal project teams, ensuring alignment on issues/features being worked on.
      • Provide thought leadership on client support requests and address underlying root causes.
      • Map complex business processes, design Salesforce architecture, and create automation to support them.
      • Break down ambiguous client problems for easy understanding by clients and junior teammates.
      • Analyze and mitigate risk.


      BUILDING:
      • Build high-quality features and fixes in Salesforce for clients, ensuring timely delivery and long-term viability.
      • Lead teammates in configuring Salesforce to meet and exceed client needs.
      • Integrate Salesforce with third-party tools, including email marketing tools, online forms, and payment processors.
      • Manage data, including migration, mapping, cleanup, and manipulation, in collaboration with teammates.
      • Troubleshoot and resolve complex issues in client instances.
      • Provide deep technical knowledge and configuration expertise in Nonprofit Cloud, NPSP, and commonly used tools.
      • Enhance system and data quality through effective design, maintenance, and security.


      TRAINING:
      • Train client staff on Salesforce features both in person and virtually.
      • Design comprehensive testing and training plans for clients and teammates.
      • Oversee system rollouts for client success and comprehensive user adoption.
      • Coach and mentor junior teammates.
      • Define and refine technical best practices.
      • Guide teammates in adopting new technologies and navigating Salesforce releases.
      • Fuel personal and professional development through continuous learning about software, the nonprofit field, and personal growth. Resources provided for advancement.


      Experience:
        • 5+ years of experience in specializing in Salesforce for Nonprofit organizations.
        • 2+ years in a Salesforce Consultant capacity
        • 2+ years of experience in a managerial position.
        • Possession of Salesforce Admin certification and Nonprofit Cloud certification (additional Salesforce certifications are advantageous).
        • Capability and enthusiasm for occasional travel to client offices or team meetings (typically 1-2 times annually).
        • Salesforce Developer experience is beneficial, but not mandatory. While coding is not the primary focus, proficiency in Apex + Javascript is appreciated when required.
        • Scrum certifications (Certified Scrum Master or Certified Product Owner) are advantageous but not obligatory.

    Salesforce Technical Architect

    USA, New York

    • Up to $200,000 USD
    • Architects Stelle
    • Seniority: Mid-level

    Jobbeschreibung



    Job Title: Salesforce Technical Architect

    Salary: USD 200,000

    Headquarter: New York, United States

    Work Model: Office (4 days on-site) and Remote

    Work Location: NYC (San Fran, Sausalito, Princeton, Atlanta)

    Mason Frank International, a leading IT recruitment company, is representing our esteemed client, an End User in the Financial Services sector, in their search for a dynamic Salesforce Technical Architect to join their innovative team. This exciting opportunity offers a competitive salary of USD 200,000 per annum and a blend of office and remote work options.

    About the Role:

    As a Salesforce Technical Architect, you will play a pivotal role in designing and implementing robust, scalable, and secure solutions on the Salesforce platform. Your focus will be on building custom reusable web components, data integrations, and solving technical challenges across multiple business units. You will lead a multi-functional team in addressing strategic business initiatives encompassing customer relationship management, client onboarding, investment operations, and servicing workflows.

    Key Responsibilities:

    • Influence and guide a growing team, providing technical expertise while actively engaging in hands-on coding.
    • Design scalable solutions using a combination of configuration and code to support business functions and product goals.
    • Develop and maintain Salesforce-centric architecture diagrams, ensuring alignment with current and future state requirements.
    • Collaborate with cross-functional teams, including product managers, developers, and solution architects, to execute cohesive technical strategies.
    • Lead the entire development lifecycle of products from inception to deployment and maintenance.
    • Support and enhance current Salesforce instances, including data model optimization, integration management, and security enhancement.
    • Design and implement integrations between Salesforce and external systems, ensuring data integrity and security.
    • Maintain up-to-date knowledge of Salesforce platform features and functionalities, providing guidance on leveraging new capabilities.
    • Create and maintain technical documentation, ensuring accuracy and accessibility for both technical and non-technical stakeholders.
    • Communicate complex technical concepts effectively to diverse audiences, offering guidance and recommendations as needed.
    • Stay abreast of emerging Salesforce trends and industry best practices, identifying opportunities for system optimization and automation.


    Qualifications:

    • Bachelor's degree in Computer Science, Information Technology, Information Systems, or related field.
    • Salesforce Certified System Architect or Salesforce Certified Technical Architect certifications preferred.
    • Extensive software development background with prior core Java experience.
    • Substantial experience in Salesforce Development, including Custom Objects, Apex, Triggers, Visualforce, REST APIs, and more.
    • Proficiency in building custom UI solutions using Salesforce Lightning design system (SLDS), LWC, and web technologies.
    • Familiarity with Salesforce Platform events, Streaming API, Change data capture, and middleware solutions.
    • Experience in AWS, Azure ecosystem (desired).
    • Experience in financial services sector (desired).




    How to Apply:
    To take the next step in your career as a Salesforce Technical Architect, please email your resume to d.shannon@frankgroup.com.

    Join our team and be part of shaping innovative solutions in the financial services industry!

    Mason Frank International is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

    Salesforce AI Engineer | $140,000 | Remote

    USA, Florida

    • Negotiable
    • Developers Stelle
    • Seniority: Mid-level

    Jobbeschreibung



    Primary Responsibilities:
    • Contribute to the development of architectural specifications for cloud-based platforms, ensuring seamless integration with existing systems and optimal functionality.
    • Drive detailed technical design and development of applications, adapting to the evolving landscape of cutting-edge technologies.
    • Establish and document architectural guidelines and standardized processes for the development of innovative products.
    • Collaborate cross-functionally to identify reusable datasets, design patterns, and infrastructure, optimizing costs and identifying commonalities.
    • Proactively assess and address potential architectural risks, prioritizing the integrity and security of solutions.
    • Investigate and resolve incidents, problems, and service requests related to production management.
    • Identify and implement operational efficiency solutions for specific product features.
    • Assist in the upgrading or patching of applications/platforms as necessary.
    • Stay abreast of industry trends and developments, exploring new technologies to enhance the overall customer experience.


    Qualifications and Technical Skills:

    Essential:
    • Bachelor's Degree in a relevant field (e.g., Computer Science).
    • Over 5 years of demonstrated experience in a senior technical role.
    • Relevant certifications and expertise in cloud-based development.
    • Proven track record of successfully delivering large-scale, innovative products and solutions.
    • Proficiency in web languages, including JavaScript, Typescript, and PHP.
    • Familiarity with various database technologies, encompassing both SQL and NoSQL.
    • Competence in modern web frameworks such as Node.js, AngularJS, or VueJS.
    • Strong cross-functional leadership skills.


    Preferred:
    • In-depth knowledge of advanced algorithms, predictive analytics, and understanding of Generative AI concepts.
    • Proficiency in programming languages like Python,

    Neu

    VP of Commercial Platforms (Salesforce) | $260K+

    USA, Colorado

    • Negotiable
    • Developers Stelle
    • Seniority: Senior

    Jobbeschreibung



    Position Overview: An esteemed company seeks a skilled and dynamic individual for the role of Vice President of Commercial Applications within our Internal Technology Team. Reporting directly to the Chief Information Officer (CIO), this position requires a candidate with extensive expertise in B2B sales, services, and configure, price, quote (CPQ) systems, coupled with exceptional leadership capabilities in Salesforce technology and software product development. The ideal candidate will demonstrate proficiency across various software, hardware, and subscription-based businesses, boasting a track record of crafting internal solutions to streamline business processes from lead generation to cash collection, encompassing professional services, customer support, and B2B e-commerce.

    The successful candidate will have led at least one significant technology transformation program, particularly in sales or services domains, and will have overseen Salesforce and custom development teams, fostering strategic partnerships and delivering substantial value to business stakeholders. They must exhibit a deep understanding of business requirements and ensure alignment between technology initiatives and organizational objectives, fostering stakeholder satisfaction and operational excellence.

    Responsibilities:
    • Provide strategic direction and leadership to the internal technology team, driving the implementation and optimization of sales, services, quoting, pricing, and invoicing systems to boost productivity and efficiency.
    • Collaborate closely with sales leadership to translate business objectives into technological roadmaps and solutions that facilitate scalable growth.
    • Supervise the management and optimization of CRM, CPQ, and order management systems, ensuring seamless integration with other sales technologies.
    • Oversee the development of custom software tools and products tailored to internal stakeholders' needs.
    • Lead the Salesforce technical team, offering guidance and support to uphold best practices and technical proficiency.
    • Foster innovation in sales technology, continually assessing emerging trends to enhance the sales process and elevate customer experiences.
    • Partner with cross-functional teams, including sales, services, commercial operations, and finance, to align technology initiatives with overarching business goals.
    • Cultivate a high-performing technology organization focused on stakeholder satisfaction, superior engineering, and operational excellence.


    Qualifications:
    • Bachelor's degree in Computer Science or a related field.
    • Minimum of 15 years of experience in internal technology with the aforementioned business expertise.
    • Extensive knowledge of sales processes, services, and CPQ systems, with hands-on experience in implementing and optimizing sales technologies.
    • Proficiency in Salesforce platform, including Sales Cloud, Service Cloud, and CPQ, with a proven ability to lead Salesforce technical initiatives.
    • Strong leadership and management skills, with the capacity to inspire teams and drive results.
    • Strategic thinker with exceptional problem-solving abilities and a results-driven mindset.
    • Excellent communication and interpersonal skills, facilitating effective collaboration across all organizational levels.
    • Demonstrated ability to thrive in a fast-paced environment and manage competing priorities effectively.

    Salesforce AI Developer

    USA, Pennsylvania, Scranton

    • $90,000 to $140,000 USD
    • Developers Stelle
    • Seniority: Mid-level

    Jobbeschreibung



    Are you passionate about leveraging cutting-edge AI capabilities to drive innovation in customer solutions?

    We have partnered with a Salesforce customer seeking a Salesforce Developer to contribute to the design, development, implementation, and maintenance of Salesforce solutions with a focus on Einstein AI technologies.

    In this role, you'll be an integral part of a dynamic team, contributing to the creation of functional solutions and addressing challenges within Salesforce using a variety of web languages, software tools, and technologies. Your responsibilities will encompass ensuring adherence to established standards and processes, ensuring consistency, mitigating risk, and optimizing efficiency across the organization to meet strategic business goals.

    This position is ideal for early-career professionals with an interest in Salesforce, AI, and Computer Science, offering an opportunity to work alongside seasoned experts in the field.

    Responsibilities:
    • Collaborate on the development of Salesforce architectural specifications, ensuring viability, functionality, and seamless integration with existing systems.
    • Lead the technical design and development of Salesforce Applications, accommodating the dynamic nature of AI technologies.
    • Establish architectural guidelines and standardized processes for AI model development.
    • Collaborate closely with product and engineering teams to identify reusable AI-related datasets, design patterns, components, and infrastructure, thereby optimizing costs and fostering multi-functional commonalities.
    • Proactively identify and mitigate potential architectural risks, ensuring the integrity and security of AI solutions.
    • Investigate and resolve incidents, problems, and service requests pertaining to production management.
    • Implement solutions to enhance operational efficiency for specific product features.
    • Assist in application/platform upgrades or patching activities.
    • Stay abreast of trends and developments in your technical expertise area, advocating for customer-centric solutions.


    Required:
    • Bachelor's Degree in Computer Science or related field.
    • Demonstrated experience as a Salesforce Developer or in a similar role.
    • Certified Salesforce Developer with expertise in Lightning, Apex, and custom development.
    • Proven track record in building large-scale innovative AI products and solutions.
    • Proficiency in web languages such as JavaScript, Typescript, and PHP.
    • Strong grasp of various database technologies including SQL and NoSQL.
    • Familiarity with modern web frameworks like Node.js, AngularJS, or VueJS.
    • Cross-functional leadership abilities to organize, motivate, and lead teams beyond your immediate scope.


    Preferred:
    • Knowledge of machine learning algorithms and predictive analytics.
    • Familiarity with Generative AI concepts and technologies, including different LLMs.
    • Experience with Python, Jupyter Notebook, and API/data analysis libraries like Pandas or NumPy.
    • Proficiency in building LWC components in Salesforce Lightning App.
    • Knowledge of DevOps practices for CI/CD, release management, and automation using Azure DevOps, Selenium, JUnit, or similar tools.
    • Experience with Git-based repositories such as GitHub, Bitbucket, or Azure Repos.
    • Familiarity with Microsoft Azure Services like Functions, Kubernetes, CosmosDB, Storage, and App Service.


    Benefits:
    • Join a collaborative team of experienced engineers working on cutting-edge technology.
    • Competitive compensation package.
    • Health, Dental, and Vision benefits.
    • 401k with matching contributions.
    • Remote work flexibility.

    Salesforce AI Developer

    USA, North Carolina, Cary

    • $90,000 to $140,000 USD
    • Developers Stelle
    • Seniority: Mid-level

    Jobbeschreibung



    Are you passionate about leveraging cutting-edge AI capabilities to drive innovation in customer solutions?

    We have partnered with a Salesforce customer seeking a Salesforce Developer to contribute to the design, development, implementation, and maintenance of Salesforce solutions with a focus on Einstein AI technologies.

    In this role, you'll be an integral part of a dynamic team, contributing to the creation of functional solutions and addressing challenges within Salesforce using a variety of web languages, software tools, and technologies. Your responsibilities will encompass ensuring adherence to established standards and processes, ensuring consistency, mitigating risk, and optimizing efficiency across the organization to meet strategic business goals.

    This position is ideal for early-career professionals with an interest in Salesforce, AI, and Computer Science, offering an opportunity to work alongside seasoned experts in the field.

    Responsibilities:
    • Collaborate on the development of Salesforce architectural specifications, ensuring viability, functionality, and seamless integration with existing systems.
    • Lead the technical design and development of Salesforce Applications, accommodating the dynamic nature of AI technologies.
    • Establish architectural guidelines and standardized processes for AI model development.
    • Collaborate closely with product and engineering teams to identify reusable AI-related datasets, design patterns, components, and infrastructure, thereby optimizing costs and fostering multi-functional commonalities.
    • Proactively identify and mitigate potential architectural risks, ensuring the integrity and security of AI solutions.
    • Investigate and resolve incidents, problems, and service requests pertaining to production management.
    • Implement solutions to enhance operational efficiency for specific product features.
    • Assist in application/platform upgrades or patching activities.
    • Stay abreast of trends and developments in your technical expertise area, advocating for customer-centric solutions.


    Required:
    • Bachelor's Degree in Computer Science or related field.
    • Demonstrated experience as a Salesforce Developer or in a similar role.
    • Certified Salesforce Developer with expertise in Lightning, Apex, and custom development.
    • Proven track record in building large-scale innovative AI products and solutions.
    • Proficiency in web languages such as JavaScript, Typescript, and PHP.
    • Strong grasp of various database technologies including SQL and NoSQL.
    • Familiarity with modern web frameworks like Node.js, AngularJS, or VueJS.
    • Cross-functional leadership abilities to organize, motivate, and lead teams beyond your immediate scope.


    Preferred:
    • Knowledge of machine learning algorithms and predictive analytics.
    • Familiarity with Generative AI concepts and technologies, including different LLMs.
    • Experience with Python, Jupyter Notebook, and API/data analysis libraries like Pandas or NumPy.
    • Proficiency in building LWC components in Salesforce Lightning App.
    • Knowledge of DevOps practices for CI/CD, release management, and automation using Azure DevOps, Selenium, JUnit, or similar tools.
    • Experience with Git-based repositories such as GitHub, Bitbucket, or Azure Repos.
    • Familiarity with Microsoft Azure Services like Functions, Kubernetes, CosmosDB, Storage, and App Service.


    Benefits:
    • Join a collaborative team of experienced engineers working on cutting-edge technology.
    • Competitive compensation package.
    • Health, Dental, and Vision benefits.
    • 401k with matching contributions.
    • Remote work flexibility.

    Campaign Performance Analyst

    USA, California, Irvine

    • Up to $130,000 USD
    • Sales Stelle
    • Seniority: Junior

    Jobbeschreibung



    Job Title: Campaign Performance Analyst

    Salary: USD 130,000

    Headquarters: California, United States

    Work Model: Onsite

    Work Location: Irvine

    Company Overview:
    Join our team at Mason Frank International, a leading IT Recruitment Company specializing in niche roles within the financial sector. We're currently partnering with our client, a prominent End User in the Broker, Exchange, Intermediary, and Capital Market domain, to find a talented Campaign Performance Analyst to join their team in Irvine, California.

    Role Overview:
    As a Campaign Performance Analyst, you'll play a crucial role in optimizing and analyzing marketing campaigns to drive business growth and enhance customer engagement. Leveraging your expertise in data analysis and campaign optimization, you'll collaborate with cross-functional teams to identify opportunities, implement strategies, and measure performance across various marketing channels.

    Key Responsibilities:
    • Analyze campaign performance metrics and provide actionable insights to optimize marketing strategies and drive ROI.
    • Develop and implement tracking mechanisms to monitor campaign effectiveness and identify areas for improvement.
    • Collaborate with marketing teams to define key performance indicators (KPIs) and develop dashboards for reporting.
    • Utilize advanced analytics techniques to uncover trends, patterns, and opportunities for campaign optimization.
    • Conduct A/B testing and multivariate analysis to enhance campaign targeting, messaging, and creative elements.
    • Work closely with stakeholders to understand business objectives and translate them into measurable marketing goals.
    • Stay updated on industry trends and best practices in campaign management, analytics, and optimization.
    • Provide recommendations for process improvements and automation to streamline campaign operations.


    Required Skills:
    • Proficiency in data analysis tools such as SQL, Python, or R.
    • Strong analytical skills with the ability to interpret complex data sets and draw actionable insights.
    • Experience with marketing analytics platforms such as Google Analytics, Adobe Analytics, or similar tools.
    • Excellent communication skills with the ability to present findings and recommendations to stakeholders.
    • Detail-oriented mindset with a focus on accuracy and precision in data analysis.
    • Proven track record of optimizing marketing campaigns and driving measurable results.
    • Bachelor's degree in Marketing, Business Analytics, Statistics, or a related field.


    Other Details:
    This is a fantastic opportunity to join a dynamic team at the forefront of the financial services industry. We offer a competitive salary of USD 130,000 along with comprehensive benefits and opportunities for professional growth.

    To apply, please send your resume and cover letter to j.kenney@masonfrank.com. Join us in shaping the future of marketing in the financial sector!

    Mason Frank International is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

    Salesforce AI Developer

    USA, New York

    • $90,000 to $140,000 USD
    • Developers Stelle
    • Fähigkeiten: Salesforce, Salesforce.com, Salesforce AI, Salesforce Einstein
    • Seniority: Mid-level

    Jobbeschreibung



    Are you passionate about leveraging cutting-edge AI capabilities to drive innovation in customer solutions?

    We have partnered with a Salesforce customer seeking a Salesforce Developer to contribute to the design, development, implementation, and maintenance of Salesforce solutions with a focus on Einstein AI technologies.

    In this role, you'll be an integral part of a dynamic team, contributing to the creation of functional solutions and addressing challenges within Salesforce using a variety of web languages, software tools, and technologies. Your responsibilities will encompass ensuring adherence to established standards and processes, ensuring consistency, mitigating risk, and optimizing efficiency across the organization to meet strategic business goals.

    This position is ideal for early-career professionals with an interest in Salesforce, AI, and Computer Science, offering an opportunity to work alongside seasoned experts in the field.

    Responsibilities:
    • Collaborate on the development of Salesforce architectural specifications, ensuring viability, functionality, and seamless integration with existing systems.
    • Lead the technical design and development of Salesforce Applications, accommodating the dynamic nature of AI technologies.
    • Establish architectural guidelines and standardized processes for AI model development.
    • Collaborate closely with product and engineering teams to identify reusable AI-related datasets, design patterns, components, and infrastructure, thereby optimizing costs and fostering multi-functional commonalities.
    • Proactively identify and mitigate potential architectural risks, ensuring the integrity and security of AI solutions.
    • Investigate and resolve incidents, problems, and service requests pertaining to production management.
    • Implement solutions to enhance operational efficiency for specific product features.
    • Assist in application/platform upgrades or patching activities.
    • Stay abreast of trends and developments in your technical expertise area, advocating for customer-centric solutions.


    Required:
    • Bachelor's Degree in Computer Science or related field.
    • Demonstrated experience as a Salesforce Developer or in a similar role.
    • Certified Salesforce Developer with expertise in Lightning, Apex, and custom development.
    • Proven track record in building large-scale innovative AI products and solutions.
    • Proficiency in web languages such as JavaScript, Typescript, and PHP.
    • Strong grasp of various database technologies including SQL and NoSQL.
    • Familiarity with modern web frameworks like Node.js, AngularJS, or VueJS.
    • Cross-functional leadership abilities to organize, motivate, and lead teams beyond your immediate scope.


    Preferred:
    • Knowledge of machine learning algorithms and predictive analytics.
    • Familiarity with Generative AI concepts and technologies, including different LLMs.
    • Experience with Python, Jupyter Notebook, and API/data analysis libraries like Pandas or NumPy.
    • Proficiency in building LWC components in Salesforce Lightning App.
    • Knowledge of DevOps practices for CI/CD, release management, and automation using Azure DevOps, Selenium, JUnit, or similar tools.
    • Experience with Git-based repositories such as GitHub, Bitbucket, or Azure Repos.
    • Familiarity with Microsoft Azure Services like Functions, Kubernetes, CosmosDB, Storage, and App Service.


    Benefits:
    • Join a collaborative team of experienced engineers working on cutting-edge technology.
    • Competitive compensation package.
    • Health, Dental, and Vision benefits.
    • 401k with matching contributions.
    • Remote work flexibility.

    Salesforce AI Engineer | $140,000 | Remote

    USA, California

    • Negotiable
    • Developers Stelle
    • Seniority: Mid-level

    Jobbeschreibung



    Primary Responsibilities:
    • Contribute to the development of architectural specifications for cloud-based platforms, ensuring seamless integration with existing systems and optimal functionality.
    • Drive detailed technical design and development of applications, adapting to the evolving landscape of cutting-edge technologies.
    • Establish and document architectural guidelines and standardized processes for the development of innovative products.
    • Collaborate cross-functionally to identify reusable datasets, design patterns, and infrastructure, optimizing costs and identifying commonalities.
    • Proactively assess and address potential architectural risks, prioritizing the integrity and security of solutions.
    • Investigate and resolve incidents, problems, and service requests related to production management.
    • Identify and implement operational efficiency solutions for specific product features.
    • Assist in the upgrading or patching of applications/platforms as necessary.
    • Stay abreast of industry trends and developments, exploring new technologies to enhance the overall customer experience.


    Qualifications and Technical Skills:

    Essential:
    • Bachelor's Degree in a relevant field (e.g., Computer Science).
    • Over 5 years of demonstrated experience in a senior technical role.
    • Relevant certifications and expertise in cloud-based development.
    • Proven track record of successfully delivering large-scale, innovative products and solutions.
    • Proficiency in web languages, including JavaScript, Typescript, and PHP.
    • Familiarity with various database technologies, encompassing both SQL and NoSQL.
    • Competence in modern web frameworks such as Node.js, AngularJS, or VueJS.
    • Strong cross-functional leadership skills.


    Preferred:
    • In-depth knowledge of advanced algorithms, predictive analytics, and understanding of Generative AI concepts.
    • Proficiency in programming languages like Python,

    Salesforce AI Engineer | $140,000 | Remote

    USA, Colorado

    • Negotiable
    • Developers Stelle
    • Seniority: Mid-level

    Jobbeschreibung



    Primary Responsibilities:
    • Contribute to the development of architectural specifications for cloud-based platforms, ensuring seamless integration with existing systems and optimal functionality.
    • Drive detailed technical design and development of applications, adapting to the evolving landscape of cutting-edge technologies.
    • Establish and document architectural guidelines and standardized processes for the development of innovative products.
    • Collaborate cross-functionally to identify reusable datasets, design patterns, and infrastructure, optimizing costs and identifying commonalities.
    • Proactively assess and address potential architectural risks, prioritizing the integrity and security of solutions.
    • Investigate and resolve incidents, problems, and service requests related to production management.
    • Identify and implement operational efficiency solutions for specific product features.
    • Assist in the upgrading or patching of applications/platforms as necessary.
    • Stay abreast of industry trends and developments, exploring new technologies to enhance the overall customer experience.


    Qualifications and Technical Skills:

    Essential:
    • Bachelor's Degree in a relevant field (e.g., Computer Science).
    • Over 5 years of demonstrated experience in a senior technical role.
    • Relevant certifications and expertise in cloud-based development.
    • Proven track record of successfully delivering large-scale, innovative products and solutions.
    • Proficiency in web languages, including JavaScript, Typescript, and PHP.
    • Familiarity with various database technologies, encompassing both SQL and NoSQL.
    • Competence in modern web frameworks such as Node.js, AngularJS, or VueJS.
    • Strong cross-functional leadership skills.


    Preferred:
    • In-depth knowledge of advanced algorithms, predictive analytics, and understanding of Generative AI concepts.
    • Proficiency in programming languages like Python,