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Job Description


Role & Responsibilities

• Provide engineers with the appropriate quantity of input to ensure customer satisfaction and technical compatibility.
• Act as a point of contact for business stakeholders, the development team, and any external partners about system functioning.
• Select, create, document, and clearly communicate business needs

Skills & Qualifications

• Sufficient Salesforce business analysis experience- (5+ Years)
• Jira experience
• Has track record of leading teams, mentoring/coaching teams

Benefits

• Salary- £60,000-£70,000+ Annual Bonus
• Hybrid Working- London Based office
• Started a new enterprise systems team for Salesforce recently and this PMO is also new.

I am on the lookout for Salesforce Senior Business Analysts to join a company who are building out a PMO (Project Management Office) who are looking at bringing in an experienced Salesforce Business Analyst, they are a leading provider of analysis within the UK.

The office is based in Holborn and the salary for this role is paying up to £70,000


They use Sales, Service, CPQ and Pardot so a great company to gain exposure to different products.


Skills & Qualifications

• Prior Salesforce Business Analyst experience (minimum 3 years) it would be advantageous to have wider tech experience also.
• Business process experience - coaching other people in the business
• Ideally some Jira experience would be a good benefit for you to have
• Sales and Service Cloud experience

Benefits

• Flexible working
• Growing business, chance to work across Sales, Service CPQ & Pardot
• Started a new enterprise systems team 12 months ago for Salesforce and this PMO will be brand new

*Please note, this role requires a right to work in the UK and does not offer Visa Sponsorship*

Senior Salesforce Business/Functional Analyst for Salesforce Partner in Brussels



Are you ready to take your Business/Functional Analyst career to new heights with one of the most exciting and innovative Salesforce partners in Brussels? Our client is a Salesforce technology company at the forefront of transforming businesses across various industries through top-notch Salesforce solutions. We are looking for a dynamic and experienced Senior Business/Functional Analyst to join their talented team.



About the Company:

Based in Brussels, our client is a pioneering technology company, renowned for their expertise in Salesforce implementation and a track record of revolutionizing businesses across diverse sectors. They have established themselves as a premier Salesforce partner, delivering cutting-edge solutions that drive success for their clients.



Why Work with Them?

Gamified Work Environment: Embrace a work culture that fosters creativity, innovation, and a sense of fun. Our client believes in rewarding hard work and dedication while ensuring an enjoyable and engaging workplace.

Limitless Growth Opportunities: Joining our client's team means unlocking endless possibilities for career growth. Employees who started their journey with the company are now becoming partners, and some have even ventured into leading their own ventures as part of our brand.

Pioneering Technology: Be part of a team that works with the latest Salesforce technologies and tools, staying at the cutting edge of industry advancements.

Client Diversity: Get the chance to work with a diverse range of clients from various industries, enriching your experience as a Business/Functional Analyst.

Collaborative Team: Our client values teamwork and a supportive work environment. Collaborate with a team of passionate professionals who share a commitment to excellence.

Innovation and Entrepreneurialism: Embrace an entrepreneurial spirit and drive innovation in everything you do. Our client encourages new ideas and welcomes fresh perspectives.

Responsibilities:

• Collaborate with clients and stakeholders to understand their business needs and gather functional requirements for Salesforce solutions.
• Analyze business processes, workflows, and systems to identify opportunities for improvement and design efficient solutions.
• Translate business requirements into detailed functional specifications and user stories.
• Work closely with technical teams to ensure seamless integration and implementation of Salesforce solutions.
• Create test scenarios and perform testing.
• Conduct workshops, training sessions, and presentations to communicate proposed solutions effectively.
• Provide expert guidance to junior analysts and contribute to knowledge-sharing within the team.

Requirements:

• Proven experience as a Business/Functional Analyst, with a strong focus on Salesforce implementation - ideally within the Service Cloud Application
• In-depth knowledge of Salesforce products, capabilities, and best practices.
• Strong analytical skills with the ability to understand complex business processes and translate them into technical requirements.
• Excellent communication and presentation skills to interact confidently with clients and stakeholders.
• Previous experience working with SLA Management
• Ability to work collaboratively in a team and mentor junior team members.
• Salesforce certifications such as Salesforce Certified Administrator or Salesforce Certified Business Analyst will be an advantage.
• Fluency in French and or Dutch (hard requirement for this role)

Benefits:

• Competitive salary up to 4600 per month
• Company car + fuel
• Meal vouchers
• Hospitalization & Dental Insurances
• Monthly representation allowances
• Great career growth opportunities with excellent material to perform your work

Salesforce Business Analyst| 40-55 per hour | Remote

An AWS consultancy is looking for a Salesforce Business Analyst for a 6 month 40hr per week contract. The right person will have good communication skills, strong implementation skills, and proven ability to be ambitious. This client is also looking for someone with financial force experience for at least 2 years and be able to use Salesforce flows.

We are seeking…

• 3+ years of Salesforce experience
• 2 years of Financial Force
• Strong configuration skills (flows/process builder/reports/dashboards)
• Proven ability to work in a team environment
• Sales Cloud and Service Cloud
• Experience with Financial Force PSA or Accounting)
• Experience communicating with key business stakeholders

SALESFORCE PROFESSIONALS, Don't miss out an opportunity to be a valued part of this company and send your resume now to Sabrina at s.distefano@masonfrank.com. Call Sabrina DiStefano for more information at 347.783.6534. *Send your resume now to Sabrina at s.distefano@masonfrank.com before interview considerations are terminated.

Mason Frank International is the global leader for Salesforce.com recruitment, advertising more Salesforce.com jobs than any other agency. We deal with both Salesforce.com Partners & End Users throughout North America. By specializing solely in placing candidates in the Salesforce.com market I have built relationships with most of the key employers in North America and have an unrivaled understanding of where the best opportunities and Salesforce.com jobs are.

SFDC / Salesforce / Remote / Business Analyst / Financial Force / Flows

Junior Salesforce Consultant:

Are you ready to take your Business/Functional Analyst career to new heights with one of the most exciting and innovative Salesforce partners in Brussels? Our client is a Salesforce technology company at the forefront of transforming businesses across various industries through top-notch Salesforce solutions. We are looking for a dynamic Junior Business/Functional Consultant to join their talented team.

About the Company:

Based in Brussels, our client is a pioneering technology company, renowned for their expertise in Salesforce implementation and a track record of revolutionizing businesses across diverse sectors. They have established themselves as a premier Salesforce partner, delivering cutting-edge solutions that drive success for their clients.

Why Work with Them?

Gamified Work Environment: Embrace a work culture that fosters creativity, innovation, and a sense of fun. Our client believes in rewarding hard work and dedication while ensuring an enjoyable and engaging workplace.

Limitless Growth Opportunities: Joining our client's team means unlocking endless possibilities for career growth. Employees who started their journey with the company are now becoming partners, and some have even ventured into leading their own ventures as part of our brand.

Pioneering Technology: Be part of a team that works with the latest Salesforce technologies and tools, staying at the cutting edge of industry advancements.

Client Diversity: Get the chance to work with a diverse range of clients from various industries, enriching your experience as a Business/Functional Analyst.

Collaborative Team: Our client values teamwork and a supportive work environment. Collaborate with a team of passionate professionals who share a commitment to excellence.

Innovation and Entrepreneurialism: Embrace an entrepreneurial spirit and drive innovation in everything you do. Our client encourages new ideas and welcomes fresh perspectives.

Responsibilities:

• Collaborate with clients and stakeholders to understand their business needs and gather functional requirements for Salesforce solutions.
• Analyze business processes, workflows, and systems to identify opportunities for improvement and design efficient solutions.
• Translate business requirements into detailed functional specifications and user stories.
• Work closely with technical teams to ensure seamless integration and implementation of Salesforce solutions.
• Create test scenarios and perform testing.
• Conduct workshops, training sessions, and presentations to communicate proposed solutions effectively.
• Provide expert guidance to junior analysts and contribute to knowledge-sharing within the team.

Requirements:

• Proven experience as a Business/Functional Analyst, with a strong focus on Salesforce implementation in the core clouds
• In-depth knowledge of Salesforce products, capabilities, and best practices.
• Strong analytical skills with the ability to understand complex business processes and translate them into technical requirements.
• Excellent communication and presentation skills to interact confidently with clients and stakeholders.
• Ability to work collaboratively in a team and mentor junior team members.
• Salesforce certifications such as Salesforce Certified Administrator or Salesforce Certified Business Analyst will be an advantage.
• Fluency in French and or Dutch (hard requirement for this role)

Benefits:

• Competitive salary
• Company car + fuel
• Meal vouchers
• Hospitalization & Group insurances
• Monthly representation allowances
• IP tax benefits
• Great career growth opportunities with excellent material to perform your work

If the above role sounds a bit of you, then do not hesitate to apply!

Job Description


Role & Responsibilities

• Using process reviews or data analysis, find areas for process improvement and suggest them to the BPOs.
• Lead and coordinate talks with business stakeholders to determine the project's scope, business needs, objectives, and acceptance criteria by working with the project manager.
• Make sure the appropriate business stakeholders accept and approve the business needs.

Skills & Qualifications

• 3+ years of Salesforce Business Analysis experience
• Understands the customer journey and can create user stories etc
• Capable of creating user stories and is aware of the client journey

Benefits

• Salary-£50,000-£60,000
• Hybrid working opportunity- 2 Days in London based office
• Great working culture

One of our longstanding clients, operating as one of the largest financial organisations throughout the Nordics, are looking for a Salesforce Business Analyst to help bolster their current team, which sits at 14 internally with a wide use of external partners.

Responsibilities:

Collaborate with business stakeholders to understand and document their requirements.

Conduct in-depth analysis of existing business processes and workflows to identify areas for improvement and automation.

Design, configure, and customise Salesforce applications to meet business needs.

Develop and maintain comprehensive documentation, including functional specifications, user stories, and system design.

Lead user training sessions to ensure smooth adoption of Salesforce solutions.

Work with development teams to ensure successful implementation of changes and enhancements.

Provide ongoing support and troubleshooting for Salesforce-related issues.

Stay updated on Salesforce best practices, new features, and industry trends.

Requirements:

Proven experience as a Business Analyst with a strong focus on Salesforce in previous roles.

In-depth knowledge of Salesforce functionalities, configuration, and customisation.

Proficiency in gathering and analysing business requirements to deliver effective solutions.

Excellent communication skills to interact with stakeholders at all levels.

Strong problem-solving skills and the ability to think critically about business processes.

Salesforce certifications (e.g., Salesforce Administrator, Salesforce Advanced Administrator, Salesforce Platform App Builder) would be a plus.

If you're interested in hearing more, apply below :)

Role & Responsibilities

• Lead the in house development team to deliver Salesforce digital transformation projects
• Work with the CRM Business Analyst to lead the transformation of business requirements into Salesforce implementations and customisations
• Perform all tasks related to the development of Salesforce system

Skills & Qualifications

• Have a thorough understanding of Salesforce principles, practices, features and capabilities including an understanding of the limitations of Salesforce
• Have previous management experience, or a will to transition into this type of role
• Be Salesforce Certified i.e PD1

Benefits

• Flexible working

Mason Frank International recherche activement un talentueux Business Analyst Salesforce pour rejoindre l'équipe d'un client en pleine croissance, opérant dans le secteur de l'énergie. Cette opportunité passionnante offre la chance de participer à un projet d'intégration du CRM Salesforce sur Sales et Service Cloud en région parisienne, avec une perspective de mission à long terme.

Si vous êtes prêt à relever ce défi et à contribuer au succès de ce projet, cette mission est faite pour vous! 😊

👉 Le profil idéal que nous recherchons comprend les éléments suivants :

• Avoir au moins 2 ans d'expérience en tant que Business Analyst Salesforce ou Consultant Salesforce.
• Avoir une maîtrise complète de Salesforce Core, notamment Sales Cloud et Service Cloud.
• Être compétent dans l'utilisation d'App Builder, Flows, batch, paramétrage, et configuration Salesforce.
• Avoir de bonnes compétences en anglais.

🔔 N'hésitez pas à nous contacter si vous êtes enthousiaste à l'idée de rejoindre cette mission exceptionnelle : c.oliveira@masonfrank.com / +33 1 88 45 41 50

Ne manquez pas cette opportunité de développer votre carrière au sein d'une entreprise en pleine croissance et de participer à un projet majeur dans le secteur de l'énergie. Rejoignez-nous aujourd'hui et faites partie de cette aventure stimulante ! 😊