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Für Festanstellungen & IT-Projekte, Business Analyst / Systems Analyst

    Inhouse Salesforce Business Analyst - Oslo

    Norway, Oslo

    • NOK 700,000 to NOK 1,000,000 NOK
    • Business Analysts Stelle
    • Fähigkeiten: Salesforce, APEX, Lightning, Community Cloud, Technical Architect, Architect, Sales, Marketing, CRM, Lightning, Salescloud, Servicecloud
    • Seniority: Mid-level

    Jobbeschreibung



    Senior Salesforce Business Analyst - Finance Industry

    Are you an experienced Salesforce Business Analyst seeking a challenging role that combines business acumen with hands-on configuration skills? Then read on.

    About Us: My client is a respected leader in the finance industry, recognised for our commitment to innovation and excellence. We are working with them to expand their Salesforce team and we are seeking a Salesforce Business Analyst.

    Role Overview: As a Salesforce Business Analyst, you will be a key player in translating business requirements into effective technical solutions. This role offers a unique opportunity to work within one of Norway's largest and most experienced in-house Salesforce teams.

    Key Responsibilities:
    • Requirements Gathering: Collaborate with stakeholders to understand and document business needs.
    • Analysis and Design: Evaluate and enhance existing business processes, ensuring seamless Salesforce integration.
    • Configuration and Customisation: Hands-on configuration of Salesforce platform, utilising standard and custom objects, workflows, and process builder.
    • Testing and Quality Assurance: Develop and execute test plans, ensuring the reliability and effectiveness of Salesforce implementations.
    • Documentation: Create and maintain comprehensive documentation of business processes, requirements, and solutions.
    • Support and Maintenance: Provide ongoing support to Salesforce users, troubleshoot issues, and recommend system improvements.


    Qualifications:
    • Proven experience as a Salesforce Business Analyst at an inhouse organisation or a consultancy
    • Strong understanding of Salesforce capabilities, with hands-on experience in configuration and workflows.
    • Excellent analytical and problem-solving skills.
    • Effective communication and collaboration abilities.
    • Experience with Sales, Service or Marketing Cloud (we utilise all 3, plus Financial Services Cloud and are looking to expand our offering next year).
    • Salesforce Administrator or Salesforce Business Analyst certifications are advantageous.
    • Norwegian and English proficiency is required.


    We know it's a great place to work, but here is why you should apply and find out for yourself:-
    • The chance to work in an inhouse team of 10+ talented SF developers, analysts and architects!
    • Multi-cloud org with Sales & Service Cloud, Marketing Cloud, FSC + plenty of other tools being looked at for the future roadmap!
    • The work will involve a high degree of exposure to the entire group, and has excellent opportunities for learning and skill development, leading to continued progression over your career!


    Reach out if you require more information before submitting your application: j.bright@frankgroup.com

    Senior Salesforce Business Analyst - Oslo

    Norway, Lysaker

    • Negotiable
    • Business Analysts Stelle
    • Fähigkeiten: Salesforce, Business Analyst, APEX, Lightning, Community Cloud, Technical Architect, Architect, Sales, Marketing, CRM, Lightning, Salescloud, Servicecloud
    • Seniority: Mid-level

    Jobbeschreibung



    Exciting Opportunity: Senior Salesforce Business Analyst - Finance Industry

    Are you an experienced Salesforce Business Analyst seeking a challenging role that combines business acumen with hands-on configuration and workflow expertise? Then read on.

    About Us: My client is a respected leader in the finance industry, recognised for our commitment to innovation and excellence. We are expanding our team and seeking a Salesforce Business Analyst to contribute to our continued success.

    Role Overview: As a Salesforce Business Analyst, you will be a key player in translating business requirements into effective technical solutions. This role offers a unique opportunity to work within one of Norway's largest and most experienced in-house Salesforce teams.

    Key Responsibilities:


    • Requirements Gathering: Collaborate with stakeholders to understand and document business needs.


    • Analysis and Design: Evaluate and enhance existing business processes, ensuring seamless Salesforce integration.


    • Configuration and Customisation: Hands-on configuration of Salesforce platform, utilising standard and custom objects, workflows, and process builder.


    • Testing and Quality Assurance: Develop and execute test plans, ensuring the reliability and effectiveness of Salesforce implementations.


    • Documentation: Create and maintain comprehensive documentation of business processes, requirements, and solutions.


    • Support and Maintenance: Provide ongoing support to Salesforce users, troubleshoot issues, and recommend system improvements.


    Qualifications:


    • Proven experience as a Salesforce Business Analyst at an inhouse organisation or a consultancy


    • Strong understanding of Salesforce capabilities, with hands-on experience in configuration and workflows.


    • Excellent analytical and problem-solving skills.


    • Effective communication and collaboration abilities.
    • Experience with Sales, Service or Marketing Cloud (we utilise all 3, plus financial services cloud and are looking to expand our offering next year).


    • Salesforce Administrator or Salesforce Business Analyst certifications are advantageous.
    • Norwegian and English proficiency.


    How to Apply: If you are a results-driven Salesforce Business Analyst looking to make a significant impact in the finance industry, we invite you to apply.

    j.bright@frankgroup.com

    Senior Change & Business Analyst (Salesforce)

    England, London, City of London

    • £50,000 to £54,570 GBP
    • Business Analysts Stelle
    • Seniority: Senior

    Jobbeschreibung



    Job Description

    The Senior Change & Business Analyst will work on new projects within the RCGP's Digital Transformation strategy in supporting our agenda to achieve the best for our Members.

    The candidate will lead on business analysis techniques, models, methods and standards to deliver a solution-focused approach to business needs options and will manage on smaller projects. The post-holder will support colleagues through a change programme as we implement new applications and new solutions using our existing technology estate.

    The role will liaise with stakeholders in order to help them shape their requirements, both being a champion for the user but also helping them understand how to fit what they want to do into the wider Digital Transformation picture.


    Role & Responsibilities
    • Leadership of the entire business analysis process for specific projects, including management of third parties, using existing templates and improving them in collaboration with other Business Analysts, with guidance and sign-off from the Solutions Architect.
    • Study requirements feasibility to determine if the requirement is viable technically, operationally and economically (cost/benefit analysis).
    • Undertaking feasibility studies and impact analyses to support strategic planning, validate business need, providing possible solution options and for enabling business and project decisions to be reached.
    • Assessing requirements feasibility by analysing requirement risks and constraints, modifying requirements to mitigate identified risks
    • Apply a change management process and tools to create a strategy to support adoption of the changes required by a project or initiative.
    • Support the design, development, delivery and management of communications.
    • Ensure that change is well co-ordinated and communicated across the College, leading on this where required.
    • Provide input, document requirements and support the design and delivery of training programs for staff where required.
    • Liaison with DIGIT and the Digital Transformation Board from a governance perspective, as required, ensure project governance is followed, implemented and recorded
    • Liaison with third Party suppliers from a delivery perspective and input into processes.




    Qualifications
    • Educated to degree level or equivalent qualification or professional experience (desirable) in a relevant discipline e.g. Information Systems or Business Administration (desirable).
    • Prince-2 / Agile / PMP or equivalent BA certification (desirable).


    Experience
    • Experience as a Business Analyst and/or Project Manager on several projects involving 3rd parties and application development or implementation.
    • Experience of articulating business problems and translating into functional specifications.
    • Experience with large-scale organisational change efforts.
    • Excellent presentation and communication skills, both verbal and written, and the ability to communicate with stakeholders across the organisation.
    • A solid understanding of how people go through a change and the change process.
    • Experience and knowledge of change management principles.
    • Understanding of the project life cycle from inception through to completion, including project initiation, process and requirements analysis, testing, and transition to live activities.
    • Demonstrable experience of the use of core business analysis tools and techniques including workshop facilitation, process mapping and requirements elicitation and documentation.
    • Produce high quality business requirements documentation (such as requirements specifications, user stories, use cases and acceptance criteria) and detailed technical requirements specifications (such as data models, ER diagrams, UML models).
    • Holding requirements gathering sessions, reporting project status.
    • Working closely with the Development and Testing teams to ensure that the requirements are understood, and development is aligned.

    Chef de projet / BA - Dynamics 365 - Salesforce

    France, Île-de-France, Paris

    • €55,000 to €70,000 EUR
    • Other Positions Stelle
    • Fähigkeiten: Salesforce, Sales Cloud, Service Cloud, Microsoft Dynamics 365
    • Seniority: Senior

    Jobbeschreibung



    Mason Frank international est spécialisé sur le marché Salesforce à l'international. Fort de notre position de leader, nous répondons à une clientèle exigeante et à la recherche de candidats talentueux pour intégrer leurs équipes. Nous vous offrons les meilleures opportunités de développement de carrière dans le monde et garantissons une totale confidentialité.


    Mon client enduser recherche activement son Chef de projet / Business Analyst (domaine finance/compta):

    Contexte :
    • Office basé dans le 92 (avec 2 à 3 jours de remote)
    • Filiale d'AXA
    • Spécialisé dans la gestion de sinistres automobiles
    • Accompagne ses clients (assureurs) en leur proposant une solution complète pour faciliter la gestion de sinistres avec rapidité, efficacité et professionnalisme
    • Contexte très dynamique avec beaucoup d'opportunités métiers
    • Projets : 3 release/an, construction de nouvelles solutions IT pour développer les nombreuses nouvelles offres Business


    Les missions :
    • Piloter le projet existant end to end
    • Rédaction des specifications et US
    • Etre l'interlocuteur principal entre les métiers et les developpeurs
    • Prioriser la roadmap
    • Gestion qualité, délais, planning
    • Design des solutions avec le support de l'intégrateur : SFDC /MSFT/D365/DARVA
    • Piloter les tests et livraisons
    • Suivi des résultats


    Description du profil souhaité :
    • 4/5 d'XP en gestion de projet
    • Maîtrise de Microsoft Dynamics 365 surtout
    • Connaissance de Salesforce un gros plus
    • Appétence pour les domaines finance et comptabilité
    • Pas de management
    • Pas de gestion de budget
    • Être autonome et pragmatique
    • Anglais professionnel




    Les entretiens débutent ASAP car le besoin ets urgent, saisissez cette belle opportunité en m'envoyant votre CV !

    Vous pouvez aussi me contacter au 09 75 18 70 80 ou par mail à l'adresse suivante :
    b.lefevre@masonfrank.com.

    Salesforce Business Analyst

    USA, Illinois

    • Up to $100,000 USD
    • Business Analysts Stelle
    • Seniority: Mid-level

    Jobbeschreibung



    Job Opportunity: Salesforce Business Analyst

    Company Overview:
    Join a dynamic team at Mason Frank International, a leading IT recruitment agency specializing in Salesforce talent acquisition. We are currently representing our esteemed client, a prominent End User in the Utilities sector headquartered in Illinois, United States. Our client is seeking a skilled Salesforce Business Analyst to join their team remotely.

    Position: Salesforce Business Analyst
    Location: Remote (Preference for candidates in Chicago area, but other nearby markets considered)
    Salary: $100,000 per annum

    Role Overview:
    As a Salesforce Business Analyst, you will play a crucial role in bridging the gap between technical solutions and business needs. The ideal candidate will have substantial experience working with Salesforce, with a focus on business analysis alongside hands-on experience within the Salesforce environment. You will primarily be responsible for core Business Analyst tasks, including requirement gathering, leading meetings, training, and identifying opportunities for process improvement.

    Key Responsibilities:

    Conducting day-to-day activities within the Salesforce environment, including ticket management, user management, troubleshooting, and generating reports and dashboards.
    Supporting integration initiatives between Salesforce and other ERP systems, requiring knowledge of training and understanding of integration processes.
    Collaborating closely with cross-functional teams to ensure successful integration and alignment of Salesforce solutions with business objectives.
    Maintaining clear documentation and effectively communicating technical concepts to both technical and non-technical stakeholders.
    Demonstrating self-sufficiency and the ability to work autonomously without the need for micromanagement.

    Requirements:

    Extensive experience as a Salesforce Business Analyst, with hands-on experience in Salesforce administration.
    Proficiency in Salesforce administration tasks, including user management, troubleshooting, and report/dashboard generation.
    Strong communication skills with the ability to translate technical concepts to business stakeholders and vice versa.
    Experience working in smaller team environments, ideally with 3-4 team members.
    Familiarity with DevOps processes and ability to manage project workflows effectively.
    Personality Fit:

    Excellent communication skills with a clear and concise communication style.
    Strong preference for candidates who thrive in documenting processes and procedures.
    Self-motivated and capable of working independently with minimal supervision.
    Personable and approachable demeanor, fostering effective collaboration within the team.
    Application Process:
    If you meet the qualifications and are excited about this opportunity, please email your resume to b.nason@masonfrank.com. Please note that our client is hesitant about full contractors and prefers candidates with a substantial track record for full-time employment.

    Don't miss this chance to join a dynamic team and contribute to exciting projects in the Utilities sector! Apply now and take your career to the next level with Mason Frank International.

    Salesforce Business Analyst

    Italy, Milan

    • €20,000 to €45,000 EUR
    • Business Analysts Stelle
    • Fähigkeiten: Salesforce
    • Seniority: Mid-level

    Jobbeschreibung



    SALESFORCE BUSINESS ANALYST - CLIENTE FINALE - LOMBARDIA - 40K



    Per conto di un nostro prestigioso cliente finale in Lombardia, appartenente al settore Retail, sono alla ricerca di un Salesforce Business Analyst con almeno 2 anni di esperienza su piattaforma Salesforce e disponibile a lavorare in sede.

    Dal 2022, l'azienda ha effettuato il passaggio a Salesforce volendo centralizzare le informazioni, ampliare il raggio d'azione commerciale con l'apertura di un e-commerce B2B e migliorare l'integrazione con il loro ERP.

    Per poter accelerare l'implementazione di quanto già previsto e per ulteriori sviluppi futuri, il cliente e' indirizzato ad internalizzare una risorsa che abbia esperienza e competenze nelle seguenti macro aree:

    - Sales/Commerce

    - Service

    - Process automation

    - Reporting

    - Pubblicazione/personalizzazione community Clienti e Fornitori

    - Integrazione dati con sistemi esterni



    La risorsa dovrà essere di supporto anche in altre attività IT, come la configurazione di PC, dispositivi e utenti o il monitoraggio e la gestione dell'infrastruttura.




    Mason Frank International is the leading global provider of high-caliber permanent and freelance Salesforce professionals across all stages of the CRM lifecycle, from discovery to post-implementation. Since 2010 we've established an exceptional reputation for connecting top Salesforce professionals with excellent opportunities in the market.

    Salesforce Developer (1 day in office per week)

    England, West Midlands, Birmingham

    • £55,000 to £60,000 GBP
    • Developers Stelle
    • Seniority: Mid-level

    Jobbeschreibung



    A large end user based in Birmingham are looking for a Salesforce Developer to join their established Salesforce team and play a key role in the Development of their recently implemented org. My client offer a great environment to work and are operate a hybrid working policy, with employees only needed to go to their office once per week.



    The Company

    -Large end user

    -200+ users nationally on Sales & Service Cloud

    -Relaxed company culture with flexible working

    -Working on Sales Cloud, Service Cloud & Lightning



    Key Responsibilities

    -Play a key role in the technical roadmap on multiple different projects

    -Carry out the development of applications through configuaration, and when necessary, through Apex, Visualforce & Lightning Web Components

    -Hands on configuration- Custom Objects, Validation Rules, Flows etc

    -Work in close collaboration with the Salesforce Business Analyst internally to identify requirements & improvements to the Salesforce platform



    Key Requirements

    - BS/MS degree in Computer Science, Engineering or a related subject beneficial

    - Salesforce Platform Developer I certification

    - Deep understanding of Sales or Service Cloud and their capabilities

    - Experience writing clean and readable Apex code and Lightning components





    This is an excellent opportunity to join one of the UK's most recognizable organisations. Interviews are taking place throughout next week, so please apply now and we will schedule a call to discuss the role in more detail!

    If you are able to work freely within Europe and would like to discuss this and other exciting Salesforce.com opportunities in more detail then please send your CV to Connor Campbell at c.campbell2@masonfrank.com.

    Mason Frank International Ltd is an established market leading Salesforce.com recruitment business. We solely specialise within the Salesforce.com market place, and have a proven reputation in delivering both permanent and contract professionals throughout Europe. We have a wide and diverse client base consisting of the most respected Salesforce.com Consulting practices and End Users.

    Salesforce Business Analyst / Systems Analyst Jobs

    Wenn Sie die neuesten Jobs für Salesforce Business Analysten suchen, sind Sie bei Mason Frank an der richtigen Adresse - wir finden attraktive Salesforce-Jobs und IT-Projekte für talentierte Spezialist*innen auf der ganzen Welt. Unser Team aus erfahrenen Recruitment Consultants hat enge Beziehungen zur Salesforce-Community und damit Zugang zu Hunderten von potenziellen Arbeitgebern, die auf der Suche nach Salesforce Business Analysten sind. Sind Sie bereit für Ihren nächsten Karriereschritt mit Salesforce? Sehen Sie sich unsere Stellenangebote und IT-Projekte an und bewerben Sie sich noch heute.