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Für Festanstellungen & IT-Projekte, Business Analyst / Systems Analyst

    Senior Salesforce Administrator / Business Analyst

    Australia, Victoria, Melbourne

      Gehalt: Registrierung zum Freischalten
    • System Administrators Stelle
    • Fähigkeiten: Salesforce, Business Analyst, Salesforce Administrator, IT, Sales Cloud, Service Cloud, Consultant, System Administrator, BA, Salesforce Lightning
    • Seniority: Mid-level

    Jobbeschreibung



    Senior Salesforce Administrator / Business Analyst
    • Ideally Melbourne Based, Open to Aus Wide
    • Strong Opportunities for Career Progression
    • Work across Meaningful Salesforce Projects




    About the Company:

    Our client, a growing Salesforce Consultancy has engaged the services of Mason Frank International, to source a Senior Salesforce Administrator/Business Analyst. This presents a fantastic opportunity for an experienced Administrator/BA to take the next step up in their career.



    About the Role:

    You will be responsible for:
    • Gathering business requirements from various stakeholders
    • Documentation of client-based requirements
    • Providing training workshops
    • Customisation and Configuration of the Salesforce platform
    • User Acceptance Testing
    • Drive best business practices for Salesforce implementations
    • Post solution development, liaising with the client and gaining their approval
    • Work with the customer on the transformation process as new systems are implemented
    • Communicate with and build customer confidence, while maintaining a high-level of customer experience.




    Company Benefits:
    • Strong Opportunities for Career Progression
    • Flexible Hybrid Working Environment (If based in Melbourne, remote if not)
    • Work Across Meaningful Salesforce Projects




    Skills and Experience Required:
    • Previous experience as a Salesforce Administrator/BA is essential
    • Hands on experience working with some of these: Sales, Service and Marketing Clouds, also Pardot or Einstein Analytics
    • Agile/Waterfall experience is ideal
    • Excellent Stakeholder Management, Communication, Presentation, and Documentation skills
    • You are a Team Player
    • Must possess a strategic mindset, meeting and exceeding the client's expectations
    • Salesforce Certified Administrator Certification - Minimum




    You must have full working rights in Australia to be considered for this role: Permanent Residency or Australian Citizenship rights are a requirement.



    How to apply:

    Please submit your application via the "Apply Now" button. Only Microsoft Word or PDF document formats will be accepted.



    Need more information:

    Please contact Ani Morison via:
    a.morison@masonfrank.com

    Salesforce Business Analyst

    England, London, City of London

      Gehalt: Registrierung zum Freischalten
    • Business Analysts Stelle
    • Seniority: Senior

    Jobbeschreibung



    Salesforce Business Analyst - £500 Per Day - 6+ Month Contract

    My client are currently looking for a Salesforce Business Analyst to join their company for a long term project, working in their London office 2 days per week. This role is Inside IR35.

    The successful candidate should obtain the following credentials;
    • An experienced Salesforce Business Analyst delivering business transformational programs with an enterprise level organisation
    • Proven Salesforce CPQ experience and configuration, advantageous
    • Experience of SAP or ERP systems integrated to Salesforce


    This role will be great opportunity for someone who has strong communication skills.

    In this specific role, your main responsibilities will be as follows;
    • Work with relevant business areas to determine and document the process, provide guidance and advice on Salesforce and industry best practices
    • Verify and reflect upon the solution roadmap, make sure that roadmap is transparent to all involved team members
    • Enable the team to deliver the envisioned solution, e. g. by providing the necessary information to Tech/Delivery Leads and Scrum Team.


    Interviews will be taking place this week, so apply now or risk missing out on this opportunity.

    Mason Frank International is a market leading CRM recruitment firm with a track record of success. We have a reputation across Europe of placing top quality individuals into their ideal roles.

    To discuss this and other similar opportunities please send your CV to
    d.gorman@masonfrank.com or call Darcy Gorman on +44 (0)20 3 879 8392 ASAP!

    Mason Frank International Ltd is acting as an Employment Agency in relation to this vacancy

    Salesforce Administrator

    England, London, City of London

      Gehalt: Registrierung zum Freischalten
    • System Administrators Stelle
    • Seniority: Mid-level

    Jobbeschreibung



    Salesforce - Business Analyst - Hybrid Working - End User - Oxford

    A great opportunity for an experienced Salesforce Business Analyst to join a Global Technology company who specialize in the medical sector.
    - 3 years as a Business Analyst
    - 3 years working with Salesforce with the ability to configurate
    - Paying up to £55,000 with a bonus
    - 2 days a week in the office in Oxford



    📧s.oconnor@masonfrank.com
    ☎ +442073370824



    Role & Responsibilities
    • Serve as primary System Administrator for the Salesforce.com environment
    • Collaborate with IT to manage Salesforce.com data feeds and integrations
    • Handle all basic administrative functions including user account maintenance, reports user management, profiles, roles, permissions and dashboards
    • Responsible for the development and maintenance of workflows, assignment rules, queues, licenses, release management, troubleshooting, capacity & storage, and general systems maintenance and other routine tasks.
    • Lead on the identification of Salesforce development opportunities to ensure Salesforce is being utilised to its fullest capability, meeting the needs of our customers and organisation
    • Able to support end-to-end configuration and change management of the system within the current IT Change Management process, as & when improvements are implemented
    • Work independently with members of the user community to define and document development requirements
    • Co-ordinate the evaluation, scope and completion of new development requests
    • Maintain the Salesforce deployment - troubleshooting and fixing problems as they are logged
    • Assist in training of new users, and grow the Salesforce.com skill set across the organisation
    • Act as the liaison between our users, vendors and our in-house IT team
    • Complete regular internal system audits and prepare for upgrades
    • Be the main point of contact for third party partners



    Skills & Qualifications
    • EXperienced in Sales Cloud, exposure to other clouds and products would be beneficial
    • Proven experience of diagnosing issues from error codes, logging, de-bugging in process builder, workflows, apex, objects, FLS, etc
    • Experience of working with Flows & Report Building
    • Salesforce Admin ADM201
    • Able to demonstrate Strong understanding of Salesforce best practices and functionality
    • Knowledge of project management practices and tools


    If you are able to work freely within Europe and would like to discuss this and other exciting Salesforce.com opportunities in more detail then please send your CV to Stephen O'Connor at s.oconnor@masonfrank.com

    Mason Frank International Ltd is an established market leading Salesforce.com recruitment business. We solely specialise within the Salesforce.com market place, and have a proven reputation in delivering both permanent and contract professionals throughout Europe. We have a wide and diverse client base consisting of the most respected Salesforce.com Consulting practices and End Users.

    Salesforce Business Analyst

    England, London

      Gehalt: Registrierung zum Freischalten
    • Business Analysts Stelle
    • Seniority: Mid-level

    Jobbeschreibung



    Role & Responsibilities
    • Analyse and understand customer journeys and business needs, developing an accurate view of user cases and user journeys across all divisions, as well as the differing business contexts
    • Provide clear process documentation and review against Client Care best practices, highlighting any missing processes and/or opportunities to streamline processes either through better system use or working practices
    • Document and review Salesforce Service Cloud bespoke enhancements against Client Care best practices and optimal Salesforce Service Cloud usage, highlighting any opportunities to optimise and ensure that system design fully meets business and compliance requirements
    • Current telephony system architecture to be documented and reviewed against business needs and user journeys with a view to identify opportunities to improve seamless flow between channels and teams assessed
    • Document IT systems Support model and governance model across all user cases highlighting any gaps
    • Translate business requirements into user stories based on clients and advisers' journeys



    Skills & Qualifications
    • 3+ years' experience in Business Analyst client care roles in an omnichannel environment
    • Experience in Salesforce Service Cloud (mandatory) as well as a good understanding of E-com processes and systems; knowledge of Adyen and S.A.P. helpful
    • Exceptional analytical skills
    • Excellent documentation and written skills to manage user stories, process flows, and architecture diagrams
    • Excellent team attitude, approachable and good communication skills with the ability to work collaboratively, influence and generate stakeholder engagement


    Apply via the link or contact me directly:
    0203 808 7287
    n.sands@masonfrank.com

    Sr. Salesforce Technical Administrator

    USA, Illinois, Chicago

      Gehalt: Registrierung zum Freischalten
    • Developers Stelle
    • Fähigkeiten: APEX
    • Seniority: Mid-level

    Jobbeschreibung



    Salesforce Technical Administrator |$130,000|ONSITE|

    A huge financial firm is looking to add a Salesforce Technical Administrator to help grow their Salesforce instance. They want someone who is able to gather requirements and communicate them to stakeholders. This position is onsite in Chicago 5x a week. MUST KNOW APEX.



    Primary Responsibilities:
    • The Application Systems Analyst will be responsible to support, debug and test applications and integrations with Salesforce. This role will employ best practices and follow company standards.

      This position requires advanced knowledge of functional and technical skills and will be involved in technical design specifications, building integrations, testing, and deploying solutions.

      Responsibilities:

      Technical:
      Maintain deep, trusted relationships with stakeholders and technical professionals across the organization.
      Partner with Business Analysts to research existing and/or new capabilities of the existing or potential technologies.
      Partner with the rest of the technology team to troubleshoot production issues.
      Understand the configuration to Brookfield's Salesforce instance and be able to speak to them, both technically and functionally, to all levels of the organization.
      Accountable for the execution of assignments to include proper support for tickets, enhancement requests, and project work.


    Required Skills



    3+ years experience in the following:
    Salesforce toolkit and
    Force.com platform technologies within Sales Cloud: custom objects, controllers & triggers, Apex classes / test classes, Process Builder, Workflows, Visualforce, SOQL, SOAP/REST based web services.
    Web services API integrations
    Strong analytical skills: Ability to collect, organize, and analyze data; summarize findings and develop conclusions and recommendations.-Active Salesforce certifications (preferred)



    • 3+ years experience as a Salesforce Administrator
    • 3+ years experience with Agile methodology.












    Benefits:
    • Health/Dental/Vision
    • Stock Options
    • 401k
    • PTO


















    CONTACT:

    Nate Phone: 646 - 863 - 7603 Email: n.bridgeman@masonfrank.com

    Website: www.masonfrank.com

    Mason Frank International is the global leader for Salesforce.com recruitment and advertising. We have finalized more Salesforce.com jobs than any other agency. We deal with both Salesforce.com Partners & End Users throughout North America. Specializing solely in placing candidates in the Salesforce.com market, I have built relationships with many of the key employers in North America. My knowledge and understanding of where the best opportunities and Salesforce.com jobs are is unrivaled in the industry.

    Salesforce/Administrator/Finserv/EndUser /SFDC/FSL





    Oracle CPQ Business Analyst

    USA, California, San Francisco

      Gehalt: Registrierung zum Freischalten
    • Business Analysts Stelle
    • Seniority: Junior

    Jobbeschreibung



    Oracle CPQ Business Analyst- 100% Remote

    Successful Oracle CPQ partner is seeking a seasoned Oracle Business Analyst who can analyze business information, translate requirements into functional specifications, and champion client and/or internal business needs at any point in a Oracle related project. They want a seasoned Oracle CPQ expert who has the capability to work on multiple projects at a time and is able to work directly with their customers.

    Responsibilities:

    * Be the liaison between business users and technical team.
    * Document functional user requirements and technical specifications to be used in the development cycle.
    * Contribute to system design reviews to identify potential problems.
    * Assist with systems test planning and test script development.
    * Contribute to development of deployment and communication plans.
    * Develop customer communications, trainings, and job aids to assist in successful business transitions.
    * Define business requirements, translate requirements into system specifications, support system development activities, document the solution for training, provide customer support, and support test execution.

    Qualifications:

    * Bachelor's Degree in computer science, engineering, business, or finance.
    * Understanding of the Quote to Cash business process.
    * Five to seven years of professional experience.
    * Successfully worked on consulting projects, with previous Big 4 or similar firm consulting experience a plus.
    * Strong leadership, problem solving, and systems implementation skills.
    * Problem solving and analytical skills, in addition to strong verbal and written communication skills.

    Mason Frank International is the global leader for Salesforce.com recruitment, supporting more Salesforce.com jobs than any other agency. We deal with both Salesforce.com Partners & End Users throughout North America. By specializing solely in placing candidates in the Salesforce.com market I have built relationships with most of the key employers in the US and have an unrivalled understanding of where the best opportunities and Salesforce.com jobs are.

    I understand the need for discretion and welcome the opportunity to speak to any candidates that are considering a new career or job either now or in the future. Confidentiality is of course guaranteed. To apply for this role or for information on the Salesforce.com market and some of the opportunities that are available I can be contacted on 646-553-6264 (ext 6264)or c.zajkowski@masonfrank.com.

    Oracle CPQ Business Analyst

    USA, Texas, Dallas

      Gehalt: Registrierung zum Freischalten
    • Business Analysts Stelle
    • Seniority: Junior

    Jobbeschreibung



    Oracle CPQ Business Analyst- 100% Remote

    Successful Oracle CPQ partner is seeking a seasoned Oracle Business Analyst who can analyze business information, translate requirements into functional specifications, and champion client and/or internal business needs at any point in a Oracle related project. They want a seasoned Oracle CPQ expert who has the capability to work on multiple projects at a time and is able to work directly with their customers.

    Responsibilities:

    * Be the liaison between business users and technical team.
    * Document functional user requirements and technical specifications to be used in the development cycle.
    * Contribute to system design reviews to identify potential problems.
    * Assist with systems test planning and test script development.
    * Contribute to development of deployment and communication plans.
    * Develop customer communications, trainings, and job aids to assist in successful business transitions.
    * Define business requirements, translate requirements into system specifications, support system development activities, document the solution for training, provide customer support, and support test execution.

    Qualifications:

    * Bachelor's Degree in computer science, engineering, business, or finance.
    * Understanding of the Quote to Cash business process.
    * Five to seven years of professional experience.
    * Successfully worked on consulting projects, with previous Big 4 or similar firm consulting experience a plus.
    * Strong leadership, problem solving, and systems implementation skills.
    * Problem solving and analytical skills, in addition to strong verbal and written communication skills.

    Mason Frank International is the global leader for Salesforce.com recruitment, supporting more Salesforce.com jobs than any other agency. We deal with both Salesforce.com Partners & End Users throughout North America. By specializing solely in placing candidates in the Salesforce.com market I have built relationships with most of the key employers in the US and have an unrivalled understanding of where the best opportunities and Salesforce.com jobs are.

    I understand the need for discretion and welcome the opportunity to speak to any candidates that are considering a new career or job either now or in the future. Confidentiality is of course guaranteed. To apply for this role or for information on the Salesforce.com market and some of the opportunities that are available I can be contacted on 646-553-6264 (ext 6264)or c.zajkowski@masonfrank.com.

    Salesforce Business Analyst / Systems Analyst Jobs

    Wenn Sie die neuesten Jobs für Salesforce Business Analysten suchen, sind Sie bei Mason Frank an der richtigen Adresse - wir finden attraktive Salesforce-Jobs und IT-Projekte für talentierte Spezialist*innen auf der ganzen Welt. Unser Team aus erfahrenen Recruitment Consultants hat enge Beziehungen zur Salesforce-Community und damit Zugang zu Hunderten von potenziellen Arbeitgebern, die auf der Suche nach Salesforce Business Analysten sind. Sind Sie bereit für Ihren nächsten Karriereschritt mit Salesforce? Sehen Sie sich unsere Stellenangebote und IT-Projekte an und bewerben Sie sich noch heute.