Ihre aktuelle Jobsuche

Salesforce Project Lead
Zürich

Mason Frank International ist ein auf Salesforce spezialisiertes Personalvermittlungsunternehmen. Unser Kunde mit Sitz in Zürich sucht derzeit eine:n Salesforce Project Lead zur Erweiterung des Salesforce-Teams.

Deine Aufgaben

• Du übernimmst die End-to-End-Verantwortung für Salesforce-Projekte - von der Analyse bis zum Go-Live und Hypercare.
• Du kombinierst Business-Analyse und Delivery, priorisierst Anforderungen und übersetzt sie in umsetzbare Roadmaps.
• Du steuerst Scope, Budget, Zeitplan und Risiken und stellst eine qualitativ hochwertige Delivery sicher.
• Du führst interdisziplinäre Projektteams und arbeitest eng mit internen wie externen Stakeholdern zusammen.
• Du agierst als Trusted Advisor, leitest Workshops und Steering Committees und präsentierst Ergebnisse.
• Du verantwortest SOWs, Change Requests und Forecast, gemeinsam mit Management und Architektur-Teams.
• Du bringst dich im Pre-Sales und in Angebotsprozesse ein und achtest dabei auf Machbarkeit und Business Value.
• Du etablierst klare Delivery-Routinen und sorgst für Qualität und Transparenz entlang des gesamten Projektverlaufs.

Dein Profil

• Du verfügst über mehrjährige Erfahrung in Salesforce-Projekten oder grösseren CRM-Transformationen, idealerweise über mehrere Clouds hinweg.
• Du bringst ausgeprägte Projektleitungs-, Business-Analyse- und Delivery-Skills mit und kommunizierst sicher und partnerschaftlich mit allen Stakeholdern.
• Du bist vertraut mit Integrationen, Datenflüssen und Deployment-Prozessen - beispielsweise rund um SAP, Middleware oder Data Lakes.
• Du bist erfahren in Ausschreibungen, Aufwandsschätzungen, Governance und der Erstellung von SOWs.
• Zertifizierungen wie PMI-PMP, Scrum Master oder Salesforce Consultant/Admin sind von Vorteil.
• Sehr gute Deutschkenntnisse und sichere Englischkenntnisse

Hinweis: Wir freuen uns über Bewerbungen von Schweizer oder EU-Bürgern:innen sowie von Personen mit gültiger Schweizer Arbeitsbewilligung.

Wenn du an dieser Position interessiert bist und mehr erfahren möchtest, melde dich gerne bei mir.

We are seeking a skilled Project Manager with experience in Salesforce.com to lead initiatives that enhance our client solutions. This role is pivotal in driving successful project delivery, ensuring stakeholder engagement, and fostering an environment where innovative ideas can thrive. You will be responsible for managing the implementation and optimization of Salesforce technologies, working remotely to facilitate seamless project execution.

* Proven experience managing Salesforce.com projects, with a strong focus on implementation and user training
* Excellent skills in stakeholder management and communication, ensuring alignment between technical teams and business goals
* Familiarity with waterfall/agile methodologies and project management tools (Jira) to drive project progress
* Ability to analyse project requirements and develop comprehensive project plans
* Strong problem-solving skills to address challenges effectively and enhance project outcomes

This is a remote position that offers flexibility and a collaborative approach to project management. Core benefits include None. If you are looking to make a significant impact through your project management skills and Salesforce expertise, we encourage you to apply.

Job Summary:
The Salesforce CRM & Sales Operations Specialist is responsible for administering and optimizing Salesforce and related sales technologies to support a disciplined, data-driven, and scalable sales process. This role collaborates with cross-functional teams-including Sales, Estimating, Operations, and Finance-to ensure systems, workflows, and data support accurate forecasting, efficient quote-to-order execution, and clear visibility across the project pipeline. Operating in a project-based environment, the administrator ensures strong pipeline discipline, data quality, and process consistency, leveraging CRM, ERP, and analytics to streamline workflows, improve reporting, and enable a predictable order process for both internal teams and clients.

Key Responsibilities:

Salesforce Administration & System Management

• Administer users, roles, permissions, and security settings in Salesforce.
• Configure and maintain objects, fields, page layouts, automation (Flows), validation rules, and approval processes.
• Manage opportunity stages, lead conversion, and quoting workflows aligned with project-based sales cycles.
• Develop and maintain dashboards and reports for pipeline visibility, forecasting, and operational KPIs.
• Support integrations between Salesforce, ERP systems, and analytics tools in collaboration with IT.

Sales Operations & Process Improvement

• Design and maintain scalable sales workflows that support a clean order process from quote through order entry.
• Partner with cross-functional teams to translate business requirements into system configurations and process improvements.
• Monitor pipeline performance, forecasting accuracy, and operational KPIs using Salesforce, Power BI, and Excel.
• Identify process bottlenecks in the lead-to-order lifecycle and implement improvements to increase speed, accuracy, and consistency.

Data Governance & Reporting

• Maintain data standards including field definitions, naming conventions, and picklists.
• Ensure data accuracy and completeness through ongoing monitoring, cleanup, and duplicate management.
• Document system configurations, data models, and governance practices.
• Ensure reporting and dashboards provide reliable insights for leadership and operational planning.

User Support & Change Management

• Serve as the primary support resource for Salesforce users.
• Provide training and guidance to ensure strong system adoption.
• Manage enhancement requests and coordinate system improvements using structured testing and release practices.

Pipeline & Project Coordination

• Maintain disciplined opportunity and project pipeline tracking across the sales lifecycle.
• Ensure opportunity records accurately reflect stage, probability, value, and timing.
• Coordinate with cross-functional teams to remove roadblocks and maintain project momentum.
• Support forecasting and production planning by aligning pipeline data with ERP schedules and capacity constraints.

Required Qualifications:

• 5+ years of experience in Sales Operations, CRM administration, or related operational roles.
• Hands-on experience administering Salesforce, including configuration, automation, and reporting.
• Salesforce Administrator Certification (ADM-201) or equivalent experience.
• Experience with analytics tools such as Power BI or Excel for forecasting and pipeline analysis.
• Strong organizational and communication skills with the ability to work across multiple departments.

Preferred Qualifications:

• Experience in manufacturing, utilities, construction, or engineered-to-order environments.
• Experience with Salesforce CPQ, Revenue Cloud, or CRM-ERP integrations.
• Experience integrating Salesforce with ERP systems.
• Additional Salesforce certifications or advanced reporting experience.

Success Metrics:

• High Salesforce user adoption across sales and operations teams.
• Accurate, reliable pipeline reporting and forecasting.
• Reduced friction in lead-to-order workflows.
• Improved data quality and operational visibility across the project pipeline.
• Exceptional task tracking and organizational skills with the ability to prioritize, monitor progress, and follow up effectively.
• Ability to manage detailed documentation, version control, and process compliance with high accuracy.

Wir unterstützen derzeit einen unserer Kunden in der Region Bern bei der Suche nach eine/m erfahrene/n Salesforce Solution Architect. Für diese Stelle sind sehr gute Deutschkenntnisse erforderlich.

Deine Verantwortungsbereich:

- Du begeisterst Kunden bei Transformationsprojekten, indem du moderne Technologien einsetzt, um effiziente und kundenzentrierte Prozesse zu gestalten, und entwirfst sowie leitest die Entwicklung von End-to-End-Salesforce-Lösungen.
- Du berätst Kunden umfassend - von der Business Analyse und dem Requirements Engineering bis hin zur Umsetzung in Salesforce, der Systemintegration sowie der Entwicklung von Datenintegrationslösungen.
- Du unterstützt aktiv die Akquise und wirkst an der Erarbeitung von Angeboten und Präsentationen mit.

Dein Profil:

- Du verfügst über mindestens 3 Jahre Erfahrung im Design und in der Umsetzung von kundenzentrierten Salesforce-Lösungen und hast ein abgeschlossenes Studium in Informatik oder einem verwandten Fachbereich.
- Du bist neugierig und motiviert, neue Digitalisierungsansätze umzusetzen, verfügst über Expertise in der Analyse von Prozess- und Datenflüssen und kannst komplexe technische Sachverhalte adressatengerecht gegenüber dem Business vertreten.
- Du hast eine ausgeprägte Abstraktionsfähigkeit, lernst schnell, teilst dein Wissen aktiv und bringst deine Expertise nachhaltig zur Weiterentwicklung der Geschäftsfähigkeiten ein.

Own end-to-end delivery of technical solutions: lead discovery with stakeholders, document requirements, design and author technical specs, manage deployments - including migrations and handover-and train clients. Partner on proposals with cost estimates and scope definitions, create, own and maintain project delivery plans, communicate progress, and proactively manage risks. Serve as the technical authority to build trust with both business and technical client teams, collaborating with project and account leaders to foster healthy, profitable relationships and ensure adoption and success of delivered solutions. Continuously innovate to progress client offerings within both known and new technologies.

Key Responsibilities

Lead technical discoveries with client stakeholders and document solution requirements within the context of the client's technical instance.

Collaborate with client leads to create detailed, client-ready solution conceptual designs based on considered platform best practices.

Translate conceptual designs into fully documented technical designs ready for build either by internal resources or by client technical resources.

Manage the deployment of client solutions from staging to production including data migration, launch protocols, technical handover (documentation and client handover sessions).

Collaborate with client leads and enablement leads to plan, prepare for and execute client enablement on delivered solutions to ensure adoption of new/revised processes.

Innovate within known and new technologies to ensure solutions are market-leading and leverage most current capabilities.

Contribute to development of client proposals including cost estimates, scope exclusions and considerations.

Creating and managing project delivery plans for owned workstreams.

Communicating progress internally in weekly and daily catch ups, anticipating shifts and delays and ensuring the wider business remain informed.

Contribute to the building and maintenance of client relationships alongside client lead teams to nurture healthy and profitable client relationships.

Identify and develop opportunities for continued growth within existing clients through continued progress and expansion of solutions and impact.

Deep knowledge of Marketing Automation platforms like HubSpot and Dynamics/Customer Insight Journeys or deep knowledge of the Salesforce product stack (certification in Sales Cloud and Marketing Cloud Account Engagement preferred, Marketing Cloud / Data Cloud desired).

Experience with associated technologies and platforms related to interest capture and qualification and advanced reporting.

Proven track record in end-to-end technical solution delivery, including stakeholder discovery, design, deployment, and client training.

Strong project management skills, with ability to create delivery plans, manage risks, and communicate progress.

Leadership in high-growth consulting settings, with client-facing delivery and innovation focus.

We are seeking a remote Product Manager with a focus on Salesforce.com to enhance business processes and drive system implementation. This role is vital for understanding and translating business needs into effective solutions, ultimately ensuring our platforms support strategic objectives. You will collaborate with various stakeholders, enabling clear communication and aligned goals.

* Proven experience with Salesforce.com and its features
* Strong ability to analyze data and provide actionable insights
* Experience in gathering and defining business requirements
* Knowledge of Agile methodologies and project management principles
* Excellent communication skills for stakeholder engagement

This remote position offers a collaborative work environment that prioritizes flexibility and continuous improvement. If you are ready to make an impact through effective analysis and solutions in Salesforce.com, we would love to hear from you.

Salesforce Solution Architect
Zürich

Mason Frank International ist ein auf Salesforce spezialisiertes Personalvermittlungsunternehmen. Unser Kunde mit Sitz in Zürich sucht derzeit eine:n Salesforce Solution Architect zur Erweiterung des Salesforce-Teams.

Deine Rolle

• Du entwickelst skalierbare, sichere und Cloud übergreifende Systemarchitekturen auf der Salesforce-Plattform
• Du bringst dich aktiv in Ausschreibungen, Kundentermine und Angebotsprozesse ein und zeigst, wie Technologie echten Mehrwert liefert.
• Du übersetzt fachliche Anforderungen in verständliche, umsetzbare technische Konzepte.
• Du begleitest Projekte ganzheitlich - von der Konzeption bis zur Umsetzung - als technische Leitung und Ansprechpartner:in für Kund:innen, Fachbereiche und Entwicklungsteams.
• Du denkst Datenmodelle, Integrationen, Sicherheits- und Deploymentstrategien von Beginn an mit.

Dein Profil

• Mehrjährige Projekterfahrung auf der Salesforce-Plattform, idealerweise mit mehreren Clouds (Sales, Service, Marketing, Experience, Data Cloud, Nonprofit)
• Fundierte Erfahrung in der Konzeption technischer Lösungen sowie deren verständlicher Darstellung - intern wie extern.
• Erfahrung im Pre-Sales-Umfeld, z. B. bei der Erstellung von Lösungskonzepten, Angeboten und Workshops.
• Kenntnisse in Datenarchitektur, Systemintegration (z. B. mit ERP-Systemen, Middleware oder Data Lakes) sowie technischer Skalierung.
• Fliessende Deutschkenntnisse sowie sichere Englischkenntnisse - in Kommunikation, Dokumentation und Präsentation

Hinweis: Wir freuen uns über Bewerbungen von Schweizer oder EU-Bürger:innen sowie von Personen mit gültiger Schweizer Arbeitsbewilligung.

Wenn du an dieser Position interessiert bist und mehr erfahren möchtest, melde dich gerne bei mir.

We are looking for an experienced Salesforce Product Manager to lead the transition of their professional services function from manual coordination to a self-service scheduling. This person will own the strategy, rollout, and continual refinement of their tools for scheduling Professional Services work. Experience building roadmaps and familiarity with Salesforce Field Service is important for this role.

* Proven experience as a Product Manager with a focus on Salesforce.com
* Strong experience with Salesforce Field Services, scheduling systems
* Ability to gather and prioritise requirements from various business units
* Experience partnering with Sales, Marketing, Supply Chain, Customer Experience, and leadership to define and prioritize product vision, strategy, and roadmap
* Familiarity with agile methodologies and project management tools

This is a remote role that offers flexibility and the chance to make a significant difference in product delivery. If you are dedicated to using your expertise in Salesforce.com to enhance user experience and drive adoption, we encourage you to apply.

**Join a dynamic team dedicated to elevating customer experiences through data-driven strategies.**

We are seeking a CRM Manager on a contract basis to drive customer engagement and our CRM strategies. This role is ideal for an innovative thinker who can transform complex data into actionable insights and foster strong relationships with our clients. As a key member of our team, you will work collaboratively, leveraging your expertise to enhance our customer relationship management practices and contribute to our ongoing success.

**Key Responsibilities and Skills Required:**
- Proven experience in managing CRM systems, preferably with platforms like Braze.
- Strong analytical skills, with the ability to interpret data and develop customer-focused strategies.
- Excellent communication skills, capable of working collaboratively with diverse teams.
- Experience in customer segmentation, targeting, and campaign execution to drive engagement.
- Familiarity with marketing automation and analytics tools to enhance CRM strategies.

If you are a motivated professional with a passion for enhancing customer relationships and driving engagement strategies, we encourage you to apply for this exciting contract CRM Manager opportunity. Your expertise could help shape our future success.

LEGAL DISCLAIMER: This is not necessarily a job advertisement or posting; but may be an example of the many roles of this type that we regularly recruit for. Actual number of job vacancies and roles are subject to change