Senior Principal Enterprise Analyst - Salesforce

Senior Salesforce Enterprise Solutions Analyst
Hybrid - Atlanta, GA | 💼 Full-time
Hiring on behalf of our client

Are you a seasoned Salesforce expert who thrives on solving complex business challenges and leading enterprise-level initiatives? Our client is seeking a Principal Salesforce Enterprise Solutions Analyst to join their team in a hybrid capacity in Atlanta. This is a high-impact role that blends strategic thinking, hands-on Salesforce configuration, and cross-functional collaboration to drive meaningful business outcomes.

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Duties

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  Lead end-to-end Salesforce solution design, configuration, and implementation across Sales Cloud, Service Cloud, and CPQ platforms.
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  Serve as a senior subject matter expert, guiding project teams and mentoring junior analysts across multiple high-visibility initiatives.
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  Translate business needs into scalable, intuitive Salesforce workflows and technical specifications.
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  Engage with stakeholders at all levels to gather requirements, define roadmaps, and ensure seamless system integrations.
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  Own advanced configuration tasks, including process builder flows, custom objects, validation rules, dashboards, and Lightning components.
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  Work closely with geographically distributed teams to deliver solutions that align with business strategy and enterprise architecture.
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  Provide post-implementation support, training, and documentation to ensure long-term system adoption and user success.

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Ideal experience

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  10+ years in business systems analysis with deep hands-on Salesforce experience, especially with Service Cloud, Sales Cloud, CPQ, and CLM.
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  Salesforce Administrator Certification required; additional certs (e.g., Advanced Admin, Platform App Builder) are a plus.
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  Proven experience managing multiple projects in both Agile and Waterfall environments.
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  Strong communicator with the ability to distill technical solutions for business stakeholders.
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  Skilled in using Jira, Confluence, MS Project, and Visio for project tracking and process mapping.
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  Demonstrated experience with end-user training, test script creation, and system documentation.
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  Experience with FinancialForce PSA and Salesforce Communities a strong bonus.

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Preferred

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  Bachelor's degree in Computer Science, Engineering, Information Systems, or a related field-or equivalent hands-on experience.
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  Six Sigma or Lean certification is a plus.
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  Familiarity with enterprise tools like SharePoint, ServiceNow, and Bitbucket.
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  Passion for innovation, continuous improvement, and building scalable enterprise systems.