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    Salesforce Functional Consultant

    England, London

      Gehalt: Registrierung zum Freischalten
    • Consultants Stelle
    • Seniority: Mid-level

    Jobbeschreibung



    Salesforce -Consultant -Partner - Hybrid - London

    An exciting opportunity to for a Salesforce Consultant to join one of the fastest growing salesforce Partners in the ecosystem.

    As a Salesforce Consultant, you are responsible for the successful delivery of the projects. This involves working closely with clients to understand their business requirements and translating those to the Salesforce platform to the highest technical standards.

    +442073370824
    s.oconnor@masonfrank.com

    Note: Only candidates based in the UK with the full right to work will be considered for this position



    Responsibilities:
    • You'll be working very closely with clients to understand their complex business processes and requirements, you'll help them develop wider Salesforce solutions whilst adding business value and innovation through your extensive functional knowledge of the Salesforce platform.
    • You'll be confident with workshop facilitation, an excellent communicator, and the interface between the client and our Salesforce consultants ensuring the requirements are translated into solutions
    • You'll add significant value to our projects through recommending and suggesting features that meet our client's needs and being able to configure the platform.
    • Be the Salesforce expert for our clients, expectation to solve our clients most complex business challenges
    • Consultants spend significant time face to face with our clients so we'll help to develop your professional communication. presentation and design thinking capabilities


    Experience:
    • Good experience of Salesforce consultancy and/or business analysis experience covering multiple clouds ( Sales & Service)
    • Experience of working on large complex end user or client projects involving several hundred Salesforce end users
    • Certified to Salesforce Administrator (ADM201) or Service Cloud Consultant
    • Experience of agile project delivery and working as part of a wider team that includes highly skilled Salesforce developers, change management consultants and testers
    • Proven experience taking highly conceptual business needs and translating these into clear user stories, managing the product backlog and assisting the client with testing and product demonstrations

    Salesforce Business Analyst

    England, London

      Gehalt: Registrierung zum Freischalten
    • Business Analysts Stelle
    • Seniority: Mid-level

    Jobbeschreibung



    Role & Responsibilities
    • Analyse and understand customer journeys and business needs, developing an accurate view of user cases and user journeys across all divisions, as well as the differing business contexts
    • Provide clear process documentation and review against Client Care best practices, highlighting any missing processes and/or opportunities to streamline processes either through better system use or working practices
    • Document and review Salesforce Service Cloud bespoke enhancements against Client Care best practices and optimal Salesforce Service Cloud usage, highlighting any opportunities to optimise and ensure that system design fully meets business and compliance requirements
    • Current telephony system architecture to be documented and reviewed against business needs and user journeys with a view to identify opportunities to improve seamless flow between channels and teams assessed
    • Document IT systems Support model and governance model across all user cases highlighting any gaps
    • Translate business requirements into user stories based on clients and advisers' journeys



    Skills & Qualifications
    • 3+ years' experience in Business Analyst client care roles in an omnichannel environment
    • Experience in Salesforce Service Cloud (mandatory) as well as a good understanding of E-com processes and systems; knowledge of Adyen and S.A.P. helpful
    • Exceptional analytical skills
    • Excellent documentation and written skills to manage user stories, process flows, and architecture diagrams
    • Excellent team attitude, approachable and good communication skills with the ability to work collaboratively, influence and generate stakeholder engagement


    Apply via the link or contact me directly:
    0203 808 7287
    n.sands@masonfrank.com

    Client Care Business Analyst (Salesforce)

    England, London

      Gehalt: Registrierung zum Freischalten
    • Business Analysts Stelle
    • Seniority: Senior

    Salesforce Solutions Architect

    England, London

      Gehalt: Registrierung zum Freischalten
    • Architects Stelle
    • Fähigkeiten: Salesforce Solutions Architect
    • Seniority: Senior

    Jobbeschreibung



    Salesforce Solutions Architect

    My client is an intuitive consultancy that is fortunate enough to work with a range of FTSE 100 companies, they have been around for well over a decade and continue to go from strength to strength. My client is now looking to bring on board a talented and capable Saleforce Solutions Architect to help lead the team from strength to strength. You will need to be a tried and tested Salesforce Architect who has been round the block a few times. Salary on offer can go up to £115k + a wider benefits package. Please apply within to find out more.

    Please only apply for this role if you have the right to live and work in the UK without restrictions.


    Role & Responsibilities
    • Understanding business and technical requirements and translating these into Salesforce platform capabilities and solutions
    • Modelling processes, architecture, data structures and information required to support the consultancy and their clients' projects


    • Developing enterprise-grade architecture and processes which truly utilize and realize the value of the salesforce.com platform



    Skills & Qualifications
    • 8 + years in the Salesforce ecosystem with at least four years working as an Architect
    • Experience leading teams and implementing a range of Salesforce products
    • Vast experience working at a Salesforce partner or enterprise level consultancy


    Benefits
    • Sought after package
    • A chance to work on some of the biggest Salesforce projects in the ecosystem
    • A chance to lead and develop a team


    To find out more about this unique role please apply within, or drop me an email at r.cain@masonfrank.com for more information.

    Lead Salesforce Developer

    England, London

      Gehalt: Registrierung zum Freischalten
    • Developers Stelle
    • Seniority: Senior

    Jobbeschreibung



    Mason Frank are working with a well renowned Travel company who are looking to expand their UK Salesforce team. They are looking for a skilled Lead Salesforce Developer to help push advancements on the platform!

    You will be working very closely with the Product Owners, Business Analysts, Architects and Tech Q/A's to coordinate the evaluation, scope and completion of Salesforce development. You would also take lead in all aspects of the software development life cycle.

    The salary for this role is paying up to £83k dependent on experience and requires travel into the office once a week on a hybrid working basis.


    Skills & Qualifications required for the role:
    • Highly experienced Lead Salesforce Developer
    • Experience creating solution and technical architecture for complex Salesforce implementation covering - Service, Sales, Experience, Marketing clouds and integration with line of business applications
    • Expert understanding of the salesforce platform, with the ability to build custom apps using advanced Apex, triggers, visualforce, lightning (Aura and LWC),


    Benefits
    • 25 days annual leave - rising up to 30 days with length of service
    • Enhanced pension scheme
    • Health plan
    • Hybrid working


    Mason Frank International understand that Salesforce.com is an extremely Niche Market so Confidentiality is Completely Guaranteed!

    Mason Frank International are a Global leading recruitment business who solely specialise in recruitment for Salesforce.com professionals throughout Europe. We place Salesforce.com consultants on both a Permanent and Contract basis and strive to bring you a number of opportunities across all sectors, including Top Tier Management consultancies and Global End users.

    Salesforce Consultant, 6 Month Contract, £450/Day, Home Based

    England, London

      Gehalt: Registrierung zum Freischalten
    • Consultants Stelle
    • Fähigkeiten: Salesforce, CRM, Sales Cloud, Integration, Configuration, Implementation, Stakeholder management, configuration
    • Seniority: Mid-level

    Jobbeschreibung



    Salesforce Consultant, 6 Month Contract, 450/Day (Outside IR35), Home Based

    You will be joining a Platinum Salesforce Partner that has recently won a large-scale Salesforce implementation project. They require a Salesforce Consultant to come in to support on this greenfield Salesforce implementation, from scoping out the requirements to the overall roll out of the system.

    In this position you will be meeting with a variety of stakeholders, to gather and translate their technical requirements to develop solutions. Another key aspect of this position will be training users across the business, alongside running discovery sessions with the wider teams. You will also support across a range of integration's between Salesforce and other 3rd party technologies as well as focusing across configuration within the platform, building out workflows and process builders.

    Key Skills:
    • Hands on experience with Salesforce (Certifications preferred)
    • Use of Sales Cloud, Service Cloud and Community Cloud
    • Training users and creating training materials
    • Customisation and configuration
    • Integration's and implementation's
    • Gathering requirements from stakeholders


    If you are interested in Salesforce vacancy, please do not hesitate to send over your CV. Email it to; j.taylor3@masonfrank.com