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Qualifications

• Experience: 15-20 Years
• 15-20 years of total IT work experience in working with US based customers with good understanding of Salesforce and Data related deliveries, HLS domain is good to have
• Should be located in Chicago area and willing to work out the office, hybrid.
• Liaison with customer sponsor/ stakeholders for delivery, relations and customer expectation management with proven customer centricity
• Managing the overall account governance including customer feedback, escalations, risks, issues, dependencies, etc
• Background in SF deliveries with good understanding of SF ecosystem thereby able to influence innovations
• Adept at working with Sales and other stakeholders and supporting pre-sales as well as growth opportunities
• Understand various account planning techniques such as V2MOM, SWOT, Account plans, etc
• Understands the various commercial and service models of engagements
• Background in various types of delivery processes (Agile, Waterfall, Iterative) with proven track record of process improvements
• Pharma/ Life sciences industry experience
  
  
  
  Responsibilities
  
  
  • Participating/ conducting the weekly/ monthly and quarterly governance meetings
  • Working closely with the onshore and offshore team to ensure delivery are completed on schedule and quality
  • Should have delivered transformation programs as well as Service programs, both in Fixed Price as well as TnM model
  • Ensuring the overall compliance in terms of SOW, Billing, Compliance etc
  • Adhere to the coding and review practices laid down by the team
  • Be equally responsible for the quality and timeliness of the modules you are working on

Job Title: Salesforce Administrator- Operations

Location: Watford

Work location: Remote

Salary:£45,000

Job Type: Full time



Role Overview:

Responsible for the translation of business requirements into functional specifications enabling SF development. Ensuring that the salesforce platform provides the business with and effective and efficient way to process the lifecycle.



Key Responsibilities:

Salesforce Administration:

• Perform daily administration of the Salesforce platform, including user account maintenance, reports and dashboards, workflows, and other routine tasks.
• Manage and maintain data integrity, security, and compliance within Salesforce.
• Customize and configure Salesforce objects, fields, page layouts, record types, and validations.

User Support and Training:

• Provide day-to-day support to Salesforce users, troubleshooting issues and providing guidance on best practices.
• Develop and deliver training materials and sessions for new and existing users to enhance their understanding and usage of Salesforce.

Process Improvement:

• Collaborate with stakeholders to identify areas for process improvement and recommend solutions within the Salesforce platform.
• Design and implement enhancements to streamline and optimize business processes using Salesforce automation tools such as Process Builder, Flow, and Lightning components.

Reporting and Analytics:

• Create and maintain custom reports and dashboards to provide actionable insights to stakeholders.
• Analyse data to identify trends, opportunities, and areas for improvement.

Personal Specifications:

• Extensive experience with salesforce
• Willing to undertake training and examinations if required
• Salary Sacrifice knowledge and experience
• Experienced in business UAT with the ability to write scenarios and scripting
• Significant experience in a leasing environment

Salesforce Senior Administrator

Location- 1 day per week in Manchester , Start date- ASAP

Contract Type- Permanent. Hours- Full Time, Salary - £50,000-£60,000 + Benefits

The role will be an integral part of the companies CRM team. This role will be part of the platforms team and you will be delivering and supporting salesforce for the business

The Successful applicant will be offered a highly competitive salary, in addition to various benefits.

Key responsibilities

• Serve as system administrator for the Salesforce environment.
• Management of core administrative functions including user account maintenance, reports, dashboards, workflows and other routine tasks.
• Hands on configuring, administrating and controlling solutions via the Salesforce platform
• Work with others to establish business needs and requirements (including non-functional requirements).
• Implement, contribute, and influence the target Salesforce system.

Requirements

• 3+ years salesforce experience
• Salesforce integration experience
• A Salesforce Certification
• Experience with Sales, Service & Marketing Cloud

Salesforce Administrator - End User - Hybrid - £50,000-£60,000



Key responsibilities

• Serve as system administrator for the Salesforce environment.
• Management of core administrative functions including user account maintenance, reports, dashboards, flows and other routine tasks.
• Hands on configuring, administrating and controlling solutions via the Salesforce platform
• Work with others to establish business needs and requirements (including non-functional requirements).
• Implement, contribute, and influence the target Salesforce system.

Requirements

• 3+ years salesforce experience
• Salesforce integration experience
• A Salesforce Certification
• Experience with Sales, Service & Marketing Cloud

Job Role: Solutions Architect!

Salary: £80,000 - £90,000

Work Model: Hybrid (Must be UK-Based)

Mason Frank have partnered with a renowned business driving innovation in the digital services space, working with enterprise-level clients to revolutionise CRM, marketing, business intelligence, and cloud solutions. Be a part of their dynamic team leading the charge in transforming customer relationships and empowering the next generation of businesses to unlock new opportunities.

Your Role:
As a Salesforce Solutions Architect, you'll take the lead in shaping cutting-edge Salesforce solutions, guiding both technical and functional teams with best-practice frameworks. You'll work closely with C-suite stakeholders, ensuring seamless implementation and innovative architecture that drives business growth.

Key Responsibilities:

• Design and architect Salesforce solutions, guiding delivery from concept to completion.
• Build trusted relationships with clients and partners, establishing effective workflows and ensuring best practices.
• Steer project and delivery plans, and occasionally support sales in crafting architectural visions for new projects.
• Drive innovation by recommending platform solutions and managing technical challenges.

What You Bring:

• Expertise as a Salesforce Architect on enterprise-level projects, particularly within Energy & Utilities.
• Strong knowledge of Salesforce products like Sales Cloud, Service Cloud, CPQ, Field Service Lightning, and more.
• Ability to lead complex multi-platform projects with ISV partner solutions.
• A deep understanding of Salesforce governor limits, identity management, and cyber security regulations.
• Experience with architectural governance, data migration, and integration best practices.
• Exceptional communication and presentation skills, with some pre-sales experience being a plus.

What You Bring:

• Expertise as a Salesforce Architect on enterprise-level projects, particularly within Energy & Utilities.
• Strong knowledge of Salesforce products like Sales Cloud, Service Cloud, CPQ, Field Service Lightning, and more.
• Ability to lead complex multi-platform projects with ISV partner solutions.
• A deep understanding of Salesforce governor limits, identity management, and cyber security regulations.
• Experience with architectural governance, data migration, and integration best practices.
• Exceptional communication and presentation skills, with some pre-sales experience being a plus.

Hybrid Working Environment:
Balance between office, client sites, and home. You'll have the flexibility to work where it makes the most sense for you, your role, and our clients.

Diversity and Inclusion:
We celebrate diversity and champion an inclusive work environment where everyone can bring their full selves to work.

Ready to Take the Lead? Let's transform the future of customer engagement together!

l.camilleri@masonfrank.com

Salesforce Application Manager m/w/d

Mason Frank International ist ein auf Salesforce spezialisiertes Personalvermittlungsunternehmen. Ein Kunde von uns in Schwyz, sucht derzeit eine/n Salesforce Application Manager zur Verstärkung ihres IT-Teams.

Beschreibung der Aufgaben

• Technische Betreuung des Anwendungsportfolios (Salesforce B2B Commerce, Marketing Cloud, Sales Cloud, Service Cloud)
• Sicherstellung der Verfügbarkeit der Anwendungen inkl. 2nd Level Support
• Analyse von Geschäftsanforderungen und Entwicklung von Spezifikationen
• Erfassung und Koordination von Applikation-Changes
• Planung und Durchführung von Release-Updates in Abstimmung mit dem Service Owner
• Mitarbeit in Projekten im zugeteilten Service- und Applikationsumfeld
• Erstellung von Systemdokumentationen und Testfällen sowie Planung und Durchführung von Schulungen für End User

Profil

• Abgeschlossene Ausbildung im Bereich Informatik (Wirtschaftsinformatik, FH oder äquivalente Qualifikation)
• Mehrjährige Erfahrung in der Betreuung von Business Applikationen (CRM- und e-Commerce Systemen von Vorteil)
• IT Service Management Kenntnisse
• Freude in einem internationalen Unternehmen zu arbeiten
• Teamplayer mit Eigenverantwortung und Selbständigkeit
• Fliessend Deutsch und Englisch

Bewerbungen offen für Schweizer/EU-Bürger oder Inhaber einer gültigen Schweizer Arbeitsbewilligung.

Wenn du dich für diese Stelle interessierst und mehr wissen möchtest, zögere bitte nicht, mich zu kontaktieren.

Position: Senior Salesforce Developer

Location: Remote (UK-based)
Salary: £60,000 - £65,000.

Your Role:

• Engage and Innovate: Understand business needs and translate them into effective Salesforce solutions.
• Enhance and Automate: Elevate Salesforce capabilities using automation tools and declarative configurations.
• Develop and Deploy: Craft, test, and deploy custom Salesforce applications using Apex, Visualforce, and Lightning components.
• Integrate and Maintain: Ensure seamless integration with external systems and maintain data accuracy.
• Collaborate and Document: Work cross-functionally to troubleshoot and document Salesforce customizations.
• Lead and Learn: Stay updated with Salesforce trends and best practices, offering informed recommendations.

What We're Looking For:

• 4+ years of hands-on Salesforce development experience.
• Proficiency in Salesforce's declarative and programmatic tools.
• Advanced knowledge of Sales Cloud, Service Cloud, and Experience Cloud.
• Expertise in Salesforce programming languages (Apex, Visualforce, Lightning components).
• Strong communication skills and a collaborative spirit.
• Salesforce certifications are a plus.

Ready to shape the future with us? Apply now and be a part of our remarkable journey!

Responsibilities:
* Expert level understanding of various components of the Salesforce product suite such as Sales Service Community Marketing and App Clouds Expertise and experience with FSC including configuration of the FSC Platform
* Translate business requirements into well architected solutions that best leverage the Salesforce com platform.
* Lead technical design sessions architect and document technical solutions aligned with client business objectives identify gaps between client s current and desired end states.
* Manage the technical delivery of custom development integrations and data migration elements of a Salesforce com implementation.
* Technical Strategy Development: Develop and execute a comprehensive technical strategy for Salesforce platform encompassing architecture design development integration and maintenance.



Qualifications:
* Bachelor s or Master s degree in Computer Science Information Technology or related field Extensive experience 12 - 9+ in Salesforce platform development implementation and administration
* Proven track record of successfully leading large scale Salesforce initiatives from concept to delivery.
* Deep understanding of Salesforce architecture capabilities and ecosystem including Sales Cloud Service Cloud Marketing Cloud and Community Cloud Strong leadership and interpersonal skills with the ability to effectively communicate complex technical concepts to non-technical stakeholders.
* Salesforce certifications such as Salesforce Certified Technical Architect CTA Salesforce Certified Application Architect or Salesforce Certified System Architect preferred.