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    Salesforce Administrator - Platform Applications

    USA, Colorado, Denver

    • $60 to $70 USD
    • System Administrators Stelle
    • Fähigkeiten: Salesforce Sales Cloud
    • Seniority: Senior

    Jobbeschreibung



    We are seeking a skilled Salesforce Administrator to optimize system integrations, improve data flow, reduce manual processes, and enhance the functionality of critical systems across the organization. This role is integral to streamlining operations, optimizing performance, and ensuring systems meet evolving business needs.

    This position involves administration, maintenance, and optimization of multiple platforms, including Salesforce, ServiceNow, and time-tracking/project management systems. Experience supporting complex Salesforce orgs, integrating multiple systems, and managing data mapping and migrations is highly desirable. Background in staffing, recruiting, or professional services is preferred, with an understanding of CRM data supporting client, candidate, and placement workflows.


    Key Responsibilities:


    • Administer and maintain Salesforce, including custom objects, fields, workflows, validation rules, and page layouts.


    • Lead integrations between Salesforce and third-party applications (e.g., ATS, HRIS, accounting, or marketing systems).


    • Manage data imports, exports, and migrations, ensuring accuracy, consistency, and compliance.


    • Collaborate with cross-functional teams to align systems with business objectives and optimize workflows.


    • Utilize sandbox environments to design, test, and deploy scalable Salesforce solutions.


    • Manage user access, Single Sign-On (SSO), and data privacy settings across systems.


    • Analyze systems and recommend improvements to enhance functionality, scalability, and efficiency.


    • Oversee integrations, including discovery, recommendations, implementation, and user adoption.


    • Provide technical support to internal and external system users.


    • Monitor and maintain system performance, upgrades, backups, and Salesforce release updates.


    • Document configuration changes, operational procedures, and maintain training materials.


    • Advise and lead training sessions to improve user adoption and proficiency.


    • Configure and maintain roles, profiles, permissions, and groups across platforms.


    • Collaborate with security leadership to develop and enforce data retention, security, and privacy policies.



    Technical Environment & Preferred Systems:


    • Primary Systems: Salesforce (Lightning/LEX, Mobile, Platform Applications), HubSpot


    • Preferred Experience: ATS platforms, Ticketing Systems (ServiceNow or equivalent), time-tracking/project management tools, data backup/recovery tools, analytics/reporting platforms, and Microsoft/Azure ecosystem.



    Qualifications & Skills:


    • Bachelor's degree in a related field or equivalent experience.


    • 3+ years in systems administration or a similar technical role.


    • Proven experience administering complex technical systems.


    • Expertise in Salesforce required; ServiceNow, project/time management platforms, or similar preferred.


    • Strong knowledge of Salesforce automation tools, formulas, flows, and integrations.


    • Experience with API-based integrations and data migration tools.


    • Familiarity with large-scale data environments and high-volume operations, preferably in staffing, recruiting, or professional services.


    • Strong analytical, troubleshooting, and problem-solving skills.


    • Experience implementing system security and privacy best practices.


    • Excellent communication skills, with the ability to train and support end-users effectively.



    Contract Details:


    • Remote role


    • Start date: TBD (Immediate availability preferred)


    • Focus on Salesforce administration, system optimization, and user support


    • Opportunity to contribute to impactful projects in a supportive, innovative environment

    Salesforce Solution Architect

    USA, Maine, Andover

    • Negotiable
    • Architects Stelle
    • Fähigkeiten: Salesforce CPQ - Cloudsense
    • Seniority: Senior

    Jobbeschreibung

    Job Description



    We are seeking an experienced Salesforce Solution Architect who can serve as the bridge between business stakeholders and offshore development teams. This role requires exceptional documentation skills, the ability to create clear and comprehensive technical artifacts, and a strong capability to translate complex business requirements into actionable technical solutions. You will play a key role in guiding global development efforts while ensuring alignment with architectural standards and best practices.

    Key Responsibilities

    Solution Design & Architecture



    • Develop, document, and communicate end-to-end Salesforce solution architectures aligned with business goals and technical requirements.


    • Produce detailed architectural assets, including flow diagrams, technical specifications, integration maps, and use cases.


    • Establish and maintain architectural guidelines, ensuring consistency across solutions.

    Requirements Analysis & Communication



    • Work closely with business teams, project managers, and end-users to gather and clarify requirements.


    • Translate business needs into clear technical documentation for offshore development teams.


    • Serve as a liaison ensuring all parties understand solution objectives and constraints.

    Technical Leadership



    • Provide guidance and direction to development teams throughout the implementation lifecycle.


    • Support developers with troubleshooting, solution validation, and adherence to Salesforce best practices.


    • Lead proof-of-concept efforts to validate design assumptions and new solution approaches.

    Performance, Security & Risk Management



    • Ensure all solutions meet performance, scalability, and security standards.


    • Identify potential risks, gaps, or architectural issues and implement strategies to mitigate them.


    • Drive continuous improvement across systems, processes, and architectural designs.

    Salesforce Expertise



    • Strong understanding of Salesforce data architecture, data modeling, and data management practices.


    • Deep knowledge of core Salesforce architecture concepts including APIs, governor limits, test coverage, and integration patterns.


    • Hands-on experience with SOAP/REST APIs, Platform Events, Apex (Triggers, Queueables, Batch Classes), and Object/Field relationships.


    • Familiarity with Salesforce security model, SOQL, and debugging tools.


    • Broad awareness of the Salesforce ecosystem to recommend platform-aligned solutions.

    Integration & Middleware



    • Experience designing and supporting integrations using technologies such as MuleSoft, Kafka, and other middleware tools.


    • Ability to produce integration architecture documentation and mapping artifacts.

    Process & Design Documentation



    • Map current-state and future-state business processes using process flow tools.


    • Create wireframes and conceptual system designs to guide development efforts.


    • Ensure all solution designs are accurately documented for ongoing reference.

    Qualifications



    • Proven experience as a Salesforce Solution Architect, ideally with CPQ/CloudSense exposure.


    • Strong communication and documentation abilities, especially for working with offshore teams.


    • Demonstrated success translating business requirements into scalable and secure Salesforce solutions.


    • Deep technical proficiency across the Salesforce platform and related integration technologies.

    Salesforce Analyst - New York, NY

    USA, New York

    • $115,000 to $130,000 USD
    • Business Analysts Stelle
    • Fähigkeiten: Salesforce
    • Seniority: Junior

    Jobbeschreibung



    Business Analyst, Salesforce - New York, NY

    A highly rated global speciality property & casualty insurer focused on small to mid-sized commercial clients is seeking a Salesforce Business Analyst to support their Salesforce platform. This is an exciting opportunity to join a company at the ground floor of their Salesforce implementation!

    Responsibilities
    • Elicit, document, and refine business requirements through workshops and stakeholder interviews, translating them into detailed user stories, process flows, and functional specifications
    • Design scalable Salesforce solutions, recommending the best combination of declarative features and custom development
    • Create and maintain comprehensive project documentation, including data models, use cases, test scenarios, training materials, and release notes
    • Lead user acceptance testing (UAT), develop test cases, coordinate sandbox management, and oversee change deployment to production
    • Own the enhancement backlog, prioritise incoming requests, and enforce change governance processes
    • Build and deliver recurring reconciliation reports, executive dashboards, and monthly aggregated data sets under strict deadlines
    • Investigate and resolve data quality, mapping, and integration issues in collaboration with technical teams
    • Produce ad hoc analyses and actionable insights for leadership and strategy teams
    • Develop and conduct end-user training programs, create self-service resources, and provide ongoing post-go-live support
    • Monitor platform adoption, performance metrics, and user feedback to identify continuous improvement opportunities
    • Stay current with Salesforce releases and proactively recommend new features that align with business objectives
    • Report system health, security posture, and compliance status to IT and governance stakeholders


    Requirements
    • 5+ years of experience as a Salesforce Business Analyst or similar role
    • An active Salesforce Administrator certification is required
    • Additional certifications strongly preferred (Advanced Administrator, Sales Cloud Consultant, Service Cloud Consultant, Platform App Builder, or Business Analyst)
    • Proven expertise in requirements gathering, process mapping, user story writing, and acceptance criteria definition
    • Strong data analysis skills with advanced proficiency in Excel (pivot tables, VLOOKUP, large data sets)
    • Solid understanding of Salesforce data architecture, integrations, and reporting capabilities
    • Demonstrated ability to facilitate meetings, present to senior leadership, and explain technical concepts to non-technical audiences
    • Comfortable thriving in high-pressure periods and delivering against firm monthly deadlines
    • Excellent written and verbal communication skills
    • Self-directed with strong prioritisation and multitasking abilities in a dynamic environment
    • Team player with a track record of building trusted relationships across business and technical groups


    About Mason Frank

    Mason Frank International is the global leader in Salesforce recruitment, connecting top Salesforce professionals with leading organisations worldwide. Our deep market expertise and extensive network help candidates find career-defining roles while enabling companies to build exceptional Salesforce teams.

    Marketo Consultant - Contractor

    England, London, City of London

    • £200 to £400 GBP
    • Marketing Automation Stelle
    • Seniority: Mid-level

    Jobbeschreibung



    **Be part of a forward-thinking environment as a Marketo Contractor.**

    We are excited to offer a contract opportunity for a Marketo Contractor to join our innovative team. This role is ideal for a detail-oriented individual who is passionate about marketing automation and eager to contribute to impactful campaigns. The successful candidate will work collaboratively with cross-functional teams to optimize marketing efforts and drive engagement through effective use of the Marketo platform.

    **Key Responsibilities and Skills:**
    - Proficient in using Marketo for campaign management, lead nurturing, and reporting.
    - Strong understanding of marketing automation best practices and email marketing strategies.
    - Ability to create, execute, and analyze marketing campaigns to enhance performance.
    - Experience integrating Marketo with other platforms and tools.
    - Excellent communication skills to collaborate effectively with various stakeholders.

    If you possess a strong background in Marketo and are looking to make a significant contribution as part of a dynamic team, we encourage you to apply for this exciting contract opportunity.

    LEGAL DISCLAIMER: This is not necessarily a job advertisement or posting; but may be an example of the many roles of this type that we regularly recruit for. Actual number of job vacancies and roles are subject to change

    CRM Manager

    England, London

    • £40,000 to £55,000 GBP
    • Marketing Automation Stelle
    • Seniority: Mid-level

    Jobbeschreibung



    CRM Manager (Salesforce Marketing Cloud) - London - Hybrid


    Sector: Purpose‑Driven Organisation with a Strong Mission


    About the Organisation

    We are a long‑established, values‑led organisation with a strong mission and a meaningful social purpose. Our group operates several well‑known consumer brands and is entering a new phase of growth, with increasing demand for highly personalised, data‑driven engagement. As we expand, we are investing heavily in CRM, automation, and customer experience to better serve the people who rely on us.

    About the Role

    We're looking for an experienced CRM Manager specialising in Salesforce Marketing Cloud to join our growing marketing and customer experience function.

    In this role, you'll be the in‑house expert responsible for planning, building, optimising, and reporting on all CRM and marketing automation activity. You'll work across multiple brands and collaborate closely with Marketing, Enquiries, and Operations to deliver seamless journeys, personalised campaigns, and measurable performance improvements.

    This is a hands‑on role suited to someone who blends technical CRM expertise with strategic thinking and data‑driven decision‑making.

    Key Responsibilities

    Platform Ownership & CRM Execution
    • Take full responsibility for how the organisation uses Salesforce Marketing Cloud across its brand portfolio, ensuring the platform is configured, maintained, and continually improved. Construct multi‑step communication flows-across email, SMS, and app‑based channels-using Marketing Cloud's automation and journey‑building tools. Experiment with variations in content, timing, and targeting to refine performance over time.


    Audience Structure & Data Stewardship
    • Shape how customer data is organised by defining segmentation rules, audience groupings, and contact structures to support personalised outreach. Oversee data hygiene processes, ensure compliance with data‑privacy standards, and maintain correct handling of permissions and opt‑outs. Investigate and remedy inconsistencies in data feeds or connections between systems (e.g., tracking systems, websites, CRM).


    Insight, Reporting & Measurement
    • Produce and maintain dashboards showing engagement, conversion patterns, retention metrics, and other CRM‑led performance indicators. Translate CRM activity into insights that help commercial and marketing teams make informed decisions. Review ongoing campaign trends and propose continual improvements.


    Candidate Requirements

    Experience & Technical Background
    • A minimum of 3 years working directly with Salesforce Marketing Cloud, with hands‑on ownership of builds and campaigns. Practical familiarity with core Marketing Cloud modules such as automation features, messaging tools, advertising connections, and analytics interfaces. Experience connecting Marketing Cloud to other digital systems (for example: CRMs, content platforms, call‑tracking tools, or similar environments).


    Data Knowledge & Compliance
    • Strong understanding of how to manage customer data responsibly, including segmentation logic, consent handling, and GDPR‑aligned processes. Comfortable reviewing, cleaning, and validating datasets using spreadsheet tools or analytics platforms.


    Communication & Collaboration
    • Able to explain technical CRM setups to colleagues without technical backgrounds. Confident working across multiple teams to gather requirements, clarify workflows, and support operational delivery.


    If you would like to know more, feel free to reach out via the contact information below:


    Email:
    a.adesanya1@masonfrank.com

    Marketing Automation / Demand Generation Specialist

    USA, California, San Francisco

    • $140,000 to $160,000 USD
    • Consultants Stelle
    • Fähigkeiten: Salesforce
    • Seniority: Senior

    Jobbeschreibung

    Role Overview



    We are seeking an experienced Marketing Automation / Demand Generation Specialist for a flexible hybrid role focused on driving scalable, data-driven marketing programs.

    In this position, you will partner closely with cross-functional teams to design and execute campaigns that improve lead quality, accelerate pipeline, and enhance overall marketing performance. This role offers the opportunity to make a meaningful impact while working in a collaborative, growth-oriented environment.

    Key Skills



    • Strong proficiency with enterprise marketing automation tools.


    • Deep understanding of lead and demand generation best practices.


    • Ability to analyze campaign performance and continuously optimize results.


    • Clear, effective communication with a collaborative, problem-solving mindset.


    • Proven ability to manage projects and deliver initiatives on time.

    Why Consider This Role



    • Hybrid work flexibility.


    • Comprehensive benefits package.


    • Inclusive, supportive team culture.


    • Opportunity to influence and scale modern marketing programs.


    • Qualified candidates who are passionate about marketing technology and performance-driven strategy are encouraged to apply.

    Required Skills & Experience



    • 8+ years of experience designing, planning, and executing large-scale marketing automation programs within a B2B environment.


    • Proven expertise across multiple enterprise-level marketing automation platforms, including advanced functionality, integrations, and optimization.


    • Strong understanding of the full customer lifecycle-from awareness through retention-and how automation supports each stage.


    • Highly analytical mindset with the ability to interpret performance data, identify trends, and translate insights into action.


    • Experience working with CRM systems and a solid grasp of automation-to-CRM integration best practices.


    • Excellent communication and presentation skills, with the ability to explain complex concepts to both technical and non-technical audiences.


    • Demonstrated success collaborating within fast-paced, cross-functional teams.


    • Strong project management skills with the ability to manage competing priorities and deadlines.

    Preferred Qualifications



    • Experience supporting account-based marketing (ABM) strategies.


    • Familiarity with intent data and its application in campaign targeting and optimization.


    • Relevant marketing technology certifications.


    • Hands-on experience with experimentation, A/B testing, and conversion rate optimization (CRO).


    • Basic knowledge of HTML/CSS for email and landing page customization.

    Neu

    Marketing & Demand Generation Specialist (Salesforce Partner)

    USA, Texas, Dallas

    • $110,000 to $120,000 USD
    • Sales Stelle
    • Fähigkeiten: Salesforce Marketing Cloud Journey Builder++
    • Seniority: Mid-level

    Jobbeschreibung

    Marketing & Demand Generation Manager (Salesforce Consulting)



    We're seeking a marketing-focused professional to lead demand generation initiatives and work closely with sales to drive qualified pipeline. This is a hands-on role focused on execution, optimization, and strong alignment with revenue teams.

    Role Overview



    You will plan, execute, and optimize marketing programs that support inbound and outbound sales efforts. Success in this role means generating sales-ready leads, maintaining clean data in Salesforce, and partnering closely with sales on targeting, messaging, and follow-up.

    Key Responsibilities



    • Execute marketing campaigns to generate qualified leads and support pipeline growth


    • Partner closely with sales and SDR teams to align on target accounts, messaging, and follow-up strategy


    • Manage outbound and inbound initiatives, including email campaigns, ABM plays, and content-driven programs


    • Build and maintain targeted account and contact lists using Apollo, Lusha, and LinkedIn Sales Navigator


    • Configure and manage Salesforce Account Engagement (Pardot), including engagement programs, automation rules, and lead nurturing


    • Own lead lifecycle management, scoring, grading, and data quality within Salesforce


    • Track and report on campaign performance, lead conversion, and marketing ROI using Salesforce dashboards and reports

    Tools & Systems



    • Salesforce CRM


    • Salesforce Account Engagement (Pardot)


    • Apollo, Lusha, LinkedIn Sales Navigator


    • Email and marketing automation tools

    Qualifications



    • 3-6 years of experience in B2B marketing or demand generation


    • Prior experience at a Salesforce Partner, Salesforce consulting firm, or Salesforce ISV is strongly preferred


    • Strong understanding of sales and marketing alignment in a services or SaaS environment


    • Hands-on experience managing campaigns and lead flows within Salesforce


    • Data-driven mindset with comfort owning performance metrics


    • Salesforce Certified Marketing Cloud Account Engagement Specialist is a plus

    Location & Compensation



    • Remote or hybrid


    • Base salary: $100,000-$120,000, depending on experience

    Remote nCino Development Lead | $165,000+

    USA, Colorado, Denver

    • $130,000 to $170,000 USD
    • Developers Stelle
    • Fähigkeiten: nCino, Salesforce
    • Seniority: Mid-level

    Jobbeschreibung





    Role Summary
    Lead the technical design and delivery of enhancements to the commercial lending platform (nCino), partnering with business and IT teams to execute scalable, secure solutions in a regulated banking environment.

    Key Responsibilities
    • Lead end‑to‑end technical delivery for nCino enhancements, including configuration, custom development, integrations, security, vendor coordination, and production migration.
    • Serve as technical authority during discovery and refinement, advising on feasibility, risks, and solution design.
    • Mentor and support junior developers through task breakdown, code reviews, training, and escalation support.
    • Own complex, business‑critical development work and establish standards for code quality, architecture, and best practices.
    • Provide level‑of‑effort estimates and make final technical decisions when implementation tradeoffs arise.
    • Partner with product owners to manage backlog health, address technical debt, and participate in Agile ceremonies.
    • Troubleshoot and resolve advanced platform issues; track vendor releases and evolving platform capabilities.
    • Ensure compliance with internal policies, regulatory requirements, and security standards.


    Qualifications
    • Bachelor's degree in Computer Science, Information Systems, Business, or related field (or equivalent experience).
    • 8+ years of software development and/or business application administration experience.
    • 3+ years administering nCino
    • 1+ year in a lead or supervisory role.
    • Experience owning product roadmaps, releases, risk management, and full SDLC delivery.
    • Strong ability to communicate technical concepts to business and executive stakeholders.


    Preferred Experience
    • Cloud‑based commercial lending platforms, workflow/BPM tools, and regulated environments.
    • Agile / Scrum / SDLC methodologies and tools (Azure DevOps, Jira, etc.).
    • Apex, Java, or similar web development languages.
    • Commercial lending operations and vendor‑led development teams.


    Certifications
    • nCino and/or Salesforce Administrator (required or within 6 months of hire).
    • Advanced Salesforce Administrator, nCino Platform Developer, or nCino Commercial Banking certifications (preferred).

    Senior Salesforce Software Engineer

    USA, New York

    • $145,000 to $170,000 USD
    • Developers Stelle
    • Fähigkeiten: APEX, Triggers, HTML, .NET, VisualForce, CSS, JavaScript, Angular
    • Seniority: Senior

    Jobbeschreibung



    Our client is seeking a Salesforce Developer to be a key contributor. This hybrid role offers the flexibility of working in the office three days a week, providing an excellent opportunity to collaborate on impactful projects in New York, NY.

    **Key Responsibilities:**
    - Develop and implement custom Salesforce solutions tailored to business needs.
    - Collaborate with cross-functional teams to enhance user experience across the Salesforce platform.
    - Utilize best practices in Salesforce development to ensure quality and efficiency.
    - Conduct testing and troubleshooting to resolve technical issues quickly.
    - Provide ongoing support and maintenance for Salesforce applications to enhance functionality.

    **Required Skills:**
    - 5 years of hands-on Salesforce development experience coding with Visualforce, Apex, triggers, HTML, CSS, JavaScript (jQuery) and other SFDC components.
    - 3 years of experience of Salesforce Object design, SOQL, and SOSL
    - 3 years of hands-on engineering experience in Java, .Net and/or python
    - Ability to use out-of-the-box Salesforce functionality as well as building a custom solution on top of the framework's building blocks.
    - Experience with Salesforce Deployment tools experience.
    - Experienced working with SQL.
    - Familiarity with REST APIs.
    - Excellent communication skills and a team player.
    - Experience authoring and designing a web-based API is a plus.
    - Angular and TypeScript knowledge is a plus
    - Familiarity with Application hosting (Docker) is a plus

    If you are passionate about driving innovation and have the skills to excel in this role, we encourage you to apply. Join a purpose-driven team and contribute to transformative projects while enjoying comprehensive benefits, including medical insurance and dental plans.

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