Senior Implementation Manager

Overview

We are seeking a Salesforce Solutions Architect to serve as Senior Implementation Manager, leading the Implementation Specialists team in a player/coach capacity. This role combines hands-on Salesforce architecture and team management responsibilities.

The Senior Implementation Manager will work directly with senior leadership to ensure high-quality customisation, integration, and administration of the organisation's CRM Platform. The ideal candidate excels at cross-team collaboration, including with Client Success Managers, Support Desk teammates, and 3rd-party vendors, while delivering scalable and strategic Salesforce solutions.

Key Responsibilities

Leadership & Management

• Supervise and mentor the Junior Implementation Specialist, ensuring successful project execution.
• Manage team resources across weekly sprints for optimal allocation and utilization.
• Lead system conversion projects and new integration implementations with accurate, timely delivery.
• Coordinate with 3rd-party developers, balancing workload across internal and external resources, while managing project timelines and budgets.

Technical Expertise

• Oversee daily customization of multiple Salesforce instances with a Practifi overlay.
• Design and manage complex workflows using Salesforce declarative tools.
• Develop and deploy custom reports and dashboards tailored to CSM requirements.
• Configure integrations between Salesforce and external platforms.
• Perform data exports, transformations, and imports between systems.
• Ensure all deliverables align with project scope and quality standards.
• Manage QA processes for all team deliverables.
• Write work item descriptions and document instance changes.
• Stay current on Salesforce releases, recommending new features for adoption.

Collaboration & Communication

• Partner effectively with Client Success Managers and Support Desk teammates.
• Work closely with 3rd-party technology vendors to ensure seamless integration.
• Track and report project resource usage and provide regular stakeholder updates.

Strategic Planning

• Navigate a fast-paced environment with shifting priorities and complex challenges.
• Translate business requirements into actionable Salesforce implementation work.
• Recommend system improvements and feature adoption to enhance organisational outcomes.

Requirements

• 5+ years of Salesforce Administrator experience.
• 3+ years of Salesforce Solutions Architect experience.
• 1+ year people management experience.
• Proven ability to translate business requirements into Salesforce technical implementations.
• Hands-on experience with Practifi or other financial services ISV Salesforce platforms.
• Proficiency in Microsoft Office (especially Excel).
• Strong knowledge of Salesforce custom objects, flows, triggers, and Lightning components/pages.
• Familiarity with SOQL/SQL.
• Experience in Wealth Management or Financial Services.
• Diligent, detail-oriented, and strategic thinker.

Opportunity

This role is ideal for a candidate ready to step into a leadership position, manage a growing team, and leverage their expertise in Salesforce to drive successful implementation projects across a dynamic environment.

Tenth Revolution, powered by Mason Frank, is a global leader in Salesforce.com recruitment, specialising solely in connecting Salesforce professionals with opportunities.

Salesforce Solution Architect - (Loyalty Cloud Focus)

Base salary range: £100,000-£120,000

Hybrid | London Office

Are you a visionary Salesforce Solution Architect ready to design enterprise-grade solutions that unlock real business value? Join a dynamic consultancy working on cutting-edge Salesforce implementations across Loyalty Cloud, Sales, Service, and Experience Clouds.

As a Salesforce Solution Architect, you'll be the bridge between complex business requirements and elegant technical solutions. You'll:

• Translate business and technical needs into scalable Salesforce capabilities.
• Model processes, architecture, and data structures to support strategic initiatives.
• Develop robust, enterprise-grade architecture that maximizes Salesforce platform value.
• Align business strategy with technological direction.
• Guide and mentor teams, enforce architectural standards, and support delivery excellence.

Skills & Experience

• Proven experience as a Salesforce Solution Architect, including recent Loyalty Cloud implementations.
• Deep knowledge of Salesforce product suite and cross-cloud integrations.
• Strong stakeholder management and consulting skills.
• Ability to lead workshops (Discovery, Solution Design, Delivery).
• Comfortable advising on governance, change management, and strategic adoption.
• Salesforce Certified Application Architect and/or System Architect preferred.

Benefits

• 25 days paid annual leave + bank holidays
• Private healthcare for you and your family (pre-existing conditions included)
• Life assurance, dental insurance, income protection, critical illness cover
• Pension scheme
• Retail discounts and wellness reimbursements
• Access to learning platforms and career development
• Inclusive culture with active CSR and diversity initiatives

Salesforce Lead (Technical Lead / Architect)

£100,000 - £110,000 + Bonus & Benefits
Hybrid - 3 days per week in stunning London offices

About the Role

I'm supporting a major insurance organisation undergoing significant digital transformation and investing heavily across the entire Salesforce ecosystem. They're now looking for a Salesforce Lead (hands-on Technical Lead/Architect) to help shape their Salesforce strategy and drive best practice across multiple teams and platforms.

This is a key leadership position where you'll guide technical delivery, influence architecture decisions, and work closely with senior stakeholders across the business.

---

What You'll Be Doing

• 
  
  Acting as the Salesforce Technical Lead/Architect, setting technical direction and best practices
• 
  
  Providing oversight to third-party developers (Futureform, SoftServe), performing code reviews and offering hands-on guidance
• 
  
  Working with the business to define scalable, secure solution designs
• 
  
  Leading technical discussions with senior and non-technical stakeholders
• 
  
  Ensuring high-quality development across Apex, LWC, integrations and declarative tools
• 
  
  Supporting a multi-cloud Salesforce environment with huge ongoing investment

---

Experience We're Looking For

• 
  
  Strong background as a Salesforce Technical Lead or Architect
• 
  
  Hands-on coding experience (Apex, LWC, Integration Patterns)
• 
  
  Confident communicator with a strong personality - able to challenge, influence and lead
• 
  
  Experience overseeing third-party development teams
• 
  
  Exposure to OmniStudio or Financial Services Cloud is ideal
• 
  
  Alternatively, strong experience within insurance or financial services

---

Why This Role Stands Out

🏢 Incredible London offices - a great environment to work from
🚀 Massive Salesforce investment across:
Sales Cloud, Service Cloud, Marketing Cloud, Data Cloud, Agentforce, Experience Cloud, OmniStudio, MuleSoft, Gearset & more
🌍 First insurance broker globally to implement Agentforce
📈 Opportunity to influence architecture at an enterprise scale
💼 Salary negotiable depending on experience

Job Title: Solution Architect - AgentForce Implementation (Service Cloud)

Location: Hybrid, Plano TX (Relocation assistance offered)

Employment Type: Full-Time

Compensation: $185,000+

About the Role:

We are seeking a seasoned Strategic Solution Architect with deep expertise in Salesforce Service Cloud to lead the implementation of AgentForce. This role is critical to ensuring a scalable, secure, and high-performing solution that aligns with business goals and enhances agent productivity and customer experience.

Key Responsibilities:

• Lead the end-to-end architecture and design of the AgentForce implementation within Salesforce Service Cloud.
• Collaborate with cross-functional teams including business stakeholders, Salesforce developers, system integrators, and product owners to define and deliver strategic solutions.
• Translate business requirements into scalable technical designs that leverage Salesforce best practices.
• Ensure integration of AgentForce with existing Salesforce orgs, data models, and third-party systems.
• Provide architectural governance, technical leadership, and mentorship to delivery teams.
• Define and enforce standards for data security, performance optimization, and system reliability.
• Drive roadmap planning, gap analysis, and solutioning for future enhancements and scalability.
• Act as the primary point of contact for architectural decisions and escalation during implementation phases.

Required Qualifications:

• 7+ years of experience in enterprise architecture, with a strong focus on Salesforce platforms.
• Proven experience implementing Salesforce Service Cloud solutions at scale.
• Deep understanding of Salesforce data architecture, security models, and integration patterns.
• Experience with AgentForce or similar agent enablement platforms is highly preferred.
• Strong communication and stakeholder management skills.
• Salesforce certifications such as Application Architect or System Architect are a plus.

Join a dynamic team in the Salesforce Revenue Cloud (CPQ) space. We are seeking an RCA Architect to contribute to our innovative projects from the comfort of your home. This remote contract position is an excellent opportunity for individuals with a solid background in Salesforce Experience Cloud. The estimated start date for this role is November 3, 2025.

Key Responsibilities and Skills:
- Experience with Revenue Cloud and CPQ solutions
- Strong analytical and problem-solving skills
- Excellent communication and collaboration abilities
- Ability to work independently in a remote environment

This position offers a chance to join a team dedicated to driving impactful projects and ensuring client success through collaboration and innovation. If you are eager to leverage your Salesforce expertise in a meaningful way, we encourage you to apply for this role. We welcome applications from candidates of all backgrounds and experiences.

Be part of a forward-thinking environment that values innovation and collaboration. Our client is seeking a highly skilled Salesforce Sales Cloud/Business Architect for a contract role with a target start date of November 24, 2025. This position is fully remote, providing flexibility while you contribute to impactful projects within the Salesforce.com team.

As a Salesforce Sales Cloud/Business Architect, you will be instrumental in designing and implementing solutions that drive business success. The ideal candidate will possess the following skills:

- Extensive experience with Salesforce Sales Cloud.
- Strong understanding of business processes and architecture.
- Proven ability to translate business needs into technical solutions.
- Excellent communication skills to engage with stakeholders at all levels.
- A collaborative mindset, eager to work in a team-oriented environment.

This opportunity is ideal for a professional who is passionate about Salesforce and ready to make a meaningful impact. If you are a dedicated and qualified individual looking to thrive in a supportive, innovative setting, we encourage you to apply for this role.

Salesforce ISV Engineer - Remote

Design, develop, and deploy features for our Guided Selling Salesforce package, ensuring high quality and adherence to best practices.
● Take ownership of features across the entire development lifecycle, working closely with your Product counterparts.
● Architect and implement robust, scalable, and secure solutions within the Salesforce platform, with a strong focus on ISV considerations.
● Apply industry best practices for Salesforce development, writing clean, secure, and maintainable code that is well tested and observable. Implement comprehensive unit, integration, and functional tests to ensure the reliability and stability of our Salesforce package.
● Proactively identify and address technical debt, refactoring existing code to improve performance, scalability, and maintainability of the Salesforce package
● Help ensure compliance with Salesforce AppExchange security and technical requirements for ISV partners.
● Build expert-level proficiency with relevant 3rd party integrations
● Identify and advocate for process improvements both within the team and at the organization level
● Contribute pull request reviews and respond to feedback
● Author technical documentation as needed to share knowledge on complex areas
● Actively manage work in Jira, proactively communicating updates so as to keep constituents informed
● Be an active and amazing teammate!
Qualifications:
● 5+ years of experience with Salesforce package development and configuration as well as a strong understanding of the Salesforce platform
● 3+ years hands on experience with Salesforce developer toolkit including classes, web services, controllers, triggers, batch, queuable, schedulers, custom settings, custom metadata, SOQL
● Proven experience in developing and deploying Salesforce ISV managed packages, with a deep understanding of package development best practices and limitations.
● Demonstrated ability to design and implement complex, scalable, and performant solutions within the Salesforce platform.
● Demonstrate excellent understanding of various governor limits applicable to Salesforce
● Working knowledge of data structures and common architectural patterns
● Experience with generative AI development tools (e.g., Claude, Copilot, ChatGPT or similar)
● Demonstrated ability to effectively work in a remote team environment with minimal supervision
Nice to haves:
● Experience with JavaScript frameworks like React, Vue, Svelte and Angular
● Experience with non-Salesforce database technologies, like SQL and Redis

****************************************

Join a dynamic team dedicated to expanding Salesforce innovations. Our client is seeking a Salesforce ISV Engineer to contribute to their ambitious team on a permanent basis. This remote position ensures you can work from anywhere while making a significant impact from day one.

**Key Responsibilities:**
- Collaborate with cross-functional teams to develop and enhance Salesforce applications.
- Design and implement solutions that meet customer needs using Salesforce.
- Maintain up-to-date knowledge of the Salesforce platform and emerging trends.
- Troubleshoot and resolve technical issues to optimize performance.

**Required Skills:**

- Proven experience in developing and deploying Salesforce ISV managed packages,
- Proven experience with Salesforce development and administration.
- Strong understanding of Salesforce best practices and architecture.
- Ability to work independently in a remote environment.
- Excellent problem-solving and communication skills.

Senior Salesforce Engineering Lead

Overview
This position combines deep Salesforce technical expertise with strong leadership capability. The Salesforce Engineering Lead is responsible for driving high-quality solution delivery, guiding a team of developers, and setting the technical direction for all Salesforce engineering work. The role is equally focused on hands-on development and technical leadership-ensuring scalable architecture, clean code, and alignment with strategic business goals.

Core Responsibilities

Technical Leadership & Team Enablement

• 
  
  Lead and mentor a team of Salesforce engineers, providing direction, code-level guidance, and professional development.
• 
  
  Establish and uphold internal coding conventions and quality control standards.
• 
  
  Review complex code contributions, ensuring solutions meet performance expectations.
• 
  
  Work closely with solution architects and product stakeholders to translate functional requirements into robust technical designs.
• 
  
  Serve as an escalation point for complex issues and technical blockers within the development team.

Solution Architecture & Collaboration

• 
  
  Participate in architectural discussions and influence build vs. buy and declarative vs. coded solution decisions.
• 
  
  Collaborate cross-functionally to validate solution approaches and integration patterns.
• 
  
  Ensure all customizations and system extensions align with platform governance and best practices.
• 
  
  Clearly articulate architectural trade-offs to both technical and business stakeholders.

Development & Delivery Oversight

• 
  
  Design, code, and implement Salesforce components using Apex, Lightning Web Components, and API integrations.
• 
  
  Oversee external system integrations and data synchronization strategies.
• 
  
  Enforce testing coverage and lead deployment pipelines leveraging CI/CD best practices.
• 
  
  Maintain focus on reusability, performance optimization, and maintainability in all deliverables.

Innovation & Continuous Improvement

• 
  
  Stay ahead of platform updates and evolving Salesforce ecosystem capabilities.
• 
  
  Drive adoption of new tools and frameworks that improve code quality and developer efficiency.
• 
  
  Promote a culture of technical excellence, accountability, and knowledge sharing.
• 
  
  Ensure adherence to enterprise security and compliance standards in all development activities.

Required Background

Education

• 
  
  Bachelor's degree in Computer Science, Information Systems, or related field-or equivalent experience.

Experience

• 
  
  7+ years of Salesforce software engineering experience across Apex, LWC, and API integration.
• 
  
  Minimum 3 years in a technical leadership, team lead, or senior mentor role.
• 
  
  Demonstrated success in defining development frameworks and scaling engineering practices.
• 
  
  Hands-on experience with Salesforce DevOps, CI/CD, and version control tools.

Preferred Certifications

• 
  
  Salesforce Platform Developer I & II.
• 
  
  Salesforce System or Application Architect certification.
• 
  
  Additional credentials (Admin, App Builder) beneficial.

Technical Proficiencies

• 
  
  Strong command of Apex (triggers, async jobs, bulkification).
• 
  
  Advanced LWC development and front-end integration experience.
• 
  
  Deep understanding of data modeling, Salesforce security layers, and API frameworks.
• 
  
  Broader technical stack familiarity (JavaScript, REST APIs, SQL/ETL).
• 
  
  Proven experience managing Salesforce DX, Git, and automated deployment pipelines.

Leadership Attributes

• 
  
  Adept at balancing technical depth with high-level strategic planning.
• 
  
  Excellent communicator capable of bridging technical and non-technical teams.
• 
  
  Skilled in performance coaching, mentoring, and fostering collaboration.
• 
  
  Strategic thinker who remains highly engaged in day-to-day delivery.

Mason Frank is recruiting a Salesforce Solution Architect for a dynamic, international team specializing in Salesforce, Data Cloud, Service Cloud, and AI solutions. This remote role (EST-based) focuses on designing scalable architectures, leading global delivery teams, and advising executives on transformative projects. You'll own solutions from strategy to execution, driving operational efficiency for mid-sized and enterprise clients ready to scale with innovative technologies.

Responsibilities

• Architect & Deliver: Lead the design and implementation of Salesforce solutions across Sales, Service, Experience, and Data Cloud, translating business needs into secure, scalable architectures while adhering to best practices, limits, and integrations. Provide hands-on technical support to accelerate delivery.
• Advise Clients: Act as the key technical and strategic advisor, facilitating workshops, discovery sessions, and demos; clearly communicate complex trade-offs to technical and executive audiences.
• Lead Teams & Projects: Ensure on-time, on-budget delivery aligned with client goals; resolve escalations efficiently.
• Support Growth: Partner with sales on scoping, proposals, and Statements of Work (SOWs); contribute architectural insights to pre-sales activities.
• Contribute to Expertise: Create content like case studies, blogs, and webinars to enhance market presence; stay current on Salesforce and AI trends to position the team as industry leaders.

Requirements

• Experience: 5+ years in Salesforce consulting with architectural leadership in Sales, Service, and Experience Cloud; proven success leading global teams on enterprise-scale projects.
• Technical Expertise: Deep knowledge of AgentForce, Data Cloud, Service Cloud Voice, AI-driven solutions, data modeling, security, and integrations.
• Skills: Strong communication to translate technical concepts into business value; ability to simplify ideas for clients and content creation.
• Certifications (Required): Salesforce Administrator, Platform App Builder, Sales Cloud Consultant, Service Cloud Consultant.
• Certifications (Preferred): Data Cloud Consultant, Experience Cloud Consultant, Revenue Cloud Consultant, Marketing Cloud Consultant, Application/System Architect, Agentforce Specialist.
• Bonus: Track record of knowledge sharing via articles, presentations, webinars, or community involvement.

Benefits

Influence how enterprises optimise operations with Salesforce and AI, supported by a results-driven team!

About Mason Frank

Mason Frank International is the global leader in Salesforce recruitment, connecting top Salesforce professionals with leading organisations worldwide. Our deep market expertise and extensive network help candidates find career-defining roles while enabling companies to build exceptional Salesforce teams.

Join a dynamic team that values innovation and collaboration. We are seeking a skilled Salesforce Technical Architect to enhance our client's Salesforce.com initiatives. This remote position is an exciting opportunity for professionals eager to make a meaningful impact within a forward-thinking environment. Your expertise will directly contribute to the success of the Salesforce Sales Cloud solutions.

**Key Responsibilities:**
- Design and implement scalable Salesforce Sales Cloud solutions tailored to business needs.
- Collaborate with cross-functional teams to ensure seamless integration and user adoption.
- Provide technical leadership and guidance to stakeholders and team members.
- Troubleshoot and resolve Salesforce-related technical issues efficiently.

**Required Skills:**
- Strong experience with Salesforce Sales Cloud functionalities and best practices.
- Proficiency in Salesforce architecture, including custom objects, workflows, and integrations.
- Excellent problem-solving skills and a customer-oriented mindset.
- Ability to communicate complex technical concepts clearly to non-technical audiences.

This contract role is set to begin on November 30, 2025, and while there are no core benefits associated, the opportunity to work in a supportive and growth-focused environment is paramount. If you possess the right blend of technical skill and teamwork, we encourage you to apply for this exciting role.