Ein Unternehmen der Tenth Revolution Group

NeuReferenz: a0MaA000000oTRp.1

Salesforce Higher Education Consultant

USA, Colorado

Jobbeschreibung

Salesforce Higher Education Consultant

a0MaA000000oTRp.1



Key Responsibilities


  • Design, configure, test, and deploy high-quality CRM-based solutions tailored to organizational needs while aligning with industry standards.


  • Utilize CRM platform features and tools in accordance with best practices.


  • Collaborate with internal stakeholders, including product teams and business analysts, to understand requirements and translate them into technical implementation tasks.


  • Stay current with platform updates, releases, and trends, and proactively suggest improvements to the existing ecosystem.


  • Diagnose and resolve technical issues related to integrations, customizations, and system performance.


  • Work with external vendors and partners to integrate third-party tools and applications.


  • Contribute to the ongoing enhancement of internal products, delivery processes, and implementation methodologies.


  • Share knowledge and insights with team members to support skill development and client satisfaction.


Qualifications


  • Bachelor's degree in a technical field (e.g., Computer Science, Information Technology), or equivalent experience.


  • 5+ years of hands-on CRM platform experience, with specialization in key modules and tools.


  • Relevant professional certification on the CRM platform is required; additional certifications are a plus.


  • Proficient in platform configuration and customization, including front-end components and integration technologies (e.g., APIs, middleware).


  • Solid understanding of platform architecture, data structure, security, and best practices.


  • Demonstrated ability to design and implement scalable solutions and integrations.


  • Strong analytical and troubleshooting abilities.


  • Effective communication skills, capable of explaining technical concepts to non-technical audiences.


  • Skilled at managing priorities and delivering results in a dynamic, agile environment.


  • Experience with domain-specific workflows and lifecycle processes is preferred.


  • Familiarity with project management and time-tracking tools such as Jira or Asana.