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Job Title: Salesforce Marketing Cloud Lead Developer
Location: London (Hybrid - 2 days per week in office)
Salary: £65,000 - £80,000 + Benefits

About the Role

Seeking an experienced Salesforce Marketing Cloud Lead Developer to take ownership of our Marketing Cloud ecosystem. This is a hands-on technical leadership role where you will manage and enhance Marketing Cloud Engagement and Marketing Cloud Personalization, driving the design and delivery of scalable, data-driven marketing solutions.

You will play a key role in shaping platform strategy, building robust integrations, and enabling personalised customer journeys across multiple channels.

Key Responsibilities

• Own the end-to-end platform management of Salesforce Marketing Cloud Engagement and Marketing Cloud Personalization
• Design, develop, and maintain scalable marketing solutions aligned with business requirements
• Build and optimise complex SQL queries for segmentation, data extensions, and automation workflows
• Develop and maintain integrations using APIs and third-party platforms
• Create dynamic, personalised content using AMPScript, Server-Side JavaScript (SSJS), and HTML
• Lead the implementation of customer journeys, automations, and triggered communications
• Ensure best practices in data management, governance, and platform performance
• Collaborate with cross-functional teams including Marketing, CRM, and Data teams
• Troubleshoot and resolve technical issues across the Marketing Cloud ecosystem
• Provide technical leadership, mentoring, and guidance to internal teams and stakeholders

Key Skills & Experience

• Proven experience as a Salesforce Marketing Cloud Developer or Lead Developer
• Strong hands-on expertise in Marketing Cloud Engagement (Email Studio, Journey Builder, Automation Studio)
• Experience with Marketing Cloud Personalization (Interaction Studio)
• Advanced SQL skills for data manipulation and segmentation
• Strong experience working with APIs, integrations, and data synchronisation
• Proficiency in AMPScript and SSJS
• Understanding of REST and SOAP APIs
• Experience with data models, ETL processes, and marketing automation best practices
• Strong problem-solving skills and attention to detail
• Excellent communication skills with the ability to engage both technical and non-technical stakeholders

Desirable Skills

• Salesforce certifications (e.g., Marketing Cloud Developer, Consultant)
• Experience with CRM systems and customer data platforms (CDPs)
• Knowledge of front-end technologies (HTML, CSS, JavaScript)
• Experience in agile delivery environments

Benefits

• Competitive salary (£65,000 - £80,000)
• Hybrid working model (2 days per week in London office)
• Generous holiday allowance
• Pension scheme
• Private healthcare
• Professional development and certification support
• Flexible working options

Elevate your career as a Senior Manager, Salesforce Functional Lead in the Life Sciences sector. We are seeking an experienced professional to lead innovative projects utilizing Salesforce Health Cloud in a hybrid work environment.

In this permanent position, you will play a pivotal role in optimizing our client's Salesforce capabilities while fostering collaboration across teams and ensuring impactful solutions.

Key responsibilities and required skills include:

- Expertise in Veeva and Salesforce Health Cloud to drive effective implementations.
- Proven leadership experience in managing cross-functional teams and projects.
- Strong analytical skills for successful problem-solving and decision-making.
- Excellent communication skills to facilitate stakeholder engagement and collaboration.

This role offers a competitive benefits package, including medical insurance, and is ideal for candidates who thrive in a flexible and inclusive environment.

If you are passionate about making a difference in the Life Sciences industry and possess the relevant experience, we encourage you to apply for this exciting opportunity. Your skills could shape the future of healthcare.

Job Title

Senior Product Manager - Salesforce (Core Cloud's & Marketing Cloud)

Location

London (Hybrid - 3 days per week in the London office)

Salary & Benefits

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  £90,000 - £104,000 base salary
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  10% annual bonus
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  Competitive benefits package

About the Role

We are looking for an experienced Senior Product Manager to lead the strategy, roadmap, and delivery of a Salesforce platform, with a strong focus on Salesforce Core Cloud and Marketing Cloud. This is a global role, working closely with regional stakeholders, technology teams, and business leaders to drive scalable, customer-centric solutions across multiple markets.

You will manage a team of 3, providing leadership, coaching, and direction while owning the end-to-end product lifecycle for Salesforce capabilities that support sales, marketing, and customer engagement at scale.

Key Responsibilities

Product Strategy & Ownership

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  Own and evolve the global Salesforce product roadmap across Core Cloud and Marketing Cloud
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  Translate business strategy and customer needs into clear product vision, goals, and priorities
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  Define success metrics and track product performance, adoption, and value delivery

Stakeholder & Business Partnership

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  Partner with global Sales, Marketing, CRM, Data, and Technology teams to align priorities
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  Act as the primary product voice for Salesforce capabilities across regions
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  Balance global standardisation with local market requirements

Delivery & Execution

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  Work closely with Salesforce architects, engineers, and delivery teams to ensure high-quality execution
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  Own backlog prioritisation, feature definition, and release planning
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  Ensure solutions are scalable, secure, and aligned with Salesforce best practices

People Leadership

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  Line manage and mentor a team of 3
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  Foster a high-performing, collaborative product culture
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  Support professional development and succession planning within the team

Governance & Continuous Improvement

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  Ensure strong product governance, documentation, and lifecycle management
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  Stay current with Salesforce roadmap, releases, and emerging capabilities
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  Identify opportunities to optimise processes, tooling, and ways of working

Skills & Experience

Essential

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  Proven experience as a Senior Product Manager or Product Lead in enterprise environments
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  Strong hands-on experience with Salesforce Core Cloud (Sales Cloud, Service Cloud) and Marketing Cloud
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  Experience leading and managing product teams
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  Strong stakeholder management skills across global, cross-functional teams
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  Ability to balance strategic thinking with delivery-focused execution

Desirable

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  Experience working in global or multi-market organisations
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  Salesforce certifications (e.g. Administrator, Marketing Cloud, Product Owner)
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  Experience working in agile / product-led delivery environments

About the job

We are currently partnering with a Salesforce boutique partner who are looking for a Salesforce consultant to join their London team.

• Salary £55,000 - £70,000
• Hybrid London

Role & Responsibilities

• Lead the design of scalable Revenue Cloud Advanced and CPQ solutions, covering billing, pricing, subscriptions, and revenue compliance.
• Run client workshops to optimise processes and align system architecture with business needs
• Translate complex requirements-such as subscription models, amendments, and multi-entity billing-into efficient, deliverable solutions
• Advise on best practices while collaborating with project, development, and integration teams to ensure smooth delivery and connected systems

Skills & Qualifications

• 3 years Salesforce consultant experience
• Experience working with CPQ or RCA
• Salesforce Certified
• Collaborate with cross-functional teams to lead discovery and support large-scale, enterprise implementations.

Salesforce Revenue Cloud Consultant | Boutique Partner | Remote,UK

Mason Frank are proud to partner with an award winning Salesforce boutique partner, who are looking to recruit in to their Revenue Cloud practice.

In this role you'll lead end-to-end Revenue Cloud implementations, moving beyond simple configuration into complex architecture and solution design. This is a role for a consultant who understands the why behind the build, not just a ticket-shifter.

Your day-to-day responsibilities will include:

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  Leading discovery sessions to unpick complex pricing models and business requirements.
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  Designing and configuring end-to-end CPQ solutions, including nested bundles, pricing rules, and advanced approvals.
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  Mapping out Quote-to-Cash processes and ensuring seamless revenue recognition.
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  Acting as a trusted advisor to stakeholders, challenging requirements that lead to technical debt.
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  Managing the full project lifecycle from initial design through to successful go-live.
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  Helping to shape the internal Revenue Cloud practice and mentoring junior team members.

We are looking for someone with at least 2-3 end-to-end CPQ/Billing implementations under their belt. A solid understanding of how Revenue Cloud impacts the General Ledger is essential, ideally backed by a CPQ Specialist or Revenue Cloud Consultant certification.

This partner offers a fully remote culture where you work where you're most productive-no "office for the sake of it" policy. Because of the flat structure, your technical input actually counts, and your work is noticed and rewarded without having to "wait your turn" for promotion.

Salesforce & Revenue Systems Lead

Location: London (Hybrid - 3-4 days per week in office)
Salary: £65,000-£75,000
Employment Type: Full-time
Eligibility: Must have the right to work in the UK

Overview

Seeking a proactive and technically capable Salesforce & Revenue Systems Lead to take ownership of a revenue technology stack and drive continuous improvement across our systems and processes. This hybrid role blends hands-on Salesforce configuration and light development with strategic oversight of system performance and scalability.

You will play a key role in reducing reliance on external developers, enhancing conversion rates, and building efficient, automated processes that support our commercial teams. A critical part of the role is owning reporting, dashboards, and data visibility across the business to enable informed decision-making.

Key Responsibilities

Salesforce Ownership & Development

• Act as the primary owner of Salesforce (Sales Cloud), including configuration, maintenance, and ongoing optimisation
• Deliver hands-on configuration (flows, validation rules, custom objects, page layouts) and light development where needed
• Identify opportunities to streamline processes and improve system usability
• Reduce dependency on third-party developers by bringing capability in-house

Revenue Systems Strategy

• Manage and optimise the broader revenue tech stack, including Marketing Cloud Engagement, Natterbox, and other third-party integrations
• Ensure systems are aligned with business goals and support scalable growth
• Evaluate and implement new tools or enhancements where appropriate

Reporting & Data Visibility

• Own Salesforce reporting and dashboards across sales, marketing, and revenue operations
• Build and maintain clear, actionable dashboards for leadership and key stakeholders
• Improve data quality, consistency, and accessibility across systems
• Enable data-driven decision-making across the organisation

Process Automation & Optimisation

• Design and implement automated workflows to improve efficiency and reduce manual effort
• Analyse funnel performance and identify opportunities to improve conversion rates
• Collaborate with sales, marketing, and operations teams to refine processes

Stakeholder Collaboration

• Partner closely with Sales, Marketing, and Leadership teams to understand requirements
• Translate business needs into scalable technical solutions
• Provide training and support to end users to maximise system adoption

Key Requirements

• Proven experience administering and developing within Salesforce (Sales Cloud essential)
• Strong hands-on experience with Salesforce configuration (Flows, Process Builder, reporting, dashboards)
• Experience working with Marketing Cloud Engagement and telephony integrations such as Natterbox
• Solid understanding of revenue operations, sales processes, and funnel optimisation
• Experience managing or integrating third-party tools within a CRM ecosystem
• Ability to balance strategic thinking with hands-on delivery
• Strong analytical mindset with a focus on data quality and insights
• Excellent stakeholder management and communication skills

Desirable Skills

• Salesforce certifications (e.g., Administrator, Advanced Administrator)
• Basic Apex or Lightning development experience
• Experience reducing external vendor reliance and building internal capability
• Familiarity with integration tools (e.g., APIs, middleware platforms)

CRM Product Manager

📍 London (Office-Based)
💰 Up to £55,000 Basic + Benefits



leading luxury hospitality group renowned for delivering exceptional guest experiences across a portfolio of premium venues. With a strong focus on personalisation, data-driven insights, and world-class service, we are investing in our CRM capabilities to better understand and engage our guests across multiple touchpoints.

The Role

We are seeking a highly capable CRM Product Manager to lead the development, optimisation, and strategic direction of our CRM ecosystem. This is a hands-on role suited to someone who has not only worked with CRM platforms but has actively built and configured CRM solutions.

You will play a critical role in shaping how we capture, manage, and activate guest data, ensuring a seamless and personalised experience across our venues.

Key Responsibilities

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  Own and manage the CRM product roadmap aligned with business and guest experience objectives
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  Design, build, and optimise CRM systems and workflows within platforms such as Salesforce, HubSpot, or similar
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  Lead the implementation and ongoing development of CRM solutions across multiple sites
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  Oversee data architecture, segmentation, and automation strategies to enhance guest engagement
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  Manage and optimise SevenRooms as a core CRM and guest experience platform
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  Conduct regular CRM audits, ensuring data quality, consistency, and compliance across systems
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  Collaborate with marketing, operations, and technology teams to deliver integrated CRM initiatives
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  Analyse CRM performance, campaign effectiveness, and guest insights to inform decision-making
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  Drive innovation in personalisation, lifecycle marketing, and guest retention strategies

Experience & Skills Required

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  4+ years' experience working with CRM systems (e.g., Salesforce, HubSpot, or similar)
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  Proven experience building CRM systems-not just using them-either within CRM platforms or through custom-built solutions
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  Strong expertise in SevenRooms, ideally across multi-site or international environments
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  Demonstrated ability to structure, audit, and cleanse complex datasets
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  Solid understanding of CRM architecture, integrations, and automation workflows
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  Analytical mindset with the ability to translate data into actionable insights
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  Strong stakeholder management and cross-functional collaboration skills
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  Experience within hospitality, luxury, or multi-site environments is highly desirable

Working Environment

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  London-based, office-based role (candidates must be comfortable working on-site)
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  Collaborative, fast-paced environment within a premium hospitality setting

What We Offer

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  Competitive salary up to £55,000
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  Comprehensive benefits package
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  Opportunity to shape CRM strategy within a growing luxury brand
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  Exposure to multi-site and potentially international operations
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  Career progression within a dynamic and innovative business