About the job

We are currently partnering with a Salesforce boutique partner who are looking for a Salesforce consultant to join their London team.

• Salary £55,000 - £70,000
• Hybrid London

Role & Responsibilities

• Lead the design of scalable Revenue Cloud Advanced and CPQ solutions, covering billing, pricing, subscriptions, and revenue compliance.
• Run client workshops to optimise processes and align system architecture with business needs
• Translate complex requirements-such as subscription models, amendments, and multi-entity billing-into efficient, deliverable solutions
• Advise on best practices while collaborating with project, development, and integration teams to ensure smooth delivery and connected systems

Skills & Qualifications

• 3 years Salesforce consultant experience
• Experience working with CPQ or RCA
• Salesforce Certified
• Collaborate with cross-functional teams to lead discovery and support large-scale, enterprise implementations.

Job Title: Salesforce Marketing Cloud Lead Developer
Location: London (Hybrid - 2 days per week in office)
Salary: £65,000 - £80,000 + Benefits

About the Role

Seeking an experienced Salesforce Marketing Cloud Lead Developer to take ownership of our Marketing Cloud ecosystem. This is a hands-on technical leadership role where you will manage and enhance Marketing Cloud Engagement and Marketing Cloud Personalization, driving the design and delivery of scalable, data-driven marketing solutions.

You will play a key role in shaping platform strategy, building robust integrations, and enabling personalised customer journeys across multiple channels.

Key Responsibilities

• Own the end-to-end platform management of Salesforce Marketing Cloud Engagement and Marketing Cloud Personalization
• Design, develop, and maintain scalable marketing solutions aligned with business requirements
• Build and optimise complex SQL queries for segmentation, data extensions, and automation workflows
• Develop and maintain integrations using APIs and third-party platforms
• Create dynamic, personalised content using AMPScript, Server-Side JavaScript (SSJS), and HTML
• Lead the implementation of customer journeys, automations, and triggered communications
• Ensure best practices in data management, governance, and platform performance
• Collaborate with cross-functional teams including Marketing, CRM, and Data teams
• Troubleshoot and resolve technical issues across the Marketing Cloud ecosystem
• Provide technical leadership, mentoring, and guidance to internal teams and stakeholders

Key Skills & Experience

• Proven experience as a Salesforce Marketing Cloud Developer or Lead Developer
• Strong hands-on expertise in Marketing Cloud Engagement (Email Studio, Journey Builder, Automation Studio)
• Experience with Marketing Cloud Personalization (Interaction Studio)
• Advanced SQL skills for data manipulation and segmentation
• Strong experience working with APIs, integrations, and data synchronisation
• Proficiency in AMPScript and SSJS
• Understanding of REST and SOAP APIs
• Experience with data models, ETL processes, and marketing automation best practices
• Strong problem-solving skills and attention to detail
• Excellent communication skills with the ability to engage both technical and non-technical stakeholders

Desirable Skills

• Salesforce certifications (e.g., Marketing Cloud Developer, Consultant)
• Experience with CRM systems and customer data platforms (CDPs)
• Knowledge of front-end technologies (HTML, CSS, JavaScript)
• Experience in agile delivery environments

Benefits

• Competitive salary (£65,000 - £80,000)
• Hybrid working model (2 days per week in London office)
• Generous holiday allowance
• Pension scheme
• Private healthcare
• Professional development and certification support
• Flexible working options

Role: Manager - Salesforce Data Cloud & Agentforce Architect

Location: London or Manchester (Hybrid)

Salary: £75,000 to £80,000 + bonus

Are you ready to architect the future of AI-driven customer experience? Mason Frank has partnered with a globally renowned, elite digital transformation consultancy to find a visionary Salesforce Data Cloud & Agentforce Solution Architect at the Manager level.

This is not a standard configuration role. You will join a high-calibre Technology & Transformation team, designing and deploying cutting-edge enterprise solutions for iconic global brands. You will be at the absolute forefront of the ecosystem-orchestrating multi-step, autonomous processes using Agentforce and locking down data harmonisation via Data Cloud.

The Role

As a Technical Solution Specialist, you will bridge the gap between complex data engineering and strategic executive vision.

• 
  
  Architect & Implement: Lead the physical design and end-to-end execution of Salesforce Data Cloud instances seamlessly integrated with Sales, Service, and Commerce Clouds.
• 
  
  Drive Agentic AI: Design and integrate Agentforce-powered AI capabilities and Generative AI workflows (content creation, summarisation, insights) while strictly adhering to the Salesforce Trust Layer.
• 
  
  Data Mastery: Own the data streams, unified data models, transformations, identity resolution, and segmentations across massive enterprise data landscapes.
• 
  
  Mitigate Risk: Identify technical design and data model risks early, collaborating directly with engineering teams and business stakeholders to solve them.
• 
  
  Lead & Influence: Act as the crucial technical resource in workshops, translating intricate requirements into story-based narratives for executive-level presentations.

Your Profile

You are a perfect blend of a strategic ideas person and a hands-on technical doer. You thrive in collaborative, diverse environments and possess deep expertise in cross-cloud integrations.

Required Technical Skills & Certifications:

• 
  
  Salesforce Data Cloud Consultant certification, backed by at least one end-to-end Data Cloud implementation.
• 
  
  Agentforce Specialist certification, with hands-on experience delivering 1-2 Agentforce Proof of Concepts (POCs).
• 
  
  Salesforce Admin & Platform App Builder certifications (strong experience with Salesforce Flows is essential).
• 
  
  Solid understanding of customer data modelling best practices and mid-level SQL proficiency.
• 
  
  Experience integrating Salesforce with cloud data warehouses/lakes (e.g., Snowflake, Databricks).
• 
  
  Exceptional presentation and narrative-building skills for both technical and non-technical audiences.

Preferred (Nice to Have):

• 
  
  Experience with SOQL and Apex.
• 
  
  Front-end coding skills (HTML, CSS/SASS, TypeScript, React, XML, JSON).

What's on Offer?

• 
  
  True Hybrid Working: A flexible model balancing time between your local hub (London or Manchester), remote working, and client sites.
• 
  
  World-Class Growth: Access to elite, continuous professional development and leadership training.
• 
  
  An Inclusive Culture: Join a business that actively prioritises your wellbeing, celebrates unique perspectives, and fosters genuine belonging.

Job Title

Senior Product Manager - Salesforce (Core Cloud's & Marketing Cloud)

Location

London (Hybrid - 3 days per week in the London office)

Salary & Benefits

• 
  
  £90,000 - £104,000 base salary
• 
  
  10% annual bonus
• 
  
  Competitive benefits package

About the Role

We are looking for an experienced Senior Product Manager to lead the strategy, roadmap, and delivery of a Salesforce platform, with a strong focus on Salesforce Core Cloud and Marketing Cloud. This is a global role, working closely with regional stakeholders, technology teams, and business leaders to drive scalable, customer-centric solutions across multiple markets.

You will manage a team of 3, providing leadership, coaching, and direction while owning the end-to-end product lifecycle for Salesforce capabilities that support sales, marketing, and customer engagement at scale.

Key Responsibilities

Product Strategy & Ownership

• 
  
  Own and evolve the global Salesforce product roadmap across Core Cloud and Marketing Cloud
• 
  
  Translate business strategy and customer needs into clear product vision, goals, and priorities
• 
  
  Define success metrics and track product performance, adoption, and value delivery

Stakeholder & Business Partnership

• 
  
  Partner with global Sales, Marketing, CRM, Data, and Technology teams to align priorities
• 
  
  Act as the primary product voice for Salesforce capabilities across regions
• 
  
  Balance global standardisation with local market requirements

Delivery & Execution

• 
  
  Work closely with Salesforce architects, engineers, and delivery teams to ensure high-quality execution
• 
  
  Own backlog prioritisation, feature definition, and release planning
• 
  
  Ensure solutions are scalable, secure, and aligned with Salesforce best practices

People Leadership

• 
  
  Line manage and mentor a team of 3
• 
  
  Foster a high-performing, collaborative product culture
• 
  
  Support professional development and succession planning within the team

Governance & Continuous Improvement

• 
  
  Ensure strong product governance, documentation, and lifecycle management
• 
  
  Stay current with Salesforce roadmap, releases, and emerging capabilities
• 
  
  Identify opportunities to optimise processes, tooling, and ways of working

Skills & Experience

Essential

• 
  
  Proven experience as a Senior Product Manager or Product Lead in enterprise environments
• 
  
  Strong hands-on experience with Salesforce Core Cloud (Sales Cloud, Service Cloud) and Marketing Cloud
• 
  
  Experience leading and managing product teams
• 
  
  Strong stakeholder management skills across global, cross-functional teams
• 
  
  Ability to balance strategic thinking with delivery-focused execution

Desirable

• 
  
  Experience working in global or multi-market organisations
• 
  
  Salesforce certifications (e.g. Administrator, Marketing Cloud, Product Owner)
• 
  
  Experience working in agile / product-led delivery environments

Salesforce QA Engineer

Location: London (1 day per week in the office)
Salary: £50,000 - £65,000 + 10% Annual Bonus
Employment Type: Permanent

The Opportunity

We are partnering with a growing Financial Services organisation seeking a Salesforce QA Engineer to join their technology team. This is an excellent opportunity for an experienced QA professional with strong automation testing expertise to play a key role in ensuring the quality, reliability, and performance of business-critical Salesforce applications and associated platforms.

Working within a collaborative Agile environment, you will work closely with Salesforce Developers, Business Analysts, Product Owners, and key business stakeholders to deliver high-quality solutions that support the organisation's strategic objectives.

Key Responsibilities

• Design, develop, and execute comprehensive test plans, test cases, and test scripts for Salesforce and integrated business applications.
• Perform both manual and automated testing across new developments, enhancements, integrations, and production releases.
• Build, maintain, and improve automated test frameworks and regression test suites.
• Collaborate closely with Salesforce Developers to ensure quality is embedded throughout the software development lifecycle.
• Participate in Agile ceremonies including sprint planning, backlog refinement, daily stand-ups, retrospectives, and release planning.
• Conduct functional, regression, integration, system, and user acceptance testing activities.
• Validate backend data and integrations using SQL queries and database testing techniques.
• Identify, document, and manage defects through to resolution.
• Support release coordination activities and contribute to continuous improvement initiatives across QA processes and tooling.
• Work with business stakeholders to understand requirements and ensure delivered solutions meet business expectations.

Skills & Experience Required

• Minimum 4 years' experience in Software Quality Assurance covering both manual and automated testing.
• Experience testing complex, business-critical platforms such as Salesforce CRM, financial services systems, or similar enterprise applications.
• Strong hands-on automation testing experience using Selenium, SpecFlow (C# or Java), or comparable automation frameworks.
• Solid SQL skills with experience performing backend data validation and database testing.
• Experience working within Agile delivery environments (Scrum and/or Kanban).
• Experience supporting release management and deployment activities.
• Excellent problem-solving and analytical skills.
• Strong communication skills with the ability to engage effectively with both technical and non-technical stakeholders.

What's on Offer

• Salary of £50,000 - £65,000 depending on experience.
• 10% annual performance bonus.
• Hybrid working model with just 1 day per week in the London office.
• Opportunity to work on business-critical Salesforce initiatives within a growing financial services organisation.
• Collaborative and supportive team environment.
• Ongoing professional development and career progression opportunities.

Salesforce & Revenue Systems Lead

Location: London (Hybrid - 3-4 days per week in office)
Salary: £65,000-£75,000
Employment Type: Full-time
Eligibility: Must have the right to work in the UK

Overview

Seeking a proactive and technically capable Salesforce & Revenue Systems Lead to take ownership of a revenue technology stack and drive continuous improvement across our systems and processes. This hybrid role blends hands-on Salesforce configuration and light development with strategic oversight of system performance and scalability.

You will play a key role in reducing reliance on external developers, enhancing conversion rates, and building efficient, automated processes that support our commercial teams. A critical part of the role is owning reporting, dashboards, and data visibility across the business to enable informed decision-making.

Key Responsibilities

Salesforce Ownership & Development

• Act as the primary owner of Salesforce (Sales Cloud), including configuration, maintenance, and ongoing optimisation
• Deliver hands-on configuration (flows, validation rules, custom objects, page layouts) and light development where needed
• Identify opportunities to streamline processes and improve system usability
• Reduce dependency on third-party developers by bringing capability in-house

Revenue Systems Strategy

• Manage and optimise the broader revenue tech stack, including Marketing Cloud Engagement, Natterbox, and other third-party integrations
• Ensure systems are aligned with business goals and support scalable growth
• Evaluate and implement new tools or enhancements where appropriate

Reporting & Data Visibility

• Own Salesforce reporting and dashboards across sales, marketing, and revenue operations
• Build and maintain clear, actionable dashboards for leadership and key stakeholders
• Improve data quality, consistency, and accessibility across systems
• Enable data-driven decision-making across the organisation

Process Automation & Optimisation

• Design and implement automated workflows to improve efficiency and reduce manual effort
• Analyse funnel performance and identify opportunities to improve conversion rates
• Collaborate with sales, marketing, and operations teams to refine processes

Stakeholder Collaboration

• Partner closely with Sales, Marketing, and Leadership teams to understand requirements
• Translate business needs into scalable technical solutions
• Provide training and support to end users to maximise system adoption

Key Requirements

• Proven experience administering and developing within Salesforce (Sales Cloud essential)
• Strong hands-on experience with Salesforce configuration (Flows, Process Builder, reporting, dashboards)
• Experience working with Marketing Cloud Engagement and telephony integrations such as Natterbox
• Solid understanding of revenue operations, sales processes, and funnel optimisation
• Experience managing or integrating third-party tools within a CRM ecosystem
• Ability to balance strategic thinking with hands-on delivery
• Strong analytical mindset with a focus on data quality and insights
• Excellent stakeholder management and communication skills

Desirable Skills

• Salesforce certifications (e.g., Administrator, Advanced Administrator)
• Basic Apex or Lightning development experience
• Experience reducing external vendor reliance and building internal capability
• Familiarity with integration tools (e.g., APIs, middleware platforms)

Salesforce Technical Lead

Location: London (Hybrid Working )
Salary: £80,000 - £95,000 + 20% Bonus + Comprehensive Benefits Package

About the Role

Seeking an experienced Salesforce Technical Lead to join our growing technology team based in London. This is a hands-on leadership role responsible for the design, development, governance, and continuous improvement of our Salesforce platform.

You will lead the technical direction of Salesforce solutions, working closely with business stakeholders, product owners, architects, and development teams to deliver scalable, high-quality solutions that support business growth. The ideal candidate will have strong experience across Salesforce platform capabilities, including Salesforce CPQ, declarative development, integrations, and platform governance.

This role offers an excellent opportunity to influence the Salesforce roadmap, mentor developers and administrators, and drive best practices across the platform.

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Key Responsibilities

• Own the technical leadership and strategic direction of the Salesforce platform.
• Lead the design and implementation of scalable Salesforce solutions aligned to business requirements.
• Act as the technical authority for Salesforce architecture, development standards, and platform governance.
• Deliver and support Salesforce CPQ solutions, ensuring optimal configuration and performance.
• Champion declarative-first development approaches, leveraging Flows, Validation Rules, Approval Processes, Dynamic Forms, and other platform capabilities.
• Collaborate with business stakeholders to translate requirements into technical solutions.
• Lead technical workshops, solution design sessions, and architecture reviews.
• Manage and mentor Salesforce Administrators, Developers, and third-party partners.
• Ensure platform security, scalability, performance, and compliance with best practices.
• Oversee release management, deployment processes, and environment strategy.
• Drive continuous improvement initiatives and platform optimisation.
• Support integration projects involving Salesforce and external systems.
• Evaluate new Salesforce features and recommend enhancements to maximise business value.

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Essential Skills & Experience

• Extensive experience working with Salesforce in a technical leadership, platform lead, or solution architect capacity.
• Strong hands-on experience with Salesforce CPQ implementation, configuration, and support.
• Deep understanding of declarative Salesforce development, including:
  • Salesforce Flow
  • Validation Rules
  • Approval Processes
  • Process Automation
  • Dynamic Forms
  • Reports and Dashboards
• Strong understanding of Salesforce Sales Cloud and Service Cloud.
• Experience leading end-to-end Salesforce delivery projects.
• Knowledge of Salesforce security model, profiles, permission sets, sharing rules, and governance.
• Experience integrating Salesforce with third-party systems and APIs.
• Strong stakeholder management and communication skills.
• Experience mentoring and leading technical teams.
• Ability to balance strategic platform leadership with hands-on delivery.

Senior Salesforce Developer

Location: London (Hybrid Working)
Salary: £75,000 - £85,000 + 20% Bonus
Employment Type: Full-time, Permanent

Dynamic and growing property business based in London, focused on delivering innovative real estate solutions across residential and commercial markets. As part of our continued digital transformation, we are investing heavily in our Salesforce platform to enhance customer experience, streamline operations, and drive business growth.

The Role

Seeking an experienced Senior Salesforce Developer to take a leading role in the design, development, and optimisation of our Salesforce ecosystem. You will work closely with stakeholders across the business to deliver scalable solutions, improve system performance, and support strategic initiatives.

This is a hybrid role, offering a balance between remote working and time in the London office.

Key Responsibilities

• Lead the design and development of Salesforce solutions across Sales Cloud and Service Cloud
• Collaborate with business stakeholders to gather requirements and translate them into technical solutions
• Develop custom solutions using Apex, Lightning Web Components (LWC), and Visualforce
• Manage integrations with third-party systems and APIs
• Ensure best practices in coding, testing, and deployment (CI/CD pipelines)
• Mentor junior developers and provide technical leadership within the team
• Maintain system security, data integrity, and performance optimisation
• Support ongoing enhancements and troubleshooting of the Salesforce platform

Key Skills & Experience

• Extensive experience as a Salesforce Developer, with a strong understanding of the platform
• Proficiency in Apex, Lightning Web Components (LWC), SOQL, and Salesforce APIs
• Experience with integrations (REST/SOAP APIs, middleware tools)
• Strong knowledge of Salesforce architecture and best practices
• Experience working in Agile environments
• Salesforce certifications (e.g. Platform Developer I/II) highly desirable
• Excellent problem-solving skills and attention to detail
• Strong communication skills with the ability to engage both technical and non-technical stakeholders

What's On Offer

• Competitive salary (£75,000 - £85,000)
• 20% performance-based bonus
• Hybrid working model
• Opportunity to work on high-impact digital transformation projects
• Career progression in a growing organisation
• Collaborative and supportive working environment

Eligibility

Applicants must have full right to work in the UK. Sponsorship is not available for this role.