Ihre aktuelle Jobsuche

Mason Frank is recruiting a Salesforce Solution Architect for a dynamic, international team specializing in Salesforce, Data Cloud, Service Cloud, and AI solutions. This remote role (EST-based) focuses on designing scalable architectures, leading global delivery teams, and advising executives on transformative projects. You'll own solutions from strategy to execution, driving operational efficiency for mid-sized and enterprise clients ready to scale with innovative technologies.

Responsibilities

• Architect & Deliver: Lead the design and implementation of Salesforce solutions across Sales, Service, Experience, and Data Cloud, translating business needs into secure, scalable architectures while adhering to best practices, limits, and integrations. Provide hands-on technical support to accelerate delivery.
• Advise Clients: Act as the key technical and strategic advisor, facilitating workshops, discovery sessions, and demos; clearly communicate complex trade-offs to technical and executive audiences.
• Lead Teams & Projects: Ensure on-time, on-budget delivery aligned with client goals; resolve escalations efficiently.
• Support Growth: Partner with sales on scoping, proposals, and Statements of Work (SOWs); contribute architectural insights to pre-sales activities.
• Contribute to Expertise: Create content like case studies, blogs, and webinars to enhance market presence; stay current on Salesforce and AI trends to position the team as industry leaders.

Requirements

• Experience: 5+ years in Salesforce consulting with architectural leadership in Sales, Service, and Experience Cloud; proven success leading global teams on enterprise-scale projects.
• Technical Expertise: Deep knowledge of AgentForce, Data Cloud, Service Cloud Voice, AI-driven solutions, data modeling, security, and integrations.
• Skills: Strong communication to translate technical concepts into business value; ability to simplify ideas for clients and content creation.
• Certifications (Required): Salesforce Administrator, Platform App Builder, Sales Cloud Consultant, Service Cloud Consultant.
• Certifications (Preferred): Data Cloud Consultant, Experience Cloud Consultant, Revenue Cloud Consultant, Marketing Cloud Consultant, Application/System Architect, Agentforce Specialist.
• Bonus: Track record of knowledge sharing via articles, presentations, webinars, or community involvement.

Benefits

Influence how enterprises optimise operations with Salesforce and AI, supported by a results-driven team!

About Mason Frank

Mason Frank International is the global leader in Salesforce recruitment, connecting top Salesforce professionals with leading organisations worldwide. Our deep market expertise and extensive network help candidates find career-defining roles while enabling companies to build exceptional Salesforce teams.

Senior Implementation Manager

Overview

We are seeking a Salesforce Solutions Architect to serve as Senior Implementation Manager, leading the Implementation Specialists team in a player/coach capacity. This role combines hands-on Salesforce architecture and team management responsibilities.

The Senior Implementation Manager will work directly with senior leadership to ensure high-quality customisation, integration, and administration of the organisation's CRM Platform. The ideal candidate excels at cross-team collaboration, including with Client Success Managers, Support Desk teammates, and 3rd-party vendors, while delivering scalable and strategic Salesforce solutions.

Key Responsibilities

Leadership & Management

• Supervise and mentor the Junior Implementation Specialist, ensuring successful project execution.
• Manage team resources across weekly sprints for optimal allocation and utilization.
• Lead system conversion projects and new integration implementations with accurate, timely delivery.
• Coordinate with 3rd-party developers, balancing workload across internal and external resources, while managing project timelines and budgets.

Technical Expertise

• Oversee daily customization of multiple Salesforce instances with a Practifi overlay.
• Design and manage complex workflows using Salesforce declarative tools.
• Develop and deploy custom reports and dashboards tailored to CSM requirements.
• Configure integrations between Salesforce and external platforms.
• Perform data exports, transformations, and imports between systems.
• Ensure all deliverables align with project scope and quality standards.
• Manage QA processes for all team deliverables.
• Write work item descriptions and document instance changes.
• Stay current on Salesforce releases, recommending new features for adoption.

Collaboration & Communication

• Partner effectively with Client Success Managers and Support Desk teammates.
• Work closely with 3rd-party technology vendors to ensure seamless integration.
• Track and report project resource usage and provide regular stakeholder updates.

Strategic Planning

• Navigate a fast-paced environment with shifting priorities and complex challenges.
• Translate business requirements into actionable Salesforce implementation work.
• Recommend system improvements and feature adoption to enhance organisational outcomes.

Requirements

• 5+ years of Salesforce Administrator experience.
• 3+ years of Salesforce Solutions Architect experience.
• 1+ year people management experience.
• Proven ability to translate business requirements into Salesforce technical implementations.
• Hands-on experience with Practifi or other financial services ISV Salesforce platforms.
• Proficiency in Microsoft Office (especially Excel).
• Strong knowledge of Salesforce custom objects, flows, triggers, and Lightning components/pages.
• Familiarity with SOQL/SQL.
• Experience in Wealth Management or Financial Services.
• Diligent, detail-oriented, and strategic thinker.

Opportunity

This role is ideal for a candidate ready to step into a leadership position, manage a growing team, and leverage their expertise in Salesforce to drive successful implementation projects across a dynamic environment.

Tenth Revolution, powered by Mason Frank, is a global leader in Salesforce.com recruitment, specialising solely in connecting Salesforce professionals with opportunities.