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🚀 Lead Salesforce DevOps Developer - Contact Center Platform
Salary: up to £100,000 per annum
Location: Hybrid (UK-Based)
Clearance: SC Cleared or SC Eligible (5 years UK residency)

🔍 What You'll Be Doing:

• Leading the development lifecycle in a scrum team across solution design, build, deployment, and support.
• Ensuring best practices are followed using tools like Copado, GitHub, Codescan.io, Salesforce DX, Visual Studio Code, and more.
• Managing and monitoring code quality, performing code reviews, and validating test coverage.
• Maintaining a Kanban board and contributing to Agile ceremonies, including estimation sessions and retrospectives.
• Leading deployment readiness, including rehearsals, implementation planning, and governance alignment.
• Designing and running Proof of Concepts (POCs).
• Tracking contact center performance metrics and ensuring platform uptime.
• Supporting and mentoring junior developers and collaborating closely with testers and cross-functional team members.

🧩 What You Bring:

• Salesforce expertise - Service Cloud, Service Cloud Voice, Experience Cloud, Salesforce Classic & Lightning Web Components (LWC/Aura).
• DevOps savvy - Proven experience with deployment pipelines, automation, and tooling.
• Architecture know-how - Solid understanding of Salesforce architecture and scalable design principles.
• Amazon Connect experience - Contact Center as a Service (CCaaS) integration knowledge.
• Strong documentation and communication skills - able to present clearly to both technical and non-technical stakeholders.
• A team-oriented mindset - collaborative, supportive, and passionate about sharing knowledge.

Role Title: nCino Platform Director
Hybrid , Fulltime.

Overview

A well-established organization is undergoing a significant transformation of its core nCino platform to optimize operational efficiency and enhance digital capabilities within its key business lines. The company is actively working to refine its nCino implementation and seeks a strategic leader with deep expertise in the platform to drive this evolution. There is strong executive support for building a robust and effective nCino operating model.

Previous external engagements did not fully achieve the desired results, leading to a direct and focused approach to maximizing the value of the nCino platform. The current team includes business process resources and nCino administration, but there is a critical need for in-depth nCino subject matter expertise and team expansion to fully support and advance the platform.

Technical Scope & Role Requirements

The current nCino platform is primarily focused on supporting critical business functions, with opportunities for further optimization and expansion into other relevant areas. A key strategic objective includes the implementation of enhanced analytical capabilities within the nCino environment. The technology landscape includes Salesforce, with nCino as a tightly integrated and critical application, both under the leadership of this role.

Director Role Overview

We are seeking an experienced technical product manager or platform leader with a strong focus on the nCino platform to define the strategic vision and drive the execution of our nCino roadmap. This role will involve managing a team and will be responsible for:

• Re-assessing and optimizing nCino product structures, workflows, and data models.
• Collaborating closely with business stakeholders to define nCino requirements, manage project timelines, and ensure successful delivery within the platform.
• Providing comprehensive oversight of the integrated Salesforce and nCino environment to ensure effective governance, data integrity, and return on investment in the nCino platform.

This is a high-impact opportunity with significant executive exposure, offering the chance to take ownership of and substantially influence the organization's core nCino infrastructure and its impact on key business operations. This position requires a full-time presence in the local metropolitan area.

SC Test - 17/03/2025

I have partnered with a UK-based Salesforce Consultancy who are looking to continue their rapid recent growth, and bolster their already established and high-functioning team, to support their ongoing project pipeline.



With experience delivering projects across several different sectors, including Manufacturing, Real Estate, Retail, and Travel, to name a few.



The role has the benefit of great flexibility, allowing you to work primarily remotely, however, you will be required to travel into client sites when required.



Responsibilities

• Participate in sessions with Salesforce customers and other team members to understand business requirements and business processes analysis
• Documenting detailed business, functional & technical requirements
• Managing vendors, liaising with the technical team, reporting to senior managers and working with end users to ensure a smooth transition
• Configuring Salesforce and related third party applications

About You

• Prior experience working within a consulting environment, ideally having worked with clients across multiple industries on multiple projects
• Multiple Salesforce certifications
• Strong organisational skills and the ability to juggle multiple priorities to meet goals and deadlines
• Strong multi-cloud Salesforce exposure, ideally including project experience working with FSL

Account Executive - Salesforce Consulting Partner

Location: Hybrid - Dublin
Job Type: Full-time
Salary: €65,000 + Bonus + Benefits

About The Client:
They are a dynamic and rapidly growing Salesforce Consulting Partner, dedicated to helping businesses optimise their Salesforce platforms to drive efficiency, growth, and innovation. They specialise in delivering customized solutions, tailored to meet the unique needs of our clients across a wide range of industries. As they continue to expand, we are looking for a driven, results-oriented Account Executive to join their team and help them grow their client base and business presence.

Position Overview:
As an Account Executive, you will play a key role in driving new business opportunities and managing client relationships. You will be responsible for identifying and securing sales leads, developing new business opportunities, and nurturing existing accounts to ensure long-term success. If you have a passion for technology, Salesforce, and sales, this is an exciting opportunity to join a high-performing team and take your career to the next level.

Key Responsibilities:

• 
  
  Prospecting and Lead Generation: Identify and pursue new business opportunities by prospecting leads, networking, and leveraging industry connections.
• 
  
  Client Relationship Management: Develop and maintain strong, long-lasting relationships with key stakeholders at client organisations.
• 
  
  Sales Presentations and Demos: Conduct sales presentations, product demonstrations, and workshops to showcase our Salesforce solutions and services.
• 
  
  Consultative Selling: Work closely with clients to understand their business challenges and recommend Salesforce solutions that align with their strategic goals.
• 
  
  Proposal and Contract Management: Prepare and deliver proposals, negotiate contracts, and close deals to achieve sales targets.
• 
  
  Collaboration with Delivery Teams: Collaborate with their consulting and technical teams to ensure successful implementation of solutions and maintain client satisfaction.
• 
  
  Market Research: Stay informed about Salesforce products, industry trends, and competitive landscape to proactively address client needs.

Qualifications:

• 
  
  Proven track record of success in sales, ideally within the Salesforce ecosystem or a related technology field.
• 
  
  Experience in consultative selling, with the ability to develop tailored solutions based on client needs.
• 
  
  Strong understanding of Salesforce products and services, with the ability to effectively communicate their value.
• 
  
  Excellent communication, presentation, and negotiation skills.
• 
  
  Ability to work independently and as part of a team in a fast-paced, results-driven environment.
• 
  
  Experience with CRM tools (preferably Salesforce) and sales reporting.
• 
  
  Bachelor's degree in Business, Marketing, or related field (or equivalent experience).

What They Offer:

• 
  
  Competitive salary and commission structure.
• 
  
  Opportunities for professional growth and development within a fast-paced, innovative environment.
• 
  
  Benefits package including health insurance, pension, and paid time off.
• 
  
  A collaborative and supportive team culture where you can make a real impact.

Mason Frank have partnered with an established Digital Consulting business who are in the process of building a best in class Salesforce practice in the UK ecosystem.

This role would suit an experienced Salesforce Functional Consultant who would like to join this Partner at a critical point in their growth and take a lead role in their consulting practice.


Role & Responsibilities

• Collaborate with clients to understand their business needs and translate them into Salesforce solutions.
• Design and implement Salesforce configurations, customizations, and integrations.
• Provide expert guidance on Salesforce best practices and industry standards.
• Conduct training sessions and workshops to empower clients with Salesforce knowledge.
• Troubleshoot and resolve issues to ensure seamless Salesforce operations

Skills & Qualifications

• Proven experience as a Salesforce Functional Consultant.
• Strong understanding of Salesforce platform capabilities and limitations.
• Excellent problem-solving skills and ability to think critically.
• Effective communication skills and ability to work collaboratively with clients and team members.
• Salesforce certifications (e.g., Salesforce Administrator, Salesforce Consultant: i.e Sales, Service & Experience) are a plus.

Benefits

• Be part of a prestigious summit partner team
• Working on cutting edge salesforce implemenations with leading organizations
• Base salary rage £65,000 to £75,000 + bonus potential & benefits package incl private healthcare
• Access to central London office

**Applicants must have full right to work in the UK and not require any sponsorship**

Mason Frank are proud to partner with a leading Salesforce Platinum Partner who are actively hiring for a Salesforce functional consultant with proven experience working with Salesforce Revenue Cloud.

Key Responsibilities:

• Collaborate with clients to understand their business requirements and translate them into effective Salesforce solutions.
• Design and implement Salesforce Revenue Cloud solutions, including CPQ (Configure, Price, Quote) and Billing.
• Provide expert guidance on best practices and industry standards for Salesforce Revenue Cloud.
• Conduct workshops and training sessions for clients to ensure successful adoption and utilization of Salesforce solutions.
• Work closely with cross-functional teams, including developers, project managers, and other consultants, to deliver high-quality projects on time and within budget.
• Stay up-to-date with the latest Salesforce features, releases, and industry trends to continuously enhance your knowledge and skills.

Qualifications:

• Proven experience as a Salesforce Consultant with a focus on Revenue Cloud.
• In-depth knowledge of Salesforce CPQ and Billing.
• Salesforce certifications, such as Salesforce Certified CPQ Specialist, are highly desirable.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• A passion for helping clients achieve their business objectives through innovative Salesforce solutions.

Compensation & Benefits

• Base salary circa £55k to £65k + bonus & benefits
• Opportunities for professional growth and development.
• A collaborative and supportive work environment.
• The chance to work with a diverse range of clients and industries.
• The opportunity to be part of a leading Salesforce Platinum Partner.

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