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Salesforce Administrator

Edinburgh | Hybrid (minimum 2 days per week in the office) | Up to £55,000

Make your mark by joining our client as a Salesforce Administrator within their Revenue Operations team. Our client is a well-established, global organisation operating within a regulated environment, where Salesforce plays a central role in supporting commercial decision-making and sales effectiveness.

The role sits within the Revenue Operations function, reporting into Sales / Revenue Operations leadership, and works closely with Sales, Finance and Marketing stakeholders across the business.

Key Responsibilities

• Own the day-to-day administration of Salesforce, ensuring data quality, usability and strong adoption across Sales teams.
• Build and maintain reports and dashboards that provide clear visibility of pipeline, performance and forecasting.
• Support sales process optimisation by improving workflows, fields, automation and overall CRM efficiency.
• Act as a trusted partner to Sales stakeholders, translating operational needs into practical Salesforce solutions.
• Contribute to wider sales operations initiatives, including forecasting support, territory changes and system improvements.
• Support onboarding and offboarding processes within Salesforce, ensuring smooth transitions for starters, movers and leavers.

The ideal candidate will possess:

• Hands-on Salesforce administration experience, with strong reporting and dashboard capability.
• A solid understanding of sales operations, CRM best practice and data-driven decision making.
• Excellent communication skills, with the ability to work confidently with non-technical stakeholders.
• Strong attention to detail, with a proactive and problem-solving mindset.
• Experience working in a fast-paced, commercial or scaling environment.

This is a hybrid role, with a minimum of two days per week in the Edinburgh office, offering flexibility alongside the opportunity to be part of a collaborative, forward-thinking team.

**Be part of a forward-thinking environment as a Marketo Contractor.**

We are excited to offer a contract opportunity for a Marketo Contractor to join our innovative team. This role is ideal for a detail-oriented individual who is passionate about marketing automation and eager to contribute to impactful campaigns. The successful candidate will work collaboratively with cross-functional teams to optimize marketing efforts and drive engagement through effective use of the Marketo platform.

**Key Responsibilities and Skills:**
- Proficient in using Marketo for campaign management, lead nurturing, and reporting.
- Strong understanding of marketing automation best practices and email marketing strategies.
- Ability to create, execute, and analyze marketing campaigns to enhance performance.
- Experience integrating Marketo with other platforms and tools.
- Excellent communication skills to collaborate effectively with various stakeholders.

If you possess a strong background in Marketo and are looking to make a significant contribution as part of a dynamic team, we encourage you to apply for this exciting contract opportunity.

LEGAL DISCLAIMER: This is not necessarily a job advertisement or posting; but may be an example of the many roles of this type that we regularly recruit for. Actual number of job vacancies and roles are subject to change

Job Title: Salesforce Consultant (Contract)
Sector: Charity / Non-Profit

Overview:
We're seeking an experienced Salesforce Consultant to support a charity using Salesforce Nonprofit Success Pack (NPSP). Start date ASAP

Key Requirements:

• 
  
  Proven hands-on experience with Salesforce NPSP (essential)
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  Strong Salesforce configuration and best-practice knowledge
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  Experience working with charities or non-profit

CRM Platform Manager - Permanent Role

Hybrid - London/Birmingham & Remote

We're looking for a CRM Manager to lead our clients' email marketing efforts. You'll execute and improve campaigns, use your HubSpot expertise, and collaborate across teams to deliver measurable impact on engagement and growth. You will bring deep knowledge of email marketing and nurture best practices, staying ahead of evolving tactics that drives clicks. As a HubSpot expert, you will also support broader marketing operations while ensuring every campaign is technically sound and performance focused.

What You Bring

• Skilled in HubSpot administration, APIs, integrations, and managing enterprise SaaS applications
• Experienced in data governance, workflow automation, and cross-functional systems (CRM, finance, HR, etc.)
• Proven team management, vendor coordination, and strong relationship-building across internal and external stakeholders
• Adept at configuring, maintaining, and optimising applications; strong problem-solving and issue resolution
• Clear communicator with a strategic mindset, able to manage multiple priorities in evolving environments

If this role isn't quite the right fit, but you're a Marketing Automation professional seeking your next contract opportunity, I'd still be keen to connect. Feel free to reach out to me at j.young@masonfrank.com.

Make your mark in a purpose-driven team by joining our client's Salesforce.com team as a Managed Service Consultant. Our client is an excellent consulting partner based in London, specialising in the Non-profit sector. This permanent position is fully remote.



Key Responsibilities

• Deliver high quality Salesforce solutions using an agile, sprint-based approach, owning solution design, configuration, and deployment end to end.
• Lead customer engagement through workshops, sprint ceremonies, and solution playback sessions, acting as a trusted advisor throughout delivery.
• Scope and document customer requirements, producing clear solution designs, estimates, and user stories aligned to business goals, budget, and scalability.
• Collaborate with internal teams to ensure successful delivery, quality assurance, accurate time management, and effective handover to support.
• Support customer retention and growth by demonstrating value, contributing to renewals, and identifying opportunities for expanded engagement.

The ideal Candidate will possess:

• Strong Salesforce consulting experience, with the ability to translate business requirements into scalable, well-designed solutions.
• Proven experience delivering projects in an agile environment, confidently leading workshops, ceremonies, and customer discussions.
• Excellent communication and relationship management skills, with the ability to build trust and act as a valued advisor to customers.
• Strong time management and problem-solving skills, with attention to detail and a commitment to high quality delivery.
• Experience in the Non-profit sector is desirable, but not essential.

Competitive salary between £60,000 - £70,000. If you are ready to work closely with senior stakeholders, in a role that combines hands on Salesforce expertise with key customer engagement and strategic input, we encourage you to apply for this exciting opportunity.

Salesforce Platform Manager

Location: London (4 days per week in office)
Salary: £85,000-£100,000 + 20% Bonus + Benefits
Type: Permanent

Overview

Seeking a highly skilled Salesforce Platform Manager to lead the ongoing development, optimisation and governance of our Salesforce ecosystem. This is a hands-on, technically focused role responsible for driving the product strategy, roadmap and delivery across Sales Cloud, CPQ, Pardot and multiple integrated technologies. You will manage a dedicated team of five Salesforce professionals and work closely with senior stakeholders to ensure our Salesforce platform continues to scale with the needs of the business.

Key Responsibilities

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  Own and evolve the Salesforce product roadmap, ensuring alignment with business priorities and long-term strategic objectives.
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  Lead, mentor and develop a team of five Salesforce specialists (Admins, Developers, Analysts).
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  Gather, refine and prioritise requirements from cross-functional senior stakeholders.
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  Translate business needs into scalable technical solutions using Salesforce best practices.
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  Oversee the design and implementation of Salesforce automations, workflows, flows, validation rules and integrations.
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  Drive continuous improvement across Sales Cloud, CPQ, Pardot, and connected platforms.
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  Ensure platform governance, data quality, user adoption and release management processes are maintained.
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  Act as the primary liaison between business stakeholders, technical teams and external partners.
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  Guide solution architecture discussions and validate technical designs.
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  Provide expert-level knowledge to support complex troubleshooting and platform optimisation.

Skills & Experience Required

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  Strong experience as a Product Owner, Technical Lead or similar Salesforce-focused role.
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  Deep understanding of Salesforce core features, declarative automation (Flows, Process Automation), data model and integration patterns.
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  Proven experience across Sales Cloud, CPQ, and Pardot (Account Engagement).
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  Demonstrable experience managing and developing high-performing technical teams.
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  Ability to communicate effectively with senior stakeholders and translate technical detail into business value.
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  Experience working in agile environments with structured sprint planning and backlog management.
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  Salesforce certifications (e.g., Admin, Advanced Admin, Sales Cloud, CPQ, or Platform App Builder) are highly advantageous.

What is on Offer

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  Competitive salary of £85,000-£100,000
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  Annual bonus and a comprehensive benefits package
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  High-impact role with ownership of a mission-critical Salesforce platform
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  Collaborative environment with strong support from senior leadership
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  London-based office with 4 days per week onsite
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  Opportunities for ongoing professional development and Salesforce certifications