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Business Analyst

Connecting Business Vision with Technology Solutions

Our client is a tech consulting firm that helps businesses in manufacturing, distribution, and service industries align their strategy with technology by designing and implementing integrated, scalable digital systems that drive measurable growth.

At the organization you will be transforming business needs into clear system requirements, bridging the gap between organizational operations and technology solutions. This position plays a key role in aligning strategy, process, and system configuration to drive measurable outcomes for projects. This is an a hybrid role position.



The best way to apply is to send your resume directly to me at d.petrillo@masonfrank.com

Required Duties & Skills:

• 3-5 years of experience in business analysis within technology or consulting environments.
• Strong understanding of process design and data modeling principles.
• Experience with ERP systems, like Accounting Seed and knowledge of Salesforce.
• Excellent documentation, communication, and facilitation skills.

If you meet the necessary qualifications and want the opportunity to further expand your career, then don't wait to apply! Please send your resume to d.petrillo@masonfrank.com

Overview
A growing team is looking for a proactive Salesforce professional who can take ownership of platform administration while also driving user enablement. This role blends hands-on system management with training, support, and continuous improvement. The person in this position will work independently, serve as a point of contact for user needs, and help influence enhancements to the Salesforce ecosystem. This is a 6-month contract role with the potential to transition to full-time.

Key Responsibilities
● Manage day-to-day Salesforce operations, including user setup, permission oversight, and handling incoming support requests.
● Lead onboarding sessions, recurring training, and walkthroughs of new features or projects in development.
● Create and deliver training materials, job aids, and other resources to support user adoption.
● Build and maintain workflows within digital adoption platforms (e.g., Pendo.io).
● Contribute to documentation efforts, knowledge-base articles, and cross-team coordination.
● Provide functional support and troubleshoot issues to keep users productive.
● Evaluate new Salesforce releases and propose process or system optimizations.
● Partner with technical teams to review in-progress work and provide user-focused feedback.

Required Experience & Skills
● Degree in Information Technology, Business, or a related area.
● Active Salesforce Administrator certification.
● Hands-on experience with Salesforce configuration, administration, and user support/training.
● Roughly 7+ years working with HTML, CSS, metadata structures, and tagging concepts.
● Solid understanding of Salesforce capabilities and platform best practices.
● Ability to operate independently, prioritize effectively, and take initiative.
● Strong communication, documentation, and facilitation skills.
● Experience with Sales Cloud, Service Cloud, or Experience Cloud is advantageous.
● Background in training, L&D, or onboarding is helpful.
● Familiarity with digital adoption or learning tools such as Pendo, WalkMe, or Whatfix.
● Working knowledge of permissions, flows, and basic Apex concepts is preferred.
● Experience mapping or documenting processes and instructional workflows.

We are partnered with a technology first organisation who is growing their portfolio. They are seeking a HubSpot Consultant to help them migrate a division of their organisation onto HubSpot as well as assist with an integration into Salesforce. This remote contract position, with an expected start date of early December, 2025.


Key Responsibilities and Requirements:

- Strong understanding of HubSpot's functionality and integration's with Salesforce.
- Strong Marketing Automation technology skills.
- Excellent communication skills to foster collaboration.
- Ability to analyse and solve complex problems effectively.
- Comfortable in a "Sprint" environment


This role is ideal for a professional who thrives in a collaborative environment and is eager to leverage their expertise to contribute to the team's success.

We're supporting a Salesforce consulting partner that is kicking off a new project and looking for a Senior Certinia (FinancialForce) Architect. This role will lead the end-to-end architecture and delivery of Certinia ERP/PSA solutions built natively on the Salesforce platform, with a focus on scalable design, clean integrations, and strong financial and services process alignment.

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  Engagement: 6-month contract (expected extension)
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  Location: 100% Remote

Key Responsibilities

Solution & Architecture Leadership

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  Lead solution architecture across Certinia ERP/PSA (Financials, Projects, Billing, Revenue, Resource Management, Time & Expense).
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  Translate complex finance and professional services processes into scalable Salesforce-native designs.
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  Define target architecture, data models, integrations, and best-practice implementation standards.

Implementation & Configuration

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  Own configuration strategy for financials and PSA, including chart of accounts, project structures, billing rules, revenue schedules, approvals, and workflows.
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  Guide functional and technical teams through requirement interpretation, solution options, and design decisions.
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  Support backlog refinement, sprint planning, and delivery governance.

Integrations & Data

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  Architect integrations between Certinia, Salesforce core clouds, and external systems (HRIS, ERP, data warehouses, etc.).
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  Define data migration strategy for financial and PSA data, including mapping, cleansing, and validation.
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  Establish data governance and reporting frameworks across the engagement.

Stakeholder Management & Advisory

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  Facilitate workshops, design sessions, and solution walkthroughs with finance, operations, and IT stakeholders.
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  Provide clear solution recommendations and guide process alignment during implementation.
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  Collaborate closely with PMs and delivery leads to manage scope, risks, and timelines.

Quality & Best Practices

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  Establish and enforce Certinia/Salesforce best practices across configuration, customization, testing, and deployment.
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  Review solution components to ensure architectural consistency.
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  Mentor consultants and client-side resources throughout the project lifecycle.

Required Experience

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  8+ years ERP/PSA implementation experience, with 3-5+ years of hands-on Certinia (FinancialForce).
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  Experience as a Solution Architect or Lead Consultant on multiple full-lifecycle implementations.
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  Deep understanding of:
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    General Ledger, AP/AR, Billing, Revenue Recognition
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    Project Management, Resource Planning, Time & Expense, Utilization
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  Strong Salesforce background (Sales/Service Cloud, declarative config, data model, security).
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  Experience designing integrations (APIs, middleware such as MuleSoft/Boomi).
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  Strong client-facing communication and workshop leadership skills.

Nice-to-Have

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  Additional Certinia modules (e.g., Customer Success Cloud).
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  Industry experience in SaaS, professional services, consulting, or technology.
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  Experience with adjacent Salesforce products (CPQ, Billing, RevRec, Analytics, Data Cloud).

Good Afternoon,

I hope you are doing well. We're supporting a long-term digital transformation initiative within the public sector and are seeking a Cúram Developer to join a hybrid NYC team focused on Cúram CGISS and Outcome Management. This is a long-term contract-to-hire opportunity (40 hours/week) with a strong potential of conversion after 9-12 months, offering strong visibility and direct ownership of core Cúram systems.

This role is ideal for a Cúram professional who combines deep technical expertise, hands-on CGISS development experience, and the ability to analyze, resolve, and enhance complex system workflows while collaborating with both technical and non-technical stakeholders.

What we're looking for:

• 8+ years of Software Development Lifecycle experience
• 5+ years working with Cúram CGISS and Outcome Management
• Cúram certification (version 8+) or willingness to certify within 6 months
• PMP certification required
• Strong business analysis, process mapping, and problem-solving skills
• Experience designing, developing, and implementing solutions to complex defects/issues
• Ability to translate technical concepts to both IT and business audiences

Preferred experience:

• Hands-on system enhancements and Cúram case management
• Use Cases, process flows, and gap analysis
• Building strong customer relationships and independently driving solutions

Work Details:

• Hybrid NYC: 3 days in-office / 2 days in-office alternating weeks

If this aligns with your background-or if you know someone who might be a strong fit-please reply with an updated resume or referral today! Very much appreciate your time.

Best regards,

Senior Salesforce Developer (Onsite - Northern Virginia)

We're seeking an experienced Senior Salesforce Developer to join a team delivering large-scale, high-impact Salesforce solutions across an enterprise environment. This is a primarily onsite role based in Northern Virginia, with regular in-person collaboration required. Candidates must be able to work onsite consistently and reliably.

In this role, you'll build secure, scalable applications using Apex, Lightning Web Components, Flows, and API integrations. You'll partner closely with architects, analysts, and technical teams in an Agile environment to transform complex requirements into innovative Salesforce solutions. This position is ideal for someone who enjoys hands-on development, problem-solving, and influencing technical best practices across a team.

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What You'll Do

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  Design, configure, and develop Salesforce solutions using both declarative tools and custom code (Apex, LWC, Visualforce).
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  Implement automation, workflow logic, and Experience Cloud features to support process-driven business needs.
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  Collaborate with analysts and stakeholders to translate requirements into well-documented technical specifications.
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  Build and maintain integrations using REST/SOAP APIs or middleware tools and ensure secure, reliable data exchange.
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  Support data migrations, including mapping, transformation, cleansing, and validation.
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  Produce clean, maintainable, well-documented code following Salesforce best practices and internal standards.
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  Create and maintain technical documentation for designs, integrations, and solution architecture.
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  Troubleshoot issues and optimize system performance for scalability and long-term support.
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  Conduct code reviews and act as a technical quality gate for the development team.
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  Provide guidance to teammates and support user adoption of new features.

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What You Bring

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  Bachelor's degree in Computer Science, IT, Engineering, or equivalent experience.
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  6+ years of hands-on Salesforce development experience across Apex, LWC, Visualforce, and automation tools.
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  Experience using Salesforce development tools (VS Code, Salesforce CLI, debugging tools).
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  Ability to work onsite in Northern Virginia on a regular, predictable schedule (required).
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  Must be legally authorized to work in the United States, with all work performed within the U.S.
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  Experience collaborating within Agile/Scrum teams.

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Preferred Experience

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  Strong Experience with advanced configuration (Flows, Experience Cloud, access/security, objects, validation rules, etc.).
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  Experience with API-driven integrations, middleware, or ETL frameworks.
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  Familiarity with DevOps processes including packaging, deployments, version control, and code scanning.
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  Experience producing documentation, training material, or technical walkthroughs.
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  Exposure to large-scale enterprise environments or regulated sectors.

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Why This Role Stands Out

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  High-impact, enterprise-level development work.
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  Regular onsite collaboration that increases visibility and influence across teams.
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  Opportunity to act as a senior contributor and code-quality leader.
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  Stable long-term environment with modern Salesforce engineering practices.

Job Title: Database Engineering Manager (Salesforce Data Focus)
Location: Irvine, CA (Hybrid)

Company Overview

An enterprise organization is building out its data and analytics platform with Salesforce at the center of its business operations. The company is investing heavily in data architecture, reporting, and system integrations to better support sales, operations, and leadership decision-making.

Role Overview

We are hiring a Database Engineering Manager to lead the analytics engineering function with a strong focus on Salesforce data architecture, reporting, and integrations. This role owns the strategy, design, and delivery of the data platform that supports Salesforce and multiple downstream systems.

You will manage a small analytics team, partner closely with software and Salesforce engineering teams, and make architectural decisions that determine how Salesforce data is modeled, integrated, governed, and consumed across the organization.

This role requires hands-on technical leadership, strong Salesforce data expertise, and the ability to operate autonomously. Priorities are speed, security, and stability-in that order when tradeoffs arise.

Key Responsibilities

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  Lead and develop a team of data analysts focused on Salesforce reporting, dashboards, and data modeling
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  Own Salesforce data architecture, including schema design, object modeling, and downstream warehouse structures
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  Design and maintain scalable data models that support Salesforce Sales Cloud reporting and analytics
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  Partner with Salesforce developers and software engineers on data integrations, ETL/ELT pipelines, and source system changes
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  Integrate Salesforce with internal proprietary systems and third-party applications via APIs and data pipelines
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  Optimize Salesforce-driven data pipelines for performance, reliability, and cost efficiency
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  Establish and enforce standards for Salesforce data quality, access controls, documentation, and governance
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  Support executive, sales, and operations reporting built on Salesforce data
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  Translate business requirements from sales and operations stakeholders into scalable Salesforce data solutions
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  Ensure proper handling of sensitive data and compliance requirements related to Salesforce and customer data

Required Qualifications

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  Bachelor's degree in Computer Science, Engineering, or equivalent experience
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  5+ years of experience in data engineering, analytics engineering, or a related technical role
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  2+ years of experience managing or technically leading a team
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  Strong experience working with Salesforce data at scale, including:
  • 
    
    Sales Cloud data models
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    Custom objects and relationships
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    SOQL and Salesforce reporting structures
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  Hands-on experience integrating Salesforce data into a cloud data warehouse (Snowflake or Azure Data Warehouse preferred)
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  Advanced SQL skills and strong understanding of data modeling concepts
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  Experience with BI tools consuming Salesforce data (Power BI, Tableau, or Looker)
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  Familiarity with ETL/ELT and integration tools (Airflow, Azure Data Factory, Airbyte, or similar)
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  Experience with Salesforce data governance, PII handling, and access control strategies
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  Ability to clearly communicate technical Salesforce concepts to non-technical stakeholders

We are seeking a skilled Salesforce Administrator to optimize system integrations, improve data flow, reduce manual processes, and enhance the functionality of critical systems across the organization. This role is integral to streamlining operations, optimizing performance, and ensuring systems meet evolving business needs.

This position involves administration, maintenance, and optimization of multiple platforms, including Salesforce, ServiceNow, and time-tracking/project management systems. Experience supporting complex Salesforce orgs, integrating multiple systems, and managing data mapping and migrations is highly desirable. Background in staffing, recruiting, or professional services is preferred, with an understanding of CRM data supporting client, candidate, and placement workflows.

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Key Responsibilities:

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  Administer and maintain Salesforce, including custom objects, fields, workflows, validation rules, and page layouts.
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  Lead integrations between Salesforce and third-party applications (e.g., ATS, HRIS, accounting, or marketing systems).
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  Manage data imports, exports, and migrations, ensuring accuracy, consistency, and compliance.
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  Collaborate with cross-functional teams to align systems with business objectives and optimize workflows.
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  Utilize sandbox environments to design, test, and deploy scalable Salesforce solutions.
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  Manage user access, Single Sign-On (SSO), and data privacy settings across systems.
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  Analyze systems and recommend improvements to enhance functionality, scalability, and efficiency.
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  Oversee integrations, including discovery, recommendations, implementation, and user adoption.
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  Provide technical support to internal and external system users.
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  Monitor and maintain system performance, upgrades, backups, and Salesforce release updates.
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  Document configuration changes, operational procedures, and maintain training materials.
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  Advise and lead training sessions to improve user adoption and proficiency.
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  Configure and maintain roles, profiles, permissions, and groups across platforms.
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  Collaborate with security leadership to develop and enforce data retention, security, and privacy policies.

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Technical Environment & Preferred Systems:

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  Primary Systems: Salesforce (Lightning/LEX, Mobile, Platform Applications), HubSpot
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  Preferred Experience: ATS platforms, Ticketing Systems (ServiceNow or equivalent), time-tracking/project management tools, data backup/recovery tools, analytics/reporting platforms, and Microsoft/Azure ecosystem.

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Qualifications & Skills:

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  Bachelor's degree in a related field or equivalent experience.
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  3+ years in systems administration or a similar technical role.
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  Proven experience administering complex technical systems.
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  Expertise in Salesforce required; ServiceNow, project/time management platforms, or similar preferred.
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  Strong knowledge of Salesforce automation tools, formulas, flows, and integrations.
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  Experience with API-based integrations and data migration tools.
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  Familiarity with large-scale data environments and high-volume operations, preferably in staffing, recruiting, or professional services.
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  Strong analytical, troubleshooting, and problem-solving skills.
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  Experience implementing system security and privacy best practices.
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  Excellent communication skills, with the ability to train and support end-users effectively.

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Contract Details:

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  Remote role
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  Start date: TBD (Immediate availability preferred)
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  Focus on Salesforce administration, system optimization, and user support
• 
  
  Opportunity to contribute to impactful projects in a supportive, innovative environment

Job Description

We are seeking an experienced Salesforce Solution Architect who can serve as the bridge between business stakeholders and offshore development teams. This role requires exceptional documentation skills, the ability to create clear and comprehensive technical artifacts, and a strong capability to translate complex business requirements into actionable technical solutions. You will play a key role in guiding global development efforts while ensuring alignment with architectural standards and best practices.

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Key Responsibilities

Solution Design & Architecture

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  Develop, document, and communicate end-to-end Salesforce solution architectures aligned with business goals and technical requirements.
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  Produce detailed architectural assets, including flow diagrams, technical specifications, integration maps, and use cases.
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  Establish and maintain architectural guidelines, ensuring consistency across solutions.

Requirements Analysis & Communication

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  Work closely with business teams, project managers, and end-users to gather and clarify requirements.
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  Translate business needs into clear technical documentation for offshore development teams.
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  Serve as a liaison ensuring all parties understand solution objectives and constraints.

Technical Leadership

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  Provide guidance and direction to development teams throughout the implementation lifecycle.
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  Support developers with troubleshooting, solution validation, and adherence to Salesforce best practices.
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  Lead proof-of-concept efforts to validate design assumptions and new solution approaches.

Performance, Security & Risk Management

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  Ensure all solutions meet performance, scalability, and security standards.
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  Identify potential risks, gaps, or architectural issues and implement strategies to mitigate them.
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  Drive continuous improvement across systems, processes, and architectural designs.

Salesforce Expertise

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  Strong understanding of Salesforce data architecture, data modeling, and data management practices.
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  Deep knowledge of core Salesforce architecture concepts including APIs, governor limits, test coverage, and integration patterns.
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  Hands-on experience with SOAP/REST APIs, Platform Events, Apex (Triggers, Queueables, Batch Classes), and Object/Field relationships.
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  Familiarity with Salesforce security model, SOQL, and debugging tools.
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  Broad awareness of the Salesforce ecosystem to recommend platform-aligned solutions.

Integration & Middleware

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  Experience designing and supporting integrations using technologies such as MuleSoft, Kafka, and other middleware tools.
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  Ability to produce integration architecture documentation and mapping artifacts.

Process & Design Documentation

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  Map current-state and future-state business processes using process flow tools.
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  Create wireframes and conceptual system designs to guide development efforts.
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  Ensure all solution designs are accurately documented for ongoing reference.

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Qualifications

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  Proven experience as a Salesforce Solution Architect, ideally with CPQ/CloudSense exposure.
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  Strong communication and documentation abilities, especially for working with offshore teams.
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  Demonstrated success translating business requirements into scalable and secure Salesforce solutions.
• 
  
  Deep technical proficiency across the Salesforce platform and related integration technologies.

Be part of a forward-thinking environment that values innovation and collaboration. Our client is seeking a highly skilled Salesforce Sales Cloud/Business Architect for a contract role with a target start date of November 24, 2025. This position is fully remote, providing flexibility while you contribute to impactful projects within the Salesforce.com team.

As a Salesforce Sales Cloud/Business Architect, you will be instrumental in designing and implementing solutions that drive business success. The ideal candidate will possess the following skills:

- Extensive experience with Salesforce Sales Cloud.
- Strong understanding of business processes and architecture.
- Proven ability to translate business needs into technical solutions.
- Excellent communication skills to engage with stakeholders at all levels.
- A collaborative mindset, eager to work in a team-oriented environment.

This opportunity is ideal for a professional who is passionate about Salesforce and ready to make a meaningful impact. If you are a dedicated and qualified individual looking to thrive in a supportive, innovative setting, we encourage you to apply for this role.