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🚀 Lead Salesforce DevOps Developer - Contact Center Platform
Salary: up to £100,000 per annum
Location: Hybrid (UK-Based)
Clearance: SC Cleared or SC Eligible (5 years UK residency)

🔍 What You'll Be Doing:

• Leading the development lifecycle in a scrum team across solution design, build, deployment, and support.
• Ensuring best practices are followed using tools like Copado, GitHub, Codescan.io, Salesforce DX, Visual Studio Code, and more.
• Managing and monitoring code quality, performing code reviews, and validating test coverage.
• Maintaining a Kanban board and contributing to Agile ceremonies, including estimation sessions and retrospectives.
• Leading deployment readiness, including rehearsals, implementation planning, and governance alignment.
• Designing and running Proof of Concepts (POCs).
• Tracking contact center performance metrics and ensuring platform uptime.
• Supporting and mentoring junior developers and collaborating closely with testers and cross-functional team members.

🧩 What You Bring:

• Salesforce expertise - Service Cloud, Service Cloud Voice, Experience Cloud, Salesforce Classic & Lightning Web Components (LWC/Aura).
• DevOps savvy - Proven experience with deployment pipelines, automation, and tooling.
• Architecture know-how - Solid understanding of Salesforce architecture and scalable design principles.
• Amazon Connect experience - Contact Center as a Service (CCaaS) integration knowledge.
• Strong documentation and communication skills - able to present clearly to both technical and non-technical stakeholders.
• A team-oriented mindset - collaborative, supportive, and passionate about sharing knowledge.

Senior Salesforce Developer role- Insurance business

Are you a seasoned Salesforce Developer looking to make a significant impact in the insurance industry? Mason Frank have partnered with a leading insurance firm dedicated to providing exceptional service and innovative solutions to their clients.

Location: London, hybrid

Responsibilities:

• Design, develop, and implement customized Salesforce solutions to meet business requirements.
• Collaborate with cross-functional teams to integrate Salesforce with other systems.
• Lead the development and maintenance of Salesforce applications, ensuring high performance and reliability.
• Provide technical guidance and mentorship to junior developers.
• Stay updated with the latest Salesforce technologies and best practices.

Requirements:

• Proven experience as a Salesforce Developer, with a strong understanding of Salesforce architecture and APIs.
• Proficiency in Apex, Visualforce, Lightning Components, and other Salesforce development tools.
• Experience with data migration, integration, and automation within Salesforce.
• Excellent problem-solving skills and the ability to work independently and as part of a team.
• Strong communication skills and the ability to translate business requirements into technical solutions.

Why Join Us?

• Base salary range £70,000 to £80,000 and comprehensive benefits package.
• Opportunity to work on challenging and impactful projects.
• Supportive and collaborative work environment.
• Continuous learning and professional development opportunities.