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    Salesforce Administrator - NPSP

    USA, California, Los Angeles

    • $50 to $70 USD
    • System Administrators Stelle
    • Fähigkeiten: Salesforce
    • Seniority: Mid-level

    Jobbeschreibung



    Job Title: Salesforce Admin/Developer
    Location: Remote
    Job Type: Contract

    Job Description:
    We're looking for a skilled Salesforce Admin/Developer with strong experience in the Nonprofit Success Pack (NPSP) to support and enhance our Salesforce environment. This role requires a hands-on professional who can manage system configuration, build scalable solutions using Flow and automation tools, and partner closely with stakeholders to implement improvements that drive organizational impact.

    The ideal candidate is proactive, detail-oriented, and experienced in translating nonprofit needs into effective Salesforce solutions.

    Key Responsibilities:


    • Configure and maintain Salesforce NPSP, including custom objects, fields, page layouts, record types, and permission sets


    • Design and implement Flows and automation to streamline business processes


    • Troubleshoot and resolve system issues and support end-user needs


    • Collaborate with cross-functional teams to gather requirements and deliver scalable solutions


    • Create and maintain technical documentation and system architecture artifacts


    • Support data migration, data integrity, and regular system clean-up


    • Stay up to date on platform updates and recommend enhancements aligned with nonprofit operations


    Requirements:


    • 5+ years of hands-on Salesforce administration and development experience


    • Extensive experience working with Salesforce NPSP in a nonprofit environment


    • Proven expertise in Salesforce Flow, Process Builder, and other automation tools


    • Strong understanding of Salesforce data model, security, and sharing architecture


    • Experience customizing Salesforce through declarative tools and light Apex/Lightning components


    • Excellent problem-solving skills and the ability to work independently in a remote setting


    • Salesforce Administrator Certification required; Platform App Builder or Nonprofit Cloud Consultant certification is a plus

    Customer Services Manager

    England, Greater Manchester

    • £150 to £300 GBP
    • Other Positions Stelle
    • Fähigkeiten: Customer-focused operations, call centre environment, complaints handling, claims processing, payments management, financial services industry, consumer duty compliance, fraud prevention, complaints resolution, salesforce
    • Seniority: Mid-level

    Jobbeschreibung





    Interim Customer Services Manager - (Crewe, On-site 4/5 Days a Week)

    Duration: 3 Months
    Location: Crewe, Cheshire
    Engagement Type: Contract

    We are seeking an experienced Customer Services Manager to support our financial services operation for a short-term engagement. The successful candidate will play a critical role in maintaining operational excellence across customer service, regulatory standards, and strategic oversight.

    Key Responsibilities:
    • Lead and support customer-focused operational teams in a high-paced environment
    • Oversee complaint resolution, claims processing, and payment handling
    • Manage scopes of work relating to consumer duty, fraud prevention, and complaints handling
    • Collaborate with senior management and executive teams to align operational activities with strategic goals
    • Analyse and enhance KPIs, reporting structures, and operational efficiency
    • Utilise Salesforce within a customer service or operational context
    • Leverage MI for performance and insight-driven decision making
    • Contribute to the implementation of new technologies and digital tools
    • Support transformation initiatives within the operational function


    Essential Experience:
    • Extensive background in customer service operations such as call centres, claims or complaints departments
    • Proven experience in a financial services environment
    • Strong understanding of regulatory frameworks including consumer duty and fraud prevention


    Desired Skills:
    • Experience in large-scale transformation programmes
    • Proven ability to implement new technologies to improve operations
    • Background in operational use of Salesforce
    • Analytical skills in MI utilisation and KPI optimisation
    • Strategic thinking with previous exposure to executive-level collaboration


    Of you would be interested in learning more about this opportunity, please apply with your CV and I will be in touch!

    Salesforce Consultant

    England, London, City of London

    • £500 to £550 GBP
    • Other Positions Stelle
    • Fähigkeiten: Salesforce
    • Seniority: Senior

    Jobbeschreibung



    Job Title: Salesforce Consultant
    Location: "Remote"
    Employment Type: Contract
    Salary: £500 per day
    Start Date: 26th of August

    Mason Frank International has partnered with a leading company in the real estate industry that is currently undertaking a significant Salesforce implementation project, focusing on Sales Cloud and Service Cloud.

    We are seeking an experienced Salesforce Consultant to play a critical role in the design, configuration, and successful delivery of this key phase of the project.

    Role Responsibilities:
    • Collaborate with internal stakeholders and technical teams to understand business needs and translate them into Salesforce solutions.
    • Design and implement scalable solutions using Sales Cloud and Service Cloud.
    • Configure Salesforce features such as workflows, process builder, flows, validation rules, and approval processes.
    • Participate in workshops, requirement gathering sessions, and provide expert advice on Salesforce capabilities.
    • Deliver documentation and end-user training as required.
    • Ensure best practices are followed across the platform.


    Job Requirements:
    • Proven experience as a Salesforce Consultant, with hands-on project delivery.
    • Strong knowledge of Sales Cloud and Service Cloud.
    • Experience in designing end-to-end Salesforce solutions tailored to business requirements.
    • Solid understanding of Salesforce configuration, customization, and integration tools (e.g., APIs, middleware, AppExchange solutions).
    • Ability to work independently and manage client expectations effectively.
    • Excellent communication and stakeholder management skills.
    • Real estate or property industry experience is advantageous but not required.

    Salesforce Marketing Cloud Technical Specialist - 6m

    England, London, City of London

    • Negotiable
    • Marketing Automation Stelle
    • Fähigkeiten: Salesforce.com, Salesforce Marketing Cloud
    • Seniority: Mid-level

    Jobbeschreibung



    Salesforce Marketing Cloud Consultant - 6m - Temp



    The Day To Day



    In this role, you will own and lead the architecture, deployment, and maintenance of Salesforce Marketing Cloud and Data Cloud projects, ensuring alignment with business goals. Another big part of this role would be to provide technical leadership for the integration of Marketing Cloud, Data Cloud, and integration to other systems (CRM, analytics, data management), ensuring seamless data flow across platforms. As well as this, you will spend time working with clients to help them with project road mapping as well as taking on other more functional responsibilities.



    The Key Skills
    • Proven experience in working on the delivery of Salesforce Marketing Cloud and/or Data Cloud projects
    • Strong technical knowledge of Marketing Cloud modules (e.g., Journey Builder, Email Studio, Automation Studio) and Data Cloud capabilities (e.g., data unification, identity resolution, segmentation), with direct experience in Data Cloud
    • Hands-on experience with integrations between Salesforce platforms (Marketing Cloud, Sales Cloud, Service Cloud, Data Cloud) and external systems (eCommerce, CRM, analytics).
    • Experience with automation tools, APIs, and scripting languages (e.g., AMPscript, SQL, JavaScript).




    If you would like to hear more about this role, feel free to get in touch by applying to this advert or reaching out via the context information below:



    Email - a.adesanya1@masonfrank.com

    Phone - +44 20 3148 4636

    Salesforce Release Manager

    USA, Kansas, Atlanta

    • $50 to $70 USD
    • Other Positions Stelle
    • Fähigkeiten: Salesforce Sales Cloud
    • Seniority: Mid-level

    Jobbeschreibung



    Salesforce Release Manager role

    We're seeking an experienced professional to manage and streamline the release process for Salesforce environments. This role will focus on coordinating deployments, improving release efficiency, and ensuring minimal disruption across projects. You'll work closely with technical and business teams to drive consistent and stable changes within a Salesforce ecosystem.

    Key Responsibilities:


    • Coordinate and manage release activities across multiple Salesforce environments.


    • Collaborate with internal stakeholders to ensure successful and timely deployments.


    • Maintain a release calendar and manage release-related documentation.


    • Oversee metadata and data migrations, as well as deployment of configuration and code changes.


    • Partner with QA to ensure proper testing and validation of updates.


    • Troubleshoot deployment issues and ensure timely resolution.


    • Manage change control processes and ensure all changes follow required protocols.


    • Serve as the central point of communication for release status and updates.


    • Conduct post-release evaluations to identify opportunities for improvement.


    • Promote best practices in release management, including automation and CI/CD workflows.


    Qualifications:


    • 4+ years of hands-on experience in Salesforce release management or similar roles.


    • Strong familiarity with Salesforce architecture and deployment tools (e.g., Change Sets, Salesforce DX, Gearset, Copado, ANT).


    • Experience working with version control and branching strategies (e.g., Git, Bitbucket).


    • Understanding of Salesforce development lifecycle, including sandboxes and environment management.


    • Detail-oriented, organized, and capable of handling multiple releases in parallel.


    • Strong communication skills and a collaborative approach.


    • Salesforce certifications are a plus.

    Salesforce Developer

    USA, New York

    • $50 to $70 USD
    • Developers Stelle
    • Fähigkeiten: Apex Trigger, LWC, Salesforce Visualforce
    • Seniority: Mid-level

    Jobbeschreibung







    Overview:
    We're looking for a Salesforce Developer to join a dynamic consulting team supporting enterprise-level Salesforce implementations. You'll play a key role in building scalable, maintainable solutions on the Salesforce platform. Ideal candidates are hands-on, collaborative, and eager to continue growing within the Salesforce ecosystem.

    What You'll Do:


    • Develop and deliver Salesforce features using Apex, Lightning Web Components, and platform configuration


    • Collaborate with architects, admins, and business stakeholders to understand technical and business requirements


    • Participate in design discussions and provide recommendations for scalable, efficient solutions


    • Perform unit testing, code reviews, and document technical work


    • Support API integrations between Salesforce and other internal applications


    • Stay up to date with Salesforce features and pursue relevant certifications


    • Follow Agile development practices and contribute to sprint planning and retrospectives


    What We're Looking For:


    • Bachelor's degree in Computer Science or Engineering with CS coursework


    • 2-4 years of hands-on Salesforce development experience


    • Proficient in Apex, SOQL, and standard Salesforce configurations (Sales Cloud, Service Cloud)


    • Experience in at least one other object-oriented language (Java, C#, etc.)


    • Strong understanding of the Salesforce platform lifecycle and deployment best practices


    • Familiarity with Agile methodologies such as Scrum


    • Salesforce certifications preferred (Admin, Platform Developer I)

    Salesforce Marketing Cloud Architect / Data Cloud Architect

    USA, New York

    • $70 to $90 USD
    • Architects Stelle
    • Fähigkeiten: Salesforce, Salesforce Marketing Cloud Implementation
    • Seniority: Senior

    Jobbeschreibung



    We are seeking an experienced Salesforce Marketing Cloud Architect / Data Cloud Architect to join our team on a contract basis. This role is fully remote and focused on designing and implementing scalable Salesforce Marketing Cloud and Data Cloud solutions to drive advanced customer engagement and personalization.

    The ideal candidate is a hands-on technical expert with deep knowledge of both platforms, comfortable working cross-functionally with data, marketing, and engineering teams to deliver high-impact, integrated solutions.

    Job Description

    Role: Salesforce Marketing Cloud Architect / Data Cloud Architect
    Type: Contract
    Location: Remote

    Responsibilities



    • Lead end-to-end architecture and design of solutions using Salesforce Marketing Cloud and Data Cloud


    • Build and optimize multi-channel journeys, automations, and audience strategies


    • Architect integrations between SFMC, Data Cloud, and external data sources and APIs


    • Support ingestion, harmonization, and activation of customer data in Data Cloud


    • Define data modeling strategies for identity resolution and segmentation


    • Collaborate with marketing operations, CRM, and data teams to execute campaigns


    • Provide guidance on platform best practices, scalability, and data governance


    • Create technical documentation, diagrams, and playbooks for implemented solutions

    Requirements



    • 5+ years of experience in Salesforce Marketing Cloud architecture and development


    • In-depth experience with Salesforce Data Cloud (Customer Data Platform), including data ingestion pipelines, identity resolution, and real-time audience creation


    • Strong understanding of SFMC tools: Journey Builder, Automation Studio, Contact Builder, Email/Mobile Studio


    • Skilled in AMPscript, SQL, and server-side JavaScript within the SFMC environment


    • Experience integrating Salesforce clouds and third-party data sources via REST/SOAP APIs


    • Ability to work independently and communicate clearly with both technical and business teams


    • Familiarity with data privacy regulations and marketing compliance practices