Job Title: Salesforce Marketing Cloud Lead Developer
Location: London (Hybrid - 2 days per week in office)
Salary: £65,000 - £80,000 + Benefits

About the Role

Seeking an experienced Salesforce Marketing Cloud Lead Developer to take ownership of our Marketing Cloud ecosystem. This is a hands-on technical leadership role where you will manage and enhance Marketing Cloud Engagement and Marketing Cloud Personalization, driving the design and delivery of scalable, data-driven marketing solutions.

You will play a key role in shaping platform strategy, building robust integrations, and enabling personalised customer journeys across multiple channels.

Key Responsibilities

• Own the end-to-end platform management of Salesforce Marketing Cloud Engagement and Marketing Cloud Personalization
• Design, develop, and maintain scalable marketing solutions aligned with business requirements
• Build and optimise complex SQL queries for segmentation, data extensions, and automation workflows
• Develop and maintain integrations using APIs and third-party platforms
• Create dynamic, personalised content using AMPScript, Server-Side JavaScript (SSJS), and HTML
• Lead the implementation of customer journeys, automations, and triggered communications
• Ensure best practices in data management, governance, and platform performance
• Collaborate with cross-functional teams including Marketing, CRM, and Data teams
• Troubleshoot and resolve technical issues across the Marketing Cloud ecosystem
• Provide technical leadership, mentoring, and guidance to internal teams and stakeholders

Key Skills & Experience

• Proven experience as a Salesforce Marketing Cloud Developer or Lead Developer
• Strong hands-on expertise in Marketing Cloud Engagement (Email Studio, Journey Builder, Automation Studio)
• Experience with Marketing Cloud Personalization (Interaction Studio)
• Advanced SQL skills for data manipulation and segmentation
• Strong experience working with APIs, integrations, and data synchronisation
• Proficiency in AMPScript and SSJS
• Understanding of REST and SOAP APIs
• Experience with data models, ETL processes, and marketing automation best practices
• Strong problem-solving skills and attention to detail
• Excellent communication skills with the ability to engage both technical and non-technical stakeholders

Desirable Skills

• Salesforce certifications (e.g., Marketing Cloud Developer, Consultant)
• Experience with CRM systems and customer data platforms (CDPs)
• Knowledge of front-end technologies (HTML, CSS, JavaScript)
• Experience in agile delivery environments

Benefits

• Competitive salary (£65,000 - £80,000)
• Hybrid working model (2 days per week in London office)
• Generous holiday allowance
• Pension scheme
• Private healthcare
• Professional development and certification support
• Flexible working options

Role: Manager - Salesforce Data Cloud & Agentforce Architect

Location: London or Manchester (Hybrid)

Salary: £75,000 to £80,000 + bonus

Are you ready to architect the future of AI-driven customer experience? Mason Frank has partnered with a globally renowned, elite digital transformation consultancy to find a visionary Salesforce Data Cloud & Agentforce Solution Architect at the Manager level.

This is not a standard configuration role. You will join a high-calibre Technology & Transformation team, designing and deploying cutting-edge enterprise solutions for iconic global brands. You will be at the absolute forefront of the ecosystem-orchestrating multi-step, autonomous processes using Agentforce and locking down data harmonisation via Data Cloud.

The Role

As a Technical Solution Specialist, you will bridge the gap between complex data engineering and strategic executive vision.

• 
  
  Architect & Implement: Lead the physical design and end-to-end execution of Salesforce Data Cloud instances seamlessly integrated with Sales, Service, and Commerce Clouds.
• 
  
  Drive Agentic AI: Design and integrate Agentforce-powered AI capabilities and Generative AI workflows (content creation, summarisation, insights) while strictly adhering to the Salesforce Trust Layer.
• 
  
  Data Mastery: Own the data streams, unified data models, transformations, identity resolution, and segmentations across massive enterprise data landscapes.
• 
  
  Mitigate Risk: Identify technical design and data model risks early, collaborating directly with engineering teams and business stakeholders to solve them.
• 
  
  Lead & Influence: Act as the crucial technical resource in workshops, translating intricate requirements into story-based narratives for executive-level presentations.

Your Profile

You are a perfect blend of a strategic ideas person and a hands-on technical doer. You thrive in collaborative, diverse environments and possess deep expertise in cross-cloud integrations.

Required Technical Skills & Certifications:

• 
  
  Salesforce Data Cloud Consultant certification, backed by at least one end-to-end Data Cloud implementation.
• 
  
  Agentforce Specialist certification, with hands-on experience delivering 1-2 Agentforce Proof of Concepts (POCs).
• 
  
  Salesforce Admin & Platform App Builder certifications (strong experience with Salesforce Flows is essential).
• 
  
  Solid understanding of customer data modelling best practices and mid-level SQL proficiency.
• 
  
  Experience integrating Salesforce with cloud data warehouses/lakes (e.g., Snowflake, Databricks).
• 
  
  Exceptional presentation and narrative-building skills for both technical and non-technical audiences.

Preferred (Nice to Have):

• 
  
  Experience with SOQL and Apex.
• 
  
  Front-end coding skills (HTML, CSS/SASS, TypeScript, React, XML, JSON).

What's on Offer?

• 
  
  True Hybrid Working: A flexible model balancing time between your local hub (London or Manchester), remote working, and client sites.
• 
  
  World-Class Growth: Access to elite, continuous professional development and leadership training.
• 
  
  An Inclusive Culture: Join a business that actively prioritises your wellbeing, celebrates unique perspectives, and fosters genuine belonging.

**Join a dynamic team dedicated to elevating customer experiences through data-driven strategies.**

We are seeking a CRM Manager on a contract basis to drive customer engagement and our CRM strategies. This role is ideal for an innovative thinker who can transform complex data into actionable insights and foster strong relationships with our clients. As a key member of our team, you will work collaboratively, leveraging your expertise to enhance our customer relationship management practices and contribute to our ongoing success.

**Key Responsibilities and Skills Required:**
- Proven experience in managing CRM systems, preferably with platforms like Braze.
- Strong analytical skills, with the ability to interpret data and develop customer-focused strategies.
- Excellent communication skills, capable of working collaboratively with diverse teams.
- Experience in customer segmentation, targeting, and campaign execution to drive engagement.
- Familiarity with marketing automation and analytics tools to enhance CRM strategies.

If you are a motivated professional with a passion for enhancing customer relationships and driving engagement strategies, we encourage you to apply for this exciting contract CRM Manager opportunity. Your expertise could help shape our future success.

LEGAL DISCLAIMER: This is not necessarily a job advertisement or posting; but may be an example of the many roles of this type that we regularly recruit for. Actual number of job vacancies and roles are subject to change

HubSpot Consultant



**Join a dynamic team driving marketing excellence with HubSpot expertise.**
We are seeking a skilled HubSpot Specialist for a contract position lasting 3-6 months. This role is ideal for a proactive individual who excels in a fast-paced environment and is passionate about leveraging HubSpot tools to enhance marketing initiatives. You will work collaboratively with a talented team, contributing to impactful projects aimed at driving growth and engagement. Your expertise will be valued as we navigate digital marketing strategies and our CRM systems.

**Key Responsibilities:**
- Manage and optimise HubSpot workflows, campaigns, and lead scoring processes.
- Support the integration of HubSpot with other marketing technologies and tools.
- Analyse performance metrics to improve campaign effectiveness and generate insightful reports.
- Collaborate with cross-functional teams to align marketing strategies and goals.
- Assist in the training of team members on HubSpot best practices and features.

If you are a detail-oriented professional with a background in HubSpot and a passion for marketing, we invite you to apply for this exciting opportunity. Your insights and expertise could make a significant impact on our projects and overall success.

LEGAL DISCLAIMER: This is not necessarily a job advertisement or posting; but may be an example of the many roles of this type that we regularly recruit for. Actual number of job vacancies and roles are subject to change

About the job

We are currently partnering with a Salesforce boutique partner who are looking for a Salesforce consultant to join their London team.

• Salary £55,000 - £70,000
• Hybrid London

Role & Responsibilities

• Lead the design of scalable Revenue Cloud Advanced and CPQ solutions, covering billing, pricing, subscriptions, and revenue compliance.
• Run client workshops to optimise processes and align system architecture with business needs
• Translate complex requirements-such as subscription models, amendments, and multi-entity billing-into efficient, deliverable solutions
• Advise on best practices while collaborating with project, development, and integration teams to ensure smooth delivery and connected systems

Skills & Qualifications

• 3 years Salesforce consultant experience
• Experience working with CPQ or RCA
• Salesforce Certified
• Collaborate with cross-functional teams to lead discovery and support large-scale, enterprise implementations.

Project Manager (Certinia PSA) - Home-Based - 6 Month Contract (Outside IR35)

You will be joining a well-known end user undergoing a large-scale digital transformation programme, focused on enhancing their Certinia PSA capabilities.

As a Project Manager, you will drive projects end-to-end, acting as the main point of contact for all Certinia-related activity. You will work closely with Certinia Professional Services, admin teams, and project coordination teams, while managing Jira prioritisation and ensuring smooth delivery. Alongside supporting C-level stakeholders to achieve their objectives in line with budget.

Key Skills:

• Proven experience leading projects aligned to Certinia PSA.
• End-to-end project management and delivery.
• Jira prioritisation and backlog management.
• Experience working with Pro Services and admin teams.
• Gathering and translating requirements with c-level stakeholders.

If you are interested in the vacancy, please do not hesitate to send over your CV. Email it to; j.taylor3@masonfrank.com

**Be part of a forward-thinking environment as a Marketo Contractor.**

We are excited to offer a contract opportunity for a Marketo Contractor to join our innovative team. This role is ideal for a detail-oriented individual who is passionate about marketing automation and eager to contribute to impactful campaigns. The successful candidate will work collaboratively with cross-functional teams to optimize marketing efforts and drive engagement through effective use of the Marketo platform.

**Key Responsibilities and Skills:**
- Proficient in using Marketo for campaign management, lead nurturing, and reporting.
- Strong understanding of marketing automation best practices and email marketing strategies.
- Ability to create, execute, and analyze marketing campaigns to enhance performance.
- Experience integrating Marketo with other platforms and tools.
- Excellent communication skills to collaborate effectively with various stakeholders.

If you possess a strong background in Marketo and are looking to make a significant contribution as part of a dynamic team, we encourage you to apply for this exciting contract opportunity.

LEGAL DISCLAIMER: This is not necessarily a job advertisement or posting; but may be an example of the many roles of this type that we regularly recruit for. Actual number of job vacancies and roles are subject to change

Salesforce QA Engineer

Location: London (1 day per week in the office)
Salary: £50,000 - £65,000 + 10% Annual Bonus
Employment Type: Permanent

The Opportunity

We are partnering with a growing Financial Services organisation seeking a Salesforce QA Engineer to join their technology team. This is an excellent opportunity for an experienced QA professional with strong automation testing expertise to play a key role in ensuring the quality, reliability, and performance of business-critical Salesforce applications and associated platforms.

Working within a collaborative Agile environment, you will work closely with Salesforce Developers, Business Analysts, Product Owners, and key business stakeholders to deliver high-quality solutions that support the organisation's strategic objectives.

Key Responsibilities

• Design, develop, and execute comprehensive test plans, test cases, and test scripts for Salesforce and integrated business applications.
• Perform both manual and automated testing across new developments, enhancements, integrations, and production releases.
• Build, maintain, and improve automated test frameworks and regression test suites.
• Collaborate closely with Salesforce Developers to ensure quality is embedded throughout the software development lifecycle.
• Participate in Agile ceremonies including sprint planning, backlog refinement, daily stand-ups, retrospectives, and release planning.
• Conduct functional, regression, integration, system, and user acceptance testing activities.
• Validate backend data and integrations using SQL queries and database testing techniques.
• Identify, document, and manage defects through to resolution.
• Support release coordination activities and contribute to continuous improvement initiatives across QA processes and tooling.
• Work with business stakeholders to understand requirements and ensure delivered solutions meet business expectations.

Skills & Experience Required

• Minimum 4 years' experience in Software Quality Assurance covering both manual and automated testing.
• Experience testing complex, business-critical platforms such as Salesforce CRM, financial services systems, or similar enterprise applications.
• Strong hands-on automation testing experience using Selenium, SpecFlow (C# or Java), or comparable automation frameworks.
• Solid SQL skills with experience performing backend data validation and database testing.
• Experience working within Agile delivery environments (Scrum and/or Kanban).
• Experience supporting release management and deployment activities.
• Excellent problem-solving and analytical skills.
• Strong communication skills with the ability to engage effectively with both technical and non-technical stakeholders.

What's on Offer

• Salary of £50,000 - £65,000 depending on experience.
• 10% annual performance bonus.
• Hybrid working model with just 1 day per week in the London office.
• Opportunity to work on business-critical Salesforce initiatives within a growing financial services organisation.
• Collaborative and supportive team environment.
• Ongoing professional development and career progression opportunities.

Feel free to get in touch via the contact information below or apply to the advert if you would like to know more about the role. If you happen to know anyone who could be a good fit for this role, feel free to share this advert with them.

Email - a.adesanya1@masonfrank.com

Phone - +44 20 3148 4636 (Ext: 4636)

Salesforce & Revenue Systems Lead

Location: London (Hybrid - 3-4 days per week in office)
Salary: £65,000-£75,000
Employment Type: Full-time
Eligibility: Must have the right to work in the UK

Overview

Seeking a proactive and technically capable Salesforce & Revenue Systems Lead to take ownership of a revenue technology stack and drive continuous improvement across our systems and processes. This hybrid role blends hands-on Salesforce configuration and light development with strategic oversight of system performance and scalability.

You will play a key role in reducing reliance on external developers, enhancing conversion rates, and building efficient, automated processes that support our commercial teams. A critical part of the role is owning reporting, dashboards, and data visibility across the business to enable informed decision-making.

Key Responsibilities

Salesforce Ownership & Development

• Act as the primary owner of Salesforce (Sales Cloud), including configuration, maintenance, and ongoing optimisation
• Deliver hands-on configuration (flows, validation rules, custom objects, page layouts) and light development where needed
• Identify opportunities to streamline processes and improve system usability
• Reduce dependency on third-party developers by bringing capability in-house

Revenue Systems Strategy

• Manage and optimise the broader revenue tech stack, including Marketing Cloud Engagement, Natterbox, and other third-party integrations
• Ensure systems are aligned with business goals and support scalable growth
• Evaluate and implement new tools or enhancements where appropriate

Reporting & Data Visibility

• Own Salesforce reporting and dashboards across sales, marketing, and revenue operations
• Build and maintain clear, actionable dashboards for leadership and key stakeholders
• Improve data quality, consistency, and accessibility across systems
• Enable data-driven decision-making across the organisation

Process Automation & Optimisation

• Design and implement automated workflows to improve efficiency and reduce manual effort
• Analyse funnel performance and identify opportunities to improve conversion rates
• Collaborate with sales, marketing, and operations teams to refine processes

Stakeholder Collaboration

• Partner closely with Sales, Marketing, and Leadership teams to understand requirements
• Translate business needs into scalable technical solutions
• Provide training and support to end users to maximise system adoption

Key Requirements

• Proven experience administering and developing within Salesforce (Sales Cloud essential)
• Strong hands-on experience with Salesforce configuration (Flows, Process Builder, reporting, dashboards)
• Experience working with Marketing Cloud Engagement and telephony integrations such as Natterbox
• Solid understanding of revenue operations, sales processes, and funnel optimisation
• Experience managing or integrating third-party tools within a CRM ecosystem
• Ability to balance strategic thinking with hands-on delivery
• Strong analytical mindset with a focus on data quality and insights
• Excellent stakeholder management and communication skills

Desirable Skills

• Salesforce certifications (e.g., Administrator, Advanced Administrator)
• Basic Apex or Lightning development experience
• Experience reducing external vendor reliance and building internal capability
• Familiarity with integration tools (e.g., APIs, middleware platforms)