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Für Festanstellungen & IT-Projekte in London

    CRM Manager

    England, London

    • £40,000 to £55,000 GBP
    • Marketing Automation Stelle
    • Seniority: Mid-level

    Jobbeschreibung



    CRM Manager (Salesforce Marketing Cloud) - London - Hybrid


    Sector: Purpose‑Driven Organisation with a Strong Mission


    About the Organisation

    We are a long‑established, values‑led organisation with a strong mission and a meaningful social purpose. Our group operates several well‑known consumer brands and is entering a new phase of growth, with increasing demand for highly personalised, data‑driven engagement. As we expand, we are investing heavily in CRM, automation, and customer experience to better serve the people who rely on us.

    About the Role

    We're looking for an experienced CRM Manager specialising in Salesforce Marketing Cloud to join our growing marketing and customer experience function.

    In this role, you'll be the in‑house expert responsible for planning, building, optimising, and reporting on all CRM and marketing automation activity. You'll work across multiple brands and collaborate closely with Marketing, Enquiries, and Operations to deliver seamless journeys, personalised campaigns, and measurable performance improvements.

    This is a hands‑on role suited to someone who blends technical CRM expertise with strategic thinking and data‑driven decision‑making.

    Key Responsibilities

    Platform Ownership & CRM Execution
    • Take full responsibility for how the organisation uses Salesforce Marketing Cloud across its brand portfolio, ensuring the platform is configured, maintained, and continually improved. Construct multi‑step communication flows-across email, SMS, and app‑based channels-using Marketing Cloud's automation and journey‑building tools. Experiment with variations in content, timing, and targeting to refine performance over time.


    Audience Structure & Data Stewardship
    • Shape how customer data is organised by defining segmentation rules, audience groupings, and contact structures to support personalised outreach. Oversee data hygiene processes, ensure compliance with data‑privacy standards, and maintain correct handling of permissions and opt‑outs. Investigate and remedy inconsistencies in data feeds or connections between systems (e.g., tracking systems, websites, CRM).


    Insight, Reporting & Measurement
    • Produce and maintain dashboards showing engagement, conversion patterns, retention metrics, and other CRM‑led performance indicators. Translate CRM activity into insights that help commercial and marketing teams make informed decisions. Review ongoing campaign trends and propose continual improvements.


    Candidate Requirements

    Experience & Technical Background
    • A minimum of 3 years working directly with Salesforce Marketing Cloud, with hands‑on ownership of builds and campaigns. Practical familiarity with core Marketing Cloud modules such as automation features, messaging tools, advertising connections, and analytics interfaces. Experience connecting Marketing Cloud to other digital systems (for example: CRMs, content platforms, call‑tracking tools, or similar environments).


    Data Knowledge & Compliance
    • Strong understanding of how to manage customer data responsibly, including segmentation logic, consent handling, and GDPR‑aligned processes. Comfortable reviewing, cleaning, and validating datasets using spreadsheet tools or analytics platforms.


    Communication & Collaboration
    • Able to explain technical CRM setups to colleagues without technical backgrounds. Confident working across multiple teams to gather requirements, clarify workflows, and support operational delivery.


    If you would like to know more, feel free to reach out via the contact information below:


    Email:     a.adesanya1@masonfrank.com

    Salesforce Service Cloud Administrator (Hybrid, London)

    England, London

    • £55,000 to £60,000 GBP
    • System Administrators Stelle
    • Fähigkeiten: Salesforce, service cloud, omnichannel, Einstein bot, salesforce admin, administrator, salesforce certified, service cloud admin
    • Seniority: Mid-level

    Jobbeschreibung





    Role: Salesforce Administrator - Service Cloud Specialist
    Location: Hybrid (London-based)
    Salary: £60,000 + benefits

    About the Role:
    We are seeking a highly skilled Salesforce Administrator with a strong focus on Service Cloud to join our team. This is a fantastic opportunity to work on cutting-edge Salesforce solutions and play a key role in optimising customer service operations.

    Key Responsibilities:
    • Administer and maintain Salesforce Service Cloud environments
    • Configure and manage Einstein Bots for automated customer interactions
    • Implement and optimise Omnichannel routing for seamless service delivery
    • Collaborate with stakeholders to gather requirements and deliver tailored solutions
    • Ensure data integrity, security, and compliance within Salesforce
    • Provide user training and support for Salesforce functionality


    Requirements:
    • Proven experience as a Salesforce Administrator
    • Strong expertise in Service Cloud
    • Hands-on experience with Einstein Bots
    • Knowledge of Omnichannel features and best practices
    • Salesforce Administrator certification (preferred)
    • Excellent communication and problem-solving skills


    What We Offer:
    • Competitive salary: £60,000 + benefits
    • Hybrid working model (London-based)
    • Opportunity to work with a forward-thinking team and innovative technology




    Salesforce NPSP Consultant

    England, London, City of London

    • £450 to £500 GBP
    • Consultants Stelle
    • Fähigkeiten: Salesforce Sales Cloud
    • Seniority: Mid-level

    Jobbeschreibung



    Job Title: Salesforce Consultant (Contract)
    Sector: Charity / Non-Profit

    Overview:
    We're seeking an experienced Salesforce Consultant to support a charity using Salesforce Nonprofit Success Pack (NPSP). Start date ASAP

    Key Requirements:


    • Proven hands-on experience with Salesforce NPSP (essential)


    • Strong Salesforce configuration and best-practice knowledge


    • Experience working with charities or non-profit

    Neu

    Salesforce Developer

    England, London, City of London

    • £70,000 to £75,000 GBP
    • Developers Stelle
    • Fähigkeiten: Salesforce
    • Seniority: Mid-level

    Jobbeschreibung



    Salesforce Developer

    London | Hybrid (2 days → moving to 3 days) | Up to £75,000 + 10% Bonus

    Join a household name in the UK digital space that operates one of the nation's most visited consumer platforms. As a data-driven powerhouse, our client is scaling their engineering team to redefine how millions of end-users interact with digital services. You will join a cross-functional Agile squad, building innovative, high-availability solutions that directly impact a massive national audience.

    The Role
    • Customisation & Coding: Lead programmatic development with a heavy focus on LWC and Apex.
    • Integration's: Own complex projects involving external applications, REST/SOAP APIs, and web services.
    • Collaboration: Partner with Designers and Product Managers to turn user insights into technical reality.
    • Innovation: Explore AI and automation technologies to stay ahead of the Salesforce ecosystem curve.


    What You'll Need
    • Tech Stack: High proficiency in Apex, LWC (life cycle hooks, LDS), SOQL, and JavaScript.
    • Integration's: Experience with connected apps, Apex callouts, and outbound messaging.
    • DevOps: Familiarity with SFDX/CLI and GIT for source control is a major plus.
    • Certifications: Platform Developer I or II is preferred, but solid real-world experience is key.
    • Mindset: Commercially driven, resilient, and excited by a busy "product-led" environment.


    Key Benefits
    • Salary: Up to £75,000 + 10% bonus.
    • Location: Hybrid London office (starting at 2 days, moving to 3).


    Salesforce Delivery Manager

    England, London

    • Up to £85,000 GBP
    • Project Managers Stelle
    • Fähigkeiten: Salesforce
    • Seniority: Senior

    Jobbeschreibung



    We are looking for a Delivery Manager who will
    • Act as a hands-on coach, guiding teams toward consistent success across client management, project management, solution design, and delivery best practice.
    • Ensure teams follow company standards, policies, and procedures to deliver high-quality work.
    • Maintain delivery goals for on-time, on-budget, and to-spec outputs across the entire project portfolio.
    • Manage project budgets and have authority over hiring decisions, performance management, and disciplinary actions.
    • Own the client relationship, serving as the primary escalation point for both the delivery team and client stakeholders.
    • Partner with the Resource Manager to ensure appropriate capacity planning and staffing.
    • Support Sales with scoping, effort estimation, and solution shaping during the pre-sales process.
    • Identify, nurture, and build additional opportunities through strong client relationships.
    • Collaborate with Account Management to expand and cultivate revenue opportunities


    What we're looking for
    • 3+ years Salesforce consulting experience, including requirements scoping, solution design, and project estimation.
    • Experience in resource management, including staffing, utilisation, and capacity planning.
    • Strong background in project management and/or the sale of professional services projects.
    • Knowledge of implementation project management methodologies (e.g., Agile, Waterfall, hybrid
    • approaches).
    • Experience with budget creation, management, and revision.
    • Strong process mindset, ability to document, analyse, and recommend process improvements.
    • An outgoing, engaging communicator who can build strong relationships at all levels of an organisation.


    Benefits
    • Remote & flexible working
    • 25 days annual leave + Public Holidays
    • Volunteer Days
    • Off-site Event
    • Private Health Insurance
    • Pension
    • Employee Assistance Programme
    • Social Events

    Manager, Salesforce (Core Platform)

    England, London

    • £60,000 to £70,000 GBP
    • System Administrators Stelle
    • Fähigkeiten: Salesforce.com
    • Seniority: Senior

    Jobbeschreibung



    Manager, Salesforce - London Hybrid - £60,000 - £70,000


    This hybrid position, based in London, offers a unique opportunity to lead Salesforce initiatives, driving the growth and efficiency of sales processes. The ideal candidate is someone with prior experience managing a Salesforce instance for a B2B multinational company. As well as experience with direct line management.


    Key skills:


    - Proven experience in managing Salesforce (Sales Cloud) instances
    - Strong analytical skills with the ability to strategise and optimise processes
    - Communication abilities to engage with a range of stakeholders
    - Salesforce Certifications, like the Administrator, Architect, and Consultant, are nice to have
    - Direct line management experience


    In addition to a competitive salary, our client offers core benefits designed to support your career growth and work-life balance. If you are ready to make a meaningful impact and join a forward-thinking organisation, we encourage you to apply for this rewarding role. Your expertise could shape the future of Salesforce integration and support transformative business outcomes.



    Feel free to get in touch via the contact information below:



    Phone: +44 20 3148 4636 (Ext: 4636)
    Email:     a.adesanya1@masonfrank.com

    Salesforce Consultant (Field Service) - 6 Months - Home Based

    England, London

    • Up to £550 GBP
    • Consultants Stelle
    • Fähigkeiten: Salesforce, Field Service
    • Seniority: Mid-level

    Jobbeschreibung





    Salesforce Consultant (Field Service) | 6-Month Contract | Outside IR35 | Remote

    A fast-growing consultancy is seeking an experienced Salesforce Consultant to lead the design and delivery of a Salesforce Field Service (FSL) implementation. This is a greenfield project, giving you exposure to deliver a field service operation that connects mobile workers and drives customer satisfaction.

    You'll collaborate with business and technical stakeholders to capture requirements, shape scalable service processes, and configure Salesforce to deliver a streamlined, end‑to‑end field service solution.

    Key Responsibilities


    • Configure and optimise Salesforce Field Service, Service Cloud, and Experience Cloud


    • Design user‑centric Field Service processes covering work orders, service appointments, assets, and mobile workflows


    • Build automations (Flows, rules, triggers where required) to enhance technician productivity and customer transparency


    • Support integrations with third‑party systems such as ERP, mobile apps, GIS, and inventory platforms


    • Create tailored training materials and deliver hands‑on enablement


    Sales Executive- Salesforce boutique partner

    England, London, City of London

    • £45,000 to £65,000 GBP
    • Sales Stelle
    • Fähigkeiten: Salesforce.com
    • Seniority: Junior

    Jobbeschreibung



    Elevate your career by leading sales initiatives with a focus on Salesforce solutions in a thriving boutique Salesforce partner environment. Our client is seeking a Salesforce Sales Exec to excel in a hybrid role based in London, working three days a week in the office.

    In this position, you will be integral to driving growth and innovation through Salesforce.com solutions. The ideal candidate will have:

    - Strong experience in sales strategy and execution, specifically with Salesforce products.
    - Excellent communication and interpersonal skills, suited for collaborative environments.
    - Proven track record of meeting sales targets and nurturing client relationships.
    - Build relationships with Account Executives at the Vendor (Salesforce)
    - Prior experience in a B2B SaaS environment or selling consulting/ services preferred

    This role offers an exciting opportunity for an ambitious professional looking to make a significant impact in a collaborative setting. Core benefits include competitive compensation and flexible working arrangements.


    Salesforce Managed Service Consultant

    England, London

    • £50,000 to £70,000 GBP
    • Consultants Stelle
    • Fähigkeiten: Salesforce
    • Seniority: Mid-level

    Jobbeschreibung



    Make your mark in a purpose-driven team by joining our client's Salesforce.com team as a Managed Service Consultant. Our client is an excellent consulting partner based in London, specialising in the Non-profit sector. This permanent position is fully remote.



    Key Responsibilities
    • Deliver high quality Salesforce solutions using an agile, sprint-based approach, owning solution design, configuration, and deployment end to end.
    • Lead customer engagement through workshops, sprint ceremonies, and solution playback sessions, acting as a trusted advisor throughout delivery.
    • Scope and document customer requirements, producing clear solution designs, estimates, and user stories aligned to business goals, budget, and scalability.
    • Collaborate with internal teams to ensure successful delivery, quality assurance, accurate time management, and effective handover to support.
    • Support customer retention and growth by demonstrating value, contributing to renewals, and identifying opportunities for expanded engagement.




    The ideal Candidate will possess:
    • Strong Salesforce consulting experience, with the ability to translate business requirements into scalable, well-designed solutions.
    • Proven experience delivering projects in an agile environment, confidently leading workshops, ceremonies, and customer discussions.
    • Excellent communication and relationship management skills, with the ability to build trust and act as a valued advisor to customers.
    • Strong time management and problem-solving skills, with attention to detail and a commitment to high quality delivery.
    • Experience in the Non-profit sector is desirable, but not essential.




    Competitive salary between £60,000 - £70,000. If you are ready to work closely with senior stakeholders, in a role that combines hands on Salesforce expertise with key customer engagement and strategic input, we encourage you to apply for this exciting opportunity.

    Salesforce Platform Manager

    England, London

    • £85,000 to £100,000 GBP
    • Architects Stelle
    • Fähigkeiten: Salesforce
    • Seniority: Senior

    Jobbeschreibung

    Salesforce Platform Manager



    Location: London (4 days per week in office)
    Salary: £85,000-£100,000 + 20% Bonus + Benefits
    Type: Permanent

    Overview



    Seeking a highly skilled Salesforce Platform Manager to lead the ongoing development, optimisation and governance of our Salesforce ecosystem. This is a hands-on, technically focused role responsible for driving the product strategy, roadmap and delivery across Sales Cloud, CPQ, Pardot and multiple integrated technologies. You will manage a dedicated team of five Salesforce professionals and work closely with senior stakeholders to ensure our Salesforce platform continues to scale with the needs of the business.

    Key Responsibilities



    • Own and evolve the Salesforce product roadmap, ensuring alignment with business priorities and long-term strategic objectives.


    • Lead, mentor and develop a team of five Salesforce specialists (Admins, Developers, Analysts).


    • Gather, refine and prioritise requirements from cross-functional senior stakeholders.


    • Translate business needs into scalable technical solutions using Salesforce best practices.


    • Oversee the design and implementation of Salesforce automations, workflows, flows, validation rules and integrations.


    • Drive continuous improvement across Sales Cloud, CPQ, Pardot, and connected platforms.


    • Ensure platform governance, data quality, user adoption and release management processes are maintained.


    • Act as the primary liaison between business stakeholders, technical teams and external partners.


    • Guide solution architecture discussions and validate technical designs.


    • Provide expert-level knowledge to support complex troubleshooting and platform optimisation.

    Skills & Experience Required



    • Strong experience as a Product Owner, Technical Lead or similar Salesforce-focused role.


    • Deep understanding of Salesforce core features, declarative automation (Flows, Process Automation), data model and integration patterns.


    • Proven experience across Sales Cloud, CPQ, and Pardot (Account Engagement).


    • Demonstrable experience managing and developing high-performing technical teams.


    • Ability to communicate effectively with senior stakeholders and translate technical detail into business value.


    • Experience working in agile environments with structured sprint planning and backlog management.


    • Salesforce certifications (e.g., Admin, Advanced Admin, Sales Cloud, CPQ, or Platform App Builder) are highly advantageous.

    What is on Offer



    • Competitive salary of £85,000-£100,000


    • Annual bonus and a comprehensive benefits package


    • High-impact role with ownership of a mission-critical Salesforce platform


    • Collaborative environment with strong support from senior leadership


    • London-based office with 4 days per week onsite


    • Opportunities for ongoing professional development and Salesforce certifications

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