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Für Festanstellungen in England

CRM Manager

England, London

  • £40,000 to £55,000 GBP
  • Marketing Automation Stelle
  • Seniority: Mid-level

Jobbeschreibung



CRM Manager (Salesforce Marketing Cloud) - London - Hybrid


Sector: Purpose‑Driven Organisation with a Strong Mission


About the Organisation

We are a long‑established, values‑led organisation with a strong mission and a meaningful social purpose. Our group operates several well‑known consumer brands and is entering a new phase of growth, with increasing demand for highly personalised, data‑driven engagement. As we expand, we are investing heavily in CRM, automation, and customer experience to better serve the people who rely on us.

About the Role

We're looking for an experienced CRM Manager specialising in Salesforce Marketing Cloud to join our growing marketing and customer experience function.

In this role, you'll be the in‑house expert responsible for planning, building, optimising, and reporting on all CRM and marketing automation activity. You'll work across multiple brands and collaborate closely with Marketing, Enquiries, and Operations to deliver seamless journeys, personalised campaigns, and measurable performance improvements.

This is a hands‑on role suited to someone who blends technical CRM expertise with strategic thinking and data‑driven decision‑making.

Key Responsibilities

Platform Ownership & CRM Execution
  • Take full responsibility for how the organisation uses Salesforce Marketing Cloud across its brand portfolio, ensuring the platform is configured, maintained, and continually improved. Construct multi‑step communication flows-across email, SMS, and app‑based channels-using Marketing Cloud's automation and journey‑building tools. Experiment with variations in content, timing, and targeting to refine performance over time.


Audience Structure & Data Stewardship
  • Shape how customer data is organised by defining segmentation rules, audience groupings, and contact structures to support personalised outreach. Oversee data hygiene processes, ensure compliance with data‑privacy standards, and maintain correct handling of permissions and opt‑outs. Investigate and remedy inconsistencies in data feeds or connections between systems (e.g., tracking systems, websites, CRM).


Insight, Reporting & Measurement
  • Produce and maintain dashboards showing engagement, conversion patterns, retention metrics, and other CRM‑led performance indicators. Translate CRM activity into insights that help commercial and marketing teams make informed decisions. Review ongoing campaign trends and propose continual improvements.


Candidate Requirements

Experience & Technical Background
  • A minimum of 3 years working directly with Salesforce Marketing Cloud, with hands‑on ownership of builds and campaigns. Practical familiarity with core Marketing Cloud modules such as automation features, messaging tools, advertising connections, and analytics interfaces. Experience connecting Marketing Cloud to other digital systems (for example: CRMs, content platforms, call‑tracking tools, or similar environments).


Data Knowledge & Compliance
  • Strong understanding of how to manage customer data responsibly, including segmentation logic, consent handling, and GDPR‑aligned processes. Comfortable reviewing, cleaning, and validating datasets using spreadsheet tools or analytics platforms.


Communication & Collaboration
  • Able to explain technical CRM setups to colleagues without technical backgrounds. Confident working across multiple teams to gather requirements, clarify workflows, and support operational delivery.


If you would like to know more, feel free to reach out via the contact information below:


Email:
a.adesanya1@masonfrank.com

Marketing Automation Solutions Consultant (Pardot/MCAE)

England, London

  • £45,000 to £60,000 GBP
  • Marketing Automation Stelle
  • Fähigkeiten: Pardot, Marketing Automation, MQLs, SQLs, Lead Nurture, Data Cloud
  • Seniority: Mid-level

Jobbeschreibung



Marketing Automation Consultant



I'm supporting a business that is looking for a Marketing Automation Consultant who can take charge of delivering technical solutions and act as a key partner to their clients. The position involves running early‑stage scoping conversations, mapping out what customers need, and guiding how marketing technology is set up and used.

You'll play an important role in helping clients get real value from their platforms, ensuring smooth implementation and contributing to ongoing improvements across their marketing systems. If you enjoy working at the intersection of technology and customer engagement, this could be a strong next step.

What You'll Do

  • Facilitate initial technical discussions to understand client objectives and translate them into clear documentation.
  • Work alongside internal and client‑side teams to outline solution approaches that follow platform‑specific best practice.
  • Convert high‑level plans into structured technical documents that developers or technical teams can follow.
  • Coordinate the rollout of new systems or enhancements, supporting data transfers and guiding users through new features and processes.
  • Explore both established and emerging tools to enhance delivery quality and broaden service capabilities.

Skills & Experience Needed

  • Strong familiarity with the Salesforce ecosystem in products like Pardot/MCAE, Marketing Cloud Engagement, and Data Cloud; relevant certifications are highly beneficial.
  • Experience working with tools that support lead capture, qualification, analytics, or reporting.
  • Ability to oversee full solution lifecycles, from early discovery through to go‑live and user enablement.
  • Solid project coordination capabilities, including handling timelines, risks, and stakeholder communication.
  • Background in consulting or client‑facing technical work, with an interest in improving how organisations use their marketing technologies.


If you're looking for a position that blends platform expertise with client partnership and solution ownership, we encourage you to get in touch.




Email - a.adesanya1@masonfrank.com

Marketing Automation Specilaitst

England, London

  • £30,000 to £45,000 GBP
  • Marketing Automation Stelle
  • Fähigkeiten: HubSpot, Marketing Automation
  • Seniority: Mid-level

Jobbeschreibung



Marketing automation Specialist - HubSpot



Are you someone who loves turning complex processes into seamless automated journeys? We're looking for a HubSpot Automation Specialist to take ownership of our HubSpot platform and elevate how we deliver marketing, sales, and customer experience operations.

This is the ideal role for someone who blends technical expertise with creative thinking - someone who not only understands how HubSpot functions, but who enjoys crafting solutions that make the entire organisation more efficient and effective.

The Role



As our HubSpot Automation Specialist, you'll be the go‑to expert responsible for the operational management, development, and continuous optimisation of our HubSpot environment.

Working closely with marketing, sales, IT, and wider teams, you will ensure the system is configured correctly, used intelligently, and consistently improved through data‑driven insight.

This role suits someone who enjoys problem‑solving, building smart automations, and refining user journeys to support business growth.

Key Responsibilities

  • Manage day‑to‑day HubSpot operations, including workflows, automations, CRM customisation, integrations, and data structure.
  • Design, build, and refine automated journeys across marketing, sales, and customer engagement.
  • Ensure the platform supports both solid technical foundations and creative campaign execution.
  • Monitor workflow, campaign, and funnel performance to highlight opportunities for optimisation.
  • Provide teams with clear, actionable recommendations for improving HubSpot usage.
  • Troubleshoot system issues and maintain high standards of data quality and compliance.
  • Stay current with new HubSpot features and best practices, proactively introducing enhancements.

What We're Looking For

  • Hands‑on experience working with HubSpot in a technical or automation‑focused role.
  • Strong understanding of how HubSpot supports marketing activity and customer journeys.
  • Ability to analyse data and turn performance insights into practical improvements.
  • Confident communicator able to explain technical concepts to non‑technical stakeholders.
  • Proactive mindset with a natural drive for optimisation and continuous improvement.

Nice to Have

  • HubSpot certifications.
  • Experience working with marketing or sales teams, ideally in a B2B environment.
  • Understanding of reporting, attribution, and funnel performance analysis.


Why Join Us?

  • Play a key role in shaping and evolving our entire HubSpot ecosystem.
  • Work at the intersection of creativity and automation, influencing how teams operate.
  • Collaborative and supportive team based in Newcastle upon Tyne.
  • Opportunities to develop your skills as the platform - and the business - continues to grow.

Neu

Marketing Automation Specialist

England, London

  • £30,000 to £45,000 GBP
  • Marketing Automation Stelle
  • Fähigkeiten: HubSpot, Marketing Automation
  • Seniority: Mid-level

Jobbeschreibung



Marketing Automation Specialist





The Role:

You'll oversee the optimisation and ongoing development of our HubSpot platform, ensuring it's set up for peak performance and aligned with the needs of multiple teams.

You'll work collaboratively with marketing, sales, operations, and technical stakeholders to ensure HubSpot is both structurally sound and creatively impactful, driving better journeys, cleaner data, and measurable performance improvements.

The Day To Day

  • Manage the HubSpot platform day-to-day, including workflows, automation, data structure, and integrations
  • Build and optimise automated journeys across marketing, sales, and CRM
  • Ensure the system is set up for both technical best practice and effective campaign execution
  • Monitor performance and identify opportunities for optimisation
  • Provide guidance and recommendations on how teams can use HubSpot more effectively
  • Troubleshoot technical issues and maintain platform hygiene and data quality
  • Stay up to date on new HubSpot features and suggest improvements proactively

Key Skills:

  • Strong hands-on experience with HubSpot automation, workflows, CRM setup, and technical configuration
  • Understanding of how HubSpot supports creative and commercial journey design
  • Confident in analysing performance data and translating insights into improvements
  • Ability to explain technical concepts simply to non-technical stakeholders
  • Proactive, curious, and keen to drive continuous optimisation




If you would like to find out more about this position, feel free to reach out via the contact information below.

Email - a.adesanta1@masonfrank.com

Phone - +44 20 3148 4636




Senior Marketing Technology Functional Consultant

England, London, City of London

  • £60,000 to £70,000 GBP
  • Marketing Automation Stelle
  • Fähigkeiten: Marketing Automation, Marketing Technology, HubSpot, Pardot, Marketo
  • Seniority: Senior

Jobbeschreibung





Senior Marketing Technology Functional Consultant



This organisation is a growing digital consultancy specialising in helping clients optimise and modernise their marketing technology capabilities. They partner with medium-large enterprises to design, implement, and evolve complex MarTech ecosystems that drive measurable customer impact.



In this role, you'll lead client-facing discovery, shape solution designs, and oversee end‑to‑end delivery across key MarTech platforms. You'll work closely with senior stakeholders to understand business needs, translate them into scalable technical solutions, and guide clients through successful adoption of new processes and technologies.



Key Skills & Experience:
  • Strong hands-on expertise with major Marketing Automation or CRM platforms (HubSpot, Marketo, Salesforce, etc.)
  • Proven experience delivering MarTech solutions from discovery through to deployment
  • Strong client-facing communication, with the ability to simplify complex technical concepts
  • Solid project planning, risk management, and delivery governance skills
  • Background in consultancy, agency, or digital transformation environments




The consultancy primarily delivers transformation programmes, including system implementations, complex migrations, integrations, and broader MarTech modernisation projects.



To apply or find out more, please reach out to a.adesanya1@masonfrank.com.