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Role Overview:
We're seeking an experienced Salesforce Quality Assurance Lead to establish and drive our QA function. You'll build and scale testing frameworks across Salesforce and broader technology delivery, ensuring high-quality, reliable solutions in a regulated finance environment. This role involves defining QA strategies, implementing automation, collaborating with Technology and Projects teams, and championing quality across all releases.

Key Responsibilities:

• Design, develop, and maintain test plans, automation frameworks, and scripts
• Execute manual and automated testing for new features, enhancements, and bug fixes
• Analyse, prioritise, and resolve defects with developers and stakeholders
• Maintain test documentation, metrics, and quality standards
• Lead UAT sessions and support stakeholder workshops
• Continuously improve QA processes in an Agile environment

Skills & Experience:
Essential:

• Bachelor's in Computer Science, IT, Business Management, or related field
• Strong Salesforce knowledge (Sales, Service, or Experience Cloud) in finance or regulated sectors
• Proven experience in QA, test automation, and CRM platforms
• Excellent collaboration and problem-solving skills

Desirable:

• Salesforce certifications
• Familiarity with Azure DevOps, Monday.com, Gearset, GitHub, or similar tools

Why Join Us?

• Technology-driven, innovation-focused environment
• Career growth and professional development opportunities
• Flexible work arrangements supporting work-life balance
• Supportive, collaborative team culture

Benefits:

• 25 days annual leave + Bank Holidays
• Pension scheme with employer contributions up to 7%+
• Private health insurance
• Modern city centre offices with breakout areas and coffee lounge
• Casual dress code, social events, and team activities
• Employee Assistance Program