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Marketing Cloud Administrator -

We are seeking a Marketing Cloud Administrator with expertise in Journey Builder and MobileConnect to help design, execute, and optimize marketing campaigns. In this role, you will collaborate with cross-functional teams to develop targeted customer engagement strategies, leveraging the full capabilities of Salesforce Marketing Cloud.

Key Responsibilities:

• Build and manage marketing journeys and automation workflows in Journey Builder to enhance customer engagement.
• Develop multi-channel campaigns using MobileConnect (SMS, MMS, push notifications) to reach audiences effectively.
• Use AMPscript for personalized content and dynamic messaging.
• Configure Data Extensions, Automation Studio, and Content Builder to ensure accurate segmentation and campaign execution.
• Implement and manage MobileConnect keywords, shortcodes, and subscription processes for compliance and user preferences.
• Analyze campaign performance through A/B testing and reporting, optimizing strategies for better engagement and ROI.
• Collaborate with internal teams to integrate Marketing Cloud with other platforms and data sources.
• Provide training and guidance to marketing teams on best practices for Journey Builder and MobileConnect.
• Stay up to date on industry trends, platform enhancements, and data privacy regulations to ensure compliance.

Required Qualifications:

• Salesforce Marketing Cloud Administrator Certification.
• 3 to 5 years of experience in marketing operations, campaign management, or a related field, with a strong focus on Salesforce Marketing Cloud.

Preferred Qualifications:

• Bachelor's degree in Marketing, Communications, Business, or a related field.
• Additional certifications such as Marketing Cloud Developer, Marketing Cloud Email Specialist, or Marketing Cloud Account Engagement Specialist.

Required Skills:

• Strong proficiency in Journey Builder and MobileConnect within Salesforce Marketing Cloud.
• Experience with Data Extensions, Automation Studio, Content Builder, and Email Studio.

Salesforce Consultant - Higher Education

Location: Remote
Job Type: Full time

About the Role:



We are seeking an experienced Salesforce Consultant with a deep understanding of the higher education sector to help institutions leverage Salesforce to enhance student engagement, streamline operations, and drive digital transformation. The ideal candidate will have 5+ years of experience working in higher education and a strong background in Salesforce implementation, customization, and solutioning.

Key Responsibilities:

• Partner with colleges and universities to assess their needs and design tailored Salesforce Education Cloud solutions.
• Lead requirements gathering, solution design, and system configuration to optimize student lifecycle management.
• Implement and customize Salesforce Education Data Architecture (EDA) and related products to improve recruitment, admissions, student success, and alumni engagement.
• Develop and deliver training to higher ed staff on Salesforce best practices.
• Collaborate with internal teams and stakeholders to ensure seamless system integration with student information systems (SIS), learning management systems (LMS), and other higher ed tools.
• Provide ongoing support, troubleshooting, and enhancements for Salesforce solutions.
• Stay updated on Salesforce innovations in the education sector and recommend improvements.

Required Qualifications:

• 5+ years of experience in higher education operations, technology, or student services.
• 3+ years of Salesforce consulting, administration, or development experience.
• Hands-on expertise with Salesforce Education Cloud, EDA, and CRM Analytics.
• Strong understanding of higher education processes (e.g., recruitment, admissions, student success, advancement).
• Experience with SIS and LMS integrations (e.g., Banner, PeopleSoft, Workday, Canvas, Blackboard).
• Salesforce certifications such as Salesforce Certified Administrator, Education Cloud Consultant, or Platform App Builder are a plus.
• Excellent communication, stakeholder management, and problem-solving skills.

Role: Salesforce Functional Consultant (Nonprofit Cloud)

Mason Frank are proud to partner with a leading Salesforce partner specializing in delivering innovative salesforce solutions to nonprofit organizations.

Key responsibilities:

• Collaborate with nonprofit clients to understand their business needs and objectives.
• Design and implement Salesforce Nonprofit Cloud solutions to meet client requirements.
• Conduct workshops and training sessions for clients to ensure successful adoption of Salesforce.
• Provide ongoing support and maintenance for Salesforce implementations.
• Work closely with technical teams to ensure seamless integration with other systems.
• Stay up-to-date with Salesforce releases and best practices to provide innovative solutions.
• Assist in the development of project plans, timelines, and deliverables.

Experience required:

• Salesforce certifications, including Nonprofit Cloud Consultant, are highly desirable.
• Proven experience as a Salesforce Functional Consultant, specifically with Nonprofit Cloud.
• Strong understanding of nonprofit business processes and fundraising operations.
• Excellent communication and interpersonal skills.

Salesforce CPQ Specialist

We are looking for a Salesforce CPQ Specialist to play a key role in optimizing sales operations and streamlining business processes. This position focuses on implementing, configuring, and improving CPQ solutions within Salesforce to enhance quoting accuracy and efficiency. You'll collaborate with stakeholders, translate business needs into system solutions, and support ongoing enhancements.

What You'll Do:

• 
  
  Analyze and refine sales processes related to pricing, quoting, and revenue operations.
• 
  
  Design and configure Salesforce CPQ to improve automation and scalability.
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  Work closely with internal teams to identify bottlenecks and propose solutions.
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  Provide technical guidance and best practices for CPQ implementation.
• 
  
  Troubleshoot issues and ensure seamless system functionality.
• 
  
  Develop training materials and support users in adopting new processes.
• 
  
  Stay up to date with the latest Salesforce and CPQ trends to recommend improvements.

What We're Looking For:

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  5+ years of Salesforce experience, with a focus on CPQ solutions.
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  Hands-on experience with Salesforce CPQ & Billing or similar tools.
• 
  
  Strong understanding of sales workflows and pricing models.
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  Ability to map business processes and translate them into technical solutions.
• 
  
  Experience working in Agile environments and managing multiple priorities.
• 
  
  Excellent problem-solving skills and attention to detail.
• 
  
  Strong communication and collaboration abilities.

If you're passionate about driving efficiency and leveraging technology to streamline sales operations, we'd love to hear from you. Apply today!

Mason Frank have partnered with an established Digital Consulting business who are in the process of building a best in class Salesforce practice in the UK ecosystem.

This role would suit an experienced Salesforce Functional Consultant who would like to join this Partner at a critical point in their growth and take a lead role in their consulting practice.


Role & Responsibilities

• Collaborate with clients to understand their business needs and translate them into Salesforce solutions.
• Design and implement Salesforce configurations, customizations, and integrations.
• Provide expert guidance on Salesforce best practices and industry standards.
• Conduct training sessions and workshops to empower clients with Salesforce knowledge.
• Troubleshoot and resolve issues to ensure seamless Salesforce operations

Skills & Qualifications

• Proven experience as a Salesforce Functional Consultant.
• Strong understanding of Salesforce platform capabilities and limitations.
• Excellent problem-solving skills and ability to think critically.
• Effective communication skills and ability to work collaboratively with clients and team members.
• Salesforce certifications (e.g., Salesforce Administrator, Salesforce Consultant: i.e Sales, Service & Experience) are a plus.

Benefits

• Be part of a prestigious summit partner team
• Working on cutting edge salesforce implemenations with leading organizations
• Base salary rage £65,000 to £75,000 + bonus potential & benefits package incl private healthcare
• Access to central London office

**Applicants must have full right to work in the UK and not require any sponsorship**

Mason Frank are proud to partner with a leading Salesforce Platinum Partner who are actively hiring for a Salesforce functional consultant with proven experience working with Salesforce Revenue Cloud.

Key Responsibilities:

• Collaborate with clients to understand their business requirements and translate them into effective Salesforce solutions.
• Design and implement Salesforce Revenue Cloud solutions, including CPQ (Configure, Price, Quote) and Billing.
• Provide expert guidance on best practices and industry standards for Salesforce Revenue Cloud.
• Conduct workshops and training sessions for clients to ensure successful adoption and utilization of Salesforce solutions.
• Work closely with cross-functional teams, including developers, project managers, and other consultants, to deliver high-quality projects on time and within budget.
• Stay up-to-date with the latest Salesforce features, releases, and industry trends to continuously enhance your knowledge and skills.

Qualifications:

• Proven experience as a Salesforce Consultant with a focus on Revenue Cloud.
• In-depth knowledge of Salesforce CPQ and Billing.
• Salesforce certifications, such as Salesforce Certified CPQ Specialist, are highly desirable.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• A passion for helping clients achieve their business objectives through innovative Salesforce solutions.

Compensation & Benefits

• Base salary circa £55k to £65k + bonus & benefits
• Opportunities for professional growth and development.
• A collaborative and supportive work environment.
• The chance to work with a diverse range of clients and industries.
• The opportunity to be part of a leading Salesforce Platinum Partner.

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