Salesforce Administrator

New York City (Hybrid)

Summary

We're seeking a hands-on Salesforce Administrator to serve as the primary owner of our Salesforce environment. This business-facing role focuses on supporting sales and revenue teams through expert configuration, insightful reporting, impeccable data quality, and light customization/integration work. You'll collaborate closely with sales leadership, Sales Technology, and IT while driving user adoption and platform maturity.

Responsibilities

Salesforce Administration & Support (~60%)

• Primary point of contact for all Salesforce configuration, security, user management, and enhancements
• Build and maintain fields, page layouts, record types, validation rules, flows, process builder, and approval processes
• Create and optimize reports, dashboards, list views, Account Hierarchy, Territory Management, and assignment rules
• Manage sandboxes, change sets, deployments, and third-party apps (e.g., SalesConnect, CPQ, outreach tools)
• Deliver training, documentation, and ongoing support to sales and revenue teams; lead adoption initiatives
• Partner with Sales Tech/IT on release management and new feature evaluation

Light Development & Integration (~20%)

• Collaborate on solutions requiring Apex triggers, Lightning Web Components, Visualforce, or advanced Flow
• Support integrations with marketing automation, CPQ, ERP, data warehouse, etc., via APIs or middleware
• Ensure all custom work is scalable, documented, and version-controlled

Data Management & Quality (~20%)

• Own end-to-end data integrity, deduplication (Cloudingo, DemandTools, Validity), enrichment, and cleansing
• Execute regular and ad-hoc imports/exports, mass updates, and scheduled maintenance
• Monitor and reconcile data across integrated systems

Requirements

Required

• Salesforce Administrator certification (current ADM-201 or equivalent)
• 3-5+ years of hands-on Salesforce administration in a sales/revenue operations environment
• Expert in Sales Cloud configuration, security model, reporting, dashboards, forecasting, and territory management
• Proven data management skills (Data Loader, deduplication, mass updates)
• Strong stakeholder management, requirements gathering, training, and communication abilities
• Proficiency in Excel (pivot tables, VLOOKUP; macros a plus)

Preferred

• Additional certifications (Advanced Admin, Platform App Builder, Sales Cloud Consultant)
• Light coding experience (Apex, LWC, Visualforce)
• Exposure to middleware/ETL tools (MuleSoft, Boomi, Informatica, etc.) and apps like Marketo, Outreach, Gong, or CPQ
• Background in sales ops, rev ops, enablement, or change management

Tenth Revolution, powered by Mason Frank, is a global leader in Salesforce.com recruitment, specializing solely in connecting Salesforce professionals with opportunities.

Job Title: Director, CRM & Sales Systems

Position Overview

The Director, CRM & Sales Systems will oversee the strategy, development, and day-to-day management of the organization's sales technology ecosystem. This includes ownership of the Salesforce platform and other tools that support distribution, enablement, and operational effectiveness. The role is accountable for establishing a long-term vision for CRM capabilities, ensuring strong adoption, optimizing processes, improving data quality, and enabling reporting and analytics to support business growth.

This leader will collaborate closely with teams across Sales, Relationship Management, Technology, Marketing, and Finance to understand business needs, refine workflows, and guide enhancements from concept through execution.

Key Responsibilities:
- Oversee the development and implementation of sales enablement platforms.
- Collaborate with cross-functional teams to optimize the Salesforce ecosystem.
- Analyze data to provide insights that improve sales operations and efficiencies.
- Lead training programs to equip sales personnel with essential tools and knowledge.
- Stay updated on industry trends to drive innovative solutions within the team.

Ideal candidates will possess strong skills in Sales Operations and Salesforce, demonstrating their ability to enhance productivity and foster collaboration.

In addition to a competitive salary, the role offers a comprehensive benefits package, including a 401(K) match, reduced-priced shares, medical and dental insurance, and pension contributions.

If you are passionate about sales enablement and thrive in an onsite collaborative environment, we encourage you to apply for this exciting opportunity.

Job Title: Solution Architect - AgentForce Implementation (Service Cloud)

Location: Hybrid, Plano TX (Relocation assistance offered)

Employment Type: Full-Time

Compensation: $185,000+

About the Role:

We are seeking a seasoned Strategic Solution Architect with deep expertise in Salesforce Service Cloud to lead the implementation of AgentForce. This role is critical to ensuring a scalable, secure, and high-performing solution that aligns with business goals and enhances agent productivity and customer experience.

Key Responsibilities:

• Lead the end-to-end architecture and design of the AgentForce implementation within Salesforce Service Cloud.
• Collaborate with cross-functional teams including business stakeholders, Salesforce developers, system integrators, and product owners to define and deliver strategic solutions.
• Translate business requirements into scalable technical designs that leverage Salesforce best practices.
• Ensure integration of AgentForce with existing Salesforce orgs, data models, and third-party systems.
• Provide architectural governance, technical leadership, and mentorship to delivery teams.
• Define and enforce standards for data security, performance optimization, and system reliability.
• Drive roadmap planning, gap analysis, and solutioning for future enhancements and scalability.
• Act as the primary point of contact for architectural decisions and escalation during implementation phases.

Required Qualifications:

• 7+ years of experience in enterprise architecture, with a strong focus on Salesforce platforms.
• Proven experience implementing Salesforce Service Cloud solutions at scale.
• Deep understanding of Salesforce data architecture, security models, and integration patterns.
• Experience with AgentForce or similar agent enablement platforms is highly preferred.
• Strong communication and stakeholder management skills.
• Salesforce certifications such as Application Architect or System Architect are a plus.

Salesforce Administrator - Bridgewater, NJ

Overview

A leading global manufacturer is seeking an experienced Salesforce Administrator to serve as the primary regional owner for Sales Cloud across the United States. This highly visible position combines hands-on administration, advanced user support, data stewardship, analytics, training, and delivery of strategic CRM initiatives.



Responsibilities:

• Handle object/task re-assignments and resolve functional questions across multiple commercial business units
• Execute and enforce weekly data-quality routines (Accounts, Contacts, Opportunities, Activities)
• Act as Tier-2/3 escalation point for complex configuration, workflow, and integration issues
• Proactively monitor system health, identify risks, and implement preventive measures
• Maintain regional data accuracy in alignment with enterprise governance standards
• Design, develop, and maintain executive-level reports and dashboards using global templates and frameworks
• Collaborate with Sales, Marketing, Customer Success, and R&D leadership to turn data into an actionable strategy
• Own the complete new-user on-boarding experience and ongoing enablement curriculum
• Deliver regular cadence of live training: weekly open office hours, bi-weekly new-hire sessions, monthly best-practice workshops
• Stay current on Salesforce releases and translate new features into business value for the region
• Lead roll-out and sustained adoption of high-priority sales effectiveness programs in the US/Canada territory
• Gather requirements, write user stories, coordinate testing, create process documentation, deliver hyper-care support, and provide supplemental training
• Represent regional needs in global release planning, custom development, and enhancement projects

Requirements

• Bachelor's degree in Information Technology, Computer Science, Business, or equivalent
• Minimum 5 years of hands-on Salesforce administration and support experience
• Proven ability to manage competing priorities in a fast-moving commercial environment
• Outstanding communication skills with experience in training and influencing diverse user groups
• Demonstrated success in resolving complex technical issues and driving user adoption
• Salesforce Administrator certification
• Advanced reporting experience (dashboards, Einstein Analytics, etc.)
• Prior involvement in sales methodology or opportunity-management program deployments
• Natural problem-solver who enjoys being the go-to Salesforce expert
• Comfortable switching between tactical troubleshooting and strategic presentations to senior leadership
• Passionate about data quality, process discipline, and user empowerment
• Self-starter with strong project management instincts and a continuous-learning mindset

About Mason Frank

Mason Frank International is the global leader in Salesforce recruitment, connecting top Salesforce professionals with leading organisations worldwide. Our deep market expertise and extensive network help candidates find career-defining roles while enabling companies to build exceptional Salesforce teams.

An established Salesforce Partner is looking to add an experienced Salesforce Seller to their team. The right candidate will have deep connections in the SFDC ecosystem, a strong understanding of how to Co-Sell with Salesforce, HighTech industry experience, and a proven track record of exceeding $3-4M quotas.

Key responsibilities include:

• Meet, and exceed, services booking quotas
• Actively nurture Salesforce territory to source leads and drive client/prospect events that align with GTM strategy
• Actively pursue and hunt for new business opportunities in accounts
• Network within the industry, market, and accounts to drive new client opportunities
• Identify/develop key partner strategies for specific customers and market segments
• Manage all phases of the sales process to successful close (including proposal development, coordination of estimate and scope construction, client presentations, statements of work and other legal contracts)
• Partner with the pre-sales team and Solution Architects to transform the client's needs into a clearly articulated scope, estimate and plan to meet their objectives
• Handle client objections and think creatively to overcome barriers
• Add industry-specific and technology solution expertise to the sales process
• Maintain and nurture client relationships and partner with our delivery team members to create client roadmaps that can lead to additional business
• Travel for Client and/or Salesforce meetings and events, as needed

SALESFORCE PROFESSIONALS, Don't miss out an opportunity to be a valued part of this company and send your resume now to Brett at b.nason@masonfrank.com. Call Brett Nason for more information at 646-580-7483. *Send your resume now to Brett at b.nason@masonfrank.com before interview considerations are terminated.

Mason Frank International is the global leader for Salesforce.com recruitment, advertising more Salesforce.com jobs than any other agency. We deal with both Salesforce.com Partners & End Users throughout North America. By specializing solely in placing candidates in the Salesforce.com market I have built relationships with most of the key employers in North America and have an unrivaled understanding of where the best opportunities and Salesforce.com jobs are.

An established Salesforce End User is looking to add a Sr. Salesforce Development Lead to their team. This organization is highly invested in Salesforce and is looking to build a new Salesforce Center of Excellence from the ground up. This role calls for a Lead Salesforce Developer that is an expert in coding Apex & LWC from scratch, interacting with key business stakeholders, and mentoring junior developers.



We are seeking…

• Minimum of 7 years as a Salesforce Developer
• Languages: APEX, Lightning Web Components, Visualforce Pages, JavaScript
• Technical leadership, following best practices including integration and application development, deployment, testing (unit and systems), and iterative refinement
• Solid understanding of and detailed experience with Salesforce architecture and API
• Proven ability to lead junior developers and conduct code reviews
• Proven ability to work in a team environment. Good communication skill
• Salesforce Certifications (preferred): Platform Developer I, Platform Developer II, JavaScript Developer I, Application Architect, Systems Architect, Integration Architect, etc.

SALESFORCE PROFESSIONALS, Don't miss out an opportunity to be a valued part of this company and send your resume now to Brett at b.nason@masonfrank.com. Call Brett Nason for more information at 646-580-7483. *Send your resume now to Brett at b.nason@masonfrank.com before interview considerations are terminated.

Mason Frank International is the global leader for Salesforce.com recruitment, advertising more Salesforce.com jobs than any other agency. We deal with both Salesforce.com Partners & End Users throughout North America. By specializing solely in placing candidates in the Salesforce.com market I have built relationships with most of the key employers in North America and have an unrivaled understanding of where the best opportunities and Salesforce.com jobs are.

SFDC / Developer / Remote / End-User / LWC / API / Mason Frank

An established Salesforce Partner is looking to add a MuleSoft Architect to their team. The right candidate will have 5+ years' experience in architecture, design, and implementation of Mulesoft integrations. This role calls for someone who is comfortable rolling up their sleeves and mentoring junior resources.

We are seeking…

• 5+ years of Mulesoft experience
• Strong integration experience with Salesforce
• Develop application framework and establish foundation and standards for code development
• Lead development team to develop, test, and deploy application components
• Provide hands-on contributions to the technical code and design documentation
• Identify and resolve technical design or implementation issues
• Analyze, solution, develop, test, debug and deploys software according to standards in an agile environment
• Effectively communicate with stakeholders and translate business requirements into technical solutions

SALESFORCE PROFESSIONALS, Don't miss out an opportunity to be a valued part of this company and send your resume now to Brett at b.nason@masonfrank.com. Call Brett Nason for more information at 646-580-7483. *Send your resume now to Brett at b.nason@masonfrank.com before interview considerations are terminated.

Mason Frank International is the global leader for Salesforce.com recruitment, advertising more Salesforce.com jobs than any other agency. We deal with both Salesforce.com Partners & End Users throughout North America. By specializing solely in placing candidates in the Salesforce.com market I have built relationships with most of the key employers in North America and have an unrivaled understanding of where the best opportunities and Salesforce.com jobs are.

SFDC / MuleSoft / Integrations / Consulting / Partner / Mason Frank

Mason Frank is recruiting a Salesforce Solution Architect for a dynamic, international team specializing in Salesforce, Data Cloud, Service Cloud, and AI solutions. This remote role (EST-based) focuses on designing scalable architectures, leading global delivery teams, and advising executives on transformative projects. You'll own solutions from strategy to execution, driving operational efficiency for mid-sized and enterprise clients ready to scale with innovative technologies.

Responsibilities

• Architect & Deliver: Lead the design and implementation of Salesforce solutions across Sales, Service, Experience, and Data Cloud, translating business needs into secure, scalable architectures while adhering to best practices, limits, and integrations. Provide hands-on technical support to accelerate delivery.
• Advise Clients: Act as the key technical and strategic advisor, facilitating workshops, discovery sessions, and demos; clearly communicate complex trade-offs to technical and executive audiences.
• Lead Teams & Projects: Ensure on-time, on-budget delivery aligned with client goals; resolve escalations efficiently.
• Support Growth: Partner with sales on scoping, proposals, and Statements of Work (SOWs); contribute architectural insights to pre-sales activities.
• Contribute to Expertise: Create content like case studies, blogs, and webinars to enhance market presence; stay current on Salesforce and AI trends to position the team as industry leaders.

Requirements

• Experience: 5+ years in Salesforce consulting with architectural leadership in Sales, Service, and Experience Cloud; proven success leading global teams on enterprise-scale projects.
• Technical Expertise: Deep knowledge of AgentForce, Data Cloud, Service Cloud Voice, AI-driven solutions, data modeling, security, and integrations.
• Skills: Strong communication to translate technical concepts into business value; ability to simplify ideas for clients and content creation.
• Certifications (Required): Salesforce Administrator, Platform App Builder, Sales Cloud Consultant, Service Cloud Consultant.
• Certifications (Preferred): Data Cloud Consultant, Experience Cloud Consultant, Revenue Cloud Consultant, Marketing Cloud Consultant, Application/System Architect, Agentforce Specialist.
• Bonus: Track record of knowledge sharing via articles, presentations, webinars, or community involvement.

Benefits

Influence how enterprises optimise operations with Salesforce and AI, supported by a results-driven team!

About Mason Frank

Mason Frank International is the global leader in Salesforce recruitment, connecting top Salesforce professionals with leading organisations worldwide. Our deep market expertise and extensive network help candidates find career-defining roles while enabling companies to build exceptional Salesforce teams.

Senior Implementation Manager

Overview

We are seeking a Salesforce Solutions Architect to serve as Senior Implementation Manager, leading the Implementation Specialists team in a player/coach capacity. This role combines hands-on Salesforce architecture and team management responsibilities.

The Senior Implementation Manager will work directly with senior leadership to ensure high-quality customisation, integration, and administration of the organisation's CRM Platform. The ideal candidate excels at cross-team collaboration, including with Client Success Managers, Support Desk teammates, and 3rd-party vendors, while delivering scalable and strategic Salesforce solutions.

Key Responsibilities

Leadership & Management

• Supervise and mentor the Junior Implementation Specialist, ensuring successful project execution.
• Manage team resources across weekly sprints for optimal allocation and utilization.
• Lead system conversion projects and new integration implementations with accurate, timely delivery.
• Coordinate with 3rd-party developers, balancing workload across internal and external resources, while managing project timelines and budgets.

Technical Expertise

• Oversee daily customization of multiple Salesforce instances with a Practifi overlay.
• Design and manage complex workflows using Salesforce declarative tools.
• Develop and deploy custom reports and dashboards tailored to CSM requirements.
• Configure integrations between Salesforce and external platforms.
• Perform data exports, transformations, and imports between systems.
• Ensure all deliverables align with project scope and quality standards.
• Manage QA processes for all team deliverables.
• Write work item descriptions and document instance changes.
• Stay current on Salesforce releases, recommending new features for adoption.

Collaboration & Communication

• Partner effectively with Client Success Managers and Support Desk teammates.
• Work closely with 3rd-party technology vendors to ensure seamless integration.
• Track and report project resource usage and provide regular stakeholder updates.

Strategic Planning

• Navigate a fast-paced environment with shifting priorities and complex challenges.
• Translate business requirements into actionable Salesforce implementation work.
• Recommend system improvements and feature adoption to enhance organisational outcomes.

Requirements

• 5+ years of Salesforce Administrator experience.
• 3+ years of Salesforce Solutions Architect experience.
• 1+ year people management experience.
• Proven ability to translate business requirements into Salesforce technical implementations.
• Hands-on experience with Practifi or other financial services ISV Salesforce platforms.
• Proficiency in Microsoft Office (especially Excel).
• Strong knowledge of Salesforce custom objects, flows, triggers, and Lightning components/pages.
• Familiarity with SOQL/SQL.
• Experience in Wealth Management or Financial Services.
• Diligent, detail-oriented, and strategic thinker.

Opportunity

This role is ideal for a candidate ready to step into a leadership position, manage a growing team, and leverage their expertise in Salesforce to drive successful implementation projects across a dynamic environment.

Tenth Revolution, powered by Mason Frank, is a global leader in Salesforce.com recruitment, specialising solely in connecting Salesforce professionals with opportunities.