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Job Title: Revenue Operations Manager
Location: CA (Remote / Hybrid)
Job Type: Full-Time

Overview

We are seeking a Revenue Operations Manager to lead the design, build-out, and continuous optimization of reporting and analytics across Sales, Marketing, and Customer Care functions. This role will manage a small team of analysts and serve as the central hub connecting campaign performance data, sales pipeline metrics, and customer experience insights into actionable intelligence for leadership.

The ideal candidate combines analytical rigor with business acumen-able to write SQL queries, build dashboards in Salesforce and BI tools, and translate data into clear narratives that drive strategic decisions. This is a high-visibility role with direct impact on how the organization measures, understands, and improves its revenue-generating activities.

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Key Responsibilities

Reporting & Analytics

• Design, build, and maintain dashboards and automated reports for Sales, Marketing, and Customer Care using Salesforce, Excel, and BI/visualization tools.
• Develop and standardize KPIs and performance metrics across the revenue lifecycle-from lead generation through deal closure and post-sale satisfaction.
• Create campaign-level attribution reporting to measure marketing ROI across digital channels, partnerships, and customer touchpoints.
• Perform ad hoc analysis on sales funnel performance, conversion rates, lead quality, and customer care trends to surface actionable insights.

CRM & Data Management

• Serve as a Salesforce subject matter expert, ensuring data integrity, optimizing workflows, and building reports and dashboards.
• Write and maintain SQL queries to extract, transform, and analyze data for reporting and analysis needs.
• Partner with technical teams to improve data pipelines and integrations, ensuring accurate data flow between marketing platforms, CRM, and reporting tools.
• Maintain documentation of data definitions, report logic, and business rules for consistency and institutional knowledge.

Team Leadership & Collaboration

• Manage and mentor two analysts, providing direction on priorities, development, and quality standards.
• Collaborate cross-functionally with Sales, Marketing, Customer Care, and Compliance to align reporting with business objectives.
• Present findings and recommendations to senior leadership, translating complex data into clear business narratives.

Process Optimization

• Identify inefficiencies and bottlenecks in revenue processes and recommend data-driven improvements.
• Support campaign planning with historical benchmarks and predictive analysis.
• Ensure reporting and analytics comply with industry regulations and internal compliance standards.

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Qualifications

Required:

• 5+ years in revenue operations, marketing operations, sales operations, business analytics, or a related analytical role
• 2+ years of people management experience
• Proficiency with Salesforce CRM (reporting, dashboards, data management)
• Working knowledge of SQL for data extraction and analysis
• Strong Excel/Google Sheets skills (pivot tables, VLOOKUP/INDEX-MATCH, data modeling)
• Experience building and managing marketing campaign and sales pipeline reports
• Excellent communication and presentation skills for executive-level insights
• Bachelor's degree in Business, Marketing, Finance, Data Analytics, or related field

Preferred:

• Experience in financial services, lending, or related industry
• Familiarity with loan products or regulatory frameworks
• Experience with BI/visualization tools (Tableau, Power BI, Looker, Domo)
• Knowledge of marketing automation platforms and partner marketing programs
• Experience with call center reporting, lead routing, and customer care analytics

Senior Salesforce Developer (Salesforce CPQ)

Location: Fully Remote (UK-based)
Salary: Up to £70,000 per annum
Sector: Education

About the Organisation

Forward-thinking education organisation committed to transforming learning experiences through innovative digital solutions. As we continue to scale and enhance our technology ecosystem, we are looking for a talented Senior Salesforce Developer to play a key role in shaping and optimising our Salesforce platform.

The Role

As a Senior Salesforce Developer, you will take ownership of the design, development, and optimisation of our Salesforce environment, with a particular focus on Salesforce CPQ. You will work closely with stakeholders across the organisation to deliver scalable, high-quality solutions that support business growth and improve user experience.

This is a fully remote role open to candidates based in the UK.

Key Responsibilities

• Lead the development and enhancement of Salesforce solutions, including Salesforce CPQ
• Collaborate with business stakeholders to gather requirements and translate them into technical solutions
• Design and implement scalable, maintainable Salesforce architectures
• Customise Salesforce using Apex, Lightning Web Components (LWC), and declarative tools
• Manage CPQ configuration, pricing rules, product bundles, and quote templates
• Perform code reviews and ensure adherence to best practices and coding standards
• Troubleshoot and resolve complex technical issues
• Mentor junior developers and contribute to team knowledge sharing
• Support integrations with third-party systems and APIs
• Stay up to date with Salesforce releases and emerging technologies

Key Requirements

• Proven experience as a Salesforce Developer in a senior or lead capacity
• Strong hands-on experience with Salesforce CPQ (current or prior)
• Expertise in Apex, Visualforce, and Lightning Web Components (LWC)
• Solid understanding of Salesforce architecture and best practices
• Experience with integrations (REST/SOAP APIs, middleware tools)
• Familiarity with version control systems (e.g., Git) and CI/CD pipelines
• Strong problem-solving skills and attention to detail
• Excellent communication skills, with the ability to engage non-technical stakeholders
• Salesforce certifications (e.g., Platform Developer I/II) are highly desirable

Desirable Experience

• Experience within the education sector or similar mission-driven organisations
• Knowledge of Agile/Scrum methodologies
• Experience with other Salesforce products (e.g., Service Cloud, Experience Cloud)

Benefits

• Fully remote working within the UK
• Competitive salary up to £70,000
• Generous holiday allowance
• Pension scheme
• Professional development and certification support
• Opportunity to work on impactful projects in the education sector

CRM Product Manager

📍 London (Office-Based)
💰 Up to £55,000 Basic + Benefits



leading luxury hospitality group renowned for delivering exceptional guest experiences across a portfolio of premium venues. With a strong focus on personalisation, data-driven insights, and world-class service, we are investing in our CRM capabilities to better understand and engage our guests across multiple touchpoints.

The Role

We are seeking a highly capable CRM Product Manager to lead the development, optimisation, and strategic direction of our CRM ecosystem. This is a hands-on role suited to someone who has not only worked with CRM platforms but has actively built and configured CRM solutions.

You will play a critical role in shaping how we capture, manage, and activate guest data, ensuring a seamless and personalised experience across our venues.

Key Responsibilities

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  Own and manage the CRM product roadmap aligned with business and guest experience objectives
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  Design, build, and optimise CRM systems and workflows within platforms such as Salesforce, HubSpot, or similar
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  Lead the implementation and ongoing development of CRM solutions across multiple sites
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  Oversee data architecture, segmentation, and automation strategies to enhance guest engagement
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  Manage and optimise SevenRooms as a core CRM and guest experience platform
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  Conduct regular CRM audits, ensuring data quality, consistency, and compliance across systems
• 
  
  Collaborate with marketing, operations, and technology teams to deliver integrated CRM initiatives
• 
  
  Analyse CRM performance, campaign effectiveness, and guest insights to inform decision-making
• 
  
  Drive innovation in personalisation, lifecycle marketing, and guest retention strategies

Experience & Skills Required

• 
  
  4+ years' experience working with CRM systems (e.g., Salesforce, HubSpot, or similar)
• 
  
  Proven experience building CRM systems-not just using them-either within CRM platforms or through custom-built solutions
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  Strong expertise in SevenRooms, ideally across multi-site or international environments
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  Demonstrated ability to structure, audit, and cleanse complex datasets
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  Solid understanding of CRM architecture, integrations, and automation workflows
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  Analytical mindset with the ability to translate data into actionable insights
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  Strong stakeholder management and cross-functional collaboration skills
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  Experience within hospitality, luxury, or multi-site environments is highly desirable

Working Environment

• 
  
  London-based, office-based role (candidates must be comfortable working on-site)
• 
  
  Collaborative, fast-paced environment within a premium hospitality setting

What We Offer

• 
  
  Competitive salary up to £55,000
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  Comprehensive benefits package
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  Opportunity to shape CRM strategy within a growing luxury brand
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  Exposure to multi-site and potentially international operations
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  Career progression within a dynamic and innovative business

VP of Engineering (Salesforce) - Arizona

A growing Arizona-based company is seeking a VP of Engineering (Salesforce) to lead and execute the organization's technical vision. This senior leader will bring strong architectural expertise and a proven ability to scale engineering teams and platforms, while driving delivery, culture, and technical excellence across the Salesforce ecosystem.

This role starts as hybrid in Arizona, with plans to transition to fully remote after the first few months.

We're looking for:

• 10-15+ years of technical experience, including senior leadership roles (Director, VP, or similar)
• Deep expertise in architecture (services, APIs, scalability, performance, and reliability)
• Experience building and scaling engineering best practices (SDLC, Agile, CI/CD, code quality, QA automation)
• Strong Salesforce background (Apex, LWC, integrations, data modeling) with hands-on experience
• Executive-level communication skills, with the ability to present to C-suite, board, and private equity stakeholders
• Salesforce certifications (Application Architect, System Architect, or similar)

SALESFORCE PROFESSIONALS, Don't miss out an opportunity to be a valued part of this company and send your resume now to Brett at b.nason@masonfrank.com. Call Brett Nason for more information at 646-580-7483. *Send your resume now to Brett at b.nason@masonfrank.com before interview considerations are terminated.

Mason Frank International is the global leader for Salesforce.com recruitment, advertising more Salesforce.com jobs than any other agency. We deal with both Salesforce.com Partners & End Users throughout North America. By specializing solely in placing candidates in the Salesforce.com market I have built relationships with most of the key employers in North America and have an unrivaled understanding of where the best opportunities and Salesforce.com jobs are.

SFDC / VP of Engineering / Arizona / Apex / API / Mason Frank

My client, a rapidly expanding health and wellness organization, is seeking a Senior Business Systems Analyst. This is a hands-on role sitting at the heart of their customer support operation - owning the tools, building the automations, and making sure thousands of daily interactions run smoothly.

The right person for this role:
- Has owned a support tech stack end-to-end - Zendesk, Salesforce Service Cloud, or similar
- Actually builds things - automations, workflows, configurations
- Experience with a CTI or contact center platform (Aircall, RingCentral, Five9, Zoom Contact Center)
- Is already using AI tools to make their work faster and better
- Is Boston-based and excited to be in office with a great team

If this sounds interesting to you, reach out directly at a.moran@masonfrank.com or apply here!

We're working with a Higher Education organization that's looking for a Salesforce Business Analyst with strong CPQ and Sales Cloud experience; familiarity with marketing automation (Pardot or Eloqua) is a plus. In this role you'll support internal Sales and Marketing teams by gathering and documenting business requirements, creating process maps and workflows, and leading UAT. Occasional Salesforce configuration may be required.

Requirements:

* 4+ years of experience as a Salesforce Business Analyst
* Strong skills in gathering and documenting business requirements
* Proven experience with leading UAT efforts, process mapping, and workflow analysis
* 2+ years of CPQ and Sales Cloud experience
* Desired Certifications: Salesforce Business Analyst, Salesforce Platform Administrator, Salesforce Platform App Builder


This is a remote position with flexibility in work hours. If you are details-oriented and passionate about leveraging technology to improve business processes, we encourage you to apply.

Senior Salesforce Developer

Location: London (Hybrid Working)
Salary: £75,000 - £85,000 + 20% Bonus
Employment Type: Full-time, Permanent

Dynamic and growing property business based in London, focused on delivering innovative real estate solutions across residential and commercial markets. As part of our continued digital transformation, we are investing heavily in our Salesforce platform to enhance customer experience, streamline operations, and drive business growth.

The Role

Seeking an experienced Senior Salesforce Developer to take a leading role in the design, development, and optimisation of our Salesforce ecosystem. You will work closely with stakeholders across the business to deliver scalable solutions, improve system performance, and support strategic initiatives.

This is a hybrid role, offering a balance between remote working and time in the London office.

Key Responsibilities

• Lead the design and development of Salesforce solutions across Sales Cloud and Service Cloud
• Collaborate with business stakeholders to gather requirements and translate them into technical solutions
• Develop custom solutions using Apex, Lightning Web Components (LWC), and Visualforce
• Manage integrations with third-party systems and APIs
• Ensure best practices in coding, testing, and deployment (CI/CD pipelines)
• Mentor junior developers and provide technical leadership within the team
• Maintain system security, data integrity, and performance optimisation
• Support ongoing enhancements and troubleshooting of the Salesforce platform

Key Skills & Experience

• Extensive experience as a Salesforce Developer, with a strong understanding of the platform
• Proficiency in Apex, Lightning Web Components (LWC), SOQL, and Salesforce APIs
• Experience with integrations (REST/SOAP APIs, middleware tools)
• Strong knowledge of Salesforce architecture and best practices
• Experience working in Agile environments
• Salesforce certifications (e.g. Platform Developer I/II) highly desirable
• Excellent problem-solving skills and attention to detail
• Strong communication skills with the ability to engage both technical and non-technical stakeholders

What's On Offer

• Competitive salary (£75,000 - £85,000)
• 20% performance-based bonus
• Hybrid working model
• Opportunity to work on high-impact digital transformation projects
• Career progression in a growing organisation
• Collaborative and supportive working environment

Eligibility

Applicants must have full right to work in the UK. Sponsorship is not available for this role.

Salesforce Solution Architect
Zürich

Mason Frank International ist ein auf Salesforce spezialisiertes Personalvermittlungsunternehmen. Unser Kunde mit Sitz in Zürich sucht derzeit eine:n Salesforce Solution Architect zur Erweiterung des Salesforce-Teams.

Deine Rolle

• Du entwickelst skalierbare, sichere und Cloud übergreifende Systemarchitekturen auf der Salesforce-Plattform
• Du bringst dich aktiv in Ausschreibungen, Kundentermine und Angebotsprozesse ein und zeigst, wie Technologie echten Mehrwert liefert.
• Du übersetzt fachliche Anforderungen in verständliche, umsetzbare technische Konzepte.
• Du begleitest Projekte ganzheitlich - von der Konzeption bis zur Umsetzung - als technische Leitung und Ansprechpartner:in für Kund:innen, Fachbereiche und Entwicklungsteams.
• Du denkst Datenmodelle, Integrationen, Sicherheits- und Deploymentstrategien von Beginn an mit.

Dein Profil

• Mehrjährige Projekterfahrung auf der Salesforce-Plattform, idealerweise mit mehreren Clouds (Sales, Service, Marketing, Experience, Data Cloud, Nonprofit)
• Fundierte Erfahrung in der Konzeption technischer Lösungen sowie deren verständlicher Darstellung - intern wie extern.
• Erfahrung im Pre-Sales-Umfeld, z. B. bei der Erstellung von Lösungskonzepten, Angeboten und Workshops.
• Kenntnisse in Datenarchitektur, Systemintegration (z. B. mit ERP-Systemen, Middleware oder Data Lakes) sowie technischer Skalierung.
• Fliessende Deutschkenntnisse sowie sichere Englischkenntnisse - in Kommunikation, Dokumentation und Präsentation

Hinweis: Wir freuen uns über Bewerbungen von Schweizer oder EU-Bürger:innen sowie von Personen mit gültiger Schweizer Arbeitsbewilligung.

Wenn du an dieser Position interessiert bist und mehr erfahren möchtest, melde dich gerne bei mir.

We are seeking a Technical Architect with expertise in Salesforce Data Cloud, Sales Cloud, and Service Cloud to enhance our client's platform architecture and support system initiatives. This role focuses on aligning technology solutions with business goals, driving innovation, and ensuring seamless integration across applications. The environment promotes flexibility and allows for collaboration among teams while maintaining a clear focus on delivering high-quality results.

* Strong experience with Salesforce Data Cloud, Sales Cloud, and Service Cloud
* Expertise in designing and implementing cloud-based solutions
* Proficiency in data modelling and integration best practices
* Ability to translate business requirements into effective technical solutions
* Experience working within agile development methodologies

This role is based in Zurich and a valid work Permit is required to initiate the application process.

If you are ready to make a significant impact in a cooperative setting, we would like to hear from you.

Job Title: Mid-Level Software Engineer
Location: York, UK | Type: Full-Time

Overview:
An exciting, fast-growing tech scale-up is looking for a Mid-Level Software Engineer to join their team. The company develops cloud-based SaaS solutions and values speed, quality, and creative problem-solving. They also embrace AI tools to reduce repetitive work, allowing engineers to focus on impactful projects.

Role & Responsibilities:

• 
  
  Work full stack on core applications and internal platforms
• 
  
  Develop backend logic in Apex and frontend components with Lightning Web Components, JavaScript/TypeScript
• 
  
  Build and maintain RESTful APIs
• 
  
  Participate in architecture discussions, code reviews, and problem-solving

Requirements:

• 
  
  2-3 years software development experience, strong OOP (Java/C#)
• 
  
  Proficient in JavaScript, RESTful API design, and full-stack development
• 
  
  Salesforce experience is a bonus but not required
• 
  
  Mentorship or industry-specific experience is a plus

Why Apply:

• 
  
  AI-augmented workflow to focus on complex work
• 
  
  Flat structure with direct impact on projects
• 
  
  Opportunity for career growth and tackling bigger challenges
• 
  
  Collaborative, curiosity-driven culture