Mason Frank have partnered with a globally recognised brand that are seeking a proactive and detail-oriented Salesforce Administrator to support our highly integrated greenfield Salesforce platform. This role is pivotal in bridging the gap between business and technology teams, ensuring we maximise the value of our investments in Sales Cloud, Service Cloud, Commerce Cloud (B2C), and Agentforce.



In this exciting role, you will manage the day-to-day platform operations, gather and translate business requirements into well-defined user stories, and implement robust solutions in collaboration with our Salesforce partners. You'll be a key contact for end-users, driving adoption and ensuring the platform runs smoothly - all aligned with our strategy of simplicity, standardisation, and scalability.



Key Responsibilities

• Platform Administration: Manage all aspects of user and license management - including new user setup/deactivation, roles, profiles, permissions, and public groups.
• Declarative Development: Create and manage solutions using Flow, App Builder, validation rules, and page layouts.
• Backlog Management: Own and maintain the product backlog, writing clear user stories and acceptance criteria. Prioritise in collaboration with the CRM Tech Lead.
• Release Support: Assist in the release process using our DevOps toolset (e.g., Copado) and carry out QA testing.
• Stakeholder Collaboration: Work across departments to gather and document requirements.
• Process Improvement: Identify opportunities for improvements and system enhancements aligned with the roadmap.
• User Support: Provide 1st and 2nd-line support, escalate issues as necessary.
• Data Management: Perform data uploads, deduplication, and cleansing. Support report/dashboard creation.
• Training & Adoption: Develop training materials and documentation to promote adoption and best practices.

What You Will Bring

• Proven experience as a Salesforce Administrator on a complex, integrated Salesforce instance.
• Salesforce Administrator Certification required. Advanced Admin and Platform App Builder certifications desirable.
• Strong understanding of Salesforce governance (data management, security, release best practices).
• Experience managing a product backlog and using tools like JIRA, including sprint planning.
• Background in operational support and release management.
• Comfortable working with cross-functional teams including IT, business, and third-party partners.
• Strong stakeholder engagement and communication skills.
• Familiarity with Agile/Scrum frameworks.
• Experience supporting change initiatives, training, and documentation.
• Ability to explain complex solutions to non-technical stakeholders.

Salesforce Application Manager

Location: Den Bosch, Netherlands (onsite 3-5 days per week)



We're supporting an international organisation that runs large-scale customer programmes across Europe. To strengthen their Salesforce team, they're looking for a motivated Salesforce Application Manager to take ownership of their Salesforce environment and help drive continuous improvement.

What you'll be doing:

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  Configure and maintain Salesforce, including flows, automation, and declarative development.
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  Debug and resolve data-related issues raised by the business.
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  Challenge and optimise internal processes using Salesforce capabilities.
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  Support integrations with systems such as Slack, Tableau, and ERP (Certinia/FinancialForce experience is a strong advantage).
• 
  
  Collaborate closely with IT colleagues, including developers, scrum master, QA, and Azure specialists.

What we're looking for:

• 
  
  Proven experience as a Salesforce Administrator.
• 
  
  Strong understanding of Salesforce configuration, flows, and automation.
• 
  
  Problem-solving mindset with experience debugging and resolving system issues.
• 
  
  Experience with Certinia/FinancialForce ERP highly preferred (especially supply chain module).
• 
  
  Eager to learn, proactive, and comfortable in an international environment.
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  English-speaking environment

What's on offer:

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  Competitive salary + bonus potential (up to 3 months).
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  Pension scheme.
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  Travel allowance or NS card.
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  Company phone and laptop.
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  Lunches in office
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  Regular company events and international trips.
• 
  
  A collaborative, forward-thinking team where automation and modern Salesforce practices are already in place.

If you're a Salesforce professional who enjoys combining technical skills with business process improvement - and you want to work in a modern, international environment, then this is one job not to miss

Apply now to learn more about this opportunity.

Senior Salesforce Developer

Location: Belgium (Hybrid)
Salary: €5.000 - €6.500 per month (depending on experience) + company car + full Belgian benefits

A top-tier Salesforce Summit Partner is looking for a Senior Salesforce Developer to join their team. This partner is known for tackling complex, multi-cloud Salesforce implementations across industries like retail, automotive, manufacturing, and telecom. Backed by one of Europe's largest IT ecosystems, they combine the agility of a specialist consultancy with the stability of a market leader.

This is an opportunity to take ownership of challenging Salesforce projects where your Apex skills and architectural mindset will make a real difference.

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What you'll do

• 
  
  Lead Apex development across multiple Salesforce clouds
• 
  
  Take responsibility for technical solution design and architecture
• 
  
  Work on complex integrations and high-performance customisations
• 
  
  Collaborate with consultants, architects, and client stakeholders to shape end-to-end solutions
• 
  
  Stay ahead of Salesforce innovations and apply best practices

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What we're looking for

• 
  
  Proven experience as a Salesforce Developer (5+ years), with strong Apex expertise
• 
  
  Hands-on knowledge of declarative tools, integrations, APIs, and Lightning development
• 
  
  Background in technical solution design and translating business needs into scalable solutions
• 
  
  Salesforce certifications (e.g., Platform Developer II, Application Architect) are a plus
• 
  
  Strong problem-solving skills, thriving in complex project environments
• 
  
  Fluent in English; Dutch and/or French are a plus

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What's on offer

• 
  
  Salary: €5.000 - €6.500/month (depending on experience)
• 
  
  Company car with fuel card
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  Health & group insurance
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  Meal vouchers and standard Belgian benefits
• 
  
  Hybrid working model (typically 60% remote / 40% on-site)
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  A culture built around growth, collaboration, and technical ownership
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  The chance to work on projects that go far beyond standard CRM deployments

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Why consider this role?

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  Join a Salesforce Summit Partner with a strong track record (hundreds of certifications & projects)
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  Be part of multi-cloud, enterprise-level implementations across diverse industries
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  Collaborate with some of the best Salesforce experts in Belgium
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  Have a genuine say in architectural and technical decisions

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📩 Interested? Apply now to discuss this opportunity in more detail.

Senior Salesforce Administrator / Business Analyst

Location: Randstad, Netherlands
Type: Full-time, Permanent

About the Company

A well-established international organization is looking for an experienced Salesforce professional to take ownership of its CRM environment and lead ongoing improvement projects. The business operates across multiple regions, uses Salesforce as a central system for operations and stakeholder management, and is investing heavily in digital transformation and data-driven processes.

You'll work closely with internal teams across departments to ensure Salesforce is efficient, scalable, and aligned with business goals.

The Role

This is a senior, hands-on position combining Salesforce administration, business analysis, and system improvement. You'll be responsible for maintaining the platform, managing integrations, supporting users, and turning business requirements into well-designed Salesforce solutions.

Key Responsibilities

Salesforce Management & Optimization

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  Own day-to-day Salesforce administration, configuration, and support
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  Create and manage flows, validation rules, approval processes, and page layouts
• 
  
  Ensure data integrity through regular audits, deduplication, and quality checks
• 
  
  Manage user access, roles, and permissions
• 
  
  Prepare reports and dashboards to support operational and strategic decisions

Business Analysis & Process Design

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  Gather requirements from stakeholders across departments
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  Map business processes and translate them into Salesforce solutions
• 
  
  Identify areas for system improvement and automation
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  Communicate technical ideas clearly to non-technical users

Integration & System Development

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  Oversee integrations between Salesforce and other internal platforms
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  Work with third-party vendors or developers on enhancements and new features
• 
  
  Evaluate and implement suitable AppExchange solutions

Governance & Continuous Improvement

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  Maintain best practices for configuration, testing, and release management
• 
  
  Keep up to date with new Salesforce releases and recommend relevant updates
• 
  
  Document processes and ensure consistent user adoption

What You'll Need

• 
  
  5+ years of hands-on Salesforce experience (Sales Cloud, Service Cloud, or similar)
• 
  
  Strong configuration skills using Flows, Process Builder, and advanced admin tools
• 
  
  Experience gathering business requirements and translating them into Salesforce solutions
• 
  
  Solid understanding of data models, permissions, and platform architecture
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  Exposure to integrations and API-based tools
• 
  
  Excellent communication skills and stakeholder management experience
• 
  
  Salesforce certifications (Admin / Advanced Admin / App Builder) are an advantage

Nice to Have

• 
  
  Experience with global or multi-department organizations
• 
  
  Familiarity with project management or agile methodologies
• 
  
  Ability to work independently across time zones and functions

What's on Offer

• 
  
  Hybrid, flexible working setup
• 
  
  International, collaborative environment
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  Chance to take real ownership of the Salesforce platform
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  Competitive compensation upto €75000/year including holiday pay and professional development opportunities.

Interested to learn more, apply and lets discuss further!

Job Title: Principal Salesforce Business Systems Analyst
Location: Hybrid - Atlanta, GA
Employment Type: Full-Time
Relocation Assistance: Not Available

We are seeking a highly experienced and self-driven Principal Salesforce Business Systems Analyst to join our clients growing team. In this strategic role, you'll collaborate closely with cross-functional teams; spanning Sales, Finance, Marketing, Customer Experience, and IT; to identify, analyze, and refine business needs and translate them into scalable Salesforce solutions. This individual will serve as a key liaison between business stakeholders and technical teams to drive improvements across enterprise platforms and workflows.

---

Key Responsibilities

• 
  
  Serve as the primary bridge between business units and technical teams to gather, evaluate, and document detailed business requirements.
• 
  
  Collaborate with distributed teams to architect functional solutions in Salesforce that align with evolving business goals.
• 
  
  Guide stakeholders through best practices for Salesforce Service Cloud and Sales Cloud capabilities.
• 
  
  Support system configuration, workflow design, report creation, and process automation within Salesforce.
• 
  
  Manage ongoing enhancements, issue resolution, and continuous improvements for Salesforce and integrated tools (e.g., FinancialForce PSA, CPQ/CLM).
• 
  
  Provide mentorship to junior team members and serve as a subject matter expert across platforms.
• 
  
  Lead functional testing efforts by converting requirements into test cases and validating outcomes.
• 
  
  Support business process documentation using tools like Visio or Lucidchart, and maintain knowledge repositories via SharePoint or Confluence.
• 
  
  Work within agile and hybrid SDLC environments to deliver on roadmap priorities.

---

Qualifications

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  7+ years in business systems analysis with deep exposure to Salesforce platform (Service Cloud and/or Sales Cloud).
• 
  
  Certified Salesforce Administrator with demonstrated hands-on configuration experience.
• 
  
  Experience working with Salesforce Lightning, automation tools (Flows, Process Builder), custom objects, validation rules, roles/profiles, and dashboards.
• 
  
  Practical experience with Salesforce CPQ or CLM implementations is strongly preferred.
• 
  
  Familiarity with data manipulation and reporting tools to support operational and executive reporting needs.
• 
  
  Strong understanding of Agile and Waterfall delivery models, with at least 3 years using tools like Jira, Bitbucket, and Confluence.
• 
  
  Excellent communication skills with a proven ability to influence stakeholders and simplify complex technical concepts.
• 
  
  Demonstrated ability to work independently and within cross-functional, distributed teams.
• 
  
  5+ years' experience documenting and improving business processes using BPM tools.
• 
  
  Proficient with Microsoft Office suite, particularly Excel and PowerPoint; knowledge of Microsoft Project is a plus.

Mason Frank is currently hiring on behalf of our client for a Salesforce Mid-Senior Developer with strong expertise in OmniStudio (formerly Vlocity), particularly OmniScript, DataRaptors, Integration Procedures, and FlexCards.

This is an exciting opportunity to join a forward-thinking team at our client's organization, where you'll play a key role in developing scalable, industry-specific Salesforce solutions. The ideal candidate will have deep hands-on experience with Salesforce Industries (Vlocity) and a solid foundation in Apex and Lightning development.

About the Role:

---

Key Responsibilities:

• 
  
  Design, develop, and implement complex Salesforce solutions using OmniStudio components such as OmniScripts, DataRaptors, Integration Procedures, and FlexCards.
• 
  
  Customize Salesforce applications using Apex, Lightning Web Components (LWC), and standard configuration tools.
• 
  
  Translate business requirements into well-architected solutions that leverage the Salesforce platform.
• 
  
  Integrate Salesforce with external systems using REST/SOAP APIs and middleware platforms.
• 
  
  Collaborate with QA and UAT teams to ensure high-quality deliverables and resolve issues.
• 
  
  Provide mentorship and code reviews for junior developers as needed.
• 
  
  Stay current with Salesforce platform updates and OmniStudio best practices.

---

Required Qualifications:

• 
  
  3-6+ years of hands-on Salesforce development experience.
• 
  
  2+ years of strong experience in Salesforce OmniStudio / Vlocity development.
• 
  
  Proficiency in creating and maintaining OmniScripts, DataRaptors (Extract, Load, Transform), Integration Procedures, and FlexCards.
• 
  
  Strong skills in Apex, SOQL, and LWC.
• 
  
  Familiarity with Salesforce industries data models and best practices.
• 
  
  Experience working with CI/CD tools and version control systems (e.g., Git, Copado, Gearset).
• 
  
  Salesforce OmniStudio Developer Certification (preferred or must be willing to obtain).
• 
  
  Excellent problem-solving skills and ability to work independently and as part of a team.
• 
  
  Strong communication skills with technical and non-technical stakeholders.

---

Preferred Qualifications:

• 
  
  Salesforce Platform Developer I/II Certification.
• 
  
  Experience with Salesforce Industries (formerly Vlocity) for sectors like Telecommunications, Insurance, or Healthcare.
• 
  
  Background in agile methodologies and participation in sprint planning, stand-ups, and retrospectives.

Senior Salesforce Marketing Cloud Consultant
Zürich

Mason Frank International ist ein auf Salesforce spezialisiertes Personalvermittlungsunternehmen. Unser Kunde mit Sitz in Zürich sucht derzeit eine:n Senior Salesforce Marketing Cloud Consultant zur Erweiterung des Salesforce-Teams.

Deine Rolle

In dieser Position übernimmst du die Verantwortung für innovative Projekte im Salesforce-Umfeld - von der ersten Idee über die technische Umsetzung bis hin zur kontinuierlichen Weiterentwicklung.
Du arbeitest eng mit Kund:innen aus unterschiedlichen Branchen zusammen und bringst dein Know-how in cross-funktionale Teams ein.

Deine Aufgaben

• Gestaltung und Umsetzung wirkungsvoller, datengetriebener Customer Journeys über verschiedene Kanäle hinweg
• Entwicklung skalierbarer Marketinglösungen mit Schwerpunkt auf Salesforce Marketing Cloud und Data Cloud
• Technische Verantwortung bei der Implementierung von Marketing-Automation-Prozessen - in enger Zusammenarbeit mit Admins, Architekt:innen und Entwickler:innen
• Nutzung der Data Cloud zur Echtzeit-Segmentierung, Datenaktivierung und zielgerichteten Kampagnensteuerung
• Beratung von Kunden bei Strategieentwicklung, Use-Case-Definition und praktischer Umsetzung - von klassischem CRM bis hin zu automatisierter, datenbasierter Kundenkommunikation

Dein Profil

• Mindestens 3 Jahre Erfahrung mit Salesforce, idealerweise mit starkem Fokus auf Marketing Cloud und Data Cloud
• Relevante Salesforce Zertifizierungen wie z. B. Marketing Cloud Consultant, Marketing Cloud Developer oder Data Cloud Consultant
• Strategisches Denken kombiniert mit technischem Verständnis und Begeisterung für zielgerichtete, personalisierte Kommunikation
• Souveränes Auftreten gegenüber Stakeholdern sowie Freude an der Arbeit in interdisziplinären Teams
• Sehr gute Deutschkenntnisse und sichere Englischkenntnisse

Hinweis: Wir freuen uns über Bewerbungen von Schweizer oder EU-Bürger:innen sowie von Personen mit gültiger Schweizer Arbeitsbewilligung.

Wenn du an dieser Position interessiert bist und mehr erfahren möchtest, melde dich gerne bei mir.

We're looking for an experienced nCino Technical Consultant, with strong Salesforce Development skills.



This is a fully remote role for the perfect candidate, required to work on EST hours!



Experience:

• 3-5 years of hands-on nCino experience is preferred.
• Middleware experience is a strong plus.
• Some exposure or training in Python would be beneficial.
• AI experience is a nice-to-have but not essential.
• Experience with workflow automation is required.

Certifications:

• Minimum of a Salesforce Platform Developer certification.
• Salesforce System Architect experience or background preferred.

Technical Skills:

• Strong hands-on integration experience.
• Familiarity with Apex, SOQL, XML, JavaScript, TypeScript, and Python.
• Background in object-oriented programming (Java, Ruby, C#, C++).
• Experience with ETL and integration platforms such as Informatica and Mulesoft.

Soft Skills & Role Type:

• Excellent communication and presentation skills.
• Strong customer-facing and professional demeanor.
• This is an individual contributor role.
• May require occasional travel.

Salesforce Solution Architect
Employment Type: Full-Time

About the Opportunity

We're looking for a seasoned Salesforce Solution Architect to join a mission-driven technology team focused on transforming nonprofit and public sector organizations. In this strategic leadership role, you'll shape innovative Salesforce-based ecosystems that help organizations streamline operations, better serve their communities, and scale their impact.

You'll play a pivotal role in designing, advising, and overseeing the technical delivery of Salesforce solutions-primarily built on NPSP (Nonprofit Success Pack) and Nonprofit Cloud. If you thrive at the intersection of technology, human-centered design, and meaningful work, we'd love to connect.

What You'll Do

• 
  
  Serve as the lead technical architect on client projects, with full ownership over the design and implementation strategy.
• 
  
  Collaborate with stakeholders to deeply understand mission, workflows, and system needs; turn them into architectural blueprints.
• 
  
  Design solutions that optimize performance, scale effectively, and integrate cleanly with external platforms and data sources.
• 
  
  Translate functional requirements into technical documentation including diagrams, estimates, and task lists.
• 
  
  Contribute to sprint planning, backlog grooming, and technical oversight in coordination with project management.
• 
  
  Monitor quality and consistency during development and deployment; ensure readiness for production releases.
• 
  
  Provide architectural oversight across configuration, custom development, APIs, data migration, and automation tools.
• 
  
  Coach technical teammates and help build internal best practices around scalable Salesforce solutioning.

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What You Bring

• 
  
  Minimum 5 years of hands-on Salesforce experience, including designing and building solutions for nonprofits using NPSP or Nonprofit Cloud.
• 
  
  Strong knowledge of platform capabilities: declarative automation, Apex/LWC, security, API integrations, and data modeling.
• 
  
  Prior experience leading technical delivery on implementation or transformation projects within nonprofits or human services preferred.
• 
  
  Excellent communication and facilitation skills-able to guide clients through complex decisions with clarity and confidence.
• 
  
  Familiarity with Agile/Scrum methodologies and modern SDLC practices.
• 
  
  Salesforce certifications highly desired (such as Application Architect, Nonprofit Cloud Consultant, Platform Developer I/II).

We're seeking a Lead Salesforce Developer to join our team in Atlanta, GA. This hybrid position requires a seasoned professional with deep Salesforce development and administration experience. You'll play a critical role in designing, implementing, and supporting enterprise-grade solutions on the Salesforce platform while mentoring junior developers and partnering with cross-functional teams.

Key Responsibilities:

• 
  
  Lead the design, development, and implementation of customized solutions on the Salesforce.com platform
• 
  
  Translate business requirements into well-architected solutions that leverage Salesforce best practices
• 
  
  Customize Salesforce using Apex, Visualforce, Aura, and Lightning Web Components
• 
  
  Manage integrations with third-party applications and internal systems
• 
  
  Oversee Salesforce configuration including workflows, validation rules, process builder, security controls, and territory management
• 
  
  Collaborate with stakeholders across departments to ensure scalable and efficient platform usage
• 
  
  Provide guidance on Salesforce development tools and DevOps practices
• 
  
  Support and enhance FinancialForce applications including PSA and Revenue Recognition modules

Required Qualifications:

• 
  
  7+ years of Salesforce.com development and implementation experience using Agile methodologies
• 
  
  Strong understanding of the Salesforce product suite including Sales Cloud, Service Cloud, Community, Analytics, and the Force.com platform
• 
  
  7+ years of experience in Salesforce configuration and declarative development (e.g., workflows, approval processes, role hierarchy, security settings)
• 
  
  7+ years of hands-on development experience with Apex, Visualforce, SOQL, and SOSL
• 
  
  2+ years of experience developing with Aura and Lightning Web Components (LWC)
• 
  
  Proficiency with Salesforce development tools including VS Code, Developer Console, GitHub/Bitbucket, Data Loader, and Workbench
• 
  
  Experience implementing and supporting Salesforce AppExchange apps, especially FinancialForce PSA and Revenue Recognition

Preferred:

• 
  
  Salesforce certifications (e.g., Platform Developer I/II, Administrator, Application Architect)
• 
  
  Experience leading and mentoring a Salesforce development team
• 
  
  Familiarity with CI/CD pipelines and Salesforce DX