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We're Hiring: Salesforce Business Analyst / Agile Coordinator (Remote - Full Time)

We're looking for a Salesforce Business Analyst / Agile Coordinator who thrives in cross-functional environments, understands Agile delivery, and is eager to leverage modern AI tools to enhance product delivery. This is a full-time remote role.

About the Role
This position is ideal for someone who is comfortable meeting with stakeholders, translating business needs into requirements, managing Agile workflows, and proactively embracing AI solutions like Large Language Models (LLMs) to streamline documentation and collaboration.

What You'll Do

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  Collaborate with business stakeholders to gather and translate requirements into clear, actionable user stories.
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  Lead Agile ceremonies including backlog grooming, sprint planning, QA coordination, and retrospectives (primarily in Jira).
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  Own and document business processes, SOPs, and internal knowledge bases.
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  Leverage LLM tools to accelerate creation of user stories, acceptance criteria, and test cases.
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  Partner with development and QA teams to ensure accurate and efficient sprint execution.

What We're Looking For

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  Demonstrated experience as a Salesforce Business Analyst, Product Owner, or Agile Coordinator.
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  Strong familiarity with Agile/Scrum frameworks and backlog management (e.g., Jira).
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  Clear, confident communicator able to lead discussions with technical and non-technical stakeholders.
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  Comfortable and proactive using AI tools and LLMs to enhance productivity.

Salesforce Entwickler*
Bern

Mason Frank International ist ein auf Salesforce spezialisiertes Personalvermittlungsunternehmen. Unser Kunde mit Sitz in Zürich sucht derzeit eine:n Salesforce Entwickler:in zur Verstärkung des internen Salesforce-Teams.

Deine Aufgaben

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  Du entwickelst eine skalierbare Salesforce-Architektur, die flexibel auf neue Anforderungen reagiert.
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  Du setzt CRM-Anforderungen technisch um - unter anderem mit Apex, Lightning Web Components, Flows sowie passenden Integrationen.
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  Du bringst dein Fachwissen im Release-Management und Testing ein und unterstützt einen stabilen Betrieb der Plattform.
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  Du konzipierst und implementierst Schnittstellen zu Drittsystemen mit technischem Weitblick.
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  Du erstellst und pflegst verständliche, gut strukturierte technische Dokumentationen und Architekturkonzepte.

Dein Profil

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  Abgeschlossenes Studium in (Wirtschafts-)Informatik oder eine vergleichbare Ausbildung
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  Mehrjährige Erfahrung in der Entwicklung und Architektur von Salesforce-Lösungen
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  Fundierte Kenntnisse in der Integration von Salesforce mit externen Systemen
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  Analytisches Denkvermögen und die Fähigkeit, komplexe Zusammenhänge zu erkennen
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  Ausgeprägte Kommunikations- und Teamfähigkeit

Hinweis: Wir freuen uns über Bewerbungen von Schweizer oder EU-Bürger:innen sowie von Personen mit gültiger Schweizer Arbeitsbewilligung.

Wenn du an dieser Position interessiert bist und mehr erfahren möchtest, melde dich gerne bei mir.

Job Title: Salesforce Consultant
Location: "Remote"
Employment Type: Contract
Salary: £500 per day
Start Date: 26th of August

Mason Frank International has partnered with a leading company in the real estate industry that is currently undertaking a significant Salesforce implementation project, focusing on Sales Cloud and Service Cloud.

We are seeking an experienced Salesforce Consultant to play a critical role in the design, configuration, and successful delivery of this key phase of the project.

Role Responsibilities:

• Collaborate with internal stakeholders and technical teams to understand business needs and translate them into Salesforce solutions.
• Design and implement scalable solutions using Sales Cloud and Service Cloud.
• Configure Salesforce features such as workflows, process builder, flows, validation rules, and approval processes.
• Participate in workshops, requirement gathering sessions, and provide expert advice on Salesforce capabilities.
• Deliver documentation and end-user training as required.
• Ensure best practices are followed across the platform.

Job Requirements:

• Proven experience as a Salesforce Consultant, with hands-on project delivery.
• Strong knowledge of Sales Cloud and Service Cloud.
• Experience in designing end-to-end Salesforce solutions tailored to business requirements.
• Solid understanding of Salesforce configuration, customization, and integration tools (e.g., APIs, middleware, AppExchange solutions).
• Ability to work independently and manage client expectations effectively.
• Excellent communication and stakeholder management skills.
• Real estate or property industry experience is advantageous but not required.

Salesforce Solution Architect
Zürich

Mason Frank International ist ein auf Salesforce spezialisiertes Personalvermittlungsunternehmen. Unser Kunde mit Sitz in Zürich sucht derzeit eine:n Salesforce Solution Architect zur Erweiterung des Salesforce-Teams.

Deine Rolle

• Du entwickelst skalierbare, sichere und Cloud übergreifende Systemarchitekturen auf der Salesforce-Plattform
• Du bringst dich aktiv in Ausschreibungen, Kundentermine und Angebotsprozesse ein und zeigst, wie Technologie echten Mehrwert liefert.
• Du übersetzt fachliche Anforderungen in verständliche, umsetzbare technische Konzepte.
• Du begleitest Projekte ganzheitlich - von der Konzeption bis zur Umsetzung - als technische Leitung und Ansprechpartner:in für Kund:innen, Fachbereiche und Entwicklungsteams.
• Du denkst Datenmodelle, Integrationen, Sicherheits- und Deploymentstrategien von Beginn an mit.

Dein Profil

• Mehrjährige Projekterfahrung auf der Salesforce-Plattform, idealerweise mit mehreren Clouds (Sales, Service, Marketing, Experience, Data Cloud, Nonprofit)
• Fundierte Erfahrung in der Konzeption technischer Lösungen sowie deren verständlicher Darstellung - intern wie extern.
• Erfahrung im Pre-Sales-Umfeld, z. B. bei der Erstellung von Lösungskonzepten, Angeboten und Workshops.
• Kenntnisse in Datenarchitektur, Systemintegration (z. B. mit ERP-Systemen, Middleware oder Data Lakes) sowie technischer Skalierung.
• Fliessende Deutschkenntnisse sowie sichere Englischkenntnisse - in Kommunikation, Dokumentation und Präsentation

Hinweis: Wir freuen uns über Bewerbungen von Schweizer oder EU-Bürger:innen sowie von Personen mit gültiger Schweizer Arbeitsbewilligung.

Wenn du an dieser Position interessiert bist und mehr erfahren möchtest, melde dich gerne bei mir.

Marketing Automation Specialist



As a Marketing Automation Specialist, you will be heavily involved in setting up automated email campaigns. A main part of the role would be to work with a Marketing Director to build out complex B2B automated campaigns through Pardot. The key focus of this role is to take ownership of campaigns that are sent out to select regions in both a strategic and a hands-on capacity.



Key Skills

• Knowledge of Marketing Automation in a professional setting with a B2B Marketing Automation system (Pardot, Hubspot, Marketo)
• Experience building up digital assets (landing pages, forms and emails)
• Experience with hands-on execution of Marketing Automation campaigns

The company itself are a large well known organisation in their industry. They're very heavily invested in their Salesforce technology stack and are even one of Salesforce biggest customers within the UK and their industry sector.



If you find that this role is something that you would like to know more about please get in touch by either applying with an up to date version of your CV or feel free to reach out via the contact information below.



- Email - a.adesanya1@masonfrank.com

- Telephone - 020 3148 4636

A leading software company is seeking a highly experienced Senior Salesforce Engineer to join their team, specializing in the development of a Salesforce ISV package focused on guided selling and sales engagement. This product is deeply integrated with Salesforce and aims to consolidate sales process automation into a single, intuitive interface.

Primary Responsibilities

• Design, develop, and deploy features for a Salesforce ISV package, ensuring high quality and adherence to best practices.
• Take ownership of features across the entire development lifecycle, collaborating closely with Product and Engineering teams.
• Architect and implement robust, scalable, and secure solutions within the Salesforce platform, with a strong focus on ISV considerations.
• Apply industry best practices for Salesforce development, writing clean, secure, and maintainable code that is well tested and observable.
• Implement comprehensive unit, integration, and functional tests to ensure reliability and stability.
• Proactively identify and address technical debt, refactoring existing code to improve performance, scalability, and maintainability.
• Ensure compliance with Salesforce AppExchange security and technical requirements for ISV partners.
• Build expert-level proficiency with relevant third-party integrations.
• Identify and advocate for process improvements within the team and organization.
• Participate in code reviews and respond to feedback.
• Author technical documentation as needed.
• Actively manage work in Jira and communicate updates to stakeholders.
• Be a collaborative and proactive team member.

Qualifications

• 5+ years of experience with Salesforce package development and configuration, with a strong understanding of the Salesforce platform.
• 3+ years of hands-on experience with the Salesforce developer toolkit (Apex classes, web services, controllers, triggers, batch, queueable, schedulers, custom settings, custom metadata, SOQL).
• Proven experience in developing and deploying Salesforce ISV managed packages, with a deep understanding of package development best practices and limitations.
• Ability to design and implement complex, scalable, and performant solutions within Salesforce.
• Excellent understanding of Salesforce governor limits.
• Working knowledge of data structures and common architectural patterns.
• Experience with generative AI development tools (e.g., Claude, Copilot, ChatGPT, or similar).
• Demonstrated ability to work effectively in a remote team environment with minimal supervision.

Job Title: Principal Salesforce Business Systems Analyst
Location: Hybrid - Atlanta, GA
Employment Type: Full-Time
Relocation Assistance: Not Available

We are seeking a highly experienced and self-driven Principal Salesforce Business Systems Analyst to join our clients growing team. In this strategic role, you'll collaborate closely with cross-functional teams; spanning Sales, Finance, Marketing, Customer Experience, and IT; to identify, analyze, and refine business needs and translate them into scalable Salesforce solutions. This individual will serve as a key liaison between business stakeholders and technical teams to drive improvements across enterprise platforms and workflows.

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Key Responsibilities

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  Serve as the primary bridge between business units and technical teams to gather, evaluate, and document detailed business requirements.
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  Collaborate with distributed teams to architect functional solutions in Salesforce that align with evolving business goals.
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  Guide stakeholders through best practices for Salesforce Service Cloud and Sales Cloud capabilities.
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  Support system configuration, workflow design, report creation, and process automation within Salesforce.
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  Manage ongoing enhancements, issue resolution, and continuous improvements for Salesforce and integrated tools (e.g., FinancialForce PSA, CPQ/CLM).
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  Provide mentorship to junior team members and serve as a subject matter expert across platforms.
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  Lead functional testing efforts by converting requirements into test cases and validating outcomes.
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  Support business process documentation using tools like Visio or Lucidchart, and maintain knowledge repositories via SharePoint or Confluence.
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  Work within agile and hybrid SDLC environments to deliver on roadmap priorities.

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Qualifications

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  7+ years in business systems analysis with deep exposure to Salesforce platform (Service Cloud and/or Sales Cloud).
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  Certified Salesforce Administrator with demonstrated hands-on configuration experience.
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  Experience working with Salesforce Lightning, automation tools (Flows, Process Builder), custom objects, validation rules, roles/profiles, and dashboards.
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  Practical experience with Salesforce CPQ or CLM implementations is strongly preferred.
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  Familiarity with data manipulation and reporting tools to support operational and executive reporting needs.
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  Strong understanding of Agile and Waterfall delivery models, with at least 3 years using tools like Jira, Bitbucket, and Confluence.
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  Excellent communication skills with a proven ability to influence stakeholders and simplify complex technical concepts.
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  Demonstrated ability to work independently and within cross-functional, distributed teams.
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  5+ years' experience documenting and improving business processes using BPM tools.
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  Proficient with Microsoft Office suite, particularly Excel and PowerPoint; knowledge of Microsoft Project is a plus.

Mason Frank is currently hiring on behalf of our client for a Salesforce Mid-Senior Developer with strong expertise in OmniStudio (formerly Vlocity), particularly OmniScript, DataRaptors, Integration Procedures, and FlexCards.

This is an exciting opportunity to join a forward-thinking team at our client's organization, where you'll play a key role in developing scalable, industry-specific Salesforce solutions. The ideal candidate will have deep hands-on experience with Salesforce Industries (Vlocity) and a solid foundation in Apex and Lightning development.

About the Role:

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Key Responsibilities:

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  Design, develop, and implement complex Salesforce solutions using OmniStudio components such as OmniScripts, DataRaptors, Integration Procedures, and FlexCards.
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  Customize Salesforce applications using Apex, Lightning Web Components (LWC), and standard configuration tools.
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  Translate business requirements into well-architected solutions that leverage the Salesforce platform.
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  Integrate Salesforce with external systems using REST/SOAP APIs and middleware platforms.
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  Collaborate with QA and UAT teams to ensure high-quality deliverables and resolve issues.
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  Provide mentorship and code reviews for junior developers as needed.
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  Stay current with Salesforce platform updates and OmniStudio best practices.

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Required Qualifications:

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  3-6+ years of hands-on Salesforce development experience.
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  2+ years of strong experience in Salesforce OmniStudio / Vlocity development.
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  Proficiency in creating and maintaining OmniScripts, DataRaptors (Extract, Load, Transform), Integration Procedures, and FlexCards.
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  Strong skills in Apex, SOQL, and LWC.
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  Familiarity with Salesforce industries data models and best practices.
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  Experience working with CI/CD tools and version control systems (e.g., Git, Copado, Gearset).
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  Salesforce OmniStudio Developer Certification (preferred or must be willing to obtain).
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  Excellent problem-solving skills and ability to work independently and as part of a team.
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  Strong communication skills with technical and non-technical stakeholders.

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Preferred Qualifications:

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  Salesforce Platform Developer I/II Certification.
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  Experience with Salesforce Industries (formerly Vlocity) for sectors like Telecommunications, Insurance, or Healthcare.
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  Background in agile methodologies and participation in sprint planning, stand-ups, and retrospectives.

We are seeking an experienced Salesforce Marketing Cloud Architect / Data Cloud Architect to join our team on a contract basis. This role is fully remote and focused on designing and implementing scalable Salesforce Marketing Cloud and Data Cloud solutions to drive advanced customer engagement and personalization.

The ideal candidate is a hands-on technical expert with deep knowledge of both platforms, comfortable working cross-functionally with data, marketing, and engineering teams to deliver high-impact, integrated solutions.

Job Description

Role: Salesforce Marketing Cloud Architect / Data Cloud Architect
Type: Contract
Location: Remote

Responsibilities

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  Lead end-to-end architecture and design of solutions using Salesforce Marketing Cloud and Data Cloud
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  Build and optimize multi-channel journeys, automations, and audience strategies
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  Architect integrations between SFMC, Data Cloud, and external data sources and APIs
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  Support ingestion, harmonization, and activation of customer data in Data Cloud
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  Define data modeling strategies for identity resolution and segmentation
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  Collaborate with marketing operations, CRM, and data teams to execute campaigns
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  Provide guidance on platform best practices, scalability, and data governance
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  Create technical documentation, diagrams, and playbooks for implemented solutions

Requirements

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  5+ years of experience in Salesforce Marketing Cloud architecture and development
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  In-depth experience with Salesforce Data Cloud (Customer Data Platform), including data ingestion pipelines, identity resolution, and real-time audience creation
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  Strong understanding of SFMC tools: Journey Builder, Automation Studio, Contact Builder, Email/Mobile Studio
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  Skilled in AMPscript, SQL, and server-side JavaScript within the SFMC environment
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  Experience integrating Salesforce clouds and third-party data sources via REST/SOAP APIs
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  Ability to work independently and communicate clearly with both technical and business teams
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  Familiarity with data privacy regulations and marketing compliance practices

Senior Salesforce Marketing Cloud Consultant
Zürich

Mason Frank International ist ein auf Salesforce spezialisiertes Personalvermittlungsunternehmen. Unser Kunde mit Sitz in Zürich sucht derzeit eine:n Senior Salesforce Marketing Cloud Consultant zur Erweiterung des Salesforce-Teams.

Deine Rolle

In dieser Position übernimmst du die Verantwortung für innovative Projekte im Salesforce-Umfeld - von der ersten Idee über die technische Umsetzung bis hin zur kontinuierlichen Weiterentwicklung.
Du arbeitest eng mit Kund:innen aus unterschiedlichen Branchen zusammen und bringst dein Know-how in cross-funktionale Teams ein.

Deine Aufgaben

• Gestaltung und Umsetzung wirkungsvoller, datengetriebener Customer Journeys über verschiedene Kanäle hinweg
• Entwicklung skalierbarer Marketinglösungen mit Schwerpunkt auf Salesforce Marketing Cloud und Data Cloud
• Technische Verantwortung bei der Implementierung von Marketing-Automation-Prozessen - in enger Zusammenarbeit mit Admins, Architekt:innen und Entwickler:innen
• Nutzung der Data Cloud zur Echtzeit-Segmentierung, Datenaktivierung und zielgerichteten Kampagnensteuerung
• Beratung von Kunden bei Strategieentwicklung, Use-Case-Definition und praktischer Umsetzung - von klassischem CRM bis hin zu automatisierter, datenbasierter Kundenkommunikation

Dein Profil

• Mindestens 3 Jahre Erfahrung mit Salesforce, idealerweise mit starkem Fokus auf Marketing Cloud und Data Cloud
• Relevante Salesforce Zertifizierungen wie z. B. Marketing Cloud Consultant, Marketing Cloud Developer oder Data Cloud Consultant
• Strategisches Denken kombiniert mit technischem Verständnis und Begeisterung für zielgerichtete, personalisierte Kommunikation
• Souveränes Auftreten gegenüber Stakeholdern sowie Freude an der Arbeit in interdisziplinären Teams
• Sehr gute Deutschkenntnisse und sichere Englischkenntnisse

Hinweis: Wir freuen uns über Bewerbungen von Schweizer oder EU-Bürger:innen sowie von Personen mit gültiger Schweizer Arbeitsbewilligung.

Wenn du an dieser Position interessiert bist und mehr erfahren möchtest, melde dich gerne bei mir.