Salesforce Programme Manager

Location: Remote
Client Industry: Retail
Contract Type / Contract
Start Date: 01/09/2025

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Role Overview

We're seeking an experienced Salesforce Programme Manager to lead a critical transformation programme for a major retail client, migrating from Salesforce CPQ to Revenue Cloud Advanced (RCA). The client is already leveraging Sales and Service Cloud, and this programme will complete their move to a fully integrated revenue platform.

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Key Responsibilities

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  Own and manage the end-to-end CPQ to RCA transformation
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  Define programme roadmap, scope, milestones, and risks
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  Lead cross-functional teams and third-party vendors (Salesforce, SIs, etc.)
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  Ensure seamless integration with existing Sales & Service Cloud setup
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  Oversee governance, solution design, testing, and change management
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  Align executive stakeholders across Sales, Finance, Ops, and IT
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  Drive adoption and ensure business readiness across all impacted teams

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Required Skills & Experience

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  Proven experience leading Salesforce transformation programmes, ideally CPQ or Revenue Cloud
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  Strong understanding of Quote-to-Cash processes, with deep Salesforce ecosystem knowledge
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  Familiarity with Sales and Service Cloud and how RCA integrates with them
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  Excellent stakeholder and vendor management skills
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  Salesforce certifications (e.g. CPQ Specialist, Revenue Cloud Consultant) a strong plus
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  Retail or high-volume B2C experience preferred