Salesforce Administrator

Job Title: Salesforce Administrator

Location: Manchester (Hybrid - 3 days per week in the office)
Salary: £50,000 - £55,000 per annum + Benefits
Employment Type: Permanent

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Overview

An established end customer based in Manchester is looking for an experienced Salesforce Administrator to take ownership of their Salesforce platform and support a user base of approximately 70 users. The organisation uses Sales Cloud as its core CRM alongside other Salesforce products and is continuing to invest in the platform to support business growth.

This role is ideal for a hands-on administrator who enjoys working closely with stakeholders, improving system adoption, and driving continuous improvement across Salesforce.

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Key Responsibilities

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  Act as the primary Salesforce Administrator for a 70-user environment
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  Manage and maintain Salesforce Sales Cloud and other Salesforce products
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  Configure and support:
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    Users, profiles, roles, permission sets, and security settings
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    Custom objects, fields, page layouts, record types, validation rules, and flows
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  Provide day-to-day user support, including troubleshooting issues and managing requests
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  Work closely with sales and wider business teams to gather requirements and translate them into Salesforce solutions
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  Support system enhancements, releases, and ongoing platform improvements
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  Maintain data quality, including data imports, cleansing, and reporting
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  Create and maintain reports and dashboards to support business insight
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  Manage integrations with third-party systems where required
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  Ensure best practices are followed around documentation, change management, and platform governance

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Required Skills & Experience

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  Proven experience as a Salesforce Administrator in a commercial environment
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  Strong hands-on experience with Sales Cloud
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  Experience supporting a multi-user Salesforce org (circa 50+ users preferred)
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  Good understanding of Salesforce configuration (no/low-code)
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  Experience with automation tools such as Flow
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  Strong stakeholder management and communication skills
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  Ability to work independently and take ownership of the Salesforce platform

Benefits

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  Salary of £50,000 - £55,000 depending on experience
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  Hybrid working model (3 days per week in the Manchester office)
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  Competitive benefits package
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  Opportunity to own and shape the Salesforce platform within an end-customer environment