Salesforce Architect (FSL) remote, UK.

Mason Frank has partnered with a premier global manufacturing leader to find a Salesforce Solution Architect to spearhead their Field Service (SFS) transformation.

Unlike a consulting role where you jump from project to project, this is a high-impact end-user position. You will own the long-term architectural roadmap, moving beyond basic CRM to build an integrated ecosystem that powers global production, asset maintenance, and a mobile workforce.

Core Responsibilities

• SFS Design Authority: Lead the end-to-end architecture for Salesforce Field Service, including advanced scheduling optimization, work order lifecycles, and parts inventory.
• Manufacturing Integration: Architect seamless data flows between Salesforce, ERP (SAP/Oracle)
• Mobile Innovation: Design and optimize the SFS Mobile experience to ensure field technicians have high-utility, offline-ready workflows.
• Technical Governance: Oversee the "Clean Core" strategy, reviewing all Apex, LWC, and Flow to ensure the platform scales with global demand.
• Future-Proofing: Drive the adoption of Agentforce and Einstein AI to automate dispatching and service intelligence.

The Requirements

• Ideally proven experience with the Salesforce Field Service (FSL) managed package and Service Territories.
• Strong Salesforce Solution Architecture experience gained in either a consulting and or end user environment.
• Salesforce Certified, ideally Application Architect and or Sharing & Visibility
• Integration Skills: Experience with middleware (MuleSoft, Boomi, or Celigo) to bridge Salesforce with manufacturing back-office systems.