Digital Systems Manager

Digital Systems Manager | London (Hybrid) | up to £45,000

Do you have experience with Salesforce Experience Cloud in a charity/non-profit?!

We are working with a well-established children's charity that is making a real impact across the UK, and they are now looking for a Digital Systems Manager to take ownership of their digital platforms, including a Salesforce-led portal. This is a fantastic opportunity to join a purpose-driven organisation where technology plays a key role in delivering meaningful change.

The Setup & Package

• Salary: Up to £45,000
  * Location: London (Hybrid, minimum 2 days in the office)
  * Environment: Mission-driven organisation with a strong focus on impact
  * Scope: Ownership of Salesforce-based portal and wider digital systems

What you'll be doing

• Leading the management and development of a Salesforce Experience Cloud portal, ensuring it meets both internal and external user needs
  * Driving digital transformation initiatives, improving processes and increasing system adoption across the organisation
  * Acting as the main point of contact for digital systems, working closely with internal teams, stakeholders, and external suppliers
  * Managing digital workflows, budgets, and priorities to ensure smooth and effective delivery
  * Identifying opportunities to introduce new tools and technologies, including AI, to enhance digital capability
  * Supporting integration and alignment across key systems including CRM, finance, and wider business tools
  * Promoting best practice around data quality, security, and GDPR compliance
  * Delivering training and guidance to users to maximise the value of digital platforms

What we're looking for

• Experience managing digital systems or delivering digital transformation projects
  * Exposure to Salesforce, ideally including Experience Cloud
  * Strong stakeholder management skills, with the ability to communicate effectively across teams
  * Experience coordinating projects, suppliers, and internal resources
  * A user-focused mindset, with the ability to design and improve digital experiences
  * Strong organisational skills, with the ability to manage multiple priorities
  * A proactive approach to problem solving and continuous improvement

Why this role stands out

• Opportunity to take real ownership of digital systems within a growing organisation
  * A chance to work on meaningful projects that have a direct social impact
  * Broad, varied role combining strategy, systems, and stakeholder engagement
  * A collaborative and supportive environment with a focus on continuous improvement