Salesforce Administrator (SaaS Business)

Salesforce Administrator

Location: London (Hybrid - 3 days per week in office)
Salary: £60,000 - £75,000 + Benefits
Team: Revenue Operations / GTM

---

About Us



Mason Frank have partnered with a high-growth SaaS business transforming the way organisations operate and scale. Our GTM and Revenue Operations team is at the core of driving efficiency, insight, and automation across our commercial functions. As we continue to grow, we're looking for an experienced Salesforce Administrator to take ownership of our Salesforce environment and help us evolve our systems to match our ambitious goals.

---

The Role



As a Salesforce Administrator, you'll be the go-to expert for all things Salesforce - designing, implementing, and optimising solutions that empower our Sales, Marketing, and Customer Success teams. You'll work closely with cross-functional stakeholders to ensure our platform supports our GTM strategy and drives operational excellence.

This role sits within our Revenue Operations team and requires a balance of technical expertise, business acumen, and proactive problem-solving.

---

Key Responsibilities

• 
  
  Own and manage the Salesforce platform (Sales Cloud & Service Cloud), ensuring optimal performance, scalability, and data integrity.
• 
  
  Oversee Salesforce security model & system configuration including Profiles, Permission Sets, Role Hierarchies, and User Access Policies.
• 
  
  Diagnose and resolve technical issues within Salesforce swiftly and effectively.
• 
  
  Design and build scalable applications and automations, including
• 
  
  Complex Record-Triggered Flows, Screen Flows, Custom Settings, and Validation Rules
• 
  
  Partner with GTM stakeholders to gather requirements and translate them into technical solutions that drive business impact.
• 
  
  Lead end-to-end delivery of Salesforce projects - from architecture and design through to implementation and adoption.
• 
  
  Champion Salesforce best practices and continuously improve system efficiency, automation, and user experience.

---

About You

• 
  
  3-4 years of hands-on experience as a Salesforce Administrator or Developer in a commercial (Sales & Service Cloud) environment.
• 
  
  Proven experience architecting and building successful Salesforce applications.
• 
  
  Strong understanding of the Salesforce security model and configuration management.
• 
  
  Demonstrable experience leading large-scale Salesforce projects end-to-end.
• 
  
  Excellent requirements gathering, problem-solving, and stakeholder communication skills.
• 
  
  Passionate about leveraging new Salesforce capabilities to improve processes and performance.
• 
  
  Salesforce Administrator and/or Advanced Administrator certification desirable.

---

Why Join Us

• 
  
  Competitive salary (£60,000 - £75,000) plus comprehensive benefits
• 
  
  Flexible hybrid working (3 days in our London office)
• 
  
  Opportunity to make a tangible impact in a fast-scaling SaaS business
• 
  
  Collaborative, innovative environment with a strong focus on personal growth

If you are interested in this role, please send all enquires to j.mist1@masonfrank.com