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For Permanent and Contract

Lead Non-Profit Salesforce Consultant | Remote | $140,000

USA, Florida

  • Negotiable
  • Consultants Role
  • Seniority: Mid-level

Job description



  • Salary: $140,000 base

    Technology: Salesforce.com



    SCOPING:
    • Lead client-facing discovery sessions focusing on technical communication, strategy, and data architecture.
    • Serve as the primary engineer for complex projects, determining the technical approach.
    • Develop, update, and manage comprehensive backlogs with clearly defined requirements for up to 5 clients concurrently, collaborating with teammates. Accountable for work quality and teammate support.
    • Collaborate with Project Managers to facilitate communication between clients and internal project teams, ensuring alignment on issues/features being worked on.
    • Provide thought leadership on client support requests and address underlying root causes.
    • Map complex business processes, design Salesforce architecture, and create automation to support them.
    • Break down ambiguous client problems for easy understanding by clients and junior teammates.
    • Analyze and mitigate risk.


    BUILDING:
    • Build high-quality features and fixes in Salesforce for clients, ensuring timely delivery and long-term viability.
    • Lead teammates in configuring Salesforce to meet and exceed client needs.
    • Integrate Salesforce with third-party tools, including email marketing tools, online forms, and payment processors.
    • Manage data, including migration, mapping, cleanup, and manipulation, in collaboration with teammates.
    • Troubleshoot and resolve complex issues in client instances.
    • Provide deep technical knowledge and configuration expertise in Nonprofit Cloud, NPSP, and commonly used tools.
    • Enhance system and data quality through effective design, maintenance, and security.


    TRAINING:
    • Train client staff on Salesforce features both in person and virtually.
    • Design comprehensive testing and training plans for clients and teammates.
    • Oversee system rollouts for client success and comprehensive user adoption.
    • Coach and mentor junior teammates.
    • Define and refine technical best practices.
    • Guide teammates in adopting new technologies and navigating Salesforce releases.
    • Fuel personal and professional development through continuous learning about software, the nonprofit field, and personal growth. Resources provided for advancement.


    Experience:
    • 5+ years of experience in specializing in Salesforce for Nonprofit organizations.
    • 2+ years in a Salesforce Consultant capacity
    • 2+ years of experience in a managerial position.
    • Possession of Salesforce Admin certification and Nonprofit Cloud certification (additional Salesforce certifications are advantageous).
    • Capability and enthusiasm for occasional travel to client offices or team meetings (typically 1-2 times annually).
    • Salesforce Developer experience is beneficial, but not mandatory. While coding is not the primary focus, proficiency in Apex + Javascript is appreciated when required.
    • Scrum certifications (Certified Scrum Master or Certified Product Owner) are advantageous but not obligatory.

Nonprofit Product Owner/Business Analyst | $110,000

USA, Colorado

  • Negotiable
  • Consultants Role
  • Seniority: Mid-level

Job description



Responsibilities:
  • Collaborate closely with a team of Engineers and a Project Manager (Scrum Master) to ensure readiness for Scrum Events and maintain the context/vision for the value delivered to client users and stakeholders.
  • Assist clients in identifying the most crucial work to support their long-term objectives.
  • Work alongside the Project Manager and Engineers to help clients define their Quarterly Priorities for Salesforce.
  • Facilitate stakeholder alignment discussions as necessary.
  • Define Minimum Viable Product (MVP) and determine areas where it's necessary to decline certain features.
  • Communicate significant information from these discussions to the internal team and uphold the context/vision for these Priorities during Scrum events.
  • Lead client-facing requirements gathering sessions and translate client needs into Salesforce product requirements.
  • After defining Quarterly Priorities, gather requirements from users and stakeholders to fully delineate the scope of Projects.
  • Lead ongoing Backlog Refinement to ensure projects are well-documented into Epics and broken down into User Stories, prioritized, and prepared for Sprint Planning.
  • Manage client expectations regarding the delivery of Quarterly Priorities.
  • Translate and communicate the work required to complete client priorities to client users and stakeholders, and keep clients informed about progress.
  • Ensure alignment and clarity around MVP as the quarter progresses.
  • Lead Sprint Review/Demo meetings with the client and Engineers to ensure proper demonstration and sharing of all work with the client.
  • Conduct conversations with clients to listen to concerns, questions, and feedback, and escalate risks internally as needed.
  • Provide support for client-facing User Adoption, Change Management, and Training as required.


Requirements:
  • Minimum of 2 years of experience as a Salesforce Business Analyst OR 2 years of experience serving as a Product Owner.
  • At least 1 year of experience configuring Salesforce (Salesforce certifications, including Salesforce Certified Business Analyst, are advantageous).
  • 1 year of experience working with nonprofit organizations.
  • 1 year of change management experience.
  • Familiarity with Agile/Scrum methodology (CSPO certification preferred).
  • Enthusiasm for managing complex and often ambiguous projects.
  • Proficient at communicating with high-level stakeholders, including C-suite and above.
  • Capable of adapting quickly in a fast-paced environment and managing multiple projects simultaneously.
  • Skilled at defining KPIs and leading teams to achieve outcomes, including defining and adhering to MVP in technical work.
  • Excellent communication skills, both verbal and written, with the ability to design visual communication.
  • Proficient in facilitating meetings, setting goals, addressing challenges, and fostering a collaborative environment.
  • Adept at problem-solving and motivated to improve processes and outcomes.

Lead Non-Profit Salesforce Consultant | Remote | $140,000

USA, Arizona

  • Negotiable
  • Consultants Role
  • Seniority: Mid-level

Job description



  • Salary: $140,000 base

    Technology: Salesforce.com



    SCOPING:
    • Lead client-facing discovery sessions focusing on technical communication, strategy, and data architecture.
    • Serve as the primary engineer for complex projects, determining the technical approach.
    • Develop, update, and manage comprehensive backlogs with clearly defined requirements for up to 5 clients concurrently, collaborating with teammates. Accountable for work quality and teammate support.
    • Collaborate with Project Managers to facilitate communication between clients and internal project teams, ensuring alignment on issues/features being worked on.
    • Provide thought leadership on client support requests and address underlying root causes.
    • Map complex business processes, design Salesforce architecture, and create automation to support them.
    • Break down ambiguous client problems for easy understanding by clients and junior teammates.
    • Analyze and mitigate risk.


    BUILDING:
    • Build high-quality features and fixes in Salesforce for clients, ensuring timely delivery and long-term viability.
    • Lead teammates in configuring Salesforce to meet and exceed client needs.
    • Integrate Salesforce with third-party tools, including email marketing tools, online forms, and payment processors.
    • Manage data, including migration, mapping, cleanup, and manipulation, in collaboration with teammates.
    • Troubleshoot and resolve complex issues in client instances.
    • Provide deep technical knowledge and configuration expertise in Nonprofit Cloud, NPSP, and commonly used tools.
    • Enhance system and data quality through effective design, maintenance, and security.


    TRAINING:
    • Train client staff on Salesforce features both in person and virtually.
    • Design comprehensive testing and training plans for clients and teammates.
    • Oversee system rollouts for client success and comprehensive user adoption.
    • Coach and mentor junior teammates.
    • Define and refine technical best practices.
    • Guide teammates in adopting new technologies and navigating Salesforce releases.
    • Fuel personal and professional development through continuous learning about software, the nonprofit field, and personal growth. Resources provided for advancement.


    Experience:
      • 5+ years of experience in specializing in Salesforce for Nonprofit organizations.
      • 2+ years in a Salesforce Consultant capacity
      • 2+ years of experience in a managerial position.
      • Possession of Salesforce Admin certification and Nonprofit Cloud certification (additional Salesforce certifications are advantageous).
      • Capability and enthusiasm for occasional travel to client offices or team meetings (typically 1-2 times annually).
      • Salesforce Developer experience is beneficial, but not mandatory. While coding is not the primary focus, proficiency in Apex + Javascript is appreciated when required.
      • Scrum certifications (Certified Scrum Master or Certified Product Owner) are advantageous but not obligatory.

Lead Non-Profit Salesforce Consultant | Remote | $140,000

USA, California

  • Negotiable
  • Consultants Role
  • Seniority: Mid-level

Job description



  • Salary: $140,000 base

    Technology: Salesforce.com



    SCOPING:
    • Lead client-facing discovery sessions focusing on technical communication, strategy, and data architecture.
    • Serve as the primary engineer for complex projects, determining the technical approach.
    • Develop, update, and manage comprehensive backlogs with clearly defined requirements for up to 5 clients concurrently, collaborating with teammates. Accountable for work quality and teammate support.
    • Collaborate with Project Managers to facilitate communication between clients and internal project teams, ensuring alignment on issues/features being worked on.
    • Provide thought leadership on client support requests and address underlying root causes.
    • Map complex business processes, design Salesforce architecture, and create automation to support them.
    • Break down ambiguous client problems for easy understanding by clients and junior teammates.
    • Analyze and mitigate risk.


    BUILDING:
    • Build high-quality features and fixes in Salesforce for clients, ensuring timely delivery and long-term viability.
    • Lead teammates in configuring Salesforce to meet and exceed client needs.
    • Integrate Salesforce with third-party tools, including email marketing tools, online forms, and payment processors.
    • Manage data, including migration, mapping, cleanup, and manipulation, in collaboration with teammates.
    • Troubleshoot and resolve complex issues in client instances.
    • Provide deep technical knowledge and configuration expertise in Nonprofit Cloud, NPSP, and commonly used tools.
    • Enhance system and data quality through effective design, maintenance, and security.


    TRAINING:
    • Train client staff on Salesforce features both in person and virtually.
    • Design comprehensive testing and training plans for clients and teammates.
    • Oversee system rollouts for client success and comprehensive user adoption.
    • Coach and mentor junior teammates.
    • Define and refine technical best practices.
    • Guide teammates in adopting new technologies and navigating Salesforce releases.
    • Fuel personal and professional development through continuous learning about software, the nonprofit field, and personal growth. Resources provided for advancement.


    Experience:
      • 5+ years of experience in specializing in Salesforce for Nonprofit organizations.
      • 2+ years in a Salesforce Consultant capacity
      • 2+ years of experience in a managerial position.
      • Possession of Salesforce Admin certification and Nonprofit Cloud certification (additional Salesforce certifications are advantageous).
      • Capability and enthusiasm for occasional travel to client offices or team meetings (typically 1-2 times annually).
      • Salesforce Developer experience is beneficial, but not mandatory. While coding is not the primary focus, proficiency in Apex + Javascript is appreciated when required.
      • Scrum certifications (Certified Scrum Master or Certified Product Owner) are advantageous but not obligatory.

Lead Non-Profit Salesforce Consultant | Remote | $140,000

USA, New York

  • Negotiable
  • Consultants Role
  • Seniority: Mid-level

Job description



Salary: $140,000 base

Technology: Salesforce.com



SCOPING:
  • Lead client-facing discovery sessions focusing on technical communication, strategy, and data architecture.
  • Serve as the primary engineer for complex projects, determining the technical approach.
  • Develop, update, and manage comprehensive backlogs with clearly defined requirements for up to 5 clients concurrently, collaborating with teammates. Accountable for work quality and teammate support.
  • Collaborate with Project Managers to facilitate communication between clients and internal project teams, ensuring alignment on issues/features being worked on.
  • Provide thought leadership on client support requests and address underlying root causes.
  • Map complex business processes, design Salesforce architecture, and create automation to support them.
  • Break down ambiguous client problems for easy understanding by clients and junior teammates.
  • Analyze and mitigate risk.


BUILDING:
  • Build high-quality features and fixes in Salesforce for clients, ensuring timely delivery and long-term viability.
  • Lead teammates in configuring Salesforce to meet and exceed client needs.
  • Integrate Salesforce with third-party tools, including email marketing tools, online forms, and payment processors.
  • Manage data, including migration, mapping, cleanup, and manipulation, in collaboration with teammates.
  • Troubleshoot and resolve complex issues in client instances.
  • Provide deep technical knowledge and configuration expertise in Nonprofit Cloud, NPSP, and commonly used tools.
  • Enhance system and data quality through effective design, maintenance, and security.


TRAINING:
  • Train client staff on Salesforce features both in person and virtually.
  • Design comprehensive testing and training plans for clients and teammates.
  • Oversee system rollouts for client success and comprehensive user adoption.
  • Coach and mentor junior teammates.
  • Define and refine technical best practices.
  • Guide teammates in adopting new technologies and navigating Salesforce releases.
  • Fuel personal and professional development through continuous learning about software, the nonprofit field, and personal growth. Resources provided for advancement.


Experience:
    • 5+ years of experience in specializing in Salesforce for Nonprofit organizations.
    • 2+ years in a Salesforce Consultant capacity
    • 2+ years of experience in a managerial position.
    • Possession of Salesforce Admin certification and Nonprofit Cloud certification (additional Salesforce certifications are advantageous).
    • Capability and enthusiasm for occasional travel to client offices or team meetings (typically 1-2 times annually).
    • Salesforce Developer experience is beneficial, but not mandatory. While coding is not the primary focus, proficiency in Apex + Javascript is appreciated when required.
    • Scrum certifications (Certified Scrum Master or Certified Product Owner) are advantageous but not obligatory.

Lead Non-Profit Salesforce Consultant | Remote | $140,000

USA, Texas

  • Negotiable
  • Consultants Role
  • Seniority: Mid-level

Job description



Salary: $140,000 base

Technology: Salesforce.com



SCOPING:
  • Lead client-facing discovery sessions focusing on technical communication, strategy, and data architecture.
  • Serve as the primary engineer for complex projects, determining the technical approach.
  • Develop, update, and manage comprehensive backlogs with clearly defined requirements for up to 5 clients concurrently, collaborating with teammates. Accountable for work quality and teammate support.
  • Collaborate with Project Managers to facilitate communication between clients and internal project teams, ensuring alignment on issues/features being worked on.
  • Provide thought leadership on client support requests and address underlying root causes.
  • Map complex business processes, design Salesforce architecture, and create automation to support them.
  • Break down ambiguous client problems for easy understanding by clients and junior teammates.
  • Analyze and mitigate risk.


BUILDING:
  • Build high-quality features and fixes in Salesforce for clients, ensuring timely delivery and long-term viability.
  • Lead teammates in configuring Salesforce to meet and exceed client needs.
  • Integrate Salesforce with third-party tools, including email marketing tools, online forms, and payment processors.
  • Manage data, including migration, mapping, cleanup, and manipulation, in collaboration with teammates.
  • Troubleshoot and resolve complex issues in client instances.
  • Provide deep technical knowledge and configuration expertise in Nonprofit Cloud, NPSP, and commonly used tools.
  • Enhance system and data quality through effective design, maintenance, and security.


TRAINING:
  • Train client staff on Salesforce features both in person and virtually.
  • Design comprehensive testing and training plans for clients and teammates.
  • Oversee system rollouts for client success and comprehensive user adoption.
  • Coach and mentor junior teammates.
  • Define and refine technical best practices.
  • Guide teammates in adopting new technologies and navigating Salesforce releases.
  • Fuel personal and professional development through continuous learning about software, the nonprofit field, and personal growth. Resources provided for advancement.


Experience:
  • 5+ years of experience in specializing in Salesforce for Nonprofit organizations.
  • 2+ years in a Salesforce Consultant capacity
  • 2+ years of experience in a managerial position.
  • Possession of Salesforce Admin certification and Nonprofit Cloud certification (additional Salesforce certifications are advantageous).
  • Capability and enthusiasm for occasional travel to client offices or team meetings (typically 1-2 times annually).
  • Salesforce Developer experience is beneficial, but not mandatory. While coding is not the primary focus, proficiency in Apex + Javascript is appreciated when required.
  • Scrum certifications (Certified Scrum Master or Certified Product Owner) are advantageous but not obligatory.

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