Role: Manager - Salesforce Data Cloud & Agentforce Architect

Location: London or Manchester (Hybrid)

Salary: £75,000 to £80,000 + bonus

Are you ready to architect the future of AI-driven customer experience? Mason Frank has partnered with a globally renowned, elite digital transformation consultancy to find a visionary Salesforce Data Cloud & Agentforce Solution Architect at the Manager level.

This is not a standard configuration role. You will join a high-calibre Technology & Transformation team, designing and deploying cutting-edge enterprise solutions for iconic global brands. You will be at the absolute forefront of the ecosystem-orchestrating multi-step, autonomous processes using Agentforce and locking down data harmonisation via Data Cloud.

The Role

As a Technical Solution Specialist, you will bridge the gap between complex data engineering and strategic executive vision.

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  Architect & Implement: Lead the physical design and end-to-end execution of Salesforce Data Cloud instances seamlessly integrated with Sales, Service, and Commerce Clouds.
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  Drive Agentic AI: Design and integrate Agentforce-powered AI capabilities and Generative AI workflows (content creation, summarisation, insights) while strictly adhering to the Salesforce Trust Layer.
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  Data Mastery: Own the data streams, unified data models, transformations, identity resolution, and segmentations across massive enterprise data landscapes.
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  Mitigate Risk: Identify technical design and data model risks early, collaborating directly with engineering teams and business stakeholders to solve them.
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  Lead & Influence: Act as the crucial technical resource in workshops, translating intricate requirements into story-based narratives for executive-level presentations.

Your Profile

You are a perfect blend of a strategic ideas person and a hands-on technical doer. You thrive in collaborative, diverse environments and possess deep expertise in cross-cloud integrations.

Required Technical Skills & Certifications:

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  Salesforce Data Cloud Consultant certification, backed by at least one end-to-end Data Cloud implementation.
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  Agentforce Specialist certification, with hands-on experience delivering 1-2 Agentforce Proof of Concepts (POCs).
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  Salesforce Admin & Platform App Builder certifications (strong experience with Salesforce Flows is essential).
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  Solid understanding of customer data modelling best practices and mid-level SQL proficiency.
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  Experience integrating Salesforce with cloud data warehouses/lakes (e.g., Snowflake, Databricks).
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  Exceptional presentation and narrative-building skills for both technical and non-technical audiences.

Preferred (Nice to Have):

• 
  
  Experience with SOQL and Apex.
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  Front-end coding skills (HTML, CSS/SASS, TypeScript, React, XML, JSON).

What's on Offer?

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  True Hybrid Working: A flexible model balancing time between your local hub (London or Manchester), remote working, and client sites.
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  World-Class Growth: Access to elite, continuous professional development and leadership training.
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  An Inclusive Culture: Join a business that actively prioritises your wellbeing, celebrates unique perspectives, and fosters genuine belonging.

**Join a dynamic team dedicated to elevating customer experiences through data-driven strategies.**

We are seeking a CRM Manager on a contract basis to drive customer engagement and our CRM strategies. This role is ideal for an innovative thinker who can transform complex data into actionable insights and foster strong relationships with our clients. As a key member of our team, you will work collaboratively, leveraging your expertise to enhance our customer relationship management practices and contribute to our ongoing success.

**Key Responsibilities and Skills Required:**
- Proven experience in managing CRM systems, preferably with platforms like Braze.
- Strong analytical skills, with the ability to interpret data and develop customer-focused strategies.
- Excellent communication skills, capable of working collaboratively with diverse teams.
- Experience in customer segmentation, targeting, and campaign execution to drive engagement.
- Familiarity with marketing automation and analytics tools to enhance CRM strategies.

If you are a motivated professional with a passion for enhancing customer relationships and driving engagement strategies, we encourage you to apply for this exciting contract CRM Manager opportunity. Your expertise could help shape our future success.

LEGAL DISCLAIMER: This is not necessarily a job advertisement or posting; but may be an example of the many roles of this type that we regularly recruit for. Actual number of job vacancies and roles are subject to change

Project Manager (Certinia PSA) - Home-Based - 6 Month Contract (Outside IR35)

You will be joining a well-known end user undergoing a large-scale digital transformation programme, focused on enhancing their Certinia PSA capabilities.

As a Project Manager, you will drive projects end-to-end, acting as the main point of contact for all Certinia-related activity. You will work closely with Certinia Professional Services, admin teams, and project coordination teams, while managing Jira prioritisation and ensuring smooth delivery. Alongside supporting C-level stakeholders to achieve their objectives in line with budget.

Key Skills:

• Proven experience leading projects aligned to Certinia PSA.
• End-to-end project management and delivery.
• Jira prioritisation and backlog management.
• Experience working with Pro Services and admin teams.
• Gathering and translating requirements with c-level stakeholders.

If you are interested in the vacancy, please do not hesitate to send over your CV. Email it to; j.taylor3@masonfrank.com

**Be part of a forward-thinking environment as a Marketo Contractor.**

We are excited to offer a contract opportunity for a Marketo Contractor to join our innovative team. This role is ideal for a detail-oriented individual who is passionate about marketing automation and eager to contribute to impactful campaigns. The successful candidate will work collaboratively with cross-functional teams to optimize marketing efforts and drive engagement through effective use of the Marketo platform.

**Key Responsibilities and Skills:**
- Proficient in using Marketo for campaign management, lead nurturing, and reporting.
- Strong understanding of marketing automation best practices and email marketing strategies.
- Ability to create, execute, and analyze marketing campaigns to enhance performance.
- Experience integrating Marketo with other platforms and tools.
- Excellent communication skills to collaborate effectively with various stakeholders.

If you possess a strong background in Marketo and are looking to make a significant contribution as part of a dynamic team, we encourage you to apply for this exciting contract opportunity.

LEGAL DISCLAIMER: This is not necessarily a job advertisement or posting; but may be an example of the many roles of this type that we regularly recruit for. Actual number of job vacancies and roles are subject to change

HubSpot Consultant



**Join a dynamic team driving marketing excellence with HubSpot expertise.**
We are seeking a skilled HubSpot Specialist for a contract position lasting 3-6 months. This role is ideal for a proactive individual who excels in a fast-paced environment and is passionate about leveraging HubSpot tools to enhance marketing initiatives. You will work collaboratively with a talented team, contributing to impactful projects aimed at driving growth and engagement. Your expertise will be valued as we navigate digital marketing strategies and our CRM systems.

**Key Responsibilities:**
- Manage and optimise HubSpot workflows, campaigns, and lead scoring processes.
- Support the integration of HubSpot with other marketing technologies and tools.
- Analyse performance metrics to improve campaign effectiveness and generate insightful reports.
- Collaborate with cross-functional teams to align marketing strategies and goals.
- Assist in the training of team members on HubSpot best practices and features.

If you are a detail-oriented professional with a background in HubSpot and a passion for marketing, we invite you to apply for this exciting opportunity. Your insights and expertise could make a significant impact on our projects and overall success.

LEGAL DISCLAIMER: This is not necessarily a job advertisement or posting; but may be an example of the many roles of this type that we regularly recruit for. Actual number of job vacancies and roles are subject to change

Salesforce QA Engineer

Location: London (1 day per week in the office)
Salary: £50,000 - £65,000 + 10% Annual Bonus
Employment Type: Permanent

The Opportunity

We are partnering with a growing Financial Services organisation seeking a Salesforce QA Engineer to join their technology team. This is an excellent opportunity for an experienced QA professional with strong automation testing expertise to play a key role in ensuring the quality, reliability, and performance of business-critical Salesforce applications and associated platforms.

Working within a collaborative Agile environment, you will work closely with Salesforce Developers, Business Analysts, Product Owners, and key business stakeholders to deliver high-quality solutions that support the organisation's strategic objectives.

Key Responsibilities

• Design, develop, and execute comprehensive test plans, test cases, and test scripts for Salesforce and integrated business applications.
• Perform both manual and automated testing across new developments, enhancements, integrations, and production releases.
• Build, maintain, and improve automated test frameworks and regression test suites.
• Collaborate closely with Salesforce Developers to ensure quality is embedded throughout the software development lifecycle.
• Participate in Agile ceremonies including sprint planning, backlog refinement, daily stand-ups, retrospectives, and release planning.
• Conduct functional, regression, integration, system, and user acceptance testing activities.
• Validate backend data and integrations using SQL queries and database testing techniques.
• Identify, document, and manage defects through to resolution.
• Support release coordination activities and contribute to continuous improvement initiatives across QA processes and tooling.
• Work with business stakeholders to understand requirements and ensure delivered solutions meet business expectations.

Skills & Experience Required

• Minimum 4 years' experience in Software Quality Assurance covering both manual and automated testing.
• Experience testing complex, business-critical platforms such as Salesforce CRM, financial services systems, or similar enterprise applications.
• Strong hands-on automation testing experience using Selenium, SpecFlow (C# or Java), or comparable automation frameworks.
• Solid SQL skills with experience performing backend data validation and database testing.
• Experience working within Agile delivery environments (Scrum and/or Kanban).
• Experience supporting release management and deployment activities.
• Excellent problem-solving and analytical skills.
• Strong communication skills with the ability to engage effectively with both technical and non-technical stakeholders.

What's on Offer

• Salary of £50,000 - £65,000 depending on experience.
• 10% annual performance bonus.
• Hybrid working model with just 1 day per week in the London office.
• Opportunity to work on business-critical Salesforce initiatives within a growing financial services organisation.
• Collaborative and supportive team environment.
• Ongoing professional development and career progression opportunities.

Feel free to get in touch via the contact information below or apply to the advert if you would like to know more about the role. If you happen to know anyone who could be a good fit for this role, feel free to share this advert with them.

Email - a.adesanya1@masonfrank.com

Phone - +44 20 3148 4636 (Ext: 4636)

Salesforce Technical Lead

Location: London (Hybrid Working )
Salary: £80,000 - £95,000 + 20% Bonus + Comprehensive Benefits Package

About the Role

Seeking an experienced Salesforce Technical Lead to join our growing technology team based in London. This is a hands-on leadership role responsible for the design, development, governance, and continuous improvement of our Salesforce platform.

You will lead the technical direction of Salesforce solutions, working closely with business stakeholders, product owners, architects, and development teams to deliver scalable, high-quality solutions that support business growth. The ideal candidate will have strong experience across Salesforce platform capabilities, including Salesforce CPQ, declarative development, integrations, and platform governance.

This role offers an excellent opportunity to influence the Salesforce roadmap, mentor developers and administrators, and drive best practices across the platform.

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Key Responsibilities

• Own the technical leadership and strategic direction of the Salesforce platform.
• Lead the design and implementation of scalable Salesforce solutions aligned to business requirements.
• Act as the technical authority for Salesforce architecture, development standards, and platform governance.
• Deliver and support Salesforce CPQ solutions, ensuring optimal configuration and performance.
• Champion declarative-first development approaches, leveraging Flows, Validation Rules, Approval Processes, Dynamic Forms, and other platform capabilities.
• Collaborate with business stakeholders to translate requirements into technical solutions.
• Lead technical workshops, solution design sessions, and architecture reviews.
• Manage and mentor Salesforce Administrators, Developers, and third-party partners.
• Ensure platform security, scalability, performance, and compliance with best practices.
• Oversee release management, deployment processes, and environment strategy.
• Drive continuous improvement initiatives and platform optimisation.
• Support integration projects involving Salesforce and external systems.
• Evaluate new Salesforce features and recommend enhancements to maximise business value.

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Essential Skills & Experience

• Extensive experience working with Salesforce in a technical leadership, platform lead, or solution architect capacity.
• Strong hands-on experience with Salesforce CPQ implementation, configuration, and support.
• Deep understanding of declarative Salesforce development, including:
  • Salesforce Flow
  • Validation Rules
  • Approval Processes
  • Process Automation
  • Dynamic Forms
  • Reports and Dashboards
• Strong understanding of Salesforce Sales Cloud and Service Cloud.
• Experience leading end-to-end Salesforce delivery projects.
• Knowledge of Salesforce security model, profiles, permission sets, sharing rules, and governance.
• Experience integrating Salesforce with third-party systems and APIs.
• Strong stakeholder management and communication skills.
• Experience mentoring and leading technical teams.
• Ability to balance strategic platform leadership with hands-on delivery.

Salesforce Solution Architect

Location: London (Hybrid - 2 days per week in office) Salary: £80,000 - £100,000 + Benefits Employment Type: Full-time, Permanent Company: Leading UK-Based Salesforce Partner

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About the Company

Our client is a well-regarded Salesforce Partner based in the UK, known for delivering high-quality, complex Salesforce implementations across a range of industries. With a strong reputation for technical excellence and client satisfaction, they are experiencing continued growth and are looking to expand their delivery team with an experienced Solution Architect.

This is an excellent opportunity to join a business that invests heavily in its people, offers genuine career progression, and works on varied, challenging projects across the Salesforce ecosystem.

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The Role

As a Salesforce Solution Architect, you will play a critical role in designing and overseeing the delivery of complex, multi-cloud Salesforce solutions for a diverse client base. You'll work closely with clients, business analysts, and delivery teams to translate business requirements into scalable, best-practice technical solutions - while providing hands-on architectural leadership throughout the project lifecycle.

This role suits someone who enjoys client-facing work, has deep technical expertise across the Salesforce platform, and is comfortable mentoring and guiding development teams.

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Key Responsibilities

• Lead the design of end-to-end Salesforce solutions across Sales Cloud, Service Cloud, Experience Cloud, and other relevant clouds
• Translate complex business requirements into robust, scalable technical architecture
• Own technical governance throughout the project lifecycle, ensuring solutions align with Salesforce best practice and architectural principles
• Produce and present solution design documents, data models, integration architecture, and technical roadmaps to both technical and non-technical stakeholders
• Work closely with Business Analysts, Project Managers, and Developers to ensure solutions are delivered on time and to specification
• Identify risks, dependencies, and technical debt early, and provide pragmatic solutions
• Support pre-sales activities, including solution design input, scoping, and estimation for new business opportunities

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Essential Skills & Experience

• Proven experience working as a Solution Architect within a Salesforce Partner, consultancy, or complex in-house environment
• Strong hands-on experience across core Salesforce clouds (Sales Cloud and/or Service Cloud essential; Experience Cloud, Marketing Cloud, or Field Service Lightning advantageous)
• Deep understanding of Salesforce data modelling, security architecture, and integration patterns (REST/SOAP APIs, middleware tools such as MuleSoft or similar)
• Strong knowledge of Apex, Lightning Web Components (LWC), and declarative development tools (Flow, Process Builder)
• Experience leading solution design workshops and presenting to senior stakeholders
• Track record of delivering multiple full-lifecycle Salesforce implementations
• Excellent communication skills, with the ability to translate technical concepts for non-technical audiences
• Strong understanding of Agile/Scrum delivery methodologies

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What's on Offer

• Salary: £80,000 - £100,000 (dependent on experience)
• Hybrid working: 2 days per week in the London office
• Comprehensive benefits package (pension, private healthcare, life assurance)
• Clear career progression pathway towards Technical Architect / Principal Architect / CTA
• Ongoing investment in Salesforce certifications and training