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For Permanent and Contract in London

    Salesforce Delivery Manager

    England, London

    • Up to £85,000 GBP
    • Project Managers Role
    • Skills: Salesforce
    • Seniority: Senior

    Job description



    We are looking for a Delivery Manager who will
    • Act as a hands-on coach, guiding teams toward consistent success across client management, project management, solution design, and delivery best practice.
    • Ensure teams follow company standards, policies, and procedures to deliver high-quality work.
    • Maintain delivery goals for on-time, on-budget, and to-spec outputs across the entire project portfolio.
    • Manage project budgets and have authority over hiring decisions, performance management, and disciplinary actions.
    • Own the client relationship, serving as the primary escalation point for both the delivery team and client stakeholders.
    • Partner with the Resource Manager to ensure appropriate capacity planning and staffing.
    • Support Sales with scoping, effort estimation, and solution shaping during the pre-sales process.
    • Identify, nurture, and build additional opportunities through strong client relationships.
    • Collaborate with Account Management to expand and cultivate revenue opportunities


    What we're looking for
    • 3+ years Salesforce consulting experience, including requirements scoping, solution design, and project estimation.
    • Experience in resource management, including staffing, utilisation, and capacity planning.
    • Strong background in project management and/or the sale of professional services projects.
    • Knowledge of implementation project management methodologies (e.g., Agile, Waterfall, hybrid
    • approaches).
    • Experience with budget creation, management, and revision.
    • Strong process mindset, ability to document, analyse, and recommend process improvements.
    • An outgoing, engaging communicator who can build strong relationships at all levels of an organisation.


    Benefits
    • Remote & flexible working
    • 25 days annual leave + Public Holidays
    • Volunteer Days
    • Off-site Event
    • Private Health Insurance
    • Pension
    • Employee Assistance Programme
    • Social Events

    Manager, Salesforce (Core Platform)

    England, London

    • £60,000 to £70,000 GBP
    • System Administrators Role
    • Skills: Salesforce.com
    • Seniority: Senior

    Job description



    Manager, Salesforce - London Hybrid - £60,000 - £70,000


    This hybrid position, based in London, offers a unique opportunity to lead Salesforce initiatives, driving the growth and efficiency of sales processes. The ideal candidate is someone with prior experience managing a Salesforce instance for a B2B multinational company. As well as experience with direct line management.


    Key skills:


    - Proven experience in managing Salesforce (Sales Cloud) instances
    - Strong analytical skills with the ability to strategise and optimise processes
    - Communication abilities to engage with a range of stakeholders
    - Salesforce Certifications, like the Administrator, Architect, and Consultant, are nice to have
    - Direct line management experience


    In addition to a competitive salary, our client offers core benefits designed to support your career growth and work-life balance. If you are ready to make a meaningful impact and join a forward-thinking organisation, we encourage you to apply for this rewarding role. Your expertise could shape the future of Salesforce integration and support transformative business outcomes.



    Feel free to get in touch via the contact information below:



    Phone: +44 20 3148 4636 (Ext: 4636)
    Email:     a.adesanya1@masonfrank.com

    Salesforce Consultant (Field Service) - 6 Months - Home Based

    England, London

    • Up to £550 GBP
    • Consultants Role
    • Skills: Salesforce, Field Service
    • Seniority: Mid-level

    Job description





    Salesforce Consultant (Field Service) | 6-Month Contract | Outside IR35 | Remote

    A fast-growing consultancy is seeking an experienced Salesforce Consultant to lead the design and delivery of a Salesforce Field Service (FSL) implementation. This is a greenfield project, giving you exposure to deliver a field service operation that connects mobile workers and drives customer satisfaction.

    You'll collaborate with business and technical stakeholders to capture requirements, shape scalable service processes, and configure Salesforce to deliver a streamlined, end‑to‑end field service solution.

    Key Responsibilities


    • Configure and optimise Salesforce Field Service, Service Cloud, and Experience Cloud


    • Design user‑centric Field Service processes covering work orders, service appointments, assets, and mobile workflows


    • Build automations (Flows, rules, triggers where required) to enhance technician productivity and customer transparency


    • Support integrations with third‑party systems such as ERP, mobile apps, GIS, and inventory platforms


    • Create tailored training materials and deliver hands‑on enablement


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    Salesforce Financial Consultant

    England, London

    • £55,000 to £65,000 GBP
    • Consultants Role
    • Skills: Salesforce
    • Seniority: Mid-level

    Job description

    Salesforce Financials Consultant



    A growing consultancy is looking for a Financials Consultant to join their team in a client-facing role that combines pre-sales, solution design, and end-to-end project delivery.

    Remote, UK.

    Key Responsibilities



    • Act as the financial subject matter expert on client engagements


    • Lead discovery and scoping workshops


    • Support solution sales and commercial discussions


    • Gather requirements, design solutions, and implement mid-market accounting systems


    • Manage data migration, training, and post-implementation support


    • Engage with senior stakeholders and maintain strong client relationships

    About You



    • Hands-on experience with Certinia and other Salesforce-based accounting products


    • Strong accounting knowledge (part-qualified or equivalent)


    • Salesforce consulting experience (ADM201+ preferred)


    • Comfortable presenting and negotiating with senior stakeholders


    • Client-focused, commercially aware, and able to work independently

    Sales Executive- Salesforce boutique partner

    England, London, City of London

    • £45,000 to £65,000 GBP
    • Sales Role
    • Skills: Salesforce.com
    • Seniority: Junior

    Job description



    Elevate your career by leading sales initiatives with a focus on Salesforce solutions in a thriving boutique Salesforce partner environment. Our client is seeking a Salesforce Sales Exec to excel in a hybrid role based in London, working three days a week in the office.

    In this position, you will be integral to driving growth and innovation through Salesforce.com solutions. The ideal candidate will have:

    - Strong experience in sales strategy and execution, specifically with Salesforce products.
    - Excellent communication and interpersonal skills, suited for collaborative environments.
    - Proven track record of meeting sales targets and nurturing client relationships.
    - Build relationships with Account Executives at the Vendor (Salesforce)
    - Prior experience in a B2B SaaS environment or selling consulting/ services preferred

    This role offers an exciting opportunity for an ambitious professional looking to make a significant impact in a collaborative setting. Core benefits include competitive compensation and flexible working arrangements.


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    Senior Marketing Technology Functional Consultant

    England, London, City of London

    • £60,000 to £70,000 GBP
    • Marketing Automation Role
    • Skills: Marketing Automation, Marketing Technology, HubSpot, Pardot, Marketo
    • Seniority: Senior

    Job description





    Senior Marketing Technology Functional Consultant



    This organisation is a growing digital consultancy specialising in helping clients optimise and modernise their marketing technology capabilities. They partner with medium-large enterprises to design, implement, and evolve complex MarTech ecosystems that drive measurable customer impact.



    In this role, you'll lead client-facing discovery, shape solution designs, and oversee end‑to‑end delivery across key MarTech platforms. You'll work closely with senior stakeholders to understand business needs, translate them into scalable technical solutions, and guide clients through successful adoption of new processes and technologies.



    Key Skills & Experience:
    • Strong hands-on expertise with major Marketing Automation or CRM platforms (HubSpot, Marketo, Salesforce, etc.)
    • Proven experience delivering MarTech solutions from discovery through to deployment
    • Strong client-facing communication, with the ability to simplify complex technical concepts
    • Solid project planning, risk management, and delivery governance skills
    • Background in consultancy, agency, or digital transformation environments




    The consultancy primarily delivers transformation programmes, including system implementations, complex migrations, integrations, and broader MarTech modernisation projects.



    To apply or find out more, please reach out to a.adesanya1@masonfrank.com.




    CRM Manager

    England, London

    • £40,000 to £55,000 GBP
    • Marketing Automation Role
    • Seniority: Mid-level

    Job description



    CRM Manager (Salesforce Marketing Cloud) - London - Hybrid


    Sector: Purpose‑Driven Organisation with a Strong Mission


    About the Organisation

    We are a long‑established, values‑led organisation with a strong mission and a meaningful social purpose. Our group operates several well‑known consumer brands and is entering a new phase of growth, with increasing demand for highly personalised, data‑driven engagement. As we expand, we are investing heavily in CRM, automation, and customer experience to better serve the people who rely on us.

    About the Role

    We're looking for an experienced CRM Manager specialising in Salesforce Marketing Cloud to join our growing marketing and customer experience function.

    In this role, you'll be the in‑house expert responsible for planning, building, optimising, and reporting on all CRM and marketing automation activity. You'll work across multiple brands and collaborate closely with Marketing, Enquiries, and Operations to deliver seamless journeys, personalised campaigns, and measurable performance improvements.

    This is a hands‑on role suited to someone who blends technical CRM expertise with strategic thinking and data‑driven decision‑making.

    Key Responsibilities

    Platform Ownership & CRM Execution
    • Take full responsibility for how the organisation uses Salesforce Marketing Cloud across its brand portfolio, ensuring the platform is configured, maintained, and continually improved. Construct multi‑step communication flows-across email, SMS, and app‑based channels-using Marketing Cloud's automation and journey‑building tools. Experiment with variations in content, timing, and targeting to refine performance over time.


    Audience Structure & Data Stewardship
    • Shape how customer data is organised by defining segmentation rules, audience groupings, and contact structures to support personalised outreach. Oversee data hygiene processes, ensure compliance with data‑privacy standards, and maintain correct handling of permissions and opt‑outs. Investigate and remedy inconsistencies in data feeds or connections between systems (e.g., tracking systems, websites, CRM).


    Insight, Reporting & Measurement
    • Produce and maintain dashboards showing engagement, conversion patterns, retention metrics, and other CRM‑led performance indicators. Translate CRM activity into insights that help commercial and marketing teams make informed decisions. Review ongoing campaign trends and propose continual improvements.


    Candidate Requirements

    Experience & Technical Background
    • A minimum of 3 years working directly with Salesforce Marketing Cloud, with hands‑on ownership of builds and campaigns. Practical familiarity with core Marketing Cloud modules such as automation features, messaging tools, advertising connections, and analytics interfaces. Experience connecting Marketing Cloud to other digital systems (for example: CRMs, content platforms, call‑tracking tools, or similar environments).


    Data Knowledge & Compliance
    • Strong understanding of how to manage customer data responsibly, including segmentation logic, consent handling, and GDPR‑aligned processes. Comfortable reviewing, cleaning, and validating datasets using spreadsheet tools or analytics platforms.


    Communication & Collaboration
    • Able to explain technical CRM setups to colleagues without technical backgrounds. Confident working across multiple teams to gather requirements, clarify workflows, and support operational delivery.


    If you would like to know more, feel free to reach out via the contact information below:


    Email:     a.adesanya1@masonfrank.com

    Salesforce Service Cloud Administrator (Hybrid, London)

    England, London

    • £55,000 to £60,000 GBP
    • System Administrators Role
    • Skills: Salesforce, service cloud, omnichannel, Einstein bot, salesforce admin, administrator, salesforce certified, service cloud admin
    • Seniority: Mid-level

    Job description





    Role: Salesforce Administrator - Service Cloud Specialist
    Location: Hybrid (London-based)
    Salary: £60,000 + benefits

    About the Role:
    We are seeking a highly skilled Salesforce Administrator with a strong focus on Service Cloud to join our team. This is a fantastic opportunity to work on cutting-edge Salesforce solutions and play a key role in optimising customer service operations.

    Key Responsibilities:
    • Administer and maintain Salesforce Service Cloud environments
    • Configure and manage Einstein Bots for automated customer interactions
    • Implement and optimise Omnichannel routing for seamless service delivery
    • Collaborate with stakeholders to gather requirements and deliver tailored solutions
    • Ensure data integrity, security, and compliance within Salesforce
    • Provide user training and support for Salesforce functionality


    Requirements:
    • Proven experience as a Salesforce Administrator
    • Strong expertise in Service Cloud
    • Hands-on experience with Einstein Bots
    • Knowledge of Omnichannel features and best practices
    • Salesforce Administrator certification (preferred)
    • Excellent communication and problem-solving skills


    What We Offer:
    • Competitive salary: £60,000 + benefits
    • Hybrid working model (London-based)
    • Opportunity to work with a forward-thinking team and innovative technology




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    Perm - Salesforce Project Manager

    England, London

    • £55,000 to £65,000 GBP
    • Project Managers Role
    • Skills: Salesforce
    • Seniority: Mid-level

    Job description

    Salesforce Project Manager



    Remote | Permanent

    We are seeking an experienced Salesforce Project Manager to lead the delivery and optimisation of a complex Salesforce ecosystem within a growing SaaS organisation.

    Salary: upto £65,000

    Key Responsibilities



    • Lead end-to-end Salesforce projects across:


      • Sales Cloud


      • Service Cloud


      • CPQ


      • Pardot (Marketing Cloud Account Engagement)


    • Manage integrations with core business systems (ERP exposure highly desirable)


    • Drive timelines, budgets, governance and risk management


    • Coordinate cross-functional stakeholders and third-party partners


    • Ensure strong user adoption and change management

    Essential Requirements



    • MUST have experience within a SaaS business


    • Proven delivery of Salesforce programmes across Sales, Service, CPQ and Pardot


    • Strong stakeholder management experience


    • Experience working with distributed teams


    • Bonus if have exposure to netsuite

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    Delivery Manager- Salesforce Boutique Partner

    England, London

    • £75,000 to £80,000 GBP
    • Project Managers Role
    • Skills: Salesforce
    • Seniority: Mid-level

    Job description



    Delivery Manager- Boutique Salesforce Partner- Remote, UK.

    You will oversee the end-to-end delivery of Salesforce projects for a growing UK partner. This is a high-autonomy role managing a portfolio of mid-market and enterprise clients, focusing on technical quality and resource efficiency.

    Responsibilities:


    • Delivery Governance: Manage project lifecycles using Agile/Scrum; track budgets, margins, and RAID logs.


    • Stakeholder Management: Act as the primary post-sale contact for C-suite clients.


    • Resource Planning: Coordinate a team of 5-8 cross-functional consultants and devs.


    • Practice Growth: Improve internal delivery methodologies and contribute to pre-sales scoping.


    Experience required:


    • Experience: Proven Delivery & Project Management ideally gained in a consulting environment.


    • Depth of knowledge of Salesforce products and in tune with latest Salesforce releases


    • Excellent communication style and influencing skill set
    • Experience working with complex Salesforce/ software implementations (end to end)


    • Location: Must be UK-based with the right to work (no sponsorship provided).

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