We are seeking a skilled
Salesforce Administrator to optimize system integrations, improve data flow, reduce manual processes, and enhance the functionality of critical systems across the organization. This role is integral to streamlining operations, optimizing performance, and ensuring systems meet evolving business needs.
This position involves administration, maintenance, and optimization of multiple platforms, including Salesforce, ServiceNow, and time-tracking/project management systems. Experience supporting complex Salesforce orgs, integrating multiple systems, and managing data mapping and migrations is highly desirable. Background in staffing, recruiting, or professional services is preferred, with an understanding of CRM data supporting client, candidate, and placement workflows.
Key Responsibilities:
Administer and maintain Salesforce, including custom objects, fields, workflows, validation rules, and page layouts.
Lead integrations between Salesforce and third-party applications (e.g., ATS, HRIS, accounting, or marketing systems).
Manage data imports, exports, and migrations, ensuring accuracy, consistency, and compliance.
Collaborate with cross-functional teams to align systems with business objectives and optimize workflows.
Utilize sandbox environments to design, test, and deploy scalable Salesforce solutions.
Manage user access, Single Sign-On (SSO), and data privacy settings across systems.
Analyze systems and recommend improvements to enhance functionality, scalability, and efficiency.
Oversee integrations, including discovery, recommendations, implementation, and user adoption.
Provide technical support to internal and external system users.
Monitor and maintain system performance, upgrades, backups, and Salesforce release updates.
Document configuration changes, operational procedures, and maintain training materials.
Advise and lead training sessions to improve user adoption and proficiency.
Configure and maintain roles, profiles, permissions, and groups across platforms.
Collaborate with security leadership to develop and enforce data retention, security, and privacy policies.
Technical Environment & Preferred Systems:
Primary Systems: Salesforce (Lightning/LEX, Mobile, Platform Applications), HubSpot
Preferred Experience: ATS platforms, Ticketing Systems (ServiceNow or equivalent), time-tracking/project management tools, data backup/recovery tools, analytics/reporting platforms, and Microsoft/Azure ecosystem.
Qualifications & Skills:
Bachelor's degree in a related field or equivalent experience.
3+ years in systems administration or a similar technical role.
Proven experience administering complex technical systems.
Expertise in Salesforce required; ServiceNow, project/time management platforms, or similar preferred.
Strong knowledge of Salesforce automation tools, formulas, flows, and integrations.
Experience with API-based integrations and data migration tools.
Familiarity with large-scale data environments and high-volume operations, preferably in staffing, recruiting, or professional services.
Strong analytical, troubleshooting, and problem-solving skills.
Experience implementing system security and privacy best practices.
Excellent communication skills, with the ability to train and support end-users effectively.
Contract Details:
Remote role
Start date: TBD (Immediate availability preferred)
Focus on Salesforce administration, system optimization, and user support
Opportunity to contribute to impactful projects in a supportive, innovative environment
Be part of a stable, purpose-driven project supporting the public sector.
