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**Join a dynamic team dedicated to elevating customer experiences through data-driven strategies.**

We are seeking a CRM Manager on a contract basis to drive customer engagement and our CRM strategies. This role is ideal for an innovative thinker who can transform complex data into actionable insights and foster strong relationships with our clients. As a key member of our team, you will work collaboratively, leveraging your expertise to enhance our customer relationship management practices and contribute to our ongoing success.

**Key Responsibilities and Skills Required:**
- Proven experience in managing CRM systems, preferably with platforms like Braze.
- Strong analytical skills, with the ability to interpret data and develop customer-focused strategies.
- Excellent communication skills, capable of working collaboratively with diverse teams.
- Experience in customer segmentation, targeting, and campaign execution to drive engagement.
- Familiarity with marketing automation and analytics tools to enhance CRM strategies.

If you are a motivated professional with a passion for enhancing customer relationships and driving engagement strategies, we encourage you to apply for this exciting contract CRM Manager opportunity. Your expertise could help shape our future success.

LEGAL DISCLAIMER: This is not necessarily a job advertisement or posting; but may be an example of the many roles of this type that we regularly recruit for. Actual number of job vacancies and roles are subject to change

Project Manager (Certinia PSA) - Home-Based - 6 Month Contract (Outside IR35)

You will be joining a well-known end user undergoing a large-scale digital transformation programme, focused on enhancing their Certinia PSA capabilities.

As a Project Manager, you will drive projects end-to-end, acting as the main point of contact for all Certinia-related activity. You will work closely with Certinia Professional Services, admin teams, and project coordination teams, while managing Jira prioritisation and ensuring smooth delivery. Alongside supporting C-level stakeholders to achieve their objectives in line with budget.

Key Skills:

• Proven experience leading projects aligned to Certinia PSA.
• End-to-end project management and delivery.
• Jira prioritisation and backlog management.
• Experience working with Pro Services and admin teams.
• Gathering and translating requirements with c-level stakeholders.

If you are interested in the vacancy, please do not hesitate to send over your CV. Email it to; j.taylor3@masonfrank.com

**Be part of a forward-thinking environment as a Marketo Contractor.**

We are excited to offer a contract opportunity for a Marketo Contractor to join our innovative team. This role is ideal for a detail-oriented individual who is passionate about marketing automation and eager to contribute to impactful campaigns. The successful candidate will work collaboratively with cross-functional teams to optimize marketing efforts and drive engagement through effective use of the Marketo platform.

**Key Responsibilities and Skills:**
- Proficient in using Marketo for campaign management, lead nurturing, and reporting.
- Strong understanding of marketing automation best practices and email marketing strategies.
- Ability to create, execute, and analyze marketing campaigns to enhance performance.
- Experience integrating Marketo with other platforms and tools.
- Excellent communication skills to collaborate effectively with various stakeholders.

If you possess a strong background in Marketo and are looking to make a significant contribution as part of a dynamic team, we encourage you to apply for this exciting contract opportunity.

LEGAL DISCLAIMER: This is not necessarily a job advertisement or posting; but may be an example of the many roles of this type that we regularly recruit for. Actual number of job vacancies and roles are subject to change

Freelance Paid Media Specialist (PPC & Paid Social)
Contract | Financial Services | Hybrid (UK-based)


We're supporting a fast-growing business within the financial services sector in the search for a Freelance Paid Media Specialist to support across performance marketing activity.


This is a great opportunity for someone who enjoys hands-on campaign management, optimisation, and driving measurable results across digital acquisition channels.

The Role
You will be responsible for managing and optimising paid media campaigns across key platforms, working closely with marketing and digital teams to improve performance and drive growth.


Key responsibilities include:

• Managing and optimising PPC campaigns (Google Ads)
• Running paid social campaigns (Meta, LinkedIn, etc.)
• Monitoring performance, analysing data, and making optimisation recommendations
• Supporting wider digital marketing and acquisition strategy
• Collaborating with internal stakeholders on campaign planning and execution
• Supporting broader channel performance, including exposure to SEO / organic activity

About You
We're keen to speak with freelancers or contractors who are hands-on, commercially aware, and comfortable working in fast-paced environments.


Experience required:

• Strong experience across Google Ads and Paid Social (Meta ideally)
• Proven track record delivering performance-driven campaigns
• Experience working within financial services, fintech, insurance, or regulated environments
• Ability to analyse campaign performance and translate insights into action
• Comfortable working independently and managing your own workload

Package & Details

• Freelance / contract engagement
• Competitive day rate
• Hybrid / flexible working
• Opportunity to work with a high-performing, data-driven team

If you're open to your next freelance engagement and this aligns with your background, feel free to apply or reach out directly to discuss further.

HubSpot Consultant



**Join a dynamic team driving marketing excellence with HubSpot expertise.**
We are seeking a skilled HubSpot Specialist for a contract position lasting 3-6 months. This role is ideal for a proactive individual who excels in a fast-paced environment and is passionate about leveraging HubSpot tools to enhance marketing initiatives. You will work collaboratively with a talented team, contributing to impactful projects aimed at driving growth and engagement. Your expertise will be valued as we navigate digital marketing strategies and our CRM systems.

**Key Responsibilities:**
- Manage and optimise HubSpot workflows, campaigns, and lead scoring processes.
- Support the integration of HubSpot with other marketing technologies and tools.
- Analyse performance metrics to improve campaign effectiveness and generate insightful reports.
- Collaborate with cross-functional teams to align marketing strategies and goals.
- Assist in the training of team members on HubSpot best practices and features.

If you are a detail-oriented professional with a background in HubSpot and a passion for marketing, we invite you to apply for this exciting opportunity. Your insights and expertise could make a significant impact on our projects and overall success.

LEGAL DISCLAIMER: This is not necessarily a job advertisement or posting; but may be an example of the many roles of this type that we regularly recruit for. Actual number of job vacancies and roles are subject to change

Senior Salesforce Administrator / Business Systems Analyst

We are seeking a highly capable Salesforce Administrator / Business Systems Analyst to join a growing team and play a pivotal role in enhancing both the usability and functional performance of the Salesforce platform. This position sits at the intersection of business analysis, system optimization, and user experience design, supporting a moderately complex and evolving Salesforce environment.

This individual will serve as a strategic partner to business stakeholders, driving continuous improvement initiatives, optimizing workflows, and ensuring the platform delivers a seamless and intuitive end-user experience.

Key Responsibilities

• Lead end-to-end UI/UX optimization initiatives across Salesforce, with a focus on improving usability, adoption, and overall user satisfaction
• Conduct detailed discovery sessions with cross-functional stakeholders to gather, analyze, and document business requirements
• Translate business needs into scalable Salesforce solutions, acting as a liaison between business users and technical teams
• Own and enhance core system processes, including workflow automation, collections queues, and user-driven operational procedures
• Partner with engineering and integration teams to support enhancements within an API-driven ecosystem, ensuring data integrity and efficient system interoperability
• Drive and coordinate User Acceptance Testing (UAT), including test planning, execution oversight, and stakeholder alignment
• Facilitate regular stakeholder meetings, providing updates, gathering feedback, and aligning priorities with leadership
• Manage delivery workflows through tools such as ClickUp (or similar platforms), ensuring effective tracking, prioritization, and execution of system enhancements

System Environment

• Salesforce Sales Cloud (current), with planned expansion into Service Cloud
• Approximately 100 active users across the platform
• Moderately complex environment with ongoing transformation and enhancement initiatives

Required Experience & Technical Skills

• Proven experience as a Salesforce Administrator within a dynamic, multi-user environment
• Strong understanding of UI/UX best practices within Salesforce Lightning Experience
• Hands-on experience with declarative Salesforce tools (Flows, Process Builder, validation rules, etc.)
• Exposure to Visualforce and/or Lightning Web Components (LWC) is highly desirable
• Experience working within API-heavy ecosystems, supporting integrations and data flows
• Familiarity with reporting and analytics tools such as Power BI or similar platforms

Ideal Candidate Profile

• Hybrid background combining Business Systems Analysis and hands-on Salesforce Administration
• Demonstrated experience leading discovery sessions and managing stakeholder relationships across multiple business units
• Prior experience within financial services, leasing, or financing environments strongly preferred
• Strong communication skills with the ability to translate technical concepts into business language
• Experience mentoring junior team members or contributing to team leadership initiatives is a plus

This is an opportunity for a proactive and strategic Salesforce professional to make a meaningful impact by shaping both the user experience and system capabilities within a growing organization.