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Salesforce Development Manager



Technology: Salesforce.com

Classification: Permanent

Location: Remote (California HQ)

Salary: $170-180K Base

Date Posted: November 6, 2023



My client is looking for a Manager of Salesforce Development to lead the design and development of custom solutions for internal and external clients. They are a highly innovative company, working on the government level to design custom solutions for external stakeholders. Continue reading to see if you would be a good fit!



Responsibilities:

• Help lead the development of Salesforce solutions for external stakeholders with a team of 8+ Salesforce professionals
• Translate needs and develop custom solutions using traditional and agile development methodologies.
• Analyze business requirements into solutions that best leverage the Salesforce platform.
• Integrate Salesforce with other applications using web services and API's.
• Provide mentoring and technical leadership to other team members.

Requirements:

• 2+ years leading and managing teams of Salesforce Developers, Administrators or Analysts.
• 7+ years of developing complex custom Salesforce solutions.
• 7+ years of Apex, Batch Interfaces, Visualforce and Salesforce design experience.
• 2+ years of Lightning Web Component Development.
• Hands-on experience using JAVA and other OOP languages.
• Understanding of Object-Oriented Design and Programming techniques.
• Experience with HTML, CSS and JavaScript
• Expertise with Model View Controller methodologies.

Job Description

Are you a mid-level Salesforce Administrator looking for your next full-time role?

Our client is sourcing for an nCino Salesforce Administrator where you will be responsible for leading the scoping, ongoing administration and training on an enterprise level platform and Client Relationship Management (CRM) applications.

To learn more about this position, please apply.

Candidates on PST. only.

Lead Non-Profit Salesforce Consultant



Technology: Salesforce.com

Job Type: Permanent

Location: Remote

Compensation: $120K Base

Date Posted: November 1, 2023



Responsibilities:

• Lead client-focused discovery sessions with a focus on technical communication, strategy, and data architecture.
• Serve as the main engineer on intricate projects and define the technical approach.
• Create, revise, and manage comprehensive task lists with well-defined requirements for up to 5 clients concurrently.
• Work closely with Project Managers to facilitate communication between clients and internal project teams, ensuring alignment and comprehension of the tasks, issues, or features being addressed.
• Offer strategic guidance on client support requests and assist in resolving underlying root causes.
• Integrate Salesforce with external tools from third-party providers, such as email marketing platforms, web forms, and payment processors.
• Handle data-related tasks, including data migration, data mapping, and data cleansing/adjustment, in collaboration with your colleagues.
• Diagnose and resolve intricate problems in client Salesforce instances.
• Offer in-depth technical expertise and configuration support for Nonprofit Cloud and NPSP, in addition to commonly used email marketing tools, online forms, and data import tools.

Requirements:

• 5+ years of experience in a role related to Salesforce and nonprofit organizations, working with various clients.
• 2+ years of experience in a supervisory or leadership position.
• Relevant Salesforce Admin certification and Nonprofit Cloud certification (other Salesforce certifications are a bonus).
• Willingness and enthusiasm for occasional travel to client sites or team meetings (typically 1-2 times annually).
• Willingness and enthusiasm for working at our office locations in Denver or Brooklyn, or remotely via frequent video conferencing.
• Experience with Salesforce development is beneficial but not mandatory. Although most of our work does not require coding, some projects may involve Apex and Javascript, and if you possess these skills, they will be put to good use.
• Any Scrum certifications such as Certified Scrum Master or Certified Product Owner are advantageous but not mandatory.

Salesforce Field Service Lightning Architect



Technology: Salesforce.com

Job Type: Permanent

Location: Remote

Compensation: $170,000+

Date Posted: November 29, 2023

Job Summary: We are looking for a talented individual to join our team as a Salesforce Solutions Architect. In this role, you will be responsible for providing Salesforce architecture solutions for projects involving various Salesforce Clouds, scoping projects, and building strong customer relationships. You'll act as a trusted advisor to clients, lead technical aspects of projects, and ensure best practices are followed.

Key Responsibilities:

Provide Salesforce architecture solutions for projects involving Service Cloud, Experience Cloud, and Salesforce Field Service.

Collaborate with the Sales team to accurately scope projects for both new and existing customers, while highlighting the potential capabilities.

Develop strong relationships with customers, acting as their guide through the Salesforce ecosystem, and addressing challenges when needed.

Serve as the technical lead on projects, overseeing solution design, identifying risks, and maintaining effective communication.

Act as the technology expert in project discussions, implementing best practices, and continuously expanding your expertise.

Assist consultants in quality assurance of User Stories, guiding their work, and taking ownership of project success.

Required Technical and Professional Expertise:

• Minimum of 3 years of consulting experience within the Salesforce ecosystem.
• Experience working as part of or leading a project team.
• Must hold Service Cloud Consultant and Field Service Consultant Salesforce certifications.
• Possession of an Advanced Field Service Accredited Professional certification is a plus.
• Experience in delivering Experiences/Communities on the Community Cloud platform and Service Cloud is an advantage.

You will Support our users by:



Providing help desk support and tier 3 troubleshooting. Responding promptly and professionally to user issues received via telephone, email, web, & internal escalations. A key part of this role is also documenting incidents in support tracking system in a clear, concise, and understandable format. Help by managing and optimizing our helpdesk tracking system and providing technical support for our systems including Google Workspace, Zoom conferencing, Slack, DUO, JAMF, and Microsoft OfficeSupport the success of team members by Providing orientation and user training on software applications, including Microsoft Windows, Mac OS, Google Suite, Microsoft Office, IT security overview, etc. Perform laptop upgrades, builds, rebuilds, and swaps. Perform iPhone and Android installations and configuration. Onboard new hires that ranges from setting up their systems and training



Requirements

• B.S. in Information Technology/Computer Science or similar experience
• 3+ years of experience supporting Windows OS and macOS, Apple iOS, and Android mobile devices
• 3+ years experience with Google Workspace admin, Zoom, Slack, JAMF, DUO, & Microsoft Office or similar experience
• Experience with AV systems setup
• Great communication skills and truly enjoy supporting users
• Good understanding of network topology and protocols including both wired and wireless
• Willingness to learn and improve
• Google certification and A+ or related certification or similar are nice to have

Are you a Salesforce Developer with experience with nCino? Our client is currently sourcing for a Developer with this rare skill for a full-time role in the financial services industry. To learn more, please apply directly.

You will Support our users by:



Providing help desk support and tier 3 troubleshooting. Responding promptly and professionally to user issues received via telephone, email, web, & internal escalations. A key part of this role is also documenting incidents in support tracking system in a clear, concise, and understandable format. Help by managing and optimizing our helpdesk tracking system and providing technical support for our systems including Google Workspace, Zoom conferencing, Slack, DUO, JAMF, and Microsoft OfficeSupport the success of team members by Providing orientation and user training on software applications, including Microsoft Windows, Mac OS, Google Suite, Microsoft Office, IT security overview, etc. Perform laptop upgrades, builds, rebuilds, and swaps. Perform iPhone and Android installations and configuration. Onboard new hires that ranges from setting up their systems and training



Requirements

• B.S. in Information Technology/Computer Science or similar experience
• 3+ years of experience supporting Windows OS and macOS, Apple iOS, and Android mobile devices
• 3+ years experience with Google Workspace admin, Zoom, Slack, JAMF, DUO, & Microsoft Office or similar experience
• Experience with AV systems setup
• Great communication skills and truly enjoy supporting users
• Good understanding of network topology and protocols including both wired and wireless
• Willingness to learn and improve
• Google certification and A+ or related certification or similar are nice to have

Sr. Salesforce Administrator



Technology: Salesforce.com

Job Type: Permanent

Location: Remote

Compensation: $130K Base + bonus

Date Posted: September 20, 2023



My client is a Utah based SaaS company looking for a Sr. Salesforce Administrator to join their team, this is a company projected to see tremendous growth this year. The Sr. Salesforce Administrator will be responsible for the execution of day-to-day configuration, support, and maintenance of our Salesforce instance, as well as continuously improving the platform to enable growth.

Role responsibilities.

• Serve as the system administrator for the Salesforce environment with ~100+ users across multiple use cases
• Work with the engineering team to help define and implement best use cases of Salesforce as we build platform functionality off of it
• Handle all basic administrative functions including user account maintenance, company reports and dashboards, workflows and other routine tasks
• Complete regular internal system audits and prepare for upgrades and new releases
• Manage integrations with our Salesforce instance
• Coordinate the evaluation, scope, and completion of new development requests
• Work with Operations and Finance to ensure all sales and pipeline data is accurate, complete, and easily accessible
• Coordinate and conduct training of new users, and grow the Salesforce skill set across the organization

Qualifications

• 5+ years of experience as a Salesforce Administrator or Architect
• 2+ years of Salesforce Billing and CPQ experience.
• Proven ability to implement new processes and facilitate user adoption, training and support
• A demonstrated ability to understand, break down and articulate complex Salesforce concepts with technical and non-technical stakeholders
• Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests, set clear expectations and work well cross functionally with peers and leadership.
• You are comfortable building prototypes and communicating directly with engineers and business stakeholders on the technical constraints of various approaches.
• Understanding of agile development and iteration
• Strong experience with the Lightning Platform

This is a position with an awesome company that allows for great career growth. This position is perfect for someone looking to take the next step in their Salesforce career and enhance their leadership skills. Join as a valued member of this team and organization.

Job Description



Are you a Senior Salesforce Consultant or Solution Architect looking to take the next leap in your career? If you have strong communication, would like to lead from the front and have strong Salesforce Service Cloud integration experience, this could be the positon for you!

Please apply directly for more information.