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For Permanent and Contract in New York

    Technical Product Manager (Grant Management) | $220,000+

    USA, New York

    • Negotiable
    • Project Managers Role
    • Seniority: Mid-level

    Job description



    Technical Product Manager



    Technology: Salesforce.com

    Job Type: Permanent

    Location: Remote (California HQ)

    Compensation: $220K+ Base

    Date Posted: June 27, 2023



    My client, a philanthropic organization, is looking for a Technical Product Manager to interact with Stakeholders in the non-profit space. This role would be responsible for contributing to the management of my clients Grants Management System, which is built on Salesforce and uses CLM tools regularly. This organization has a well-built out Salesforce team and is heavily invested in the product. Continue reading for a highly rewarding opportunity!



    Responsibilities
    • Liaise between product development, reporting, training and business owners to ensure clear communication, understanding of product offerings at all times and ultimate project success through established metrics.
    • Work with the engineering team through the development cycle to ensure features developed meet the desired business objectives.
    • Evaluate every feature request, gather detailed business requirements from customers and work closely with the engineering team to translate requirements into user stories.
    • Understand product interaction within a business process and from a customer experience viewpoint
    • Take ownership in driving new feature development through every stage of the product life cycle and deliver incremental value.
    • Act as product champion and establish effective relationships with key partners




    Requirements
    • Degree in computer information systems or related field or equivalent combination of education and experience required.
    • 5 years of Product Management/Program Management/Business Analysis experience of working in close partnership with the engineering team.
    • Salesforce experience is key to this role, and Salesforce certification would be an added bonus
    • Experience with CLM-related technologies such as DocuSign CLM or equivalent would be nice to have.
    • Experience with supporting Salesforce Enterprise custom objects and community portal.




    Salary is negotiable based on experience with a comprehensive benefits package.

    Salesforce Customer Success Manager

    USA, New York

    • $100,000 to $110,000 USD
    • Account Managers Role
    • Skills: Salesforce, Customer Success, account management, relationship building
    • Seniority: Mid-level

    Job description



    Customer Success Manager - $100k - $110k + Commission

    My Client, a Salesforce Partner, is looking to bring on a Salesforce Customer Success Manager who is located in the tri-state area!

    As a part of this role, you will be responsible for establishing strong connections with clients, gaining in-depth knowledge of their business operations, and comprehending their project objectives and targets. Your primary focus will be on ensuring project success rather than solely managing the team's processes.

    The Customer Success Manager plays a critical role in effectively overseeing the team to ensure the timely, cost-effective, and quality delivery of projects. They will facilitate the development of solutions or products and provide continuous support to clients throughout the delivery process, ensuring active engagement from all business stakeholders.

    This position holds particular significance in complex projects or enterprise transformation programs that may involve multiple challenges and dependencies. The Customer Success Manager will need to navigate and support the delivery team in addressing these obstacles, ensuring project success. In summary, this role involves a customer-centric consulting approach, with a strong emphasis on team management and facilitating successful project delivery.

    Responsibilities:
    • Managing a portfolio of 8-10 accounts
    • Collaborating closely with sales and delivery teams
    • Establishing client relationships and gaining insights into their business, objectives, and roadmaps
    • Proactively identifying opportunities to expand business and drive revenue growth
    • Managing the Salesforce Opportunity pipeline
    • Acting as an escalation point for clients or Delivery Managers/Project Managers
    • Conducting client account planning and Quarterly Business Reviews
    • Approving Salesforce customer stories and VRP case studies
    • Ensuring customer retention and successful contract renewals
    • Requesting and managing CSATs (by logging projects in the Salesforce partner portal)
    • Overseeing CRS + extension SOWs within rate card and commercial parameters
    • Reviewing and approving requests for unbilled time/investment
    • Approving project expenses and resource allocation
    • Monitoring account status and milestone progress
    • Maintaining active customer references
    • Reviewing and approving invoices


    Qualifications:
    • At least 5 years of experience as an account manager in product or services consulting
    • Thorough understanding of the Salesforce platform and its benefits for customers is essential
    • Demonstrated ability to manage and expand enterprise accounts
    • Achievement-oriented with a strong drive for success
    • Comfortable building relationships with C-level stakeholders and Salesforce Account Executives
    • Excellent customer-facing skills with the ability to establish and nurture relationships


    if you are interested in an exciting new Salesforce Customer Success Manager role, send your resume to     d.dudukovich@masonfrank.com

    Mason Frank International is the global leader for Salesforce.com recruitment, supporting more Salesforce.com jobs than any other agency.

    We deal with both Salesforce.com Partners & End Users throughout North America. By specializing solely in placing candidates in the Salesforce.com market I have built relationships with most of the key employers in the US and have an unrivaled understanding of where the best opportunities and Salesforce.com jobs are.

    I understand the need for discretion and welcome the opportunity to speak to any candidates that are considering a new career or job either now or in the future. Confidentiality is of course guaranteed.

    To apply for this role or for information on the Salesforce.com market and some of the opportunities that are available I can be contacted at 303-558-4421 or d.dudukovich@masonfrank.com.

    SFDC CPQ Developer | 80-100 per hr | New York (Remote)

    USA, New York

    • $80 to $100 USD
    • Developers Role
    • Seniority: Mid-level

    Job description



    SFDC CPQ Developer | 80-100 per hr | New York (Remote)

    A Salesforce organization is looking to add a Salesforce Mid-level Developer to their team. The right person will have good communication skills, strong configuration skills, and proven ability to hit the ground running. You should be a team player and be able to adjust to start-up scenarios. You should also be good with LWC, Apex, and declarative development. Any experience with Salesforce CPQ is required.



    We are seeking…
    • 5+ years' of Salesforce Developer experience
    • Strong configuration skills (flows/process builder/reports/dashboards)
    • Can develop with LWC, Apex, Visualforce, JavaScript
    • Proven ability to work in a team/start-up environment
    • Experience with sales and service cloud
    • Experience with Salesforce CPQ
    • PD1 Certification
    • Experience communicating with key business stakeholders




    SALESFORCE PROFESSIONALS, Don't miss out an opportunity to be a valued part of this company and send your resume now to Sabrina at s.distefano@masonfrank.com. Call Sabrina DiStefano for more information at 347.783.6534. *Send your resume now to Sabrina at s.distefano@masonfrank.com before interview considerations are terminated.

    Mason Frank International is the global leader for Salesforce.com recruitment, advertising more Salesforce.com jobs than any other agency. We deal with both Salesforce.com Partners & End Users throughout North America. By specializing solely in placing candidates in the Salesforce.com market I have built relationships with most of the key employers in North America and have an unrivaled understanding of where the best opportunities and Salesforce.com jobs are.

    SFDC / Salesforce / Remote / Developer / CPQ / LWC

    Salesforce Account Executive - $100k - $120k + Commission

    USA, New York

    • $100,000 to $120,000 USD
    • Sales Role
    • Skills: Sales, Account management, relationship management, SOWs
    • Seniority: Mid-level

    Job description



    Salesforce Account Executive - $100k -$120k Base + Commission

    Job Description

    Are you a natural business acquisition hunter with a competitive spirit, high drive, and a strong desire to win? Do you thrive in a fast-paced sales environment and have a background in solutions and/or technology services within the Salesforce ecosystem? If so, this role is perfect for you! Join this ambitious and rapidly-growing company where you can grow your sales career.

    This company, a Salesforce Partner, offers diverse revenue streams, including consulting, outsourcing, and managed services in our primary markets of North America, UKI, and mainland Europe. Our commitment to serving clients of all sizes, from startups to enterprises, sets us apart. As we expand our sales team, we are seeking local talent eager to achieve quotas, leverage partner relationships, and generate leads directly.

    Responsibilities:
    • Create regional sales plans aligned with local Sales leadership and business objectives to achieve quota
    • Build organic pipeline within your region by establishing partner relationships and generating direct leads
    • Arrange and conduct meetings with potential customers to prospect and qualify new business
    • Understand customer requirements and develop presentations addressing their business needs
    • Negotiate, develop, and close new business opportunities
    • Coordinate responses to RFPs, collaborate with presales consultants to create high-quality proposals and SOWs
    • Manage the sales order process from qualification to approval and signature
    • Act as a promoter of our brand and products
    • Represent the company at trade exhibitions and events
    • Stay up-to-date on new product offerings from channel partners and incorporate them into sales efforts
    • Build and maintain excellent client relationships while adhering to company values
    • Collaborate with Executive Management, Sales Leadership, Presales & Consulting, Customer Success & Delivery Management to ensure customer satisfaction and revenue growth
    • Maintain accurate pipeline records in Salesforce CRM system
    • Provide accurate monthly and quarterly revenue forecasts
    • Track regional market trends and identify new growth opportunities


    Qualifications:
    • Demonstrated experience of at least 2 years in successfully selling Salesforce solutions-based technology and service offerings within a consultative/team environment, while building new business within an existing territory
    • Good understanding of Cloud/SaaS platforms, ecosystem technologies, and their benefits across multiple sectors
    • Ability to analyze, assess, and address prospects' needs in enterprise accounts, effectively communicating the value of our products and services
    • Highly motivated with strong written, verbal, presentation, and interpersonal communication skills * Experience in remote selling using screen share/video technology (e.g., Google Meet) to convey value propositions and solution offerings
    • Excellent stakeholder and client management skills, able to lead discussions on complex subjects * Self-starting and adaptable to hybrid roles
    • Attention to detail without losing sight of the big picture
    • Proficient in Gslide for presentation development and collaboration
    • Exceptional communication and negotiation abilities
    • Strong organizational skills and the ability to multitask
    • Comfortable working remotely, collaborating with local and nearshore delivery teams
    • Flexible working approach
    • Travel to client sites required




    If you are interested in an exciting new Salesforce Account Executive role, send your resume to     d.dudukovich@masonfrank.com

    Mason Frank International is the global leader for Salesforce.com recruitment, supporting more Salesforce.com jobs than any other agency.

    We deal with both Salesforce.com Partners & End Users throughout North America. By specializing solely in placing candidates in the Salesforce.com market I have built relationships with most of the key employers in the US and have an unrivaled understanding of where the best opportunities and Salesforce.com jobs are.

    I understand the need for discretion and welcome the opportunity to speak to any candidates that are considering a new career or job either now or in the future. Confidentiality is of course guaranteed.



    To apply for this role or for information on the Salesforce.com market and some of the opportunities that are available I can be contacted at 303-558-4421 or d.dudukovich@masonfrank.com.

    Salesforce Account Executive

    USA, New York

    • $115,000 to $125,000 USD
    • Sales Role
    • Seniority: Mid-level

    Job description



    Salesforce Account Executive

    This Salesforce Partner is looking to grow their team with an Salesforce Account Executive! The ideal candidate will demonstrate competitiveness, drive, and are comfortable in a fast-paced environment. It would be nice if you had a technical background and understood the Salesforce delivery process too.



    Roles & Responsibilities:
    • Demonstrate successful Salesforce solution-based selling
    • Proven track record of hitting quota
    • Able to close sales and manage processes from qualification to approval and signatures
    • Develop new client relationships
    • Strengthen existing client relationships
    • Work cross-functionally with other teams and leaders to improve customer satisfaction and revenue growth
    • Knowledge of alliances and develop propositions with customers
    • Have a strong network in the Salesforce ecosystem
    • Strong communication skills (written & oral)
    • Salesforce Partner experience (preferred)




    Benefits:
    • $115k - $125k base + individual based commission
    • Fully remote
    • Full health/dental/vision coverage
    • Paid vacation
    • Paid holidays
    • 401(k) matching




    CONTACT:

    Olivia Phone: 646-679-3865 Email: o.macdonald@masonfrank.com

    Website: www.masonfrank.com

    Mason Frank International is the global leader for Salesforce.com recruitment and advertising. We have finalized more Salesforce.com jobs than any other agency. We deal with both Salesforce.com Partners & End Users throughout North America. Specializing solely in placing candidates in the Salesforce.com market, I have built relationships with many of the key employers in North America. My knowledge and understanding of where the best opportunities and Salesforce.com jobs are is unrivaled in the industry.



    SFDC / Salesforce / Sales / Account Executive / AE

    new

    Salesforce Administrator | 70-90 per hr | Buffalo, NY

    USA, New York, Buffalo

    • $70 to $90 USD
    • System Administrators Role
    • Seniority: Mid-level

    Job description



    Salesforce Senior Administrator | 70-90 per hr | Buffalo, NY

    A Salesforce client is looking for a Senior Administrator to come support their team. The right person will have a working knowledge of Salesforce flows, and proven ability to be ambitious. You should be a good problem solver and be able to figure out solutions. You should also be good with workflows, Process Builder, and declarative development. Any experience with Apex is a big plus (not required).

    We are seeking…
    • 5+ years of Salesforce Administrator experience
    • Strong configuration skills (flows/process builder/reports/dashboards)
    • Proven ability to work in a team environment (6 people)
    • Experience with Salesforce in a financial service (not required)
    • Experience with Sales, Service Cloud
    • Experience communicating with key business stakeholders
    • Nice to have: development skills




    SALESFORCE PROFESSIONALS, Don't miss out an opportunity to be a valued part of this company and send your resume now to Sabrina at sdistefano@masonfrank.com. Call Sabrina DiStefano for more information at 347.783.6533. *Send your resume now to Sabrina at sdistefano@masonfrank.com before interview considerations are terminated.

    Mason Frank International is the global leader for Salesforce.com recruitment, advertising more Salesforce.com jobs than any other agency. We deal with both Salesforce.com Partners & End Users throughout North America. By specializing solely in placing candidates in the Salesforce.com market I have built relationships with most of the key employers in North America and have an unrivaled understanding of where the best opportunities and Salesforce.com jobs are.

    SFDC / Salesforce / Buffalo / Administrator / Apex / Flows

    Data Analyst

    USA, New York, Corning

    • Up to $100,000 USD
    • Other Positions Role
    • Seniority: Mid-level

    Job description



    Are you a Data Analyst or Engineer looking to take the next leap in your career? This reputable financial services client is looking for someone to join their close, collaborative team on a fully remote, full-time basis.

    This position is a full-time, direct hire and is not open to contracts or C2C/C2H.

    To learn more, please apply!

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