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For Permanent in Sydney

    Senior Salesforce Functional Consultant or Functional Lead

    Australia, New South Wales, Sydney

    • 140000 to 175000 AUD
    • Consultants Role
    • Skills: Salesforce, Functional Consultant, IT, Sales Cloud, Service Cloud, Consultant, BA, Salesforce Lightning, Salesforce Functional Lead, Lead Consultant
    • Seniority: Senior

    Job description

    • Strong opportunities for career progression
    • Hybrid working
    • Work across a range of Salesforce Clouds/technologies




    About the Company:

    Our client, a Global Salesforce End User, has engaged the services of Mason Frank International, to source a Senior Salesforce Functional Consultant or Functional Lead, based in Sydney.



    About the Role:

    Reporting to the Chief Technology Officer, you will be responsible for:
    • Conducting discovery workshops
    • Customisation and configuration of the Salesforce platform
    • Managing internal and external stakeholders
    • Documentation of stakeholder requirements
    • Providing assistance in guiding the design of solutions
    • Providing Salesforce training
    • Post solution development, liaising with the client and gaining their approval




    Skills and Experience Required:
    • Previous experience as a Senior Salesforce Functional Consultant or Functional Lead is essential
    • Experience with Sales, Service and Community Clouds is ideal
    • High level experience with Salesforce customisation (building reports, dashboards etc) and configuration (i.e., Building custom objects, flows, workflows, use of Process Builder) is essential
    • Great communication and stakeholder management skills
    • Strong problem solver who can work autonomously, a natural leader




    You must have full working rights in Australia to be considered for this role: Permanent Residency or Australian Citizenship rights are a requirement.



    How to apply:

    Please submit your application via the "Apply Now" button. Only Resume PDF or Microsoft Word document formats will be accepted.



    Need more information:

    Please contact Ani Morison on
    03 8592 0517, or alternatively send through your resume to: a.morison@masonfrank.com in order to discuss alternative positions that we may have available.

    new

    Salesforce Business Analyst

    Australia, New South Wales, Sydney

    • 90000 to 130000 AUD
    • Business Analysts Role
    • Skills: Salesforce, Functional Consultant, IT, Sales Cloud, Service Cloud, Consultant, BA, Salesforce Lightning Business Analyst
    • Seniority: Mid-level

    Job description



    • Join a Highly Regarded Salesforce End User
    • Strong Opportunities for Career Progression
    • Sydney Based, Hybrid Working




    About the Company:



    Our client, a highly regarded Salesforce End User has engaged the services of Mason Frank International, to source a Salesforce Business Analyst. This person would need to be based in Sydney.



    About the Role:



    You will be responsible for:

    • Running discovery workshops and gathering business requirements
    • Conducting internal Salesforce Training and Communications
    • Creation and Maintenance of Business Documentation including training materials
    • User Acceptance Testing
    • Onboarding users
    • Customisation and Configuration in Salesforce
    • Management and troubleshooting of issues in Salesforce
    • Creation of requirements and user stories through data analysis, group workshops, user cases, scenarios and business process reviews
    • Review business rules to refine requirements
    • Clean and maintain data
    • Provide project, deployment, and change management support to internal users
    • Translation and communication of business solutions with both technical and solution focused individuals




    Skills and Technical Qualifications:

    • Salesforce Administrator Certification with Platform App Builder or Developer certification is highly regarded
    • High level of hands on declarative development / configuration experience in Salesforce
    • Ideally have Sales and Service Cloud experience
    • Experience working end to end on salesforce projects
    • Excellent Communication and Problem Solving Skills, Positive Attitude




    Company Benefits:

    • Opportunities for Career Progression
    • Great training and development programs
    • Support you Getting Salesforce Certified
    • Great work life balance
    • Diverse and inclusive workplace
    • Supportive and flexible work environment




    You must have full working rights in Australia to be considered for this role: Permanent Residency or Australian Citizenship rights are a requirement.



    How to apply:



    Please submit your application via the "Apply Now" button. Only Resume PDF or Microsoft Word document formats will be accepted.



    Need more information:



    Please contact Ani Morison on
    03 8592 0517, or alternatively send through your resume to: a.morison@masonfrank.com.