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We are seeking a skilled Salesforce Trainer to join our team on a full-time contract basis. This is a fully remote position -

Job Overview:

As a Salesforce Trainer, you will be responsible for designing, delivering, and maintaining Salesforce training programs across various teams. You'll ensure that users at all levels can effectively utilize Salesforce features, follow best practices, and adopt new tools or processes introduced within the platform.

Key Responsibilities:

• 
  
  Develop and deliver training materials tailored for users at beginner to advanced levels
• 
  
  Conduct live virtual training sessions and workshops using Zoom, Teams, or similar platforms
• 
  
  Create user guides, video tutorials, and other self-paced learning resources
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  Partner with stakeholders and Salesforce admins to identify training needs and customize content
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  Offer one-on-one coaching and support when necessary
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  Track training effectiveness and improve content based on feedback
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  Stay updated on new Salesforce features and releases to incorporate into training

Required Qualifications:

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  3+ years of experience training end users and/or administrators on the Salesforce platform
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  Strong understanding of Salesforce Sales Cloud and Service Cloud (Marketing Cloud is a plus)
• 
  
  Experience creating and delivering virtual training content
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  Excellent communication and presentation skills
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  Proficiency with tools such as PowerPoint, Google Slides, LMS platforms, and video recording tools
• 
  
  Salesforce certifications (such as Salesforce Administrator or Platform App Builder) strongly preferred

Job Title: Salesforce Consultant
Location: "Remote"
Employment Type: Contract
Salary: £500 per day
Start Date: 26th of August

Mason Frank International has partnered with a leading company in the real estate industry that is currently undertaking a significant Salesforce implementation project, focusing on Sales Cloud and Service Cloud.

We are seeking an experienced Salesforce Consultant to play a critical role in the design, configuration, and successful delivery of this key phase of the project.

Role Responsibilities:

• Collaborate with internal stakeholders and technical teams to understand business needs and translate them into Salesforce solutions.
• Design and implement scalable solutions using Sales Cloud and Service Cloud.
• Configure Salesforce features such as workflows, process builder, flows, validation rules, and approval processes.
• Participate in workshops, requirement gathering sessions, and provide expert advice on Salesforce capabilities.
• Deliver documentation and end-user training as required.
• Ensure best practices are followed across the platform.

Job Requirements:

• Proven experience as a Salesforce Consultant, with hands-on project delivery.
• Strong knowledge of Sales Cloud and Service Cloud.
• Experience in designing end-to-end Salesforce solutions tailored to business requirements.
• Solid understanding of Salesforce configuration, customization, and integration tools (e.g., APIs, middleware, AppExchange solutions).
• Ability to work independently and manage client expectations effectively.
• Excellent communication and stakeholder management skills.
• Real estate or property industry experience is advantageous but not required.

Marketo Marketing Operations/Automation Consultant - Outside IR35

Start Date: September 2025
Contract Length: 3 Months
Hours: Flexible, 16-40 hours per week
Location: Remote (UK/EU preferred)

I'm working with a consultancy who partners with leading enterprise organisation across industries to deliver high-impact marketing automation solutions, and they're looking for a skilled Marketo Marketing Operations/Automation Consultant to join them on a temporary basis.

What You'll Be Doing:

• Collaborating with enterprise clients to build strategic marketing automation roadmaps
• Leading functional implementation of Marketo, including campaign setup, lead lifecycle management, and performance tracking
• Advising on and supporting API integration between Marketo and other platforms (e.g., CRMs, data warehouses, analytics tools)
• Helping clients optimize their marketing tech stack and automation workflows
• Providing guidance on best practices for data hygiene, segmentation, and reporting

What They're Looking For:

• Proven experience with Marketo in a consulting or enterprise environment
• Strong understanding of marketing operations, campaign architecture, and automation strategy
• Experience with API integration and working knowledge of systems like Salesforce, HubSpot, or custom platforms
• Ability to work independently and communicate effectively with stakeholders
• Comfortable managing flexible hours across multiple client engagements

If you would like to know more about this feel free to apply!

Job Title: Salesforce Admin/Developer
Location: Remote
Job Type: Contract

Job Description:
We're looking for a skilled Salesforce Admin/Developer with strong experience in the Nonprofit Success Pack (NPSP) to support and enhance our Salesforce environment. This role requires a hands-on professional who can manage system configuration, build scalable solutions using Flow and automation tools, and partner closely with stakeholders to implement improvements that drive organizational impact.

The ideal candidate is proactive, detail-oriented, and experienced in translating nonprofit needs into effective Salesforce solutions.

Key Responsibilities:

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  Configure and maintain Salesforce NPSP, including custom objects, fields, page layouts, record types, and permission sets
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  Design and implement Flows and automation to streamline business processes
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  Troubleshoot and resolve system issues and support end-user needs
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  Collaborate with cross-functional teams to gather requirements and deliver scalable solutions
• 
  
  Create and maintain technical documentation and system architecture artifacts
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  Support data migration, data integrity, and regular system clean-up
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  Stay up to date on platform updates and recommend enhancements aligned with nonprofit operations

Requirements:

• 
  
  5+ years of hands-on Salesforce administration and development experience
• 
  
  Extensive experience working with Salesforce NPSP in a nonprofit environment
• 
  
  Proven expertise in Salesforce Flow, Process Builder, and other automation tools
• 
  
  Strong understanding of Salesforce data model, security, and sharing architecture
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  Experience customizing Salesforce through declarative tools and light Apex/Lightning components
• 
  
  Excellent problem-solving skills and the ability to work independently in a remote setting
• 
  
  Salesforce Administrator Certification required; Platform App Builder or Nonprofit Cloud Consultant certification is a plus

Interim Customer Services Manager - (Crewe, On-site 4/5 Days a Week)

Duration: 3 Months
Location: Crewe, Cheshire
Engagement Type: Contract

We are seeking an experienced Customer Services Manager to support our financial services operation for a short-term engagement. The successful candidate will play a critical role in maintaining operational excellence across customer service, regulatory standards, and strategic oversight.

Key Responsibilities:

• Lead and support customer-focused operational teams in a high-paced environment
• Oversee complaint resolution, claims processing, and payment handling
• Manage scopes of work relating to consumer duty, fraud prevention, and complaints handling
• Collaborate with senior management and executive teams to align operational activities with strategic goals
• Analyse and enhance KPIs, reporting structures, and operational efficiency
• Utilise Salesforce within a customer service or operational context
• Leverage MI for performance and insight-driven decision making
• Contribute to the implementation of new technologies and digital tools
• Support transformation initiatives within the operational function

Essential Experience:

• Extensive background in customer service operations such as call centres, claims or complaints departments
• Proven experience in a financial services environment
• Strong understanding of regulatory frameworks including consumer duty and fraud prevention

Desired Skills:

• Experience in large-scale transformation programmes
• Proven ability to implement new technologies to improve operations
• Background in operational use of Salesforce
• Analytical skills in MI utilisation and KPI optimisation
• Strategic thinking with previous exposure to executive-level collaboration

Of you would be interested in learning more about this opportunity, please apply with your CV and I will be in touch!

Job Title: Salesforce Consultant
Location: "Remote"
Employment Type: Contract
Salary: £500 per day
Start Date: 26th of August

Mason Frank International has partnered with a leading company in the real estate industry that is currently undertaking a significant Salesforce implementation project, focusing on Sales Cloud and Service Cloud.

We are seeking an experienced Salesforce Consultant to play a critical role in the design, configuration, and successful delivery of this key phase of the project.

Role Responsibilities:

• Collaborate with internal stakeholders and technical teams to understand business needs and translate them into Salesforce solutions.
• Design and implement scalable solutions using Sales Cloud and Service Cloud.
• Configure Salesforce features such as workflows, process builder, flows, validation rules, and approval processes.
• Participate in workshops, requirement gathering sessions, and provide expert advice on Salesforce capabilities.
• Deliver documentation and end-user training as required.
• Ensure best practices are followed across the platform.

Job Requirements:

• Proven experience as a Salesforce Consultant, with hands-on project delivery.
• Strong knowledge of Sales Cloud and Service Cloud.
• Experience in designing end-to-end Salesforce solutions tailored to business requirements.
• Solid understanding of Salesforce configuration, customization, and integration tools (e.g., APIs, middleware, AppExchange solutions).
• Ability to work independently and manage client expectations effectively.
• Excellent communication and stakeholder management skills.
• Real estate or property industry experience is advantageous but not required.

Salesforce Marketing Cloud Consultant - 6m - Temp



The Day To Day



In this role, you will own and lead the architecture, deployment, and maintenance of Salesforce Marketing Cloud and Data Cloud projects, ensuring alignment with business goals. Another big part of this role would be to provide technical leadership for the integration of Marketing Cloud, Data Cloud, and integration to other systems (CRM, analytics, data management), ensuring seamless data flow across platforms. As well as this, you will spend time working with clients to help them with project road mapping as well as taking on other more functional responsibilities.



The Key Skills

• Proven experience in working on the delivery of Salesforce Marketing Cloud and/or Data Cloud projects
• Strong technical knowledge of Marketing Cloud modules (e.g., Journey Builder, Email Studio, Automation Studio) and Data Cloud capabilities (e.g., data unification, identity resolution, segmentation), with direct experience in Data Cloud
• Hands-on experience with integrations between Salesforce platforms (Marketing Cloud, Sales Cloud, Service Cloud, Data Cloud) and external systems (eCommerce, CRM, analytics).
• Experience with automation tools, APIs, and scripting languages (e.g., AMPscript, SQL, JavaScript).

If you would like to hear more about this role, feel free to get in touch by applying to this advert or reaching out via the context information below:



Email - a.adesanya1@masonfrank.com

Phone - +44 20 3148 4636

Salesforce Solution Architect | 9-Month Contract | £600/Day | Outside IR35 | Remote (Home-Based)

We're partnering with a leading organisation in the energy and utilities sector to deliver a transformative Salesforce programme that will modernise customer engagement, streamline operations, and support sustainability goals. This is a build where you'll play a pivotal role in shaping the architecture and design of the solution from the ground up.

As a Salesforce Solution Architect, you'll lead the technical vision, working closely with stakeholders to define scalable, secure, and future-proof solutions. You'll guide the build and design of Salesforce components, integrations, and automations, ensuring alignment with business objectives and industry best practices.

• Define and deliver end-to-end Salesforce architecture for a utilities transformation
• Lead solution design across Sales Cloud, Service Cloud, and Experience Cloud
• Architect integration's with third-party platforms (e.g. billing, IoT, field service)
• Collaborate with business and technical stakeholders to translate requirements into scalable solutions
• Provide technical leadership to development teams and ensure delivery quality
• Document architecture decisions and contribute to governance processes

Job Title: Salesforce Consultant
Location: Hybrid (Glasgow)
Employment Type: Contract
Rate: £550 per day
Start Date: ASAP

Mason Frank is working with an exciting Salesforce end-user on an Experience Cloud implementation project. They're seeking an experienced Salesforce Consultant to join on a 6-month contract. This hybrid role involves remote work with some on-site collaboration in Glasgow.

Responsibilities:

• Design and deliver scalable Salesforce solutions
• Support the delivery of Experience Cloud portals
• Lead workshops and advise on best practices
• Integrate with Sales Cloud, Service Cloud, and external systems
• Provide documentation and training

Requirements:

• Proven Salesforce Consultant experience
• Experience Cloud implementation expertise
• Strong configuration skills (flows, process builder, custom objects)
• Excellent stakeholder engagement

If interested, please apply with your CV and I'll be in touch!