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🚀 Lead Salesforce DevOps Developer - Contact Center Platform
Salary: up to £100,000 per annum
Location: Hybrid (UK-Based)
Clearance: SC Cleared or SC Eligible (5 years UK residency)

🔍 What You'll Be Doing:

• Leading the development lifecycle in a scrum team across solution design, build, deployment, and support.
• Ensuring best practices are followed using tools like Copado, GitHub, Codescan.io, Salesforce DX, Visual Studio Code, and more.
• Managing and monitoring code quality, performing code reviews, and validating test coverage.
• Maintaining a Kanban board and contributing to Agile ceremonies, including estimation sessions and retrospectives.
• Leading deployment readiness, including rehearsals, implementation planning, and governance alignment.
• Designing and running Proof of Concepts (POCs).
• Tracking contact center performance metrics and ensuring platform uptime.
• Supporting and mentoring junior developers and collaborating closely with testers and cross-functional team members.

🧩 What You Bring:

• Salesforce expertise - Service Cloud, Service Cloud Voice, Experience Cloud, Salesforce Classic & Lightning Web Components (LWC/Aura).
• DevOps savvy - Proven experience with deployment pipelines, automation, and tooling.
• Architecture know-how - Solid understanding of Salesforce architecture and scalable design principles.
• Amazon Connect experience - Contact Center as a Service (CCaaS) integration knowledge.
• Strong documentation and communication skills - able to present clearly to both technical and non-technical stakeholders.
• A team-oriented mindset - collaborative, supportive, and passionate about sharing knowledge.

We are looking for an experienced Senior Salesforce Administrator to oversee and optimize our Salesforce platform, ensuring seamless functionality and user adoption. This role involves collaboration with key stakeholders to implement best practices, streamline processes, and enhance system performance. The ideal candidate will provide technical support, maintain data integrity, and lead ongoing improvements to maximize platform effectiveness.

Key Responsibilities

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  Administer Salesforce, including user management, security settings, workflows, and integrations.
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  Customize and configure platform features to optimize functionality and efficiency.
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  Partner with teams to gather requirements and implement scalable solutions.
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  Develop automation processes to enhance business workflows.
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  Provide technical support, troubleshooting, and issue resolution.
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  Oversee system upgrades and ensure smooth deployments.
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  Facilitate integration between Salesforce and other business applications.
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  Stay current with Salesforce best practices and recommend platform enhancements.
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  Create user documentation and support training efforts.
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  Ensure system security and compliance with industry standards.

Qualifications

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  Bachelor's degree in Computer Science, Information Systems, or related field.
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  Proven experience as a Salesforce Administrator with a strong track record of implementation and optimization.
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  Salesforce Administrator certification preferred, with additional certifications being a plus.
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  Deep understanding of Salesforce architecture, automation tools, and customization capabilities.
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  Strong analytical skills to translate complex business processes into efficient Salesforce solutions.
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  Excellent communication and collaboration skills.
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  Ability to work independently and manage multiple priorities effectively.

Job Title: Principal Salesforce Business Systems Analyst
Location: Hybrid - Atlanta, GA
Employment Type: Full-Time
Relocation Assistance: Not Available

We are seeking a highly experienced and self-driven Principal Salesforce Business Systems Analyst to join our clients growing team. In this strategic role, you'll collaborate closely with cross-functional teams; spanning Sales, Finance, Marketing, Customer Experience, and IT; to identify, analyze, and refine business needs and translate them into scalable Salesforce solutions. This individual will serve as a key liaison between business stakeholders and technical teams to drive improvements across enterprise platforms and workflows.

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Key Responsibilities

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  Serve as the primary bridge between business units and technical teams to gather, evaluate, and document detailed business requirements.
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  Collaborate with distributed teams to architect functional solutions in Salesforce that align with evolving business goals.
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  Guide stakeholders through best practices for Salesforce Service Cloud and Sales Cloud capabilities.
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  Support system configuration, workflow design, report creation, and process automation within Salesforce.
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  Manage ongoing enhancements, issue resolution, and continuous improvements for Salesforce and integrated tools (e.g., FinancialForce PSA, CPQ/CLM).
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  Provide mentorship to junior team members and serve as a subject matter expert across platforms.
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  Lead functional testing efforts by converting requirements into test cases and validating outcomes.
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  Support business process documentation using tools like Visio or Lucidchart, and maintain knowledge repositories via SharePoint or Confluence.
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  Work within agile and hybrid SDLC environments to deliver on roadmap priorities.

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Qualifications

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  7+ years in business systems analysis with deep exposure to Salesforce platform (Service Cloud and/or Sales Cloud).
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  Certified Salesforce Administrator with demonstrated hands-on configuration experience.
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  Experience working with Salesforce Lightning, automation tools (Flows, Process Builder), custom objects, validation rules, roles/profiles, and dashboards.
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  Practical experience with Salesforce CPQ or CLM implementations is strongly preferred.
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  Familiarity with data manipulation and reporting tools to support operational and executive reporting needs.
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  Strong understanding of Agile and Waterfall delivery models, with at least 3 years using tools like Jira, Bitbucket, and Confluence.
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  Excellent communication skills with a proven ability to influence stakeholders and simplify complex technical concepts.
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  Demonstrated ability to work independently and within cross-functional, distributed teams.
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  5+ years' experience documenting and improving business processes using BPM tools.
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  Proficient with Microsoft Office suite, particularly Excel and PowerPoint; knowledge of Microsoft Project is a plus.

We are seeking a highly skilled Lead Software Engineer to drive the architecture and development of an advanced connected device platform. This role will play a critical part in ensuring optimal communication between hardware devices and mobile applications while delivering a seamless, high-performance user experience.

Hybrid,
Fulltime-

Key Responsibilities:

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  Architect and build a reliable, scalable ecosystem for IoT and connected devices.
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  Develop robust software solutions to facilitate communication between hardware products and mobile applications.
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  Enhance and maintain the stability of device connectivity, minimizing disruptions and improving overall system performance.
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  Collaborate with multidisciplinary teams including mobile developers, hardware specialists, and product managers to define and deliver key projects.
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  Assess, select, and integrate third-party tools or solutions where appropriate to optimize build strategies.
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  Perform detailed code reviews, provide technical mentorship, and support the growth of junior team members.
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  Stay current with emerging technologies and industry advancements to keep systems cutting-edge.
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  Lead the design and implementation of automated QA and testing frameworks.
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  Contribute to full-stack development efforts, including cloud-based analytics, headless web architecture, and e-commerce integrations.

Required Qualifications:

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  5+ years of professional experience in software engineering, with expertise in connected devices, IoT, or embedded systems.
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  Proficient in programming languages such as Python, Java, Kotlin, Swift, C++, or equivalent.
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  Hands-on experience building both firmware and software solutions for connected hardware.
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  In-depth understanding of communication protocols like Bluetooth, Wi-Fi, and related networking technologies.
  
  
  

En tant que Responsable Salesforce Marketing Cloud, vous serez en charge de piloter la mise en œuvre des campagnes marketing relationnelles via la plateforme SFMC.

Vous interviendrez sur l'ensemble du cycle projet : de l'analyse des besoins jusqu'à la formation des utilisateurs.

Votre mission consistera à optimiser la performance des campagnes, garantir la satisfaction des équipes métiers, et assurer une exploitation efficace et durable de l'outil.

Vous agirez dans le respect des méthodes projet définies par la Direction AMOA CRM Marketing & Sales, à laquelle vous serez rattaché.

Vos missions

• Recueillir et formaliser les besoins métiers via des ateliers et échanges structurés avec les parties prenantes.
• Définir les objectifs des projets, rédiger les user stories et garantir l'alignement avec les enjeux CRM et marketing.
• Prioriser les demandes, construire la roadmap, et assurer le suivi des plannings et ressources.
• Coordonner l'ensemble des acteurs projet (équipes internes, experts SFMC, prestataires) jusqu'à la mise en production.
• Former, conseiller et accompagner les utilisateurs sur SFMC ; créer et gérer des campagnes complexes (AMPscript, SQL, HTML, JS).
• Superviser le bon fonctionnement de SFMC : maintenance, évolution du data model, amélioration continue.

Entreprise : Client Final

Localisation : Nantes

Salaire : 55.000 - 65.000 euros fixe selon profil et expérience

Télétravail : 2 jours/semaine

Salesforce Developer - £60k - Hybrid


Role & Responsibilities

• Experienced in the use of the Salesforce Apex and Lightning languages
• Strong multi-cloud Salesforce experience: ideally including Financial Services Cloud
• Experienced with API integrations to 3rd-party products

Skills & Qualifications

• Multiple years Salesforce development experience
• Exposure to and hold expertise with multiple Salesforce clouds and products
• Ability to lead and engage with third-parties and their role within delivery and management

Benefits

• Hybrid working

Senior Salesforce Enterprise Solutions Analyst
Hybrid - Atlanta, GA | 💼 Full-time
Hiring on behalf of our client

Are you a seasoned Salesforce expert who thrives on solving complex business challenges and leading enterprise-level initiatives? Our client is seeking a Principal Salesforce Enterprise Solutions Analyst to join their team in a hybrid capacity in Atlanta. This is a high-impact role that blends strategic thinking, hands-on Salesforce configuration, and cross-functional collaboration to drive meaningful business outcomes.

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Duties

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  Lead end-to-end Salesforce solution design, configuration, and implementation across Sales Cloud, Service Cloud, and CPQ platforms.
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  Serve as a senior subject matter expert, guiding project teams and mentoring junior analysts across multiple high-visibility initiatives.
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  Translate business needs into scalable, intuitive Salesforce workflows and technical specifications.
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  Engage with stakeholders at all levels to gather requirements, define roadmaps, and ensure seamless system integrations.
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  Own advanced configuration tasks, including process builder flows, custom objects, validation rules, dashboards, and Lightning components.
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  Work closely with geographically distributed teams to deliver solutions that align with business strategy and enterprise architecture.
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  Provide post-implementation support, training, and documentation to ensure long-term system adoption and user success.

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Ideal experience

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  10+ years in business systems analysis with deep hands-on Salesforce experience, especially with Service Cloud, Sales Cloud, CPQ, and CLM.
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  Salesforce Administrator Certification required; additional certs (e.g., Advanced Admin, Platform App Builder) are a plus.
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  Proven experience managing multiple projects in both Agile and Waterfall environments.
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  Strong communicator with the ability to distill technical solutions for business stakeholders.
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  Skilled in using Jira, Confluence, MS Project, and Visio for project tracking and process mapping.
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  Demonstrated experience with end-user training, test script creation, and system documentation.
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  Experience with FinancialForce PSA and Salesforce Communities a strong bonus.

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Preferred

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  Bachelor's degree in Computer Science, Engineering, Information Systems, or a related field-or equivalent hands-on experience.
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  Six Sigma or Lean certification is a plus.
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  Familiarity with enterprise tools like SharePoint, ServiceNow, and Bitbucket.
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  Passion for innovation, continuous improvement, and building scalable enterprise systems.

Salesforce Product Owner

Location: Remote
Department: IT / Business Systems
Reports To: Product Management Lead

About the Role:



We are seeking an experienced and strategic Salesforce Product Owner to join our team and drive the ongoing development and optimization of our Salesforce platform. As the key liaison between business stakeholders and technical teams, the Salesforce Product Owner will play a critical role in defining product vision, gathering and prioritizing requirements, and ensuring successful delivery of Salesforce solutions that align with business goals.

Key Responsibilities:

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  Product Ownership: Act as the primary owner of the Salesforce platform, translating business needs into a clear product roadmap and backlog.
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  Requirements Gathering: Partner with cross-functional teams (Sales, Marketing, Service, Operations, IT) to capture business requirements and user stories.
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  Backlog Management: Define and prioritize the product backlog, ensuring features deliver maximum value and align with strategic objectives.
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  Sprint Planning & Delivery: Collaborate with Salesforce developers, admins, and architects during sprint planning, grooming, and review sessions.
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  Stakeholder Communication: Serve as the voice of the customer and key point of contact for stakeholders, ensuring transparency and managing expectations.
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  Testing & Validation: Oversee user acceptance testing (UAT), validate that solutions meet requirements, and facilitate training and documentation.
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  Data Governance: Ensure data integrity, compliance, and consistency across the Salesforce ecosystem.
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  Continuous Improvement: Identify opportunities to improve processes, implement automation, and enhance the user experience through Salesforce capabilities.
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  Platform Expansion: Drive the adoption of new Salesforce features and products (e.g., CPQ, Marketing Cloud, Service Cloud) as business needs evolve.

Qualifications:

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  Bachelor's degree in Business, Information Systems, or related field (or equivalent experience)
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  3+ years of experience as a Product Owner, Business Analyst, or similar role within a Salesforce environment
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  In-depth understanding of Salesforce platform capabilities (Sales Cloud, Service Cloud, etc.)
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  Proven experience gathering business requirements and managing product backlogs
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  Strong knowledge of Agile/Scrum methodologies
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  Excellent communication, presentation, and stakeholder management skills
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  Salesforce certifications (Admin, Advanced Admin, Platform App Builder, or others) are a plus
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  Experience with Jira, Confluence, or other product management tools is preferred

Preferred Skills:

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  Familiarity with Salesforce integration tools and third-party applications
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  Experience working in a B2B or enterprise SaaS environment
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  Understanding of lead-to-cash or customer lifecycle workflows

Salesforce CRM Analyst
Remote | Full-Time

Are you a data-driven professional with a passion for Salesforce? We're looking for a Salesforce CRM Analyst to join our team! This role offers the opportunity to work remotely while collaborating with stakeholders across different business units. If you have strong analytical skills, expertise in Salesforce administration, and experience in business data analysis, we'd love to hear from you!

Key Responsibilities:

✅ Administer and optimize Salesforce Core Clouds to enhance business operations
✅ Analyze and interpret business data to provide actionable insights and drive decision-making
✅ Collaborate with stakeholders to understand business requirements and implement Salesforce solutions
✅ Manage and maintain Salesforce configurations, workflows, reports, and dashboards
✅ Utilize Tableau or MicroStrategy to generate reports and visualize data for key business metrics
✅ Identify system enhancements and recommend best practices to improve efficiency
✅ Ensure data integrity and accuracy within Salesforce by implementing governance and quality control measures
✅ Facilitate user training and provide ongoing support to ensure adoption and efficiency in Salesforce usage
✅ Work cross-functionally with teams in marketing, sales, and customer support to improve CRM processes
✅ Accommodate meetings and collaboration on Pacific Standard Time (PST) schedule

Required Qualifications:

🔹 Bachelor's degree in Information Technology, Business, or a related field
🔹 2+ years of experience as a Salesforce Administrator (required)
🔹 3+ years of experience working with Salesforce Core Clouds
🔹 3+ years of experience analyzing business data and generating insights
🔹 Salesforce Administrator Certification (required)
🔹 Experience with Tableau or MicroStrategy for data visualization and reporting
🔹 Strong problem-solving skills with the ability to interpret complex business needs
🔹 Excellent communication skills with the ability to engage stakeholders and navigate conflicts
🔹 Self-motivated with the ability to work independently in a remote environment

This is a fantastic opportunity for someone looking to grow their Salesforce expertise while making a significant impact on business operations. If you're a detail-oriented professional with a strong analytical mindset, we'd love to hear from you!