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    Salesforce Solution Architect (London Hybrid)

    England, London

    • £100,000 to £120,000 GBP
    • Architects Role
    • Skills: Salesforce, solution architect, sf, salesforce platform developer, salesforce architect
    • Seniority: Senior

    Job description

    Salesforce Solution Architect



    Location: London (Hybrid / 1 day per week in office)
    Salary: £100,000 - £120,000 per annum
    Type: Permanent


    About the Opportunity



    I'm working with one of the leading Salesforce partners in the UK, a business that's experiencing rapid growth and winning some of the biggest projects in the market. They're looking for a Salesforce Solution Architect who can be a true all-rounder-someone comfortable in pre-sales conversations, confident in solution design, and experienced in multi-cloud implementations.

    This is a fantastic chance to join a high-performing team where you'll have autonomy, flexibility, and exposure to enterprise-level projects.


    What You'll Be Doing

    • Leading solution architecture and design for complex Salesforce projects.
    • Supporting pre-sales activities-scoping, proposals, and client presentations.
    • Driving multi-cloud implementations across Sales, Service, Marketing, and more.
    • Acting as a trusted advisor to clients, ensuring solutions align with business goals.



    What We're Looking For

    • Strong pre-sales experience and ability to engage with senior stakeholders.
    • Proven track record in solution build/design, ideally within a Salesforce partner environment.
    • Hands-on experience with multi-cloud Salesforce implementations.



    Why This Role Stands Out

    • Join one of the best Salesforce partners in the UK, recognised for excellence.
    • Be part of a rapidly growing team delivering high-profile projects.
    • Enjoy a flexible hybrid working model (1 day per week in office).
    • Competitive salary and benefits package.



    If you're a Salesforce Solution Architect looking for your next challenge with a top-tier partner, get in touch today. I'd love to share more details and discuss how this could be the perfect next step for you.

    Marketing Automation Manager

    England, London, City of London

    • £40,000 to £55,000 GBP
    • Marketing Automation Role
    • Skills: Marketing Automation - Pardot
    • Seniority: Mid-level

    Job description



    Marketing Automation Manager



    Join a leading organisation that leverages Salesforce and Pardot to drive its own marketing and business growth. As an end user, our company is committed to maximising the value of our marketing automation platforms to support internal teams and deliver measurable results.



    In this role, you will work closely with marketing and sales stakeholders to manage and optimise Salesforce and Pardot, focusing on campaign execution, lead nurturing, and reporting. You will be responsible for building and maintaining automated marketing programmes, ensuring data quality, and providing actionable insights to support business objectives. The position is hands-on and collaborative, with opportunities to recommend process improvements and best practices across the organisation.



    Key Skills
    • Experience in a marketing automation-focused role, ideally a user of Salesforce and Pardot
    • Strong stakeholder management skills, including working with senior leadership
    • Proven ability to design and implement lead nurture programmes
    • Familiarity with reporting and analytics within Salesforce and Pardot
    • Salesforce certifications are an advantage, but not essential




    They offer a supportive environment with regular training and opportunities to develop your expertise in Salesforce and Pardot. If you are passionate about marketing automation and want to make a direct impact within a dynamic business, we would love to hear from you.



    To learn more, please apply with your CV or contact us directly:

    • Email: a.adesanya1@masonfrank.com
    • Telephone: +44 20 3148 4636

    Marketing Automation Specialist - 6m - FTC

    England, London, City of London

    • £35,000 to £45,000 GBP
    • Marketing Automation Role
    • Skills: Salesforce Marketing Cloud
    • Seniority: Mid-level

    Job description



    Marketing Automation Specialist - 6 month Fixed Term Contract



    Join a leading organisation in their industry as a Marketing Automation Specialist! This role involves crafting and executing automated CRM email marketing campaigns using Salesforce Marketing Cloud. Collaborate closely with a Marketing Automation Manager to enhance campaign performance and build digital assets such as landing pages and forms.



    Key Responsibilities:

    • Develop and execute automated email campaigns within a B2C framework using platforms like Salesforce Marketing Cloud
    • Working with CRM and Digital teams across Regions and countries
    • Build and optimise digital assets such as landing pages, forms, and email templates.
    • Utilise Salesforce to support campaign tracking and data management.




    Key Skills & Experience:
    • Proven experience using Salesforce Marketing Cloud within a professional setting.
    • Strong proficiency in executing automated CRM campaigns
    • Hands-on experience with tracking/analysing campaign performance data in Salesforce
    • Skilled in creating and managing digital marketing assets.




    About the Company:

    This organisation is a leader in its field, known for valuing and investing in its marketing team. With the recent addition of a Marketing Automation Manager, this is an exciting time to join their journey and make a significant impact as part of their growing centre of excellence.



    How to Apply:

    If this opportunity aligns with your skills and career aspirations, we'd love to hear from you!
    • Email: a.adesanya1@masonfrank.com
    • Telephone: 020 3148 4636




    Submit your CV today or reach out via email or phone to learn more about this role.

    Senior Marketing Automation Strategist | $140,000+ | Remote

    USA, California, San Francisco

    • $140,000 to $160,000 USD
    • Marketing Automation Role
    • Skills: Hubspot, Marketo, Salesforce Marketing Cloud, Pardot
    • Seniority: Mid-level

    Job description



    The Opportunity



    We are seeking a highly experienced and strategic Senior Marketing Automation Strategist to join a growing marketing team. This critical role will be responsible for the end-to-end design, planning, strategic advising, and execution of marketing automation programs-significantly contributing to lead generation, nurturing, and customer engagement initiatives for customers, prospects, and internal teams.

    The ideal candidate will have a proven track record of leveraging marketing automation platforms to drive measurable business results within a high-energy professional services or B2B tech environment.

    Key Responsibilities



    Strategy & Vision (40%)
    • Develop and champion a comprehensive marketing automation strategy aligned with overall business objectives, sales goals, and customer lifecycle stages.
    • Identify opportunities to leverage marketing automation for lead generation, lead nurturing, customer acquisition, retention, cross-selling, and upsell initiatives.
    • Design complex multi-channel customer journeys and workflows that optimize conversion rates and enhance the customer experience.
    • Conduct thorough market research and competitive analysis to identify technology trends and business best practices in marketing automation.
    • Work closely with sales, product, and client success teams to ensure seamless integration of marketing automation programs with other business functions.


    Program Design & Implementation (30%)
    • Lead the design and architecture of scalable and robust marketing automation programs, including email campaigns, landing pages, forms, workflows, segmentation, and personalization.
    • Oversee the technical implementation and configuration of marketing automation platforms (e.g., HubSpot, Marketo, Salesforce Marketing Cloud, Pardot, Eloqua) to ensure best performance and data integrity.
    • Establish and maintain data synchronization processes between the marketing automation platform and CRM (e.g., Salesforce), CMS, and other related platforms to ensure a unified view of customer interactions and journeys.
    • Develop A/B testing strategies and frameworks to continuously optimize campaign performance and enhance user experience.
    • Ensure compliance with data privacy regulations (e.g., GDPR, CCPA) across all marketing automation activities.


    Performance Measurement & Optimization (20%)
    • Define key performance indicators (KPIs) and metrics for all marketing automation programs.
    • Develop and present regular reports and dashboards on program performance, providing actionable insights and recommendations for optimization.
    • Conduct in-depth analysis of campaign data to identify trends, opportunities, and areas for improvement.
    • Proactively identify and troubleshoot issues related to data, platform functionality, and campaign execution.


    Leadership & Mentorship (10%)
    • Act as a subject matter expert in marketing automation, providing guidance and training to junior team members and cross-functional teams.
    • Stay abreast of emerging technologies and industry best practices in marketing automation and related fields.
    • Contribute to the development of marketing automation best practices and playbooks for the organization.

    Required Skills & Experience

    • 8+ years of experience in designing, planning, and strategically executing marketing automation programs, preferably within a professional services or B2B technology company.
    • Proven expertise with at least two major marketing automation platforms (e.g., HubSpot, Marketo, Salesforce Marketing Cloud, Pardot, Eloqua), including advanced features and integrations.
    • Deep understanding of the entire customer lifecycle, from awareness to advocacy, and how marketing automation can support each stage.
    • Strong analytical skills with the ability to interpret data, identify trends, and derive actionable insights.
    • Experience with CRM systems (e.g., Salesforce) and a solid understanding of CRM integration best practices.
    • Excellent communication, presentation, and interpersonal skills, with the ability to articulate complex concepts to both technical and non-technical audiences.
    • Demonstrated ability to work collaboratively in a fast-paced, dynamic environment.
    • Strong project management skills with the ability to manage multiple priorities and deadlines effectively.

    Preferred Qualifications

    • Experience with account-based marketing (ABM) strategies and their integration with marketing automation.
    • Familiarity with intent data platforms and their application in marketing automation.
    • Certifications in relevant marketing automation platforms.
    • Experience with A/B testing and conversion rate optimization (CRO) tools.
    • Understanding of HTML/CSS for email and landing page customization.


    Salesforce Analyst - New York, NY

    USA, New York

    • $115,000 to $130,000 USD
    • Business Analysts Role
    • Skills: Salesforce
    • Seniority: Junior

    Job description



    Business Analyst, Salesforce - New York, NY

    A highly rated global speciality property & casualty insurer focused on small to mid-sized commercial clients is seeking a Salesforce Business Analyst to support their Salesforce platform. This is an exciting opportunity to join a company at the ground floor of their Salesforce implementation!

    Responsibilities
    • Elicit, document, and refine business requirements through workshops and stakeholder interviews, translating them into detailed user stories, process flows, and functional specifications
    • Design scalable Salesforce solutions, recommending the best combination of declarative features and custom development
    • Create and maintain comprehensive project documentation, including data models, use cases, test scenarios, training materials, and release notes
    • Lead user acceptance testing (UAT), develop test cases, coordinate sandbox management, and oversee change deployment to production
    • Own the enhancement backlog, prioritise incoming requests, and enforce change governance processes
    • Build and deliver recurring reconciliation reports, executive dashboards, and monthly aggregated data sets under strict deadlines
    • Investigate and resolve data quality, mapping, and integration issues in collaboration with technical teams
    • Produce ad hoc analyses and actionable insights for leadership and strategy teams
    • Develop and conduct end-user training programs, create self-service resources, and provide ongoing post-go-live support
    • Monitor platform adoption, performance metrics, and user feedback to identify continuous improvement opportunities
    • Stay current with Salesforce releases and proactively recommend new features that align with business objectives
    • Report system health, security posture, and compliance status to IT and governance stakeholders


    Requirements
    • 5+ years of experience as a Salesforce Business Analyst or similar role
    • An active Salesforce Administrator certification is required
    • Additional certifications strongly preferred (Advanced Administrator, Sales Cloud Consultant, Service Cloud Consultant, Platform App Builder, or Business Analyst)
    • Proven expertise in requirements gathering, process mapping, user story writing, and acceptance criteria definition
    • Strong data analysis skills with advanced proficiency in Excel (pivot tables, VLOOKUP, large data sets)
    • Solid understanding of Salesforce data architecture, integrations, and reporting capabilities
    • Demonstrated ability to facilitate meetings, present to senior leadership, and explain technical concepts to non-technical audiences
    • Comfortable thriving in high-pressure periods and delivering against firm monthly deadlines
    • Excellent written and verbal communication skills
    • Self-directed with strong prioritisation and multitasking abilities in a dynamic environment
    • Team player with a track record of building trusted relationships across business and technical groups


    About Mason Frank

    Mason Frank International is the global leader in Salesforce recruitment, connecting top Salesforce professionals with leading organisations worldwide. Our deep market expertise and extensive network help candidates find career-defining roles while enabling companies to build exceptional Salesforce teams.

    Salesforce Service Cloud Administrator (Hybrid, London)

    England, London

    • £55,000 to £60,000 GBP
    • System Administrators Role
    • Skills: Salesforce, service cloud, omnichannel, Einstein bot, salesforce admin, administrator, salesforce certified, service cloud admin
    • Seniority: Mid-level

    Job description





    Role: Salesforce Administrator - Service Cloud Specialist
    Location: Hybrid (London-based)
    Salary: £60,000 + benefits

    About the Role:
    We are seeking a highly skilled Salesforce Administrator with a strong focus on Service Cloud to join our team. This is a fantastic opportunity to work on cutting-edge Salesforce solutions and play a key role in optimising customer service operations.

    Key Responsibilities:
    • Administer and maintain Salesforce Service Cloud environments
    • Configure and manage Einstein Bots for automated customer interactions
    • Implement and optimise Omnichannel routing for seamless service delivery
    • Collaborate with stakeholders to gather requirements and deliver tailored solutions
    • Ensure data integrity, security, and compliance within Salesforce
    • Provide user training and support for Salesforce functionality


    Requirements:
    • Proven experience as a Salesforce Administrator
    • Strong expertise in Service Cloud
    • Hands-on experience with Einstein Bots
    • Knowledge of Omnichannel features and best practices
    • Salesforce Administrator certification (preferred)
    • Excellent communication and problem-solving skills


    What We Offer:
    • Competitive salary: £60,000 + benefits
    • Hybrid working model (London-based)
    • Opportunity to work with a forward-thinking team and innovative technology