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For Permanent in Denver

    Salesforce Higher Education Consultant

    USA, Colorado, Denver

    • $110,000 to $130,000 USD
    • Consultants Role
    • Skills: Salesforce
    • Seniority: Mid-level

    Job description



    Key Responsibilities


    • Design, configure, test, and deploy high-quality CRM-based solutions tailored to organizational needs while aligning with industry standards.


    • Utilize CRM platform features and tools in accordance with best practices.


    • Collaborate with internal stakeholders, including product teams and business analysts, to understand requirements and translate them into technical implementation tasks.


    • Stay current with platform updates, releases, and trends, and proactively suggest improvements to the existing ecosystem.


    • Diagnose and resolve technical issues related to integrations, customizations, and system performance.


    • Work with external vendors and partners to integrate third-party tools and applications.


    • Contribute to the ongoing enhancement of internal products, delivery processes, and implementation methodologies.


    • Share knowledge and insights with team members to support skill development and client satisfaction.


    Qualifications


    • Bachelor's degree in a technical field (e.g., Computer Science, Information Technology), or equivalent experience.


    • 5+ years of hands-on CRM platform experience, with specialization in key modules and tools.


    • Relevant professional certification on the CRM platform is required; additional certifications are a plus.


    • Proficient in platform configuration and customization, including front-end components and integration technologies (e.g., APIs, middleware).


    • Solid understanding of platform architecture, data structure, security, and best practices.


    • Demonstrated ability to design and implement scalable solutions and integrations.


    • Strong analytical and troubleshooting abilities.


    • Effective communication skills, capable of explaining technical concepts to non-technical audiences.


    • Skilled at managing priorities and delivering results in a dynamic, agile environment.


    • Experience with domain-specific workflows and lifecycle processes is preferred.


    • Familiarity with project management and time-tracking tools such as Jira or Asana.

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