Marketing Performance Analyst
Location: Hybrid (London-based)
Employment Type: Permanent



We are working with an organisation who are looking for a Performance Analyst to join their digital team. This role is key to helping them understand and optimise the return on investment (ROI) of our marketing campaigns. You'll work with data from their website, Pardot, and Salesforce to deliver insights that shape strategy and drive performance. You'll collaborate closely with campaign managers and sales teams to ensure their marketing efforts are data-informed and aligned with business goals.



Key Responsibilities


* Collect and integrate data from website analytics, Pardot, and Salesforce
* Measure ROI and track key marketing KPIs such as lead generation and conversion rates
* Build and maintain dashboards and reports for a range of stakeholders
* Generate insights to improve campaign performance and marketing ROI
* Collaborate with campaign managers and sales teams to align goals and data
* Support teams with training and data quality in Pardot and Salesforce
* Drive innovation in reporting and automation
* Conduct ad-hoc analysis for business needs



Feel free to email me at j.young@masonfrank.com.

Mason Frank have partnered with a globally recognised brand that are seeking a proactive and detail-oriented Salesforce Administrator to support our highly integrated greenfield Salesforce platform. This role is pivotal in bridging the gap between business and technology teams, ensuring we maximise the value of our investments in Sales Cloud, Service Cloud, Commerce Cloud (B2C), and Agentforce.



In this exciting role, you will manage the day-to-day platform operations, gather and translate business requirements into well-defined user stories, and implement robust solutions in collaboration with our Salesforce partners. You'll be a key contact for end-users, driving adoption and ensuring the platform runs smoothly - all aligned with our strategy of simplicity, standardisation, and scalability.



Key Responsibilities

• Platform Administration: Manage all aspects of user and license management - including new user setup/deactivation, roles, profiles, permissions, and public groups.
• Declarative Development: Create and manage solutions using Flow, App Builder, validation rules, and page layouts.
• Backlog Management: Own and maintain the product backlog, writing clear user stories and acceptance criteria. Prioritise in collaboration with the CRM Tech Lead.
• Release Support: Assist in the release process using our DevOps toolset (e.g., Copado) and carry out QA testing.
• Stakeholder Collaboration: Work across departments to gather and document requirements.
• Process Improvement: Identify opportunities for improvements and system enhancements aligned with the roadmap.
• User Support: Provide 1st and 2nd-line support, escalate issues as necessary.
• Data Management: Perform data uploads, deduplication, and cleansing. Support report/dashboard creation.
• Training & Adoption: Develop training materials and documentation to promote adoption and best practices.

What You Will Bring

• Proven experience as a Salesforce Administrator on a complex, integrated Salesforce instance.
• Salesforce Administrator Certification required. Advanced Admin and Platform App Builder certifications desirable.
• Strong understanding of Salesforce governance (data management, security, release best practices).
• Experience managing a product backlog and using tools like JIRA, including sprint planning.
• Background in operational support and release management.
• Comfortable working with cross-functional teams including IT, business, and third-party partners.
• Strong stakeholder engagement and communication skills.
• Familiarity with Agile/Scrum frameworks.
• Experience supporting change initiatives, training, and documentation.
• Ability to explain complex solutions to non-technical stakeholders.

Salesforce Engineering Manager - Financial Services

£100,000-£120,000 + Bonus & Benefits
Hybrid - 3 days per week in London (Leadenhall)

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About the Role

We're supporting a major insurance organisation undergoing a significant Salesforce transformation. They are looking for a Salesforce Engineering Manager to lead and develop a high-performing engineering team, oversee third-party delivery partners, and drive engineering excellence across the platform.

This is a senior leadership role, not hands-on coding focused on technical oversight, governance, people leadership, and ensuring the successful delivery of high-quality Salesforce solutions.

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What You'll Be Responsible For

• 
  
  Leading and managing a team of Salesforce developers
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  Ensuring engineering best practices, code quality, and technical governance are consistently applied
• 
  
  Overseeing code reviews, development standards, and sprint delivery
• 
  
  Partnering with Solution and Technical Architects to ensure scalable, robust designs
• 
  
  Driving continuous improvement within the Salesforce engineering function
• 
  
  Supporting a large, multi-cloud Salesforce environment as part of an enterprise-wide transformation
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  Acting as a senior point of contact for stakeholders across business and technology
• 
  
  Managing vendor output, including offshore development teams

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What We're Looking For

• 
  
  Proven experience in a Salesforce Engineering Manager, Lead Developer, or Technical Lead role
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  Strong background overseeing development teams and driving engineering maturity
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  Understanding of Salesforce technical components (Apex, LWC, Integrations) - without needing to code
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  Experience working with or managing third-party developers
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  Confident stakeholder management and communication skills
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  Background in Financial Services or Insurance is strongly preferred
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  Ability to set standards, mentor teams, and drive high-quality technical outcomes

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Why This Role Stands Out

• 
  
  Major organisational investment into the full Salesforce ecosystem
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  Opportunity to shape engineering standards in a modern, growing Salesforce landscape
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  High-visibility leadership role in a forward-thinking Financial Services environment
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  Stunning central London offices (Leadenhall)
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  Salary negotiable based on experience

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If you're an experienced Salesforce leader who thrives in driving technical teams and wants to be part of a large-scale transformation, we'd love to speak with you.

Apply now or reach out for a confidential conversation.

Salesforce Solution Architect - (Loyalty Cloud Focus)

Base salary range: £100,000-£120,000

Hybrid | London Office

Are you a visionary Salesforce Solution Architect ready to design enterprise-grade solutions that unlock real business value? Join a dynamic consultancy working on cutting-edge Salesforce implementations across Loyalty Cloud, Sales, Service, and Experience Clouds.

As a Salesforce Solution Architect, you'll be the bridge between complex business requirements and elegant technical solutions. You'll:

• Translate business and technical needs into scalable Salesforce capabilities.
• Model processes, architecture, and data structures to support strategic initiatives.
• Develop robust, enterprise-grade architecture that maximizes Salesforce platform value.
• Align business strategy with technological direction.
• Guide and mentor teams, enforce architectural standards, and support delivery excellence.

Skills & Experience

• Proven experience as a Salesforce Solution Architect, including recent Loyalty Cloud implementations.
• Deep knowledge of Salesforce product suite and cross-cloud integrations.
• Strong stakeholder management and consulting skills.
• Ability to lead workshops (Discovery, Solution Design, Delivery).
• Comfortable advising on governance, change management, and strategic adoption.
• Salesforce Certified Application Architect and/or System Architect preferred.

Benefits

• 25 days paid annual leave + bank holidays
• Private healthcare for you and your family (pre-existing conditions included)
• Life assurance, dental insurance, income protection, critical illness cover
• Pension scheme
• Retail discounts and wellness reimbursements
• Access to learning platforms and career development
• Inclusive culture with active CSR and diversity initiatives

Mason Frank are currently partnered exclusively with a Global charity who are beginning their new Salesforce implementation. They are looking to bring in a SME to work alongside their Salesforce Partner.



This role offers the perfect opportunity to remain hands on whilst managing a implementation & System!



Salesforce Systems Manager £55-60K - 2 Days a week in Central London



Role & Responsibilties

- Maintain and build new Salesforce system alongside SF Partner

-Support onboarding & Training of Salesforce Users

-Act as internal & external SME for Salesforce

-Manage data quality & assurance

-Manage third party software such as Form Assembly



Skills & Qualifications

- Hands on Salesforce Admin experience working hands on with configuration & flows

-Salesforce Certified (Nice to have)

-Non profit industry experience ( Grant management nice to have)

-Data management experience



If this role sounds of interest please do reach out to discuss in more detail:

H.Crane@masonfrank.com

Role: Salesforce Functional Consultant (Nonprofit Cloud)

Mason Frank are proud to partner with a leading Salesforce partner specializing in delivering innovative salesforce solutions to nonprofit organizations.

Key responsibilities:

• Collaborate with nonprofit clients to understand their business needs and objectives.
• Design and implement Salesforce Nonprofit Cloud solutions to meet client requirements.
• Conduct workshops and training sessions for clients to ensure successful adoption of Salesforce.
• Provide ongoing support and maintenance for Salesforce implementations.
• Work closely with technical teams to ensure seamless integration with other systems.
• Stay up-to-date with Salesforce releases and best practices to provide innovative solutions.
• Assist in the development of project plans, timelines, and deliverables.

Experience required:

• Salesforce Consultant certifications (Sales, Service OR Experience Cloud)
• Proven experience as a Salesforce Functional Consultant ideally gained in a consulting environment.
• Prior experience with Salesforce Non profit cloud highly desirable
• Excellent communication and interpersonal skills.

Salesforce Lead (Technical Lead / Architect)

£100,000 - £110,000 + Bonus & Benefits
Hybrid - 3 days per week in stunning London offices

About the Role

I'm supporting a major insurance organisation undergoing significant digital transformation and investing heavily across the entire Salesforce ecosystem. They're now looking for a Salesforce Lead (hands-on Technical Lead/Architect) to help shape their Salesforce strategy and drive best practice across multiple teams and platforms.

This is a key leadership position where you'll guide technical delivery, influence architecture decisions, and work closely with senior stakeholders across the business.

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What You'll Be Doing

• 
  
  Acting as the Salesforce Technical Lead/Architect, setting technical direction and best practices
• 
  
  Providing oversight to third-party developers (Futureform, SoftServe), performing code reviews and offering hands-on guidance
• 
  
  Working with the business to define scalable, secure solution designs
• 
  
  Leading technical discussions with senior and non-technical stakeholders
• 
  
  Ensuring high-quality development across Apex, LWC, integrations and declarative tools
• 
  
  Supporting a multi-cloud Salesforce environment with huge ongoing investment

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Experience We're Looking For

• 
  
  Strong background as a Salesforce Technical Lead or Architect
• 
  
  Hands-on coding experience (Apex, LWC, Integration Patterns)
• 
  
  Confident communicator with a strong personality - able to challenge, influence and lead
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  Experience overseeing third-party development teams
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  Exposure to OmniStudio or Financial Services Cloud is ideal
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  Alternatively, strong experience within insurance or financial services

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Why This Role Stands Out

🏢 Incredible London offices - a great environment to work from
🚀 Massive Salesforce investment across:
Sales Cloud, Service Cloud, Marketing Cloud, Data Cloud, Agentforce, Experience Cloud, OmniStudio, MuleSoft, Gearset & more
🌍 First insurance broker globally to implement Agentforce
📈 Opportunity to influence architecture at an enterprise scale
💼 Salary negotiable depending on experience

Marketing Automation Specialist



As a Marketing Automation Specialist, you will be heavily involved in setting up automated email campaigns. A main part of the role would be to work with a Marketing Director to build out complex B2B automated campaigns through Pardot. The key focus of this role is to take ownership of campaigns that are sent out to select regions in both a strategic and a hands-on capacity.



Key Skills

• Knowledge of Marketing Automation in a professional setting with a B2B Marketing Automation system (Pardot, Hubspot, Marketo)
• Experience building up digital assets (landing pages, forms and emails)
• Experience with hands-on execution of Marketing Automation campaigns

The company itself are a large well known organisation in their industry. They're very heavily invested in their Salesforce technology stack and are even one of Salesforce biggest customers within the UK and their industry sector.



If you find that this role is something that you would like to know more about please get in touch by either applying with an up to date version of your CV or feel free to reach out via the contact information below.



- Email - a.adesanya1@masonfrank.com

- Telephone - 020 3148 4636