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For Permanent in London

    Marketing Automation Solutions Consultant (Pardot/MCAE)

    England, London

    • £45,000 to £60,000 GBP
    • Marketing Automation Role
    • Skills: Pardot, Marketing Automation, MQLs, SQLs, Lead Nurture, Data Cloud
    • Seniority: Mid-level

    Job description



    Marketing Automation Consultant



    I'm supporting a business that is looking for a Marketing Automation Consultant who can take charge of delivering technical solutions and act as a key partner to their clients. The position involves running early‑stage scoping conversations, mapping out what customers need, and guiding how marketing technology is set up and used.

    You'll play an important role in helping clients get real value from their platforms, ensuring smooth implementation and contributing to ongoing improvements across their marketing systems. If you enjoy working at the intersection of technology and customer engagement, this could be a strong next step.

    What You'll Do

    • Facilitate initial technical discussions to understand client objectives and translate them into clear documentation.
    • Work alongside internal and client‑side teams to outline solution approaches that follow platform‑specific best practice.
    • Convert high‑level plans into structured technical documents that developers or technical teams can follow.
    • Coordinate the rollout of new systems or enhancements, supporting data transfers and guiding users through new features and processes.
    • Explore both established and emerging tools to enhance delivery quality and broaden service capabilities.

    Skills & Experience Needed

    • Strong familiarity with the Salesforce ecosystem in products like Pardot/MCAE, Marketing Cloud Engagement, and Data Cloud; relevant certifications are highly beneficial.
    • Experience working with tools that support lead capture, qualification, analytics, or reporting.
    • Ability to oversee full solution lifecycles, from early discovery through to go‑live and user enablement.
    • Solid project coordination capabilities, including handling timelines, risks, and stakeholder communication.
    • Background in consulting or client‑facing technical work, with an interest in improving how organisations use their marketing technologies.


    If you're looking for a position that blends platform expertise with client partnership and solution ownership, we encourage you to get in touch.




    Email - a.adesanya1@masonfrank.com

    Salesforce Functional Lead

    England, London

    • £50,000 to £60,000 GBP
    • Consultants Role
    • Skills: Salesforce.com
    • Seniority: Mid-level

    Job description



    Salesforce Practice Lead

    Remote (London 1x Month) | £50,000 - £60,000

    Take the next step in your consulting career and join an agile, specialist Salesforce Partner at the forefront of the ecosystem. Our client is a boutique powerhouse redefining how businesses integrate Salesforce, AWS, and DevOps. You will step up to front the practice, leading a dedicated team of consultants to deliver end-to-end digital transformations for a diverse portfolio of clients.

    The Role
    • Practice Leadership: Own the roadmap for the Salesforce practice, managing a team of 3 consultants and driving internal platform governance.
    • Delivery: Lead 60% of your time on high-impact implementations, focusing on Sales Cloud, Service Cloud, and Pardot (MCAE).
    • Strategic Consulting: Partner with stakeholders to translate business pain points into scalable technical solutions and long-term CRM strategies.
    • Innovation: Work alongside AWS and DevOps specialists to build sophisticated, integrated environments that go beyond "standard" Salesforce.


    What You'll Need
    • Consulting Experience: Proven Consulting Experience (with a partner ideally)
    • Product Expertise: Functional knowledge of Sales Cloud, Service Cloud, and Pardot.
    • Leadership Ability: You are a Consultant or Lead ready to take ownership of a practice and mentor junior talent.
    • Integrations: A solid understanding of how Salesforce sits within a wider tech stack (knowledge of AWS or DevOps is a major plus).
    • Mindset: Commercially driven, proactive, and excited by the "40% leadership / 60% delivery" split.


    Key Benefits
    • Salary: £50,000 - £60,000
    • Flexibility: A "Remote-First" culture with only occasional travel (once a month) to a premium London office.
    • Work Benefits: A comfortable office benefits package worth £2,500

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    Salesforce Marketing Cloud Lead Developer

    England, London

    • £65,000 to £80,000 GBP
    • Developers Role
    • Skills: Salesforce
    • Seniority: Senior

    Job description



    Job Title: Salesforce Marketing Cloud Lead Developer
    Location: London (Hybrid - 2 days per week in office)
    Salary: £65,000 - £80,000 + Benefits

    About the Role



    Seeking an experienced Salesforce Marketing Cloud Lead Developer to take ownership of our Marketing Cloud ecosystem. This is a hands-on technical leadership role where you will manage and enhance Marketing Cloud Engagement and Marketing Cloud Personalization, driving the design and delivery of scalable, data-driven marketing solutions.

    You will play a key role in shaping platform strategy, building robust integrations, and enabling personalised customer journeys across multiple channels.

    Key Responsibilities

    • Own the end-to-end platform management of Salesforce Marketing Cloud Engagement and Marketing Cloud Personalization
    • Design, develop, and maintain scalable marketing solutions aligned with business requirements
    • Build and optimise complex SQL queries for segmentation, data extensions, and automation workflows
    • Develop and maintain integrations using APIs and third-party platforms
    • Create dynamic, personalised content using AMPScript, Server-Side JavaScript (SSJS), and HTML
    • Lead the implementation of customer journeys, automations, and triggered communications
    • Ensure best practices in data management, governance, and platform performance
    • Collaborate with cross-functional teams including Marketing, CRM, and Data teams
    • Troubleshoot and resolve technical issues across the Marketing Cloud ecosystem
    • Provide technical leadership, mentoring, and guidance to internal teams and stakeholders

    Key Skills & Experience

    • Proven experience as a Salesforce Marketing Cloud Developer or Lead Developer
    • Strong hands-on expertise in Marketing Cloud Engagement (Email Studio, Journey Builder, Automation Studio)
    • Experience with Marketing Cloud Personalization (Interaction Studio)
    • Advanced SQL skills for data manipulation and segmentation
    • Strong experience working with APIs, integrations, and data synchronisation
    • Proficiency in AMPScript and SSJS
    • Understanding of REST and SOAP APIs
    • Experience with data models, ETL processes, and marketing automation best practices
    • Strong problem-solving skills and attention to detail
    • Excellent communication skills with the ability to engage both technical and non-technical stakeholders

    Desirable Skills

    • Salesforce certifications (e.g., Marketing Cloud Developer, Consultant)
    • Experience with CRM systems and customer data platforms (CDPs)
    • Knowledge of front-end technologies (HTML, CSS, JavaScript)
    • Experience in agile delivery environments

    Benefits

    • Competitive salary (£65,000 - £80,000)
    • Hybrid working model (2 days per week in London office)
    • Generous holiday allowance
    • Pension scheme
    • Private healthcare
    • Professional development and certification support
    • Flexible working options

    Digital Systems Manager

    England, London, City of London

    • £40,000 to £45,000 GBP
    • System Administrators Role
    • Skills: Salesforce
    • Seniority: Junior

    Job description



    Digital Systems Manager | London (Hybrid) | up to £45,000

    Do you have experience with Salesforce Experience Cloud in a charity/non-profit?!

    We are working with a well-established children's charity that is making a real impact across the UK, and they are now looking for a Digital Systems Manager to take ownership of their digital platforms, including a Salesforce-led portal. This is a fantastic opportunity to join a purpose-driven organisation where technology plays a key role in delivering meaningful change.

    The Setup & Package
    • Salary: Up to £45,000
      * Location: London (Hybrid, minimum 2 days in the office)
      * Environment: Mission-driven organisation with a strong focus on impact
      * Scope: Ownership of Salesforce-based portal and wider digital systems


    What you'll be doing
    • Leading the management and development of a Salesforce Experience Cloud portal, ensuring it meets both internal and external user needs
      * Driving digital transformation initiatives, improving processes and increasing system adoption across the organisation
      * Acting as the main point of contact for digital systems, working closely with internal teams, stakeholders, and external suppliers
      * Managing digital workflows, budgets, and priorities to ensure smooth and effective delivery
      * Identifying opportunities to introduce new tools and technologies, including AI, to enhance digital capability
      * Supporting integration and alignment across key systems including CRM, finance, and wider business tools
      * Promoting best practice around data quality, security, and GDPR compliance
      * Delivering training and guidance to users to maximise the value of digital platforms


    What we're looking for
    • Experience managing digital systems or delivering digital transformation projects
      * Exposure to Salesforce, ideally including Experience Cloud
      * Strong stakeholder management skills, with the ability to communicate effectively across teams
      * Experience coordinating projects, suppliers, and internal resources
      * A user-focused mindset, with the ability to design and improve digital experiences
      * Strong organisational skills, with the ability to manage multiple priorities
      * A proactive approach to problem solving and continuous improvement


    Why this role stands out
    • Opportunity to take real ownership of digital systems within a growing organisation
      * A chance to work on meaningful projects that have a direct social impact
      * Broad, varied role combining strategy, systems, and stakeholder engagement
      * A collaborative and supportive environment with a focus on continuous improvement

    Salesforce Project Manager

    England, London

    • £70,000 to £80,000 GBP
    • Project Managers Role
    • Seniority: Mid-level

    Job description

    Salesforce Project Manager



    Location: Fully Remote (UK Wide)
    Salary: £70,000 - £80,000 per annum
    Type: Full-time, Permanent

    About the Role



    We are seeking an experienced Salesforce Project Manager to join a growing software business based in London. This is a fully remote role open to candidates across the UK.

    You will be responsible for leading end-to-end delivery of Salesforce projects across Sales, Service, CPQ and Marketing functions. Working closely with senior stakeholders, you will ensure the successful implementation, optimisation and ongoing enhancement of our Salesforce ecosystem.

    This role requires prior experience within a SaaS organisation and a strong understanding of subscription-based business models.

    Key Responsibilities



    • Lead the full lifecycle delivery of Salesforce projects from discovery through to deployment and optimisation


    • Manage cross-functional projects across Sales, Customer Service, CPQ and Marketing teams


    • Own project plans, timelines, budgets and risk management


    • Collaborate with internal stakeholders to gather requirements and translate them into scalable Salesforce solutions


    • Work closely with Salesforce Administrators, Developers and third-party partners


    • Drive adoption, user engagement and continuous improvement


    • Ensure best practice governance across the Salesforce platform


    • Manage data integrity, reporting and performance tracking


    • Support change management and training initiatives

    Systems & Platforms



    You will have strong working knowledge of:


    • Salesforce Sales Cloud


    • Salesforce Service Cloud


    • Salesforce CPQ


    • Pardot (Marketing Automation)

    Essential Experience



    • Proven experience as a Salesforce Project Manager


    • Previous experience working within a SaaS business (subscription-based revenue model essential)


    • Strong understanding of Sales, Service and Revenue Operations processes


    • Demonstrated experience delivering CPQ implementations


    • Experience managing third-party vendors and system integrators


    • Excellent stakeholder management and communication skills


    • Experience working in fully remote/distributed teams


    • Strong Agile and/or Waterfall project delivery experience

    Marketing Automation Specilaitst

    England, London

    • £30,000 to £45,000 GBP
    • Marketing Automation Role
    • Skills: HubSpot, Marketing Automation
    • Seniority: Mid-level

    Job description



    Marketing automation Specialist - HubSpot



    Are you someone who loves turning complex processes into seamless automated journeys? We're looking for a HubSpot Automation Specialist to take ownership of our HubSpot platform and elevate how we deliver marketing, sales, and customer experience operations.

    This is the ideal role for someone who blends technical expertise with creative thinking - someone who not only understands how HubSpot functions, but who enjoys crafting solutions that make the entire organisation more efficient and effective.

    The Role



    As our HubSpot Automation Specialist, you'll be the go‑to expert responsible for the operational management, development, and continuous optimisation of our HubSpot environment.

    Working closely with marketing, sales, IT, and wider teams, you will ensure the system is configured correctly, used intelligently, and consistently improved through data‑driven insight.

    This role suits someone who enjoys problem‑solving, building smart automations, and refining user journeys to support business growth.

    Key Responsibilities

    • Manage day‑to‑day HubSpot operations, including workflows, automations, CRM customisation, integrations, and data structure.
    • Design, build, and refine automated journeys across marketing, sales, and customer engagement.
    • Ensure the platform supports both solid technical foundations and creative campaign execution.
    • Monitor workflow, campaign, and funnel performance to highlight opportunities for optimisation.
    • Provide teams with clear, actionable recommendations for improving HubSpot usage.
    • Troubleshoot system issues and maintain high standards of data quality and compliance.
    • Stay current with new HubSpot features and best practices, proactively introducing enhancements.

    What We're Looking For

    • Hands‑on experience working with HubSpot in a technical or automation‑focused role.
    • Strong understanding of how HubSpot supports marketing activity and customer journeys.
    • Ability to analyse data and turn performance insights into practical improvements.
    • Confident communicator able to explain technical concepts to non‑technical stakeholders.
    • Proactive mindset with a natural drive for optimisation and continuous improvement.

    Nice to Have

    • HubSpot certifications.
    • Experience working with marketing or sales teams, ideally in a B2B environment.
    • Understanding of reporting, attribution, and funnel performance analysis.


    Why Join Us?

    • Play a key role in shaping and evolving our entire HubSpot ecosystem.
    • Work at the intersection of creativity and automation, influencing how teams operate.
    • Collaborative and supportive team based in Newcastle upon Tyne.
    • Opportunities to develop your skills as the platform - and the business - continues to grow.

    CRM Product Manager

    England, London

    • £50,000 to £55,000 GBP
    • Business Analysts Role
    • Skills: HubSpot
    • Seniority: Mid-level

    Job description

    CRM Product Manager



    📍 London (Office-Based)
    💰 Up to £55,000 Basic + Benefits



    leading luxury hospitality group renowned for delivering exceptional guest experiences across a portfolio of premium venues. With a strong focus on personalisation, data-driven insights, and world-class service, we are investing in our CRM capabilities to better understand and engage our guests across multiple touchpoints.

    The Role



    We are seeking a highly capable CRM Product Manager to lead the development, optimisation, and strategic direction of our CRM ecosystem. This is a hands-on role suited to someone who has not only worked with CRM platforms but has actively built and configured CRM solutions.

    You will play a critical role in shaping how we capture, manage, and activate guest data, ensuring a seamless and personalised experience across our venues.

    Key Responsibilities



    • Own and manage the CRM product roadmap aligned with business and guest experience objectives


    • Design, build, and optimise CRM systems and workflows within platforms such as Salesforce, HubSpot, or similar


    • Lead the implementation and ongoing development of CRM solutions across multiple sites


    • Oversee data architecture, segmentation, and automation strategies to enhance guest engagement


    • Manage and optimise SevenRooms as a core CRM and guest experience platform


    • Conduct regular CRM audits, ensuring data quality, consistency, and compliance across systems


    • Collaborate with marketing, operations, and technology teams to deliver integrated CRM initiatives


    • Analyse CRM performance, campaign effectiveness, and guest insights to inform decision-making


    • Drive innovation in personalisation, lifecycle marketing, and guest retention strategies

    Experience & Skills Required



    • 4+ years' experience working with CRM systems (e.g., Salesforce, HubSpot, or similar)


    • Proven experience building CRM systems-not just using them-either within CRM platforms or through custom-built solutions


    • Strong expertise in SevenRooms, ideally across multi-site or international environments


    • Demonstrated ability to structure, audit, and cleanse complex datasets


    • Solid understanding of CRM architecture, integrations, and automation workflows


    • Analytical mindset with the ability to translate data into actionable insights


    • Strong stakeholder management and cross-functional collaboration skills


    • Experience within hospitality, luxury, or multi-site environments is highly desirable

    Working Environment



    • London-based, office-based role (candidates must be comfortable working on-site)


    • Collaborative, fast-paced environment within a premium hospitality setting

    What We Offer



    • Competitive salary up to £55,000


    • Comprehensive benefits package


    • Opportunity to shape CRM strategy within a growing luxury brand


    • Exposure to multi-site and potentially international operations


    • Career progression within a dynamic and innovative business

    Salesforce Delivery Manager

    England, London

    • Up to £85,000 GBP
    • Project Managers Role
    • Skills: Salesforce
    • Seniority: Senior

    Job description



    We are looking for a Delivery Manager who will
    • Act as a hands-on coach, guiding teams toward consistent success across client management, project management, solution design, and delivery best practice.
    • Ensure teams follow company standards, policies, and procedures to deliver high-quality work.
    • Maintain delivery goals for on-time, on-budget, and to-spec outputs across the entire project portfolio.
    • Manage project budgets and have authority over hiring decisions, performance management, and disciplinary actions.
    • Own the client relationship, serving as the primary escalation point for both the delivery team and client stakeholders.
    • Partner with the Resource Manager to ensure appropriate capacity planning and staffing.
    • Support Sales with scoping, effort estimation, and solution shaping during the pre-sales process.
    • Identify, nurture, and build additional opportunities through strong client relationships.
    • Collaborate with Account Management to expand and cultivate revenue opportunities


    What we're looking for
    • 3+ years Salesforce consulting experience, including requirements scoping, solution design, and project estimation.
    • Experience in resource management, including staffing, utilisation, and capacity planning.
    • Strong background in project management and/or the sale of professional services projects.
    • Knowledge of implementation project management methodologies (e.g., Agile, Waterfall, hybrid
    • approaches).
    • Experience with budget creation, management, and revision.
    • Strong process mindset, ability to document, analyse, and recommend process improvements.
    • An outgoing, engaging communicator who can build strong relationships at all levels of an organisation.


    Benefits
    • Remote & flexible working
    • 25 days annual leave + Public Holidays
    • Volunteer Days
    • Off-site Event
    • Private Health Insurance
    • Pension
    • Employee Assistance Programme
    • Social Events

    Salesforce Financial Consultant

    England, London

    • £55,000 to £65,000 GBP
    • Consultants Role
    • Skills: Salesforce
    • Seniority: Mid-level

    Job description

    Salesforce Financials Consultant



    A growing consultancy is looking for a Financials Consultant to join their team in a client-facing role that combines pre-sales, solution design, and end-to-end project delivery.

    Remote, UK.

    Key Responsibilities



    • Act as the financial subject matter expert on client engagements


    • Lead discovery and scoping workshops


    • Support solution sales and commercial discussions


    • Gather requirements, design solutions, and implement mid-market accounting systems


    • Manage data migration, training, and post-implementation support


    • Engage with senior stakeholders and maintain strong client relationships

    About You



    • Hands-on experience with Certinia and other Salesforce-based accounting products


    • Strong accounting knowledge (part-qualified or equivalent)


    • Salesforce consulting experience (ADM201+ preferred)


    • Comfortable presenting and negotiating with senior stakeholders


    • Client-focused, commercially aware, and able to work independently

    Manager, Salesforce (Core Platform)

    England, London

    • £60,000 to £70,000 GBP
    • System Administrators Role
    • Skills: Salesforce.com
    • Seniority: Senior

    Job description



    Manager, Salesforce - London Hybrid - £60,000 - £70,000


    This hybrid position, based in London, offers a unique opportunity to lead Salesforce initiatives, driving the growth and efficiency of sales processes. The ideal candidate is someone with prior experience managing a Salesforce instance for a B2B multinational company. As well as experience with direct line management.


    Key skills:


    - Proven experience in managing Salesforce (Sales Cloud) instances
    - Strong analytical skills with the ability to strategise and optimise processes
    - Communication abilities to engage with a range of stakeholders
    - Salesforce Certifications, like the Administrator, Architect, and Consultant, are nice to have
    - Direct line management experience


    In addition to a competitive salary, our client offers core benefits designed to support your career growth and work-life balance. If you are ready to make a meaningful impact and join a forward-thinking organisation, we encourage you to apply for this rewarding role. Your expertise could shape the future of Salesforce integration and support transformative business outcomes.



    Feel free to get in touch via the contact information below:



    Phone: +44 20 3148 4636 (Ext: 4636)
    Email:     a.adesanya1@masonfrank.com

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