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Mason Frank are proud to partner with a leading Salesforce Summit Partner dedicated to delivering innovative and customized Salesforce solutions to their clients.

Due to continued growth they are looking for an experienced Principal Consultant/ Project Lead.

Key Responsibilities:

• Lead and manage Salesforce implementation projects from inception to completion, ensuring successful delivery on time and within budget.
• Collaborate with clients to understand their business needs and translate them into effective Salesforce solutions.
• Provide expert guidance on Salesforce best practices, architecture, and integration.
• Mentor and support a team of Salesforce consultants, fostering a collaborative and high-performance culture.
• Conduct regular project reviews and status updates with stakeholders.
• Stay up-to-date with the latest Salesforce features, releases, and industry trends.

Qualifications:

• Proven experience as a Salesforce Consultant with a strong track record of successful project delivery.
• In-depth knowledge of Salesforce products, including Sales Cloud, Service Cloud, Marketing Cloud, and others.
• Salesforce certifications (e.g., Salesforce Certified Administrator, Salesforce Certified Advanced Administrator, Salesforce Certified Sales Cloud Consultant) are highly desirable.
• Excellent leadership, communication, and interpersonal skills.
• Ability to manage multiple projects and priorities in a fast-paced environment.
• Strong problem-solving skills and a proactive approach to challenges.

What We Offer:

• Competitive salary and benefits package. Base salary circa £75,000 + bonus
• Opportunities for professional growth and development.
• A supportive and inclusive work environment.
• The chance to work with a talented and passionate team.
• Flexible working arrangements.

Senior Salesforce Enterprise Solutions Analyst
Hybrid - Atlanta, GA | 💼 Full-time
Hiring on behalf of our client

Are you a seasoned Salesforce expert who thrives on solving complex business challenges and leading enterprise-level initiatives? Our client is seeking a Principal Salesforce Enterprise Solutions Analyst to join their team in a hybrid capacity in Atlanta. This is a high-impact role that blends strategic thinking, hands-on Salesforce configuration, and cross-functional collaboration to drive meaningful business outcomes.

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Duties

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  Lead end-to-end Salesforce solution design, configuration, and implementation across Sales Cloud, Service Cloud, and CPQ platforms.
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  Serve as a senior subject matter expert, guiding project teams and mentoring junior analysts across multiple high-visibility initiatives.
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  Translate business needs into scalable, intuitive Salesforce workflows and technical specifications.
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  Engage with stakeholders at all levels to gather requirements, define roadmaps, and ensure seamless system integrations.
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  Own advanced configuration tasks, including process builder flows, custom objects, validation rules, dashboards, and Lightning components.
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  Work closely with geographically distributed teams to deliver solutions that align with business strategy and enterprise architecture.
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  Provide post-implementation support, training, and documentation to ensure long-term system adoption and user success.

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Ideal experience

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  10+ years in business systems analysis with deep hands-on Salesforce experience, especially with Service Cloud, Sales Cloud, CPQ, and CLM.
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  Salesforce Administrator Certification required; additional certs (e.g., Advanced Admin, Platform App Builder) are a plus.
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  Proven experience managing multiple projects in both Agile and Waterfall environments.
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  Strong communicator with the ability to distill technical solutions for business stakeholders.
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  Skilled in using Jira, Confluence, MS Project, and Visio for project tracking and process mapping.
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  Demonstrated experience with end-user training, test script creation, and system documentation.
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  Experience with FinancialForce PSA and Salesforce Communities a strong bonus.

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Preferred

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  Bachelor's degree in Computer Science, Engineering, Information Systems, or a related field-or equivalent hands-on experience.
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  Six Sigma or Lean certification is a plus.
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  Familiarity with enterprise tools like SharePoint, ServiceNow, and Bitbucket.
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  Passion for innovation, continuous improvement, and building scalable enterprise systems.

Job Title: Principal Salesforce Business Systems Analyst
Location: Hybrid - Atlanta, GA
Employment Type: Full-Time
Relocation Assistance: Not Available

We are seeking a highly experienced and self-driven Principal Salesforce Business Systems Analyst to join our clients growing team. In this strategic role, you'll collaborate closely with cross-functional teams; spanning Sales, Finance, Marketing, Customer Experience, and IT; to identify, analyze, and refine business needs and translate them into scalable Salesforce solutions. This individual will serve as a key liaison between business stakeholders and technical teams to drive improvements across enterprise platforms and workflows.

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Key Responsibilities

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  Serve as the primary bridge between business units and technical teams to gather, evaluate, and document detailed business requirements.
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  Collaborate with distributed teams to architect functional solutions in Salesforce that align with evolving business goals.
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  Guide stakeholders through best practices for Salesforce Service Cloud and Sales Cloud capabilities.
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  Support system configuration, workflow design, report creation, and process automation within Salesforce.
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  Manage ongoing enhancements, issue resolution, and continuous improvements for Salesforce and integrated tools (e.g., FinancialForce PSA, CPQ/CLM).
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  Provide mentorship to junior team members and serve as a subject matter expert across platforms.
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  Lead functional testing efforts by converting requirements into test cases and validating outcomes.
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  Support business process documentation using tools like Visio or Lucidchart, and maintain knowledge repositories via SharePoint or Confluence.
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  Work within agile and hybrid SDLC environments to deliver on roadmap priorities.

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Qualifications

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  7+ years in business systems analysis with deep exposure to Salesforce platform (Service Cloud and/or Sales Cloud).
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  Certified Salesforce Administrator with demonstrated hands-on configuration experience.
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  Experience working with Salesforce Lightning, automation tools (Flows, Process Builder), custom objects, validation rules, roles/profiles, and dashboards.
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  Practical experience with Salesforce CPQ or CLM implementations is strongly preferred.
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  Familiarity with data manipulation and reporting tools to support operational and executive reporting needs.
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  Strong understanding of Agile and Waterfall delivery models, with at least 3 years using tools like Jira, Bitbucket, and Confluence.
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  Excellent communication skills with a proven ability to influence stakeholders and simplify complex technical concepts.
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  Demonstrated ability to work independently and within cross-functional, distributed teams.
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  5+ years' experience documenting and improving business processes using BPM tools.
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  Proficient with Microsoft Office suite, particularly Excel and PowerPoint; knowledge of Microsoft Project is a plus.

Senior Salesforce Administrator - Boston, MA - $110-130K

An established Salesforce End-User is adding a Sr. Salesforce Administrator to their team. This person will play a critical role in the configuration, management, and continuous improvement of their Salesforce platform and environment. You will work closely with business stakeholders and cross-functional teams to understand needs, implement scalable solutions, and manage projects from conception through execution. In addition to your Salesforce administrative duties, you will manage one junior Salesforce Admin.

This is a hybrid position, so you must be willing to work in the office a few times a week

We are seeking…

• 5+ years of Salesforce Administrator experience
• Sales, Service, and Marketing Cloud experience
• Strong configuration skills (Flows, Automation, Reports, Dashboards)
• Ability to manage large scale Salesforce implementation projects
• Experience working with 200+ users (preferred)
• Strong communication skills, with a proven ability to work with key business stakeholders
• Strong Declarative Development skills (ability to read Apex code)
• SFDC certifications are a plus: Administrator, Advanced Administrator, Platform App Builder

SALESFORCE PROFESSIONALS, Don't miss out an opportunity to be a valued part of this company and send your resume now to Brett at b.nason@masonfrank.com. Call Brett Nason for more information at 646-580-7483. *Send your resume now to Brett at b.nason@masonfrank.com before interview considerations are terminated.

Mason Frank International is the global leader for Salesforce.com recruitment, advertising more Salesforce.com jobs than any other agency. We deal with both Salesforce.com Partners & End Users throughout North America. By specializing solely in placing candidates in the Salesforce.com market I have built relationships with most of the key employers in North America and have an unrivaled understanding of where the best opportunities and Salesforce.com jobs are.

SFDC / Sr. Administrator / CRM Manager / Flows / Project Management

Role Title: nCino Platform Director
Hybrid , Fulltime.

Overview

A well-established organization is undergoing a significant transformation of its core nCino platform to optimize operational efficiency and enhance digital capabilities within its key business lines. The company is actively working to refine its nCino implementation and seeks a strategic leader with deep expertise in the platform to drive this evolution. There is strong executive support for building a robust and effective nCino operating model.

Previous external engagements did not fully achieve the desired results, leading to a direct and focused approach to maximizing the value of the nCino platform. The current team includes business process resources and nCino administration, but there is a critical need for in-depth nCino subject matter expertise and team expansion to fully support and advance the platform.

Technical Scope & Role Requirements

The current nCino platform is primarily focused on supporting critical business functions, with opportunities for further optimization and expansion into other relevant areas. A key strategic objective includes the implementation of enhanced analytical capabilities within the nCino environment. The technology landscape includes Salesforce, with nCino as a tightly integrated and critical application, both under the leadership of this role.

Director Role Overview

We are seeking an experienced technical product manager or platform leader with a strong focus on the nCino platform to define the strategic vision and drive the execution of our nCino roadmap. This role will involve managing a team and will be responsible for:

• Re-assessing and optimizing nCino product structures, workflows, and data models.
• Collaborating closely with business stakeholders to define nCino requirements, manage project timelines, and ensure successful delivery within the platform.
• Providing comprehensive oversight of the integrated Salesforce and nCino environment to ensure effective governance, data integrity, and return on investment in the nCino platform.

This is a high-impact opportunity with significant executive exposure, offering the chance to take ownership of and substantially influence the organization's core nCino infrastructure and its impact on key business operations. This position requires a full-time presence in the local metropolitan area.

Junior Salesforce Developer - Philadelphia, PA - $100-120K

An established company in the Philadelphia area is looking to add a Junior Salesforce Developer to their team. The right candidate be comfortable in a hybrid Salesforce Administrator (70%)/Developer (30%) role. You should have 3+ years of Salesforce experience and at least 1 year of hands on Development experience with LWC, Apex Triggers, Classes, & Batch Apex.

This is a hybrid position, so you must be willing to work in office 3x a week.

We are seeking…

• 3+ years of Salesforce experience, 1+ years of hands on development experience
• Ability to take ownership of Salesforce administration functions (e.g. user access & management, support queue monitoring, 3rd party SFDC app support, perform data loads, exports, facilitate daily triage calls, etc.) with a date & customer focused mindset
• Ability to work closely with the technical lead, project manager and members of the business to understand the requirements, use cases & expectations.
• Ability to communicate clearly and proactively with other developers and the project manager
• Proven ability to manage workload, communicate status, and execute on time.
• Provide production support coverage. Qualifications: * 1 year or more of Salesforce development experience required
• Experience with both LWC and Aura Components required
• Experience with Apex Classes, Triggers, Batch Apex, and SOQL
• Experience with Javascript, HTML, and CSS
• Experience with VS Code, sfdx, and git
• Prior experience with Java or .Net is a plus
• SFDC certifications are a plus (preferred): Platform Developer I, Platform JavaScript Developer I

SALESFORCE PROFESSIONALS, Don't miss out an opportunity to be a valued part of this company and send your resume now to Brett at b.nason@masonfrank.com. Call Brett Nason for more information at 646-580-7483. *Send your resume now to Brett at b.nason@masonfrank.com before interview considerations are terminated.

Mason Frank International is the global leader for Salesforce.com recruitment, advertising more Salesforce.com jobs than any other agency. We deal with both Salesforce.com Partners & End Users throughout North America. By specializing solely in placing candidates in the Salesforce.com market I have built relationships with most of the key employers in North America and have an unrivaled understanding of where the best opportunities and Salesforce.com jobs are.

SFDC / Developer / PA / Apex / API / Mason Frank

Job Title: Senior Salesforce IT Business Analyst
Location: Remote, USA
Job Type: Full-Time

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About the Role

We're seeking a highly motivated and experienced Senior Salesforce IT Business Analyst to join our growing technology team. In this role, you will serve as a key liaison between business stakeholders and technical teams, driving the analysis, design, and implementation of Salesforce-based solutions that meet strategic business objectives. This is a remote role open to candidates based in the United States.

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Key Responsibilities

Salesforce System Expertise & Support

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  Act as the subject matter expert for all Salesforce systems within the organization.
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  Analyze and troubleshoot complex system issues, supporting the IT service desk by resolving escalated Tier 1 and Tier 2 tickets.
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  Ensure service delivery performance and quality align with defined KPIs.

Business Analysis & Process Optimization

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  Lead workshops and meetings to gather and document business requirements across functional areas.
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  Translate complex business processes into clear, scalable Salesforce solutions.
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  Partner with stakeholders to assess and refine processes, identifying opportunities for automation and system enhancements.
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  Collaborate with development teams to validate that system designs meet both functional and strategic goals.

Project & Stakeholder Management

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  Lead or support Salesforce-related projects, ensuring alignment with timelines, budgets, and business goals.
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  Act as a project lead for internal initiatives, coordinating cross-functional teams and resources.
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  Provide oversight and coordination for vendor-led projects to ensure they remain on track and aligned with internal standards.

Compliance & Validation Support

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  Support compliance and system validation efforts in coordination with quality and regulatory teams.
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  Assist in preparing documentation such as requirements traceability matrices, test scripts, and risk assessments for validated systems.

Cross-Functional Collaboration

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  Work across departments-including operations, supply chain, quality, and logistics-to align Salesforce functionality with business needs.
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  Participate in readiness reviews, dry runs, and user training sessions to ensure successful system adoption and deployment.
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  Lead user acceptance testing (UAT) efforts, working closely with end users to validate system functionality and ensure satisfaction with delivered features.

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Qualifications

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  8+ years of experience in IT, with 5+ years as a Business Analyst or Systems Analyst.
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  3+ years of hands-on experience with Salesforce CRM and related cloud products (e.g., Sales Cloud, Service Cloud, or Experience Cloud).
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  Strong understanding of business analysis frameworks, process mapping, and systems design.
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  Experience working in regulated industries (e.g.,Pharma, life sciences, ) needed
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  Proficiency in project documentation tools such as Jira, Confluence, or similar.
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  Bachelor's degree in Information Systems, Business, Computer Science, or a related field. A Master's degree is a plus.
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  Salesforce certifications (Admin, BA, or Platform App Builder) are highly desirable.

Sales Executive - SaaS Solutions | Salesforce Ecosystem

We're looking for a dynamic and driven sales professional to join a fast-growing team within the Salesforce ecosystem. In this role, you'll lead end-to-end sales efforts, helping clients solve complex business challenges with smart technology solutions.

What You'll Do:

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  Manage the entire sales process from initial outreach through onboarding and early account management
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  Communicate solution value clearly to a wide range of stakeholders
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  Tailor presentations and product demonstrations to meet client needs
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  Identify and engage key decision-makers across multiple channels
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  Utilize CRM tools to forecast, collaborate, track activities, and drive pipeline growth
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  Balance new business development with relationship management and internal coordination

What We're Looking For:

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  2-5 years of B2B SaaS sales experience, ideally in the Salesforce space
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  Full-cycle sales ownership experience, from prospect to close
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  A proven track record of consistently meeting or exceeding targets
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  Strong prospecting and lead generation skills
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  Comfortable working with CRM tools (preferably Salesforce)

This is a great opportunity for someone who thrives in a fast-paced environment and enjoys working with cutting-edge tech.