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For Permanent and Contract in Northern Ireland

    Salesforce Release Manager

    England, West Midlands, Birmingham

    • £60,000 to £75,000 GBP
    • Developers Role
    • Seniority: Senior

    Job description



    Job Title: Salesforce Release Manager
    Location: Remote (UK-based only)
    Contract Type: Fixed Term - 12 Months
    Salary: £60,000-£75,000 per annum

    About Us



    A leading manufacturing business headquartered in Birmingham, UK, committed to innovation, quality, and customer satisfaction. As they continue to expand our digital transformation journey, they are are looking for a skilled Salesforce Release Manager to join the team on a 12-month fixed-term contract. This is a key role supporting the stability and evolution of our Salesforce platform, which is critical to the commercial operations.

    Role Overview



    As a Salesforce Release Manager, you will oversee the planning, coordination, and execution of Salesforce releases across multiple environments. You'll work closely with internal stakeholders, Salesforce developers, and third-party vendors to ensure that all releases are delivered efficiently, with minimal disruption to users and business operations.

    Key Responsibilities



    • Own and manage the end-to-end Salesforce release lifecycle, including sandbox management, deployment planning, and release governance.


    • Coordinate with development, QA, and business teams to schedule, test, and deploy changes to Salesforce environments.


    • Ensure release documentation, change logs, and rollback plans are accurately maintained.


    • Champion best practices in version control, CI/CD pipelines, and Salesforce DevOps tools (e.g., Gearset, Copado, Jenkins).


    • Conduct impact assessments for new releases and support regression testing and defect resolution.


    • Work with internal stakeholders to align release planning with business priorities and seasonal operational needs.


    • Monitor and enforce compliance with change management policies and governance processes.

    Required Skills & Experience



    • Proven experience as a Salesforce Release Manager or in a similar Salesforce DevOps/change management role.


    • Strong knowledge of Salesforce platform architecture, configuration, and release management practices.


    • Experience with version control systems (e.g., Git) and CI/CD tools for Salesforce.


    • Familiarity with tools such as Gearset, Copado, or similar release management platforms.


    • Excellent stakeholder communication skills and the ability to coordinate across technical and non-technical teams.


    • Ability to work independently and remotely, with strong time management and attention to detail.


    • Must be based in the UK and eligible to work without sponsorship.

    Desirable



    • Salesforce certifications (e.g., Platform App Builder, Administrator, or DevOps-related certifications).


    • Previous experience working within a manufacturing or industrial business environment.


    • Experience supporting agile software delivery teams.

    What is on Offer



    • Competitive salary of £60,000-£75,000 per annum.


    • 12-month fixed-term contract with the potential for extension or permanent opportunities.


    • Fully remote working with flexible hours.


    • Opportunity to contribute to a major Salesforce transformation project in a growing organisation.


    If you are interested in this role, please send all enquires to
    j.mist1@masonfrank.com

    Mason Frank International is a leading supplier of Salesforce.com consultants on both a permanent and contract basis throughout Europe. We endeavour to bring our candidates a number of opportunities across a variety of sectors and industries, relevant to what you are looking for. If this is not the opportunity for you then please still get in contact as we are currently recruiting for a number of positions both Functional and Technical.

    Mason Frank International Ltd is acting as an Employment Agency in relation to this vacancy. Please visit our website for more opportunities

    Salesforce Business Analyst (Certified Admin)

    England, London

    • £65,000 to £75,000 GBP
    • Business Analysts Role
    • Skills: Salesforce Business Analyst
    • Seniority: Mid-level

    Job description



    Salesforce Business Analyst (Certified Admin)

    Location: London/ hybrid

    Salary: £65,000 to £75,000



    Mason Frank are proud to partner with a global end user who are looking to hire an experienced Salesforce Business Analyst. This role would suit a dynamic and detail-oriented Salesforce Business Analyst who is passionate about leveraging Salesforce to drive business transformation

    The SF BA acts as a key liaison between business stakeholders and technical teams, you'll play a pivotal role in optimizing the Salesforce platform to meet their evolving business needs.

    Key Responsibilities
    • Collaborate with stakeholders to gather, analyze, and document business requirements.
    • Translate business needs into functional Salesforce solutions.
    • Configure and maintain Salesforce objects, workflows, validation rules, and reports.
    • Support user adoption through training, documentation, and ongoing support.
    • Partner with developers and admins to implement scalable solutions.
    • Conduct regular system audits and prepare for Salesforce releases.


    Required Qualifications
    • Salesforce Administrator Certification (ADM 201) - mandatory.
    • 3+ years of experience as a Business Analyst, with at least 2 years focused on Salesforce.
    • Strong understanding of Salesforce best practices and functionality.
    • Excellent communication and stakeholder management skills.
    • Experience with tools like Jira, Confluence, or similar is a plus.


    Nice to Have
    • Experience with Salesforce Sales Cloud, Service Cloud, or Experience Cloud.
    • Knowledge of Agile methodologies.
    • Additional Salesforce certifications (e.g., Business Analyst, Advanced Admin)

    new

    Customer Services Manager

    England, Greater Manchester

    • £150 to £300 GBP
    • Other Positions Role
    • Skills: Customer-focused operations, call centre environment, complaints handling, claims processing, payments management, financial services industry, consumer duty compliance, fraud prevention, complaints resolution, salesforce
    • Seniority: Mid-level

    Job description





    Interim Customer Services Manager - (Crewe, On-site 4/5 Days a Week)

    Duration: 3 Months
    Location: Crewe, Cheshire
    Engagement Type: Contract

    We are seeking an experienced Customer Services Manager to support our financial services operation for a short-term engagement. The successful candidate will play a critical role in maintaining operational excellence across customer service, regulatory standards, and strategic oversight.

    Key Responsibilities:
    • Lead and support customer-focused operational teams in a high-paced environment
    • Oversee complaint resolution, claims processing, and payment handling
    • Manage scopes of work relating to consumer duty, fraud prevention, and complaints handling
    • Collaborate with senior management and executive teams to align operational activities with strategic goals
    • Analyse and enhance KPIs, reporting structures, and operational efficiency
    • Utilise Salesforce within a customer service or operational context
    • Leverage MI for performance and insight-driven decision making
    • Contribute to the implementation of new technologies and digital tools
    • Support transformation initiatives within the operational function


    Essential Experience:
    • Extensive background in customer service operations such as call centres, claims or complaints departments
    • Proven experience in a financial services environment
    • Strong understanding of regulatory frameworks including consumer duty and fraud prevention


    Desired Skills:
    • Experience in large-scale transformation programmes
    • Proven ability to implement new technologies to improve operations
    • Background in operational use of Salesforce
    • Analytical skills in MI utilisation and KPI optimisation
    • Strategic thinking with previous exposure to executive-level collaboration


    Of you would be interested in learning more about this opportunity, please apply with your CV and I will be in touch!

    Principal Salesforce Consultant

    England, London, City of London

    • £70,000 to £75,000 GBP
    • Consultants Role
    • Skills: Principal Salesforce Consultant
    • Seniority: Mid-level

    Job description



    Mason Frank are proud to partner with a leading Salesforce Summit Partner dedicated to delivering innovative and customized Salesforce solutions to their clients.

    Due to continued growth they are looking for an experienced Principal Consultant/ Project Lead.

    Key Responsibilities:
    • Lead and manage Salesforce implementation projects from inception to completion, ensuring successful delivery on time and within budget.
    • Collaborate with clients to understand their business needs and translate them into effective Salesforce solutions.
    • Provide expert guidance on Salesforce best practices, architecture, and integration.
    • Mentor and support a team of Salesforce consultants, fostering a collaborative and high-performance culture.
    • Conduct regular project reviews and status updates with stakeholders.
    • Stay up-to-date with the latest Salesforce features, releases, and industry trends.


    Qualifications:
    • Proven experience as a Salesforce Consultant with a strong track record of successful project delivery.
    • In-depth knowledge of Salesforce products, including Sales Cloud, Service Cloud, Marketing Cloud, and others.
    • Salesforce certifications (e.g., Salesforce Certified Administrator, Salesforce Certified Advanced Administrator, Salesforce Certified Sales Cloud Consultant) are highly desirable.
    • Excellent leadership, communication, and interpersonal skills.
    • Ability to manage multiple projects and priorities in a fast-paced environment.
    • Strong problem-solving skills and a proactive approach to challenges.


    What We Offer:
    • Competitive salary and benefits package. Base salary circa £75,000 + bonus
    • Opportunities for professional growth and development.
    • A supportive and inclusive work environment.
    • The chance to work with a talented and passionate team.
    • Flexible working arrangements.

    Account Executive (Salesforce Partner)

    England, London, City of London

    • £60,000 to £80,000 GBP
    • Account Managers Role
    • Seniority: Mid-level

    Salesforce Engineer (Developer)

    England

    • £50,000 to £58,000 GBP
    • Developers Role
    • Seniority: Mid-level

    Job description



    Salesforce Engineer (Developer)

    Location- London/Hybrid, Start date- ASAP

    Contract Type- Permanent, Hours- Full Time, Salary - up to £58,000 (dependent on experience)

    A Public Sector Organisation is actively seeking a new salesforce Developer to join their established salesforce internal team.

    The Successful applicant will be offered a highly competitive salary, in addition to various benefits.

    Key responsibilities
    • Collaborate with the team to identify and implement the best Salesforce architectural solutions
    • Express, communicate, and manage a change management (release) process to develop and implement new applications and updates to existing code.
    • Collaborate with the QA Engineers, Business Analysts and key business users to test the stories
    • Responsible for developing in Visualforce, Apex, and other technologies to build customised solutions that support business requirements and drive key business decisions.




    Requirements
    • At least 3 years of hands-on experience as a Salesforce developer
    • Previous development experience with Salesforce.com - Certified Salesforce.com Developer would be beneficial
    • Proficient Experience writing Visualforce and Apex classes and triggers
    • Experience integrating Salesforce.com with other applications via real-time, sync/asyn
    • Service cloud experience
    • Release Management and CI/CD tooling




    If you are interested in this role, please send all enquiries to: j.mist1@masonfrank.com



    Mason Frank International is a leading supplier of Salesforce.com consultants on both a permanent and contract basis throughout Europe. We endeavour to bring our candidates a number of opportunities across a variety of sectors and industries, relevant to what you are looking for. If this is not the opportunity for you then please still get in contact as we are currently recruiting for a number of positions both Functional and Technical.



    Mason Frank International Ltd is acting as an Employment Agency in relation to this vacancy. Please visit our website for more opportunities

    Salesforce Architect (Sales & Marketing Cloud)

    England, London, City of London

    • £90,000 to £110,000 GBP
    • Architects Role
    • Seniority: Senior

    Job description



    Salesforce Architect (Sales & Marketing Cloud Experience required)

    Location- Remote , Start date- ASAP

    Contract Type- Permanent, Hours- Full Time, Salary - £90,000-£110,000 + 20% bonus

    A global Media business is looking to expand its salesforce team specifically within the sales and marketing cloud capabilities.

    My customer seeks a highly skilled and experienced B2B Solution Architect to join our dynamic team. In this key role, you will design and architect comprehensive solutions using Salesforce Sales Cloud and Marketing Engagement Cloud to enhance our B2B operations. You will work closely with business stakeholders, analysts, and engineering teams to translate business requirements into robust, scalable, and innovative Salesforce solutions. A deep understanding of the Salesforce data model and expertise in Sales Cloud functionalities are essential. Your extensive experience in B2B transformation will be crucial in evolving our B2B processes

    Key Responsibilities

    • Develop and architect end-to-end B2B solutions using Salesforce Sales Cloud, Sales Engagement, Sales Enablement, Campaign Management, Lead Management, Contract Lifecycle Management, Sales Navigator, and Marketing Engagement Cloud.
    • Act as a subject matter expert on Salesforce Sales Cloud and Marketing Engagement Cloud, providing guidance and support to internal teams. Configure and customize Salesforce solutions to meet specific business requirements
    • Work closely with cross-functional teams, including product management, engineering, and sales, to deliver successful solutions. Communicate effectively with stakeholders at all levels, providing regular updates and progress reports

    Qualifications

    • Proven experience as a Solution and Technical Architect with a strong focus on Salesforce Sales Cloud and Marketing Engagement Cloud
    • Extensive experience in B2B environments and a strong understanding of Sales Cloud functionalities, including Sales Engagement, Sales Enablement, Campaign Management, and Lead Management
    • Excellent communication, presentation, analytical, and problem-solving skills
    • RelevantSalesforce certifications


    Mason Frank International is a leading supplier of Salesforce.com consultants on both a permanent and contract basis throughout Europe. We endeavour to bring our candidates a number of opportunities across a variety of sectors and industries, relevant to what you are looking for. If this is not the opportunity for you then please still get in contact as we are currently recruiting for a number of positions both Functional and Technical.



    Mason Frank International Ltd is acting as an Employment Agency in relation to this vacancy. Please visit our website for more opportunities