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Job Title: Revenue Operations Manager
Location: CA (Remote / Hybrid)
Job Type: Full-Time

Overview

We are seeking a Revenue Operations Manager to lead the design, build-out, and continuous optimization of reporting and analytics across Sales, Marketing, and Customer Care functions. This role will manage a small team of analysts and serve as the central hub connecting campaign performance data, sales pipeline metrics, and customer experience insights into actionable intelligence for leadership.

The ideal candidate combines analytical rigor with business acumen-able to write SQL queries, build dashboards in Salesforce and BI tools, and translate data into clear narratives that drive strategic decisions. This is a high-visibility role with direct impact on how the organization measures, understands, and improves its revenue-generating activities.

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Key Responsibilities

Reporting & Analytics

• Design, build, and maintain dashboards and automated reports for Sales, Marketing, and Customer Care using Salesforce, Excel, and BI/visualization tools.
• Develop and standardize KPIs and performance metrics across the revenue lifecycle-from lead generation through deal closure and post-sale satisfaction.
• Create campaign-level attribution reporting to measure marketing ROI across digital channels, partnerships, and customer touchpoints.
• Perform ad hoc analysis on sales funnel performance, conversion rates, lead quality, and customer care trends to surface actionable insights.

CRM & Data Management

• Serve as a Salesforce subject matter expert, ensuring data integrity, optimizing workflows, and building reports and dashboards.
• Write and maintain SQL queries to extract, transform, and analyze data for reporting and analysis needs.
• Partner with technical teams to improve data pipelines and integrations, ensuring accurate data flow between marketing platforms, CRM, and reporting tools.
• Maintain documentation of data definitions, report logic, and business rules for consistency and institutional knowledge.

Team Leadership & Collaboration

• Manage and mentor two analysts, providing direction on priorities, development, and quality standards.
• Collaborate cross-functionally with Sales, Marketing, Customer Care, and Compliance to align reporting with business objectives.
• Present findings and recommendations to senior leadership, translating complex data into clear business narratives.

Process Optimization

• Identify inefficiencies and bottlenecks in revenue processes and recommend data-driven improvements.
• Support campaign planning with historical benchmarks and predictive analysis.
• Ensure reporting and analytics comply with industry regulations and internal compliance standards.

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Qualifications

Required:

• 5+ years in revenue operations, marketing operations, sales operations, business analytics, or a related analytical role
• 2+ years of people management experience
• Proficiency with Salesforce CRM (reporting, dashboards, data management)
• Working knowledge of SQL for data extraction and analysis
• Strong Excel/Google Sheets skills (pivot tables, VLOOKUP/INDEX-MATCH, data modeling)
• Experience building and managing marketing campaign and sales pipeline reports
• Excellent communication and presentation skills for executive-level insights
• Bachelor's degree in Business, Marketing, Finance, Data Analytics, or related field

Preferred:

• Experience in financial services, lending, or related industry
• Familiarity with loan products or regulatory frameworks
• Experience with BI/visualization tools (Tableau, Power BI, Looker, Domo)
• Knowledge of marketing automation platforms and partner marketing programs
• Experience with call center reporting, lead routing, and customer care analytics

Senior Salesforce Developer (Salesforce CPQ)

Location: Fully Remote (UK-based)
Salary: Up to £70,000 per annum
Sector: Education

About the Organisation

Forward-thinking education organisation committed to transforming learning experiences through innovative digital solutions. As we continue to scale and enhance our technology ecosystem, we are looking for a talented Senior Salesforce Developer to play a key role in shaping and optimising our Salesforce platform.

The Role

As a Senior Salesforce Developer, you will take ownership of the design, development, and optimisation of our Salesforce environment, with a particular focus on Salesforce CPQ. You will work closely with stakeholders across the organisation to deliver scalable, high-quality solutions that support business growth and improve user experience.

This is a fully remote role open to candidates based in the UK.

Key Responsibilities

• Lead the development and enhancement of Salesforce solutions, including Salesforce CPQ
• Collaborate with business stakeholders to gather requirements and translate them into technical solutions
• Design and implement scalable, maintainable Salesforce architectures
• Customise Salesforce using Apex, Lightning Web Components (LWC), and declarative tools
• Manage CPQ configuration, pricing rules, product bundles, and quote templates
• Perform code reviews and ensure adherence to best practices and coding standards
• Troubleshoot and resolve complex technical issues
• Mentor junior developers and contribute to team knowledge sharing
• Support integrations with third-party systems and APIs
• Stay up to date with Salesforce releases and emerging technologies

Key Requirements

• Proven experience as a Salesforce Developer in a senior or lead capacity
• Strong hands-on experience with Salesforce CPQ (current or prior)
• Expertise in Apex, Visualforce, and Lightning Web Components (LWC)
• Solid understanding of Salesforce architecture and best practices
• Experience with integrations (REST/SOAP APIs, middleware tools)
• Familiarity with version control systems (e.g., Git) and CI/CD pipelines
• Strong problem-solving skills and attention to detail
• Excellent communication skills, with the ability to engage non-technical stakeholders
• Salesforce certifications (e.g., Platform Developer I/II) are highly desirable

Desirable Experience

• Experience within the education sector or similar mission-driven organisations
• Knowledge of Agile/Scrum methodologies
• Experience with other Salesforce products (e.g., Service Cloud, Experience Cloud)

Benefits

• Fully remote working within the UK
• Competitive salary up to £70,000
• Generous holiday allowance
• Pension scheme
• Professional development and certification support
• Opportunity to work on impactful projects in the education sector

CRM Product Manager

📍 London (Office-Based)
💰 Up to £55,000 Basic + Benefits



leading luxury hospitality group renowned for delivering exceptional guest experiences across a portfolio of premium venues. With a strong focus on personalisation, data-driven insights, and world-class service, we are investing in our CRM capabilities to better understand and engage our guests across multiple touchpoints.

The Role

We are seeking a highly capable CRM Product Manager to lead the development, optimisation, and strategic direction of our CRM ecosystem. This is a hands-on role suited to someone who has not only worked with CRM platforms but has actively built and configured CRM solutions.

You will play a critical role in shaping how we capture, manage, and activate guest data, ensuring a seamless and personalised experience across our venues.

Key Responsibilities

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  Own and manage the CRM product roadmap aligned with business and guest experience objectives
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  Design, build, and optimise CRM systems and workflows within platforms such as Salesforce, HubSpot, or similar
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  Lead the implementation and ongoing development of CRM solutions across multiple sites
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  Oversee data architecture, segmentation, and automation strategies to enhance guest engagement
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  Manage and optimise SevenRooms as a core CRM and guest experience platform
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  Conduct regular CRM audits, ensuring data quality, consistency, and compliance across systems
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  Collaborate with marketing, operations, and technology teams to deliver integrated CRM initiatives
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  Analyse CRM performance, campaign effectiveness, and guest insights to inform decision-making
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  Drive innovation in personalisation, lifecycle marketing, and guest retention strategies

Experience & Skills Required

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  4+ years' experience working with CRM systems (e.g., Salesforce, HubSpot, or similar)
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  Proven experience building CRM systems-not just using them-either within CRM platforms or through custom-built solutions
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  Strong expertise in SevenRooms, ideally across multi-site or international environments
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  Demonstrated ability to structure, audit, and cleanse complex datasets
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  Solid understanding of CRM architecture, integrations, and automation workflows
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  Analytical mindset with the ability to translate data into actionable insights
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  Strong stakeholder management and cross-functional collaboration skills
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  Experience within hospitality, luxury, or multi-site environments is highly desirable

Working Environment

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  London-based, office-based role (candidates must be comfortable working on-site)
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  Collaborative, fast-paced environment within a premium hospitality setting

What We Offer

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  Competitive salary up to £55,000
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  Comprehensive benefits package
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  Opportunity to shape CRM strategy within a growing luxury brand
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  Exposure to multi-site and potentially international operations
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  Career progression within a dynamic and innovative business

VP of Engineering (Salesforce) - Arizona

A growing Arizona-based company is seeking a VP of Engineering (Salesforce) to lead and execute the organization's technical vision. This senior leader will bring strong architectural expertise and a proven ability to scale engineering teams and platforms, while driving delivery, culture, and technical excellence across the Salesforce ecosystem.

This role starts as hybrid in Arizona, with plans to transition to fully remote after the first few months.

We're looking for:

• 10-15+ years of technical experience, including senior leadership roles (Director, VP, or similar)
• Deep expertise in architecture (services, APIs, scalability, performance, and reliability)
• Experience building and scaling engineering best practices (SDLC, Agile, CI/CD, code quality, QA automation)
• Strong Salesforce background (Apex, LWC, integrations, data modeling) with hands-on experience
• Executive-level communication skills, with the ability to present to C-suite, board, and private equity stakeholders
• Salesforce certifications (Application Architect, System Architect, or similar)

SALESFORCE PROFESSIONALS, Don't miss out an opportunity to be a valued part of this company and send your resume now to Brett at b.nason@masonfrank.com. Call Brett Nason for more information at 646-580-7483. *Send your resume now to Brett at b.nason@masonfrank.com before interview considerations are terminated.

Mason Frank International is the global leader for Salesforce.com recruitment, advertising more Salesforce.com jobs than any other agency. We deal with both Salesforce.com Partners & End Users throughout North America. By specializing solely in placing candidates in the Salesforce.com market I have built relationships with most of the key employers in North America and have an unrivaled understanding of where the best opportunities and Salesforce.com jobs are.

SFDC / VP of Engineering / Arizona / Apex / API / Mason Frank

My client, a rapidly expanding health and wellness organization, is seeking a Senior Business Systems Analyst. This is a hands-on role sitting at the heart of their customer support operation - owning the tools, building the automations, and making sure thousands of daily interactions run smoothly.

The right person for this role:
- Has owned a support tech stack end-to-end - Zendesk, Salesforce Service Cloud, or similar
- Actually builds things - automations, workflows, configurations
- Experience with a CTI or contact center platform (Aircall, RingCentral, Five9, Zoom Contact Center)
- Is already using AI tools to make their work faster and better
- Is Boston-based and excited to be in office with a great team

If this sounds interesting to you, reach out directly at a.moran@masonfrank.com or apply here!

We're working with a Higher Education organization that's looking for a Salesforce Business Analyst with strong CPQ and Sales Cloud experience; familiarity with marketing automation (Pardot or Eloqua) is a plus. In this role you'll support internal Sales and Marketing teams by gathering and documenting business requirements, creating process maps and workflows, and leading UAT. Occasional Salesforce configuration may be required.

Requirements:

* 4+ years of experience as a Salesforce Business Analyst
* Strong skills in gathering and documenting business requirements
* Proven experience with leading UAT efforts, process mapping, and workflow analysis
* 2+ years of CPQ and Sales Cloud experience
* Desired Certifications: Salesforce Business Analyst, Salesforce Platform Administrator, Salesforce Platform App Builder


This is a remote position with flexibility in work hours. If you are details-oriented and passionate about leveraging technology to improve business processes, we encourage you to apply.

Senior Salesforce Developer

Location: London (Hybrid Working)
Salary: £75,000 - £85,000 + 20% Bonus
Employment Type: Full-time, Permanent

Dynamic and growing property business based in London, focused on delivering innovative real estate solutions across residential and commercial markets. As part of our continued digital transformation, we are investing heavily in our Salesforce platform to enhance customer experience, streamline operations, and drive business growth.

The Role

Seeking an experienced Senior Salesforce Developer to take a leading role in the design, development, and optimisation of our Salesforce ecosystem. You will work closely with stakeholders across the business to deliver scalable solutions, improve system performance, and support strategic initiatives.

This is a hybrid role, offering a balance between remote working and time in the London office.

Key Responsibilities

• Lead the design and development of Salesforce solutions across Sales Cloud and Service Cloud
• Collaborate with business stakeholders to gather requirements and translate them into technical solutions
• Develop custom solutions using Apex, Lightning Web Components (LWC), and Visualforce
• Manage integrations with third-party systems and APIs
• Ensure best practices in coding, testing, and deployment (CI/CD pipelines)
• Mentor junior developers and provide technical leadership within the team
• Maintain system security, data integrity, and performance optimisation
• Support ongoing enhancements and troubleshooting of the Salesforce platform

Key Skills & Experience

• Extensive experience as a Salesforce Developer, with a strong understanding of the platform
• Proficiency in Apex, Lightning Web Components (LWC), SOQL, and Salesforce APIs
• Experience with integrations (REST/SOAP APIs, middleware tools)
• Strong knowledge of Salesforce architecture and best practices
• Experience working in Agile environments
• Salesforce certifications (e.g. Platform Developer I/II) highly desirable
• Excellent problem-solving skills and attention to detail
• Strong communication skills with the ability to engage both technical and non-technical stakeholders

What's On Offer

• Competitive salary (£75,000 - £85,000)
• 20% performance-based bonus
• Hybrid working model
• Opportunity to work on high-impact digital transformation projects
• Career progression in a growing organisation
• Collaborative and supportive working environment

Eligibility

Applicants must have full right to work in the UK. Sponsorship is not available for this role.

Job Title: Mid-Level Software Engineer
Location: York, UK | Type: Full-Time

Overview:
An exciting, fast-growing tech scale-up is looking for a Mid-Level Software Engineer to join their team. The company develops cloud-based SaaS solutions and values speed, quality, and creative problem-solving. They also embrace AI tools to reduce repetitive work, allowing engineers to focus on impactful projects.

Role & Responsibilities:

• 
  
  Work full stack on core applications and internal platforms
• 
  
  Develop backend logic in Apex and frontend components with Lightning Web Components, JavaScript/TypeScript
• 
  
  Build and maintain RESTful APIs
• 
  
  Participate in architecture discussions, code reviews, and problem-solving

Requirements:

• 
  
  2-3 years software development experience, strong OOP (Java/C#)
• 
  
  Proficient in JavaScript, RESTful API design, and full-stack development
• 
  
  Salesforce experience is a bonus but not required
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  Mentorship or industry-specific experience is a plus

Why Apply:

• 
  
  AI-augmented workflow to focus on complex work
• 
  
  Flat structure with direct impact on projects
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  Opportunity for career growth and tackling bigger challenges
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  Collaborative, curiosity-driven culture

Salesforce Platform Architect - Multi-Cloud

We are looking for a senior Salesforce Platform Architect to lead the design and implementation of a multi-cloud Salesforce environment. This is a hands-on, strategic role that combines technical leadership, platform governance, and mentoring of delivery teams to ensure scalable, secure, and maintainable solutions.

Responsibilities

Platform Architecture & Design

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  Lead architectural strategy for Sales, Service, and Experience Clouds and related platforms
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  Develop reusable, high-quality solutions emphasizing configuration-first design principles
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  Maintain reference architectures, reusable components, and data models
• 
  
  Make informed technical decisions and review designs from internal and external teams
• 
  
  Apply best practices for scalability, performance, data integrity, and maintainability

Governance & Security

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  Establish and enforce platform-wide standards, naming conventions, and org structures
• 
  
  Oversee code quality, technical debt, API usage, and licensing compliance
• 
  
  Define security models, including roles, sharing rules, and field-level security
• 
  
  Support audit readiness and compliance efforts

Integration & Data Strategy

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  Architect integrations with ERP, marketing, middleware, and file-transfer systems
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  Ensure robust, auditable data flows in both real-time and batch processes
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  Implement API governance and choose appropriate patterns: synchronous, asynchronous, or event-driven

Collaboration & Delivery

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  Partner with business and technical teams to evaluate solution options
• 
  
  Guide development teams through hands-on mentorship, design reviews, and QA alignment
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  Support vendor selection and evaluation where needed

Innovation & Roadmap

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  Keep up-to-date with Salesforce platform releases and emerging features
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  Recommend adoption of new technologies such as AI, workflow automation, and low-code solutions
• 
  
  Contribute to enterprise architecture discussions and advocate for native Salesforce solutions

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Required Qualifications

• 
  
  10+ years of experience in Salesforce architecture, including multi-cloud deployments
• 
  
  Strong expertise in configuration, development, and solution design (Flows, Apex, LWC, SOQL)
• 
  
  Proven ability to lead development teams while providing hands-on architectural guidance
• 
  
  Experience with integration architecture (REST/SOAP, middleware, batch) and choosing sync vs. async/event-driven patterns
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  Solid knowledge of platform governance, org strategy, API limits, licensing, and technical debt management
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  Strong background in security and compliance (role hierarchy, sharing rules, field-level security)

Preferred Qualifications

• 
  
  Familiarity with version control systems and CI/CD processes (e.g., Git, Copado)
• 
  
  Experience with Salesforce automated testing and CI/CD integration
• 
  
  Expertise delivering secure, modern applications integrated with enterprise systems
• 
  
  Experience designing reliable bi-directional integrations with monitoring and resiliency
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  Knowledge of AI governance, platform AI capabilities, or integration with external AI solutions

Education & Certifications

• 
  
  Bachelor's degree in Computer Science, Engineering, Information Systems, or equivalent
• 
  
  Salesforce certifications preferred: Platform App Builder, Administrator / Advanced Administrator, Platform Developer I & II, Consultant Certifications (Sales, Service, Experience, Data Cloud), Architect Certifications (Application, System, Technical Architect)

Standort: Gießen
Beschäftigungsart: Vollzeit

Sie möchten die Weiterentwicklung einer modernen CRM-Landschaft aktiv mitgestalten und Ihre Erfahrung im Salesforce-Umfeld in einem dynamischen Arbeitsumfeld einbringen? Dann bietet Ihnen diese Position als Salesforce Administrator / Inhouse Consultant (m/w/d) die ideale Möglichkeit dazu.

In dieser Rolle übernehmen Sie die Verantwortung für die Administration und Optimierung der Salesforce-Plattform und arbeiten eng mit verschiedenen Fachbereichen zusammen, um Geschäftsprozesse effizient abzubilden und kontinuierlich zu verbessern.

Ihre Aufgaben

• Administration und Weiterentwicklung der Salesforce-Plattform (z. B. Sales Cloud, Service Cloud)
• Anpassung von Workflows, Flows, Reports und Dashboards
• Analyse von Anforderungen aus den Fachbereichen und Umsetzung in Salesforce-Lösungen
• Sicherstellung der Datenqualität sowie Pflege und Strukturierung von Datenmodellen
• Unterstützung der Anwender sowie Durchführung von Schulungen und Trainings
• Zusammenarbeit mit internen Teams und externen Partnern zur Umsetzung von Projekten und Erweiterungen
• Mitwirkung bei Integrationen und der kontinuierlichen Optimierung der Systemlandschaft

Ihr Profil

• Erfahrung in der Administration von Salesforce
• Gute Kenntnisse in Salesforce-Konfiguration (Flows, Reports, Dashboards, Benutzerverwaltung)
• Verständnis für CRM-Prozesse, idealerweise in den Bereichen Vertrieb oder Kundenservice
• Analytische Denkweise und strukturierte Arbeitsweise
• Kommunikationsstärke sowie Freude an der Zusammenarbeit mit unterschiedlichen Stakeholdern
• Sehr gute Deutsch- und gute Englischkenntnisse

Das erwartet Sie

• Spannende Aufgaben in einer modernen Salesforce-Umgebung
• Home-Office-Anteil und flexible Arbeitszeiten
• Möglichkeit, eigene Ideen einzubringen und Prozesse aktiv zu gestalten
• Individuelle Weiterbildungs- und Zertifizierungsmöglichkeiten (z. B. Salesforce Zertifizierungen)
• Attraktives Gehaltspaket und langfristige Perspektiven

Wenn diese Position Ihr Interesse geweckt hat und Sie Ihre Erfahrung einbringen möchten, freuen wir uns darauf, von Ihnen zu hören.

Senden Sie uns gerne Ihre aussagekräftigen Bewerbungsunterlagen oder nehmen Sie unverbindlich Kontakt mit uns auf, um weitere Informationen zu dieser Position zu erhalten.

Wir freuen uns auf Ihre Bewerbung und darauf, Sie kennenzulernen.