Mason Frank have partnered with a globally recognised brand that are seeking a proactive and detail-oriented Salesforce Administrator to support our highly integrated greenfield Salesforce platform. This role is pivotal in bridging the gap between business and technology teams, ensuring we maximise the value of our investments in Sales Cloud, Service Cloud, Commerce Cloud (B2C), and Agentforce.



In this exciting role, you will manage the day-to-day platform operations, gather and translate business requirements into well-defined user stories, and implement robust solutions in collaboration with our Salesforce partners. You'll be a key contact for end-users, driving adoption and ensuring the platform runs smoothly - all aligned with our strategy of simplicity, standardisation, and scalability.



Key Responsibilities

• Platform Administration: Manage all aspects of user and license management - including new user setup/deactivation, roles, profiles, permissions, and public groups.
• Declarative Development: Create and manage solutions using Flow, App Builder, validation rules, and page layouts.
• Backlog Management: Own and maintain the product backlog, writing clear user stories and acceptance criteria. Prioritise in collaboration with the CRM Tech Lead.
• Release Support: Assist in the release process using our DevOps toolset (e.g., Copado) and carry out QA testing.
• Stakeholder Collaboration: Work across departments to gather and document requirements.
• Process Improvement: Identify opportunities for improvements and system enhancements aligned with the roadmap.
• User Support: Provide 1st and 2nd-line support, escalate issues as necessary.
• Data Management: Perform data uploads, deduplication, and cleansing. Support report/dashboard creation.
• Training & Adoption: Develop training materials and documentation to promote adoption and best practices.

What You Will Bring

• Proven experience as a Salesforce Administrator on a complex, integrated Salesforce instance.
• Salesforce Administrator Certification required. Advanced Admin and Platform App Builder certifications desirable.
• Strong understanding of Salesforce governance (data management, security, release best practices).
• Experience managing a product backlog and using tools like JIRA, including sprint planning.
• Background in operational support and release management.
• Comfortable working with cross-functional teams including IT, business, and third-party partners.
• Strong stakeholder engagement and communication skills.
• Familiarity with Agile/Scrum frameworks.
• Experience supporting change initiatives, training, and documentation.
• Ability to explain complex solutions to non-technical stakeholders.

Salesforce Application Manager

Location: Den Bosch, Netherlands (onsite 3-5 days per week)



We're supporting an international organisation that runs large-scale customer programmes across Europe. To strengthen their Salesforce team, they're looking for a motivated Salesforce Application Manager to take ownership of their Salesforce environment and help drive continuous improvement.

What you'll be doing:

• 
  
  Configure and maintain Salesforce, including flows, automation, and declarative development.
• 
  
  Debug and resolve data-related issues raised by the business.
• 
  
  Challenge and optimise internal processes using Salesforce capabilities.
• 
  
  Support integrations with systems such as Slack, Tableau, and ERP (Certinia/FinancialForce experience is a strong advantage).
• 
  
  Collaborate closely with IT colleagues, including developers, scrum master, QA, and Azure specialists.

What we're looking for:

• 
  
  Proven experience as a Salesforce Administrator.
• 
  
  Strong understanding of Salesforce configuration, flows, and automation.
• 
  
  Problem-solving mindset with experience debugging and resolving system issues.
• 
  
  Experience with Certinia/FinancialForce ERP highly preferred (especially supply chain module).
• 
  
  Eager to learn, proactive, and comfortable in an international environment.
• 
  
  English-speaking environment

What's on offer:

• 
  
  Competitive salary + bonus potential (up to 3 months).
• 
  
  Pension scheme.
• 
  
  Travel allowance or NS card.
• 
  
  Company phone and laptop.
• 
  
  Lunches in office
• 
  
  Regular company events and international trips.
• 
  
  A collaborative, forward-thinking team where automation and modern Salesforce practices are already in place.

If you're a Salesforce professional who enjoys combining technical skills with business process improvement - and you want to work in a modern, international environment, then this is one job not to miss

Apply now to learn more about this opportunity.

Senior Salesforce Administrator / Business Analyst

Location: Randstad, Netherlands
Type: Full-time, Permanent

About the Company

A well-established international organization is looking for an experienced Salesforce professional to take ownership of its CRM environment and lead ongoing improvement projects. The business operates across multiple regions, uses Salesforce as a central system for operations and stakeholder management, and is investing heavily in digital transformation and data-driven processes.

You'll work closely with internal teams across departments to ensure Salesforce is efficient, scalable, and aligned with business goals.

The Role

This is a senior, hands-on position combining Salesforce administration, business analysis, and system improvement. You'll be responsible for maintaining the platform, managing integrations, supporting users, and turning business requirements into well-designed Salesforce solutions.

Key Responsibilities

Salesforce Management & Optimization

• 
  
  Own day-to-day Salesforce administration, configuration, and support
• 
  
  Create and manage flows, validation rules, approval processes, and page layouts
• 
  
  Ensure data integrity through regular audits, deduplication, and quality checks
• 
  
  Manage user access, roles, and permissions
• 
  
  Prepare reports and dashboards to support operational and strategic decisions

Business Analysis & Process Design

• 
  
  Gather requirements from stakeholders across departments
• 
  
  Map business processes and translate them into Salesforce solutions
• 
  
  Identify areas for system improvement and automation
• 
  
  Communicate technical ideas clearly to non-technical users

Integration & System Development

• 
  
  Oversee integrations between Salesforce and other internal platforms
• 
  
  Work with third-party vendors or developers on enhancements and new features
• 
  
  Evaluate and implement suitable AppExchange solutions

Governance & Continuous Improvement

• 
  
  Maintain best practices for configuration, testing, and release management
• 
  
  Keep up to date with new Salesforce releases and recommend relevant updates
• 
  
  Document processes and ensure consistent user adoption

What You'll Need

• 
  
  5+ years of hands-on Salesforce experience (Sales Cloud, Service Cloud, or similar)
• 
  
  Strong configuration skills using Flows, Process Builder, and advanced admin tools
• 
  
  Experience gathering business requirements and translating them into Salesforce solutions
• 
  
  Solid understanding of data models, permissions, and platform architecture
• 
  
  Exposure to integrations and API-based tools
• 
  
  Excellent communication skills and stakeholder management experience
• 
  
  Salesforce certifications (Admin / Advanced Admin / App Builder) are an advantage

Nice to Have

• 
  
  Experience with global or multi-department organizations
• 
  
  Familiarity with project management or agile methodologies
• 
  
  Ability to work independently across time zones and functions

What's on Offer

• 
  
  Hybrid, flexible working setup
• 
  
  International, collaborative environment
• 
  
  Chance to take real ownership of the Salesforce platform
• 
  
  Competitive compensation upto €75000/year including holiday pay and professional development opportunities.

Interested to learn more, apply and lets discuss further!

Senior Salesforce Developer

Location: Belgium (Hybrid)
Salary: €5.000 - €6.500 per month (depending on experience) + company car + full Belgian benefits

A top-tier Salesforce Summit Partner is looking for a Senior Salesforce Developer to join their team. This partner is known for tackling complex, multi-cloud Salesforce implementations across industries like retail, automotive, manufacturing, and telecom. Backed by one of Europe's largest IT ecosystems, they combine the agility of a specialist consultancy with the stability of a market leader.

This is an opportunity to take ownership of challenging Salesforce projects where your Apex skills and architectural mindset will make a real difference.

---

What you'll do

• 
  
  Lead Apex development across multiple Salesforce clouds
• 
  
  Take responsibility for technical solution design and architecture
• 
  
  Work on complex integrations and high-performance customisations
• 
  
  Collaborate with consultants, architects, and client stakeholders to shape end-to-end solutions
• 
  
  Stay ahead of Salesforce innovations and apply best practices

---

What we're looking for

• 
  
  Proven experience as a Salesforce Developer (5+ years), with strong Apex expertise
• 
  
  Hands-on knowledge of declarative tools, integrations, APIs, and Lightning development
• 
  
  Background in technical solution design and translating business needs into scalable solutions
• 
  
  Salesforce certifications (e.g., Platform Developer II, Application Architect) are a plus
• 
  
  Strong problem-solving skills, thriving in complex project environments
• 
  
  Fluent in English; Dutch and/or French are a plus

---

What's on offer

• 
  
  Salary: €5.000 - €6.500/month (depending on experience)
• 
  
  Company car with fuel card
• 
  
  Health & group insurance
• 
  
  Meal vouchers and standard Belgian benefits
• 
  
  Hybrid working model (typically 60% remote / 40% on-site)
• 
  
  A culture built around growth, collaboration, and technical ownership
• 
  
  The chance to work on projects that go far beyond standard CRM deployments

---

Why consider this role?

• 
  
  Join a Salesforce Summit Partner with a strong track record (hundreds of certifications & projects)
• 
  
  Be part of multi-cloud, enterprise-level implementations across diverse industries
• 
  
  Collaborate with some of the best Salesforce experts in Belgium
• 
  
  Have a genuine say in architectural and technical decisions

---

📩 Interested? Apply now to discuss this opportunity in more detail.

Senior Salesforce Engineering Lead

Overview
This position combines deep Salesforce technical expertise with strong leadership capability. The Salesforce Engineering Lead is responsible for driving high-quality solution delivery, guiding a team of developers, and setting the technical direction for all Salesforce engineering work. The role is equally focused on hands-on development and technical leadership-ensuring scalable architecture, clean code, and alignment with strategic business goals.

Core Responsibilities

Technical Leadership & Team Enablement

• 
  
  Lead and mentor a team of Salesforce engineers, providing direction, code-level guidance, and professional development.
• 
  
  Establish and uphold internal coding conventions and quality control standards.
• 
  
  Review complex code contributions, ensuring solutions meet performance expectations.
• 
  
  Work closely with solution architects and product stakeholders to translate functional requirements into robust technical designs.
• 
  
  Serve as an escalation point for complex issues and technical blockers within the development team.

Solution Architecture & Collaboration

• 
  
  Participate in architectural discussions and influence build vs. buy and declarative vs. coded solution decisions.
• 
  
  Collaborate cross-functionally to validate solution approaches and integration patterns.
• 
  
  Ensure all customizations and system extensions align with platform governance and best practices.
• 
  
  Clearly articulate architectural trade-offs to both technical and business stakeholders.

Development & Delivery Oversight

• 
  
  Design, code, and implement Salesforce components using Apex, Lightning Web Components, and API integrations.
• 
  
  Oversee external system integrations and data synchronization strategies.
• 
  
  Enforce testing coverage and lead deployment pipelines leveraging CI/CD best practices.
• 
  
  Maintain focus on reusability, performance optimization, and maintainability in all deliverables.

Innovation & Continuous Improvement

• 
  
  Stay ahead of platform updates and evolving Salesforce ecosystem capabilities.
• 
  
  Drive adoption of new tools and frameworks that improve code quality and developer efficiency.
• 
  
  Promote a culture of technical excellence, accountability, and knowledge sharing.
• 
  
  Ensure adherence to enterprise security and compliance standards in all development activities.

Required Background

Education

• 
  
  Bachelor's degree in Computer Science, Information Systems, or related field-or equivalent experience.

Experience

• 
  
  7+ years of Salesforce software engineering experience across Apex, LWC, and API integration.
• 
  
  Minimum 3 years in a technical leadership, team lead, or senior mentor role.
• 
  
  Demonstrated success in defining development frameworks and scaling engineering practices.
• 
  
  Hands-on experience with Salesforce DevOps, CI/CD, and version control tools.

Preferred Certifications

• 
  
  Salesforce Platform Developer I & II.
• 
  
  Salesforce System or Application Architect certification.
• 
  
  Additional credentials (Admin, App Builder) beneficial.

Technical Proficiencies

• 
  
  Strong command of Apex (triggers, async jobs, bulkification).
• 
  
  Advanced LWC development and front-end integration experience.
• 
  
  Deep understanding of data modeling, Salesforce security layers, and API frameworks.
• 
  
  Broader technical stack familiarity (JavaScript, REST APIs, SQL/ETL).
• 
  
  Proven experience managing Salesforce DX, Git, and automated deployment pipelines.

Leadership Attributes

• 
  
  Adept at balancing technical depth with high-level strategic planning.
• 
  
  Excellent communicator capable of bridging technical and non-technical teams.
• 
  
  Skilled in performance coaching, mentoring, and fostering collaboration.
• 
  
  Strategic thinker who remains highly engaged in day-to-day delivery.

Senior Salesforce Marketing Cloud Consultant
Zürich

Mason Frank International ist ein auf Salesforce spezialisiertes Personalvermittlungsunternehmen. Unser Kunde mit Sitz in Zürich sucht derzeit eine:n Senior Salesforce Marketing Cloud Consultant zur Erweiterung des Salesforce-Teams.

Deine Rolle

In dieser Position übernimmst du die Verantwortung für innovative Projekte im Salesforce-Umfeld - von der ersten Idee über die technische Umsetzung bis hin zur kontinuierlichen Weiterentwicklung.
Du arbeitest eng mit Kund:innen aus unterschiedlichen Branchen zusammen und bringst dein Know-how in cross-funktionale Teams ein.

Deine Aufgaben

• Gestaltung und Umsetzung wirkungsvoller, datengetriebener Customer Journeys über verschiedene Kanäle hinweg
• Entwicklung skalierbarer Marketinglösungen mit Schwerpunkt auf Salesforce Marketing Cloud und Data Cloud
• Technische Verantwortung bei der Implementierung von Marketing-Automation-Prozessen - in enger Zusammenarbeit mit Admins, Architekt:innen und Entwickler:innen
• Nutzung der Data Cloud zur Echtzeit-Segmentierung, Datenaktivierung und zielgerichteten Kampagnensteuerung
• Beratung von Kunden bei Strategieentwicklung, Use-Case-Definition und praktischer Umsetzung - von klassischem CRM bis hin zu automatisierter, datenbasierter Kundenkommunikation

Dein Profil

• Mindestens 3 Jahre Erfahrung mit Salesforce, idealerweise mit starkem Fokus auf Marketing Cloud und Data Cloud
• Relevante Salesforce Zertifizierungen wie z. B. Marketing Cloud Consultant, Marketing Cloud Developer oder Data Cloud Consultant
• Strategisches Denken kombiniert mit technischem Verständnis und Begeisterung für zielgerichtete, personalisierte Kommunikation
• Souveränes Auftreten gegenüber Stakeholdern sowie Freude an der Arbeit in interdisziplinären Teams
• Sehr gute Deutschkenntnisse und sichere Englischkenntnisse

Hinweis: Wir freuen uns über Bewerbungen von Schweizer oder EU-Bürger:innen sowie von Personen mit gültiger Schweizer Arbeitsbewilligung.

Wenn du an dieser Position interessiert bist und mehr erfahren möchtest, melde dich gerne bei mir.

We're looking for an experienced nCino Technical Consultant, with strong Salesforce Development skills.



This is a fully remote role for the perfect candidate, required to work on EST hours!



Experience:

• 3-5 years of hands-on nCino experience is preferred.
• Middleware experience is a strong plus.
• Some exposure or training in Python would be beneficial.
• AI experience is a nice-to-have but not essential.
• Experience with workflow automation is required.

Certifications:

• Minimum of a Salesforce Platform Developer certification.
• Salesforce System Architect experience or background preferred.

Technical Skills:

• Strong hands-on integration experience.
• Familiarity with Apex, SOQL, XML, JavaScript, TypeScript, and Python.
• Background in object-oriented programming (Java, Ruby, C#, C++).
• Experience with ETL and integration platforms such as Informatica and Mulesoft.

Soft Skills & Role Type:

• Excellent communication and presentation skills.
• Strong customer-facing and professional demeanor.
• This is an individual contributor role.
• May require occasional travel.

Pre-Sales Consultant (Salesforce)
Zürich

Mason Frank International ist ein auf Salesforce spezialisiertes Personalvermittlungsunternehmen. Unser Kunde mit Sitz in Zürich sucht derzeit eine:n Pre-Sales Consultant (Salesforce) zur Erweiterung des Salesforce-Teams.

Deine Aufgaben

• Unterstützung des Unternehmens bei der Identifikation und Analyse von Kundenbedürfnissen
• Erstellung von technischen Lösungskonzepten und Machbarkeitsstudien
• Durchführung von technischen Präsentationen für potenzielle Kunden
• Beratung bei der Evaluierung von Salesforce-Lösungen (Sales Cloud, Service Cloud, Marketing Cloud, etc.)
• Erstellung von RFP-Responses und technischen Dokumentationen
• Unterstützung bei der Angebotsgestaltung und Preisgestaltung
• Aufbau und Pflege von Kundenbeziehungen während der Pre-Sales Phase

Dein Profil

• Fundierte Kenntnisse der Salesforce-Plattform und deren Lösungen
• Mehrjährige Erfahrung in Salesforce-Projekten und Pre-Sales
• Salesforce-Zertifizierungen (z.B. Administrator, Developer, Sales Cloud Consultant, etc.)

• Erfahrung in der Beratungsbranche

• Starke technische und kommunikative Fähigkeiten
• Verständnis für CRM-Prozesse und Best Practices
• Präsentationsfähigkeiten und Kundenkommunikation
• Sehr gute Deutschkenntnisse und sichere Englischkenntnisse

Hinweis: Wir freuen uns über Bewerbungen von Schweizer oder EU-Bürgern:innen sowie von Personen mit gültiger Schweizer Arbeitsbewilligung.

Wenn du an dieser Position interessiert bist und mehr erfahren möchtest, melde dich gerne bei mir.

Salesforce Developer - Exciting Opportunity with a Forward-Thinking Organisation

We're working with a Fintech client who is looking to expand their Salesforce team with an additional Salesforce Developer. This is a permanent role, remote UK, offering the chance to work on cutting-edge projects within a collaborative and forward-thinking environment.

As a Salesforce Developer, you'll play a key role in enhancing and optimizing Salesforce solutions that directly contribute to the organization's success. If you're passionate about Salesforce development and thrive in a team that values innovation, this could be the perfect next step in your career.

Key Responsibilities:

• 
  
  Design, develop, and customize Salesforce applications based on business requirements.
• 
  
  Collaborate closely with cross-functional teams to deliver seamless integrations and system enhancements.
• 
  
  Troubleshoot, diagnose, and resolve technical issues to ensure high system performance.
• 
  
  Stay current with the latest Salesforce features, tools, and best practices.
• 
  
  Contribute to the implementation of new Salesforce functionalities and continuous system improvements.

What's on Offer:

• 
  
  Competitive salary package.
• 
  
  Comprehensive benefits package
• 
  
  Additional pension contributions to support your financial future.
• 
  
  A collaborative and inclusive working environment that encourages professional growth and innovation.

If you're a proactive and driven Salesforce Developer looking to take on a new challenge with a forward-thinking company, we'd love to hear from you.

📩 Apply now to find out more about this fantastic opportunity and take the next step in your Salesforce career.