Ref: a0M1i00000X3jcEEAR
IT Service Desk Analyst
- £28,000 to £30,000 GBP
- Other Positions Role
- Level: Mid-level
Job description
IT Service Desk Analyst
a0M1i00000X3jcEEAR
IT Service Desk Analyst
You will be the first point of contact for all IT related issues and requests.
General Responsibilities will include:
- Incident management
- Request management
- Knowledge management
- Asset management
- Continual Service Improvement, adopting ITIL best practices where appropriate
- Fulfil and complete personal objectives as assigned by the Head of IT Service Desk
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