A Tenth Revolution Group Company

Ref: a0M1i00000X3pbQEAR

Nonprofit Product Owner/Business Analyst | $110,000

USA, Colorado

Job description

Nonprofit Product Owner/Business Analyst | $110,000


  • Collaborate closely with a team of Engineers and a Project Manager (Scrum Master) to ensure readiness for Scrum Events and maintain the context/vision for the value delivered to client users and stakeholders.
  • Assist clients in identifying the most crucial work to support their long-term objectives.
  • Work alongside the Project Manager and Engineers to help clients define their Quarterly Priorities for Salesforce.
  • Facilitate stakeholder alignment discussions as necessary.
  • Define Minimum Viable Product (MVP) and determine areas where it's necessary to decline certain features.
  • Communicate significant information from these discussions to the internal team and uphold the context/vision for these Priorities during Scrum events.
  • Lead client-facing requirements gathering sessions and translate client needs into Salesforce product requirements.
  • After defining Quarterly Priorities, gather requirements from users and stakeholders to fully delineate the scope of Projects.
  • Lead ongoing Backlog Refinement to ensure projects are well-documented into Epics and broken down into User Stories, prioritized, and prepared for Sprint Planning.
  • Manage client expectations regarding the delivery of Quarterly Priorities.
  • Translate and communicate the work required to complete client priorities to client users and stakeholders, and keep clients informed about progress.
  • Ensure alignment and clarity around MVP as the quarter progresses.
  • Lead Sprint Review/Demo meetings with the client and Engineers to ensure proper demonstration and sharing of all work with the client.
  • Conduct conversations with clients to listen to concerns, questions, and feedback, and escalate risks internally as needed.
  • Provide support for client-facing User Adoption, Change Management, and Training as required.

  • Minimum of 2 years of experience as a Salesforce Business Analyst OR 2 years of experience serving as a Product Owner.
  • At least 1 year of experience configuring Salesforce (Salesforce certifications, including Salesforce Certified Business Analyst, are advantageous).
  • 1 year of experience working with nonprofit organizations.
  • 1 year of change management experience.
  • Familiarity with Agile/Scrum methodology (CSPO certification preferred).
  • Enthusiasm for managing complex and often ambiguous projects.
  • Proficient at communicating with high-level stakeholders, including C-suite and above.
  • Capable of adapting quickly in a fast-paced environment and managing multiple projects simultaneously.
  • Skilled at defining KPIs and leading teams to achieve outcomes, including defining and adhering to MVP in technical work.
  • Excellent communication skills, both verbal and written, with the ability to design visual communication.
  • Proficient in facilitating meetings, setting goals, addressing challenges, and fostering a collaborative environment.
  • Adept at problem-solving and motivated to improve processes and outcomes.