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Salesforce Administrator - Bridgewater, NJ

Overview

A leading global manufacturer is seeking an experienced Salesforce Administrator to serve as the primary regional owner for Sales Cloud across the United States. This highly visible position combines hands-on administration, advanced user support, data stewardship, analytics, training, and delivery of strategic CRM initiatives.



Responsibilities:

• Handle object/task re-assignments and resolve functional questions across multiple commercial business units
• Execute and enforce weekly data-quality routines (Accounts, Contacts, Opportunities, Activities)
• Act as Tier-2/3 escalation point for complex configuration, workflow, and integration issues
• Proactively monitor system health, identify risks, and implement preventive measures
• Maintain regional data accuracy in alignment with enterprise governance standards
• Design, develop, and maintain executive-level reports and dashboards using global templates and frameworks
• Collaborate with Sales, Marketing, Customer Success, and R&D leadership to turn data into an actionable strategy
• Own the complete new-user on-boarding experience and ongoing enablement curriculum
• Deliver regular cadence of live training: weekly open office hours, bi-weekly new-hire sessions, monthly best-practice workshops
• Stay current on Salesforce releases and translate new features into business value for the region
• Lead roll-out and sustained adoption of high-priority sales effectiveness programs in the US/Canada territory
• Gather requirements, write user stories, coordinate testing, create process documentation, deliver hyper-care support, and provide supplemental training
• Represent regional needs in global release planning, custom development, and enhancement projects

Requirements

• Bachelor's degree in Information Technology, Computer Science, Business, or equivalent
• Minimum 5 years of hands-on Salesforce administration and support experience
• Proven ability to manage competing priorities in a fast-moving commercial environment
• Outstanding communication skills with experience in training and influencing diverse user groups
• Demonstrated success in resolving complex technical issues and driving user adoption
• Salesforce Administrator certification
• Advanced reporting experience (dashboards, Einstein Analytics, etc.)
• Prior involvement in sales methodology or opportunity-management program deployments
• Natural problem-solver who enjoys being the go-to Salesforce expert
• Comfortable switching between tactical troubleshooting and strategic presentations to senior leadership
• Passionate about data quality, process discipline, and user empowerment
• Self-starter with strong project management instincts and a continuous-learning mindset

About Mason Frank

Mason Frank International is the global leader in Salesforce recruitment, connecting top Salesforce professionals with leading organisations worldwide. Our deep market expertise and extensive network help candidates find career-defining roles while enabling companies to build exceptional Salesforce teams.

Join a dynamic team that values innovation and collaboration. We are seeking a skilled Salesforce Technical Architect to enhance our client's Salesforce.com initiatives. This remote position is an exciting opportunity for professionals eager to make a meaningful impact within a forward-thinking environment. Your expertise will directly contribute to the success of the Salesforce Sales Cloud solutions.

**Key Responsibilities:**
- Design and implement scalable Salesforce Sales Cloud solutions tailored to business needs.
- Collaborate with cross-functional teams to ensure seamless integration and user adoption.
- Provide technical leadership and guidance to stakeholders and team members.
- Troubleshoot and resolve Salesforce-related technical issues efficiently.

**Required Skills:**
- Strong experience with Salesforce Sales Cloud functionalities and best practices.
- Proficiency in Salesforce architecture, including custom objects, workflows, and integrations.
- Excellent problem-solving skills and a customer-oriented mindset.
- Ability to communicate complex technical concepts clearly to non-technical audiences.

This contract role is set to begin on November 30, 2025, and while there are no core benefits associated, the opportunity to work in a supportive and growth-focused environment is paramount. If you possess the right blend of technical skill and teamwork, we encourage you to apply for this exciting role.

Mason Frank have partnered with a globally recognised brand that are seeking a proactive and detail-oriented Salesforce Administrator to support our highly integrated greenfield Salesforce platform. This role is pivotal in bridging the gap between business and technology teams, ensuring we maximise the value of our investments in Sales Cloud, Service Cloud, Commerce Cloud (B2C), and Agentforce.



In this exciting role, you will manage the day-to-day platform operations, gather and translate business requirements into well-defined user stories, and implement robust solutions in collaboration with our Salesforce partners. You'll be a key contact for end-users, driving adoption and ensuring the platform runs smoothly - all aligned with our strategy of simplicity, standardisation, and scalability.



Key Responsibilities

• Platform Administration: Manage all aspects of user and license management - including new user setup/deactivation, roles, profiles, permissions, and public groups.
• Declarative Development: Create and manage solutions using Flow, App Builder, validation rules, and page layouts.
• Backlog Management: Own and maintain the product backlog, writing clear user stories and acceptance criteria. Prioritise in collaboration with the CRM Tech Lead.
• Release Support: Assist in the release process using our DevOps toolset (e.g., Copado) and carry out QA testing.
• Stakeholder Collaboration: Work across departments to gather and document requirements.
• Process Improvement: Identify opportunities for improvements and system enhancements aligned with the roadmap.
• User Support: Provide 1st and 2nd-line support, escalate issues as necessary.
• Data Management: Perform data uploads, deduplication, and cleansing. Support report/dashboard creation.
• Training & Adoption: Develop training materials and documentation to promote adoption and best practices.

What You Will Bring

• Proven experience as a Salesforce Administrator on a complex, integrated Salesforce instance.
• Salesforce Administrator Certification required. Advanced Admin and Platform App Builder certifications desirable.
• Strong understanding of Salesforce governance (data management, security, release best practices).
• Experience managing a product backlog and using tools like JIRA, including sprint planning.
• Background in operational support and release management.
• Comfortable working with cross-functional teams including IT, business, and third-party partners.
• Strong stakeholder engagement and communication skills.
• Familiarity with Agile/Scrum frameworks.
• Experience supporting change initiatives, training, and documentation.
• Ability to explain complex solutions to non-technical stakeholders.

Salesforce Administrator - Miami, FL

About the Role
We are seeking a skilled Salesforce Administrator to lead the implementation, adoption, and ongoing management of a Salesforce constituent relationship management system across multiple departments. This individual will ensure the platform aligns with organizational objectives, adheres to best practices, and enables data-driven decision-making across the organization.

The Administrator will collaborate with stakeholders to gather requirements, design solutions, implement system changes, and provide training to end-users. They will also manage reporting, dashboards, and integrations to enhance operational efficiency and data integrity.

Key Responsibilities

• 
  
  Serve as the primary Salesforce Administrator and main point of contact for the organization's CRM system.
• 
  
  Manage all aspects of Salesforce database administration, including constituent data, program tracking, and application configuration.
• 
  
  Oversee user and license management, including setup, deactivation, roles, profiles, permission sets, and public groups.
• 
  
  Configure Salesforce features such as custom objects and fields, flows, approval processes, dynamic actions, page layouts, record types, custom settings, and reports/dashboards.
• 
  
  Gather and translate business requirements into scalable Salesforce solutions and best-practice workflows.
• 
  
  Perform proactive system maintenance, including security audits, release updates, and health checks.
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  Maintain and improve data quality through routine management, automation, and mass updates using tools such as Data Loader.
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  Install, configure, and maintain third-party Salesforce applications, including document management, events, and fundraising tools.
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  Conduct user training and create documentation to strengthen Salesforce expertise across the organization.
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  Enable teams to make data-driven decisions by providing insights via dashboards, KPIs, and reporting.
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  Continuously evaluate processes, recommend improvements, and implement strategies for better data governance and operational efficiency.
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  Manage Salesforce Marketing Cloud (Account Engagement), including list building, automation rules, engagement programs, and data tracking.
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  Collaborate with department leaders to optimize marketing and operational processes using Salesforce data and tools.

Qualifications & Skills

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  Proven experience as a Salesforce Administrator, ideally with experience in nonprofit or multi-departmental organizations.
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  Strong understanding of Salesforce configuration, automation, reporting, and integrations.
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  Experience managing Marketing Cloud or similar Salesforce marketing platforms.
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  Excellent problem-solving, communication, and stakeholder management skills.
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  Ability to train and mentor staff on Salesforce best practices and data management.

Salesforce Administrator - 6 Month Contract - £300/Day (Outside IR35) - London/Hybrid

A fast-growing Saas business is looking to expand its internal Salesforce function and is seeking a Salesforce Administrator to support the day-to-day build, maintenance, and optimisation of the platform.

You'll be responsible for managing data within Salesforce, including data analytics, and migrations. You'll also lead daily configuration and customisation tasks, such as creating Workflows and Flows. A key part of the role involves working closely with c-level stakeholders to understand and deliver on their Salesforce requirements, as well as building custom reports and dashboards. You'll collaborate with the internal Revenue Operations team to generate leads and produce sales reports.

Key Skills:

• Hands-on experience with Salesforce (Classic and Lightning)
• Strong knowledge of Sales Cloud and Service Cloud
• Proven experience in configuration and customisation
• Building reports and dashboards
• Data management, migration, and analytics
• Understanding of Revenue/Sales Operations

We are seeking a skilled Salesforce Administrator to optimize system integrations, improve data flow, reduce manual processes, and enhance the functionality of critical systems across the organization. This role is integral to streamlining operations, optimizing performance, and ensuring systems meet evolving business needs.

This position involves administration, maintenance, and optimization of multiple platforms, including Salesforce, ServiceNow, and time-tracking/project management systems. Experience supporting complex Salesforce orgs, integrating multiple systems, and managing data mapping and migrations is highly desirable. Background in staffing, recruiting, or professional services is preferred, with an understanding of CRM data supporting client, candidate, and placement workflows.

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Key Responsibilities:

• 
  
  Administer and maintain Salesforce, including custom objects, fields, workflows, validation rules, and page layouts.
• 
  
  Lead integrations between Salesforce and third-party applications (e.g., ATS, HRIS, accounting, or marketing systems).
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  Manage data imports, exports, and migrations, ensuring accuracy, consistency, and compliance.
• 
  
  Collaborate with cross-functional teams to align systems with business objectives and optimize workflows.
• 
  
  Utilize sandbox environments to design, test, and deploy scalable Salesforce solutions.
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  Manage user access, Single Sign-On (SSO), and data privacy settings across systems.
• 
  
  Analyze systems and recommend improvements to enhance functionality, scalability, and efficiency.
• 
  
  Oversee integrations, including discovery, recommendations, implementation, and user adoption.
• 
  
  Provide technical support to internal and external system users.
• 
  
  Monitor and maintain system performance, upgrades, backups, and Salesforce release updates.
• 
  
  Document configuration changes, operational procedures, and maintain training materials.
• 
  
  Advise and lead training sessions to improve user adoption and proficiency.
• 
  
  Configure and maintain roles, profiles, permissions, and groups across platforms.
• 
  
  Collaborate with security leadership to develop and enforce data retention, security, and privacy policies.

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Technical Environment & Preferred Systems:

• 
  
  Primary Systems: Salesforce (Lightning/LEX, Mobile, Platform Applications), HubSpot
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  Preferred Experience: ATS platforms, Ticketing Systems (ServiceNow or equivalent), time-tracking/project management tools, data backup/recovery tools, analytics/reporting platforms, and Microsoft/Azure ecosystem.

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Qualifications & Skills:

• 
  
  Bachelor's degree in a related field or equivalent experience.
• 
  
  3+ years in systems administration or a similar technical role.
• 
  
  Proven experience administering complex technical systems.
• 
  
  Expertise in Salesforce required; ServiceNow, project/time management platforms, or similar preferred.
• 
  
  Strong knowledge of Salesforce automation tools, formulas, flows, and integrations.
• 
  
  Experience with API-based integrations and data migration tools.
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  Familiarity with large-scale data environments and high-volume operations, preferably in staffing, recruiting, or professional services.
• 
  
  Strong analytical, troubleshooting, and problem-solving skills.
• 
  
  Experience implementing system security and privacy best practices.
• 
  
  Excellent communication skills, with the ability to train and support end-users effectively.

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Contract Details:

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  Remote role
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  Start date: TBD (Immediate availability preferred)
• 
  
  Focus on Salesforce administration, system optimization, and user support
• 
  
  Opportunity to contribute to impactful projects in a supportive, innovative environment

Senior Salesforce Administrator / Business Analyst

Location: Randstad, Netherlands
Type: Full-time, Permanent

About the Company

A well-established international organization is looking for an experienced Salesforce professional to take ownership of its CRM environment and lead ongoing improvement projects. The business operates across multiple regions, uses Salesforce as a central system for operations and stakeholder management, and is investing heavily in digital transformation and data-driven processes.

You'll work closely with internal teams across departments to ensure Salesforce is efficient, scalable, and aligned with business goals.

The Role

This is a senior, hands-on position combining Salesforce administration, business analysis, and system improvement. You'll be responsible for maintaining the platform, managing integrations, supporting users, and turning business requirements into well-designed Salesforce solutions.

Key Responsibilities

Salesforce Management & Optimization

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  Own day-to-day Salesforce administration, configuration, and support
• 
  
  Create and manage flows, validation rules, approval processes, and page layouts
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  Ensure data integrity through regular audits, deduplication, and quality checks
• 
  
  Manage user access, roles, and permissions
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  Prepare reports and dashboards to support operational and strategic decisions

Business Analysis & Process Design

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  Gather requirements from stakeholders across departments
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  Map business processes and translate them into Salesforce solutions
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  Identify areas for system improvement and automation
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  Communicate technical ideas clearly to non-technical users

Integration & System Development

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  Oversee integrations between Salesforce and other internal platforms
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  Work with third-party vendors or developers on enhancements and new features
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  Evaluate and implement suitable AppExchange solutions

Governance & Continuous Improvement

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  Maintain best practices for configuration, testing, and release management
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  Keep up to date with new Salesforce releases and recommend relevant updates
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  Document processes and ensure consistent user adoption

What You'll Need

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  5+ years of hands-on Salesforce experience (Sales Cloud, Service Cloud, or similar)
• 
  
  Strong configuration skills using Flows, Process Builder, and advanced admin tools
• 
  
  Experience gathering business requirements and translating them into Salesforce solutions
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  Solid understanding of data models, permissions, and platform architecture
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  Exposure to integrations and API-based tools
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  Excellent communication skills and stakeholder management experience
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  Salesforce certifications (Admin / Advanced Admin / App Builder) are an advantage

Nice to Have

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  Experience with global or multi-department organizations
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  Familiarity with project management or agile methodologies
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  Ability to work independently across time zones and functions

What's on Offer

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  Hybrid, flexible working setup
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  International, collaborative environment
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  Chance to take real ownership of the Salesforce platform
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  Competitive compensation upto €75000/year including holiday pay and professional development opportunities.

Interested to learn more, apply and lets discuss further!

Be part of a forward-thinking environment that values innovation and collaboration. Our client is seeking a highly skilled Salesforce Sales Cloud/Business Architect for a contract role with a target start date of November 24, 2025. This position is fully remote, providing flexibility while you contribute to impactful projects within the Salesforce.com team.

As a Salesforce Sales Cloud/Business Architect, you will be instrumental in designing and implementing solutions that drive business success. The ideal candidate will possess the following skills:

- Extensive experience with Salesforce Sales Cloud.
- Strong understanding of business processes and architecture.
- Proven ability to translate business needs into technical solutions.
- Excellent communication skills to engage with stakeholders at all levels.
- A collaborative mindset, eager to work in a team-oriented environment.

This opportunity is ideal for a professional who is passionate about Salesforce and ready to make a meaningful impact. If you are a dedicated and qualified individual looking to thrive in a supportive, innovative setting, we encourage you to apply for this role.