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    Salesforce Administrator

    England, Greater Manchester, Manchester

    • £45,000 to £50,000 GBP
    • System Administrators Role
    • Skills: Salesforce
    • Seniority: Mid-level

    Job description



    We are hiring for:

    As our Salesforce lead, you'll be the in‑house specialist, the person people turn to for insight, innovation, and solutions. You'll refine how we work, build intelligent automations, and use Salesforce technologies to make our teams more connected and efficient. It's an excellent opportunity for someone proactive and technically confident.

    This role reports directly to the Chief Operating Officer and will operate with a high degree of independence and accountability. The Salesforce Administrator will have no direct reports but will work collaboratively across departments to support and influence how Salesforce is used throughout the business.

    This is a hybrid role and will typically be based in Greater Manchester. However, it may occasionally require travel to other locations as necessary to fulfil the duties and responsibilities of the position.

    Key responsibilities
    • Take ownership of the Salesforce Sales Cloud platform, ensuring it runs efficiently and continues to evolve in line with business needs.
    • Design, refine, and enhance automations, flows, and process functionality to improve efficiency and user experience.
    • Shape and deliver the Salesforce roadmap, driving ongoing improvements and innovation across the system.
    • Oversee integrations with external tools and third‑party applications to ensure seamless connectivity and data flow.
    • Safeguard the quality, accuracy, and security of business data within Salesforce.
    • Act as the Salesforce advocate, supporting users, gathering feedback, and delivering training to help teams get the most from the platform.
    • Introduce and implement new capabilities and solutions that contribute to better business performance.
    • Research, test, and guide the rollout of emerging Salesforce technologies, including Agentforce, Data Cloud and Shield.
    • Partner closely with teams across Sales, Operations, Technical and Leadership to ensure Salesforce aligns with company goals and supports strategic growth.
    • To always dress and act in a professional manner.
    • Represent the company professionally in all interactions, leading by example and adhering to safe working practices.
    • Participate constructively in the Annual Staff Review process and undertake any other reasonable tasks as required.


    Experience and Knowledge Requirements
    • Need to be eligible for security clearance in the UK.
    • Confident working independently to manage and develop a Salesforce environment, from everyday admin tasks to more advanced configuration.
    • Proactive and self‑motivated, with the ability to take ownership of Salesforce strategy, innovation and continuous improvement.
    • Strong technical knowledge of Salesforce Sales Cloud and related tools, with proven experience delivering system enhancements, process improvement and automation.
    • Skilled in building and optimising Flows, automations, dashboards and reports to drive efficiency, insight and productivity.
    • Clear and confident communicator, capable of translating complex business requirements into practical Salesforce solutions.
    • Solid background as a Salesforce Administrator, ideally gained over three or more years in a similar role.
    • Salesforce Administrator or Advanced Administrator certification preferable.
    • Awareness or experience of AI‑powered Salesforce technologies, including Agentforce and Data Cloud.
    • Strong attention to detail, data accuracy and document standards.

    Salesforce Administrator

    USA, Texas, Dallas

    • $120,000 to $150,000 USD
    • System Administrators Role
    • Skills: Salesforce
    • Seniority: Mid-level

    Job description



    Salesforce Administrator



    Location: Dallas, TX (Onsite 2-3 days per week)
    Employment Type: Full‑Time

    Role Overview



    We are looking for a Salesforce Administrator who can manage day‑to‑day platform operations, support business users, and ensure a secure, scalable environment. The ideal candidate is comfortable handling a diverse workload and maintaining high standards of quality and documentation. Additional responsibilities may be assigned based on evolving business needs, and reasonable accommodations will be provided when required.

    Key Responsibilities

    User & Security Management

    • Administer user accounts, permissions, roles, access settings, SSO, and licensing.
    • Apply industry‑aligned security principles, including least‑privilege access and structured governance.

    Configuration & Automation

    • Build and maintain declarative solutions using Flow, validation rules, approval processes, layouts, Lightning configuration, and foundational Experience Cloud setup.
    • Favor low‑code and no‑code solutions to support scalable system design.

    Data Quality & Maintenance

    • Ensure high‑quality, accurate data across all Salesforce objects.
    • Execute data imports/exports, cleanup efforts, and deduplication.
    • Prepare data sets using Excel functions (e.g., VLOOKUP/XLOOKUP) and load them via Data Loader or similar tools.

    Business Support & Analysis

    • Review and clarify incoming requests and serve as the initial point of troubleshooting for functional issues.
    • Reproduce and categorize potential defects, escalate as needed, and keep stakeholders informed.
    • Write simple user stories and acceptance criteria, manage ticket queues, support UAT, and maintain clear documentation.

    Release & Change Enablement

    • Bundle and validate admin updates, assist in testing cycles, and run smoke checks.
    • Produce succinct release notes.
    • Experience with deployment tools like Copado, Git, or Azure DevOps is advantageous.

    Training, Reporting & Adoption

    • Create brief user guides and in‑app prompts that support system adoption.
    • Build core dashboards and reports, and help drive consistent KPI usage across teams.

    Required Qualifications

    • 5+ years of Salesforce administration experience (Sales Cloud, Service Cloud, Experience Cloud) in an active, mid‑size production environment.
    • Strong expertise in Flow and the Salesforce security model, including Experience Cloud management.
    • Skilled in data loading, cleanup, and transformation, with solid Excel proficiency.
    • Strong communication abilities and comfort working with both business and technical partners.
    • Ability to manage competing priorities and maintain organized documentation.
    • Salesforce Administrator (ADM‑201) certification.

    Preferred Qualifications

    • Advanced certifications such as Advanced Administrator (ADM‑211), Platform App Builder, or relevant Consultant certifications.
    • Agile team experience, including participation in sprint ceremonies and work tracking (Azure DevOps preferred).
    • Exposure to CI/CD practices, automated testing, and tools like Copado or Git.
    • Familiarity with additional Salesforce technologies such as Data Cloud, Marketing Cloud, B2B Commerce, or telephony/CTI integrations.
    • Basic understanding of SOQL and high‑level Apex troubleshooting concepts.

    Education

    • Bachelor's degree in Information Systems, Computer Science, Business, or equivalent professional experience.


    Salesforce Administrator / Inhouse Consultant (m/w/d)

    Germany, Hessen, Gießen (35396)

    • €75,000 to €90,000 EUR
    • System Administrators Role
    • Skills: Salesforce, CRM, Salesforce Cloud, Service Cloud, Salesforce Administrator, Inhouse Salesforce Consultant
    • Seniority: Mid-level

    Job description



    Standort: Gießen
    Beschäftigungsart: Vollzeit

    Sie möchten die Weiterentwicklung einer modernen CRM-Landschaft aktiv mitgestalten und Ihre Erfahrung im Salesforce-Umfeld in einem dynamischen Arbeitsumfeld einbringen? Dann bietet Ihnen diese Position als Salesforce Administrator / Inhouse Consultant (m/w/d) die ideale Möglichkeit dazu.

    In dieser Rolle übernehmen Sie die Verantwortung für die Administration und Optimierung der Salesforce-Plattform und arbeiten eng mit verschiedenen Fachbereichen zusammen, um Geschäftsprozesse effizient abzubilden und kontinuierlich zu verbessern.

    Ihre Aufgaben
    • Administration und Weiterentwicklung der Salesforce-Plattform (z. B. Sales Cloud, Service Cloud)
    • Anpassung von Workflows, Flows, Reports und Dashboards
    • Analyse von Anforderungen aus den Fachbereichen und Umsetzung in Salesforce-Lösungen
    • Sicherstellung der Datenqualität sowie Pflege und Strukturierung von Datenmodellen
    • Unterstützung der Anwender sowie Durchführung von Schulungen und Trainings
    • Zusammenarbeit mit internen Teams und externen Partnern zur Umsetzung von Projekten und Erweiterungen
    • Mitwirkung bei Integrationen und der kontinuierlichen Optimierung der Systemlandschaft


    Ihr Profil
    • Erfahrung in der Administration von Salesforce
    • Gute Kenntnisse in Salesforce-Konfiguration (Flows, Reports, Dashboards, Benutzerverwaltung)
    • Verständnis für CRM-Prozesse, idealerweise in den Bereichen Vertrieb oder Kundenservice
    • Analytische Denkweise und strukturierte Arbeitsweise
    • Kommunikationsstärke sowie Freude an der Zusammenarbeit mit unterschiedlichen Stakeholdern
    • Sehr gute Deutsch- und gute Englischkenntnisse


    Das erwartet Sie
    • Spannende Aufgaben in einer modernen Salesforce-Umgebung
    • Home-Office-Anteil und flexible Arbeitszeiten
    • Möglichkeit, eigene Ideen einzubringen und Prozesse aktiv zu gestalten
    • Individuelle Weiterbildungs- und Zertifizierungsmöglichkeiten (z. B. Salesforce Zertifizierungen)
    • Attraktives Gehaltspaket und langfristige Perspektiven


    Wenn diese Position Ihr Interesse geweckt hat und Sie Ihre Erfahrung einbringen möchten, freuen wir uns darauf, von Ihnen zu hören.

    Senden Sie uns gerne Ihre aussagekräftigen Bewerbungsunterlagen oder nehmen Sie unverbindlich Kontakt mit uns auf, um weitere Informationen zu dieser Position zu erhalten.

    Wir freuen uns auf Ihre Bewerbung und darauf, Sie kennenzulernen.

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    Salesforce Delivery Manager

    England, London

    • £70,000 to £80,000 GBP
    • Project Managers Role
    • Seniority: Mid-level

    Job description



    Salesforce Delivery Manager

    Location- London/Remote Uk wide (London Office)

    Contract Type- Permanent, Hours- Full Time, Salary - £70,000-£85,000

    This is an excellent opportunity for a Salesforce Delivery Manager with the necessary experience to join a fantastic consultancy in London

    Key responsibilities
    • Lead the end-to-end delivery of Salesforce projects, including project planning, execution, monitoring, and control
    • Project scope, goals, and deliverables in collaboration with multiple different stakeholders
    • Maintain & enhance project plans, ensuring they are aligned with project goals and objectives




    Requirements
    • Minimum of 4 years of experience in delivery management, with a proven track record of delivering Salesforce projects on time and within budget
    • Budgetary preparation experience
    • Certified Salesforce Administrator and/or Salesforce Project Manager
    • Strong understanding of Salesforce Sales Cloud & Service Cloud




    If you are interested in this role, please send all enquires to
    j.mist1@masonfrank.com



    Mason Frank International is a leading supplier of Salesforce.com consultants on both a permanent and contract basis throughout Europe. We endeavour to bring our candidates a number of opportunities across a variety of sectors and industries, relevant to what you are looking for. If this is not the opportunity for you then please still get in contact as we are currently recruiting for a number of positions both Functional and Technical.



    Mason Frank International Ltd is acting as an Employment Agency in relation to this vacancy. Please visit our website for more opportunities

    Remote nCino Development Lead | $165,000+

    USA, Colorado, Denver

    • $130,000 to $170,000 USD
    • Developers Role
    • Skills: nCino, Salesforce
    • Seniority: Mid-level

    Job description





    Role Summary
    Lead the technical design and delivery of enhancements to the commercial lending platform (nCino), partnering with business and IT teams to execute scalable, secure solutions in a regulated banking environment.

    Key Responsibilities
    • Lead end‑to‑end technical delivery for nCino enhancements, including configuration, custom development, integrations, security, vendor coordination, and production migration.
    • Serve as technical authority during discovery and refinement, advising on feasibility, risks, and solution design.
    • Mentor and support junior developers through task breakdown, code reviews, training, and escalation support.
    • Own complex, business‑critical development work and establish standards for code quality, architecture, and best practices.
    • Provide level‑of‑effort estimates and make final technical decisions when implementation tradeoffs arise.
    • Partner with product owners to manage backlog health, address technical debt, and participate in Agile ceremonies.
    • Troubleshoot and resolve advanced platform issues; track vendor releases and evolving platform capabilities.
    • Ensure compliance with internal policies, regulatory requirements, and security standards.


    Qualifications
    • Bachelor's degree in Computer Science, Information Systems, Business, or related field (or equivalent experience).
    • 8+ years of software development and/or business application administration experience.
    • 3+ years administering nCino
    • 1+ year in a lead or supervisory role.
    • Experience owning product roadmaps, releases, risk management, and full SDLC delivery.
    • Strong ability to communicate technical concepts to business and executive stakeholders.


    Preferred Experience
    • Cloud‑based commercial lending platforms, workflow/BPM tools, and regulated environments.
    • Agile / Scrum / SDLC methodologies and tools (Azure DevOps, Jira, etc.).
    • Apex, Java, or similar web development languages.
    • Commercial lending operations and vendor‑led development teams.


    Certifications
    • nCino and/or Salesforce Administrator (required or within 6 months of hire).
    • Advanced Salesforce Administrator, nCino Platform Developer, or nCino Commercial Banking certifications (preferred).

    Salesforce Technical Architect

    England, Tyne and Wear, Sunderland

    • £600 to £750 GBP
    • Architects Role
    • Skills: Salesforce Sales Cloud
    • Seniority: Mid-level

    Job description



    Contract Length: 8 Months
    Location: London, UK (Hybrid) 1- 2 Days a week in the office
    Industry: Real Estate / Property
    Start Date: ASAP

    About the Client



    My client is a leading real estate organisation undertaking a major digital transformation programme, migrating from a legacy CRM platform to Salesforce as the core system for client engagement, sales operations, and service delivery.

    The new platform will leverage Sales Cloud, Service Cloud, and Marketing Cloud to deliver a unified client experience across the property lifecycle.

    Role Overview



    We are seeking an experienced Salesforce Technical Architect to lead the architecture and technical design of the new Salesforce platform. You will define the end-to-end architecture, ensuring the solution is scalable, secure, and aligned with the organisation's long-term technology strategy.

    Working closely with stakeholders and delivery teams, you will guide the implementation and ensure best practices across development, integration, and data architecture.

    Key Responsibilities



    • Lead architecture and technical design for the Salesforce implementation


    • Define platform architecture across Sales Cloud, Service Cloud, and Marketing Cloud


    • Design scalable data models and integration frameworks


    • Provide technical leadership to developers and administrators


    • Define integration patterns with external systems


    • Establish best practices for development, security, and governance


    • Oversee data migration from legacy CRM systems


    • Conduct architecture reviews and ensure performance and security standards

    Required Experience



    • Extensive experience delivering enterprise Salesforce implementations


    • Proven experience as a Salesforce Technical Architect or Solution Architect


    • Strong experience with Sales Cloud, Service Cloud, and Marketing Cloud


    • Expertise in Salesforce data modelling, integrations, and security architecture


    • Experience with APIs, middleware, and event-driven integrations


    • Strong understanding of Apex, Lightning Web Components, and platform automation


    • Experience leading technical teams in complex CRM transformation programmes

    Desirable



    • Experience in the real estate / property sector


    • Experience migrating legacy CRM platforms to Salesforce

    Salesforce Admin

    England, West Yorkshire, Leeds

    • £30,000 to £45,000 GBP
    • System Administrators Role
    • Skills: Salesforce.com
    • Seniority: Junior

    Job description



    Salesforce Administrator | Leeds (Hybrid)

    We are an exciting technology business based in Leeds currently hiring for a Salesforce Administrator to join our internal team. Salesforce sits at the centre of our operations, and this role will play an important part in supporting and developing the platform as the company continues to scale.

    What you'll be doing:
    • Supporting and developing the internal Salesforce platform used across the business.
    • Building and improving automation using Salesforce Flow as the organisation continues to modernise processes and move away from legacy ways of working.
    • Assisting with more complex technical requirements across the platform. While the environment follows a clicks before code approach, some exposure to Apex would be beneficial when supporting advanced automation and troubleshooting.
    • Helping ensure systems remain well integrated as the organisation continues to grow, maintaining strong data quality and a reliable single source of truth across platforms.
    • Working with specialist tools including Certinia to support the professional services function. Previous experience with Certinia or similar PSA tools would be advantageous.


    What we're looking for
    • Experience working as a Salesforce Administrator, ideally with the Salesforce Administrator certification.
    • Strong experience building and managing automation using Flow Builder. You should be confident creating, troubleshooting and improving flows within a live environment.
    • Some exposure to Apex is desirable, whether through reading existing code, supporting developers or making small updates.
    • Experience working with PSA tools such as Certinia or FinancialForce would be beneficial but is not essential.
    • A proactive approach to improving systems and processes, with the confidence to suggest enhancements that help the wider business get more value from Salesforce.


    The Setup & Package
    • Salary: £30,000 - £45,000 (dependent on your level of experience).
    • Location: Our office is in Leeds
    • Hybrid Working: Hybrid working with 3 days per week in the Leeds office.
    • Culture: We're a tech-led business that values internal progression.


    If this sounds like the next step in your Salesforce career, please apply with an up to date CV to learn more about the opportunity.

    Salesforce Platform Manager

    England, London

    • £85,000 to £100,000 GBP
    • Architects Role
    • Skills: Salesforce
    • Seniority: Senior

    Job description

    Salesforce Platform Manager



    Location: London (4 days per week in office)
    Salary: £85,000-£100,000 + 20% Bonus + Benefits
    Type: Permanent

    Overview



    Seeking a highly skilled Salesforce Platform Manager to lead the ongoing development, optimisation and governance of our Salesforce ecosystem. This is a hands-on, technically focused role responsible for driving the product strategy, roadmap and delivery across Sales Cloud, CPQ, Pardot and multiple integrated technologies. You will manage a dedicated team of five Salesforce professionals and work closely with senior stakeholders to ensure our Salesforce platform continues to scale with the needs of the business.

    Key Responsibilities



    • Own and evolve the Salesforce product roadmap, ensuring alignment with business priorities and long-term strategic objectives.


    • Lead, mentor and develop a team of five Salesforce specialists (Admins, Developers, Analysts).


    • Gather, refine and prioritise requirements from cross-functional senior stakeholders.


    • Translate business needs into scalable technical solutions using Salesforce best practices.


    • Oversee the design and implementation of Salesforce automations, workflows, flows, validation rules and integrations.


    • Drive continuous improvement across Sales Cloud, CPQ, Pardot, and connected platforms.


    • Ensure platform governance, data quality, user adoption and release management processes are maintained.


    • Act as the primary liaison between business stakeholders, technical teams and external partners.


    • Guide solution architecture discussions and validate technical designs.


    • Provide expert-level knowledge to support complex troubleshooting and platform optimisation.

    Skills & Experience Required



    • Strong experience as a Product Owner, Technical Lead or similar Salesforce-focused role.


    • Deep understanding of Salesforce core features, declarative automation (Flows, Process Automation), data model and integration patterns.


    • Proven experience across Sales Cloud, CPQ, and Pardot (Account Engagement).


    • Demonstrable experience managing and developing high-performing technical teams.


    • Ability to communicate effectively with senior stakeholders and translate technical detail into business value.


    • Experience working in agile environments with structured sprint planning and backlog management.


    • Salesforce certifications (e.g., Admin, Advanced Admin, Sales Cloud, CPQ, or Platform App Builder) are highly advantageous.

    What is on Offer



    • Competitive salary of £85,000-£100,000


    • Annual bonus and a comprehensive benefits package


    • High-impact role with ownership of a mission-critical Salesforce platform


    • Collaborative environment with strong support from senior leadership


    • London-based office with 4 days per week onsite


    • Opportunities for ongoing professional development and Salesforce certifications

    new

    Salesforce Platform Architect

    USA, Colorado, Denver

    • $170,000 to $185,000 USD
    • Architects Role
    • Skills: Salesforce Sales Cloud Implementation
    • Seniority: Senior

    Job description

    Salesforce Platform Architect - Multi-Cloud



    We are looking for a senior Salesforce Platform Architect to lead the design and implementation of a multi-cloud Salesforce environment. This is a hands-on, strategic role that combines technical leadership, platform governance, and mentoring of delivery teams to ensure scalable, secure, and maintainable solutions.

    Responsibilities



    Platform Architecture & Design


    • Lead architectural strategy for Sales, Service, and Experience Clouds and related platforms


    • Develop reusable, high-quality solutions emphasizing configuration-first design principles


    • Maintain reference architectures, reusable components, and data models


    • Make informed technical decisions and review designs from internal and external teams


    • Apply best practices for scalability, performance, data integrity, and maintainability


    Governance & Security


    • Establish and enforce platform-wide standards, naming conventions, and org structures


    • Oversee code quality, technical debt, API usage, and licensing compliance


    • Define security models, including roles, sharing rules, and field-level security


    • Support audit readiness and compliance efforts


    Integration & Data Strategy


    • Architect integrations with ERP, marketing, middleware, and file-transfer systems


    • Ensure robust, auditable data flows in both real-time and batch processes


    • Implement API governance and choose appropriate patterns: synchronous, asynchronous, or event-driven


    Collaboration & Delivery


    • Partner with business and technical teams to evaluate solution options


    • Guide development teams through hands-on mentorship, design reviews, and QA alignment


    • Support vendor selection and evaluation where needed


    Innovation & Roadmap


    • Keep up-to-date with Salesforce platform releases and emerging features


    • Recommend adoption of new technologies such as AI, workflow automation, and low-code solutions


    • Contribute to enterprise architecture discussions and advocate for native Salesforce solutions

    Required Qualifications



    • 10+ years of experience in Salesforce architecture, including multi-cloud deployments


    • Strong expertise in configuration, development, and solution design (Flows, Apex, LWC, SOQL)


    • Proven ability to lead development teams while providing hands-on architectural guidance


    • Experience with integration architecture (REST/SOAP, middleware, batch) and choosing sync vs. async/event-driven patterns


    • Solid knowledge of platform governance, org strategy, API limits, licensing, and technical debt management


    • Strong background in security and compliance (role hierarchy, sharing rules, field-level security)

    Preferred Qualifications



    • Familiarity with version control systems and CI/CD processes (e.g., Git, Copado)


    • Experience with Salesforce automated testing and CI/CD integration


    • Expertise delivering secure, modern applications integrated with enterprise systems


    • Experience designing reliable bi-directional integrations with monitoring and resiliency


    • Knowledge of AI governance, platform AI capabilities, or integration with external AI solutions

    Education & Certifications



    • Bachelor's degree in Computer Science, Engineering, Information Systems, or equivalent


    • Salesforce certifications preferred: Platform App Builder, Administrator / Advanced Administrator, Platform Developer I & II, Consultant Certifications (Sales, Service, Experience, Data Cloud), Architect Certifications (Application, System, Technical Architect)

    Salesforce Administrator Jobs

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    Our expert consultants have strong connections across the Salesforce ecosystem, which means they're always in touch with hundreds of employers who are on the lookout for the best Salesforce Administrators out there.