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Job Title: Principal Salesforce Business Systems Analyst
Location: Hybrid - Atlanta, GA
Employment Type: Full-Time
Relocation Assistance: Not Available

We are seeking a highly experienced and self-driven Principal Salesforce Business Systems Analyst to join our clients growing team. In this strategic role, you'll collaborate closely with cross-functional teams; spanning Sales, Finance, Marketing, Customer Experience, and IT; to identify, analyze, and refine business needs and translate them into scalable Salesforce solutions. This individual will serve as a key liaison between business stakeholders and technical teams to drive improvements across enterprise platforms and workflows.

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Key Responsibilities

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  Serve as the primary bridge between business units and technical teams to gather, evaluate, and document detailed business requirements.
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  Collaborate with distributed teams to architect functional solutions in Salesforce that align with evolving business goals.
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  Guide stakeholders through best practices for Salesforce Service Cloud and Sales Cloud capabilities.
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  Support system configuration, workflow design, report creation, and process automation within Salesforce.
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  Manage ongoing enhancements, issue resolution, and continuous improvements for Salesforce and integrated tools (e.g., FinancialForce PSA, CPQ/CLM).
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  Provide mentorship to junior team members and serve as a subject matter expert across platforms.
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  Lead functional testing efforts by converting requirements into test cases and validating outcomes.
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  Support business process documentation using tools like Visio or Lucidchart, and maintain knowledge repositories via SharePoint or Confluence.
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  Work within agile and hybrid SDLC environments to deliver on roadmap priorities.

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Qualifications

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  7+ years in business systems analysis with deep exposure to Salesforce platform (Service Cloud and/or Sales Cloud).
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  Certified Salesforce Administrator with demonstrated hands-on configuration experience.
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  Experience working with Salesforce Lightning, automation tools (Flows, Process Builder), custom objects, validation rules, roles/profiles, and dashboards.
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  Practical experience with Salesforce CPQ or CLM implementations is strongly preferred.
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  Familiarity with data manipulation and reporting tools to support operational and executive reporting needs.
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  Strong understanding of Agile and Waterfall delivery models, with at least 3 years using tools like Jira, Bitbucket, and Confluence.
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  Excellent communication skills with a proven ability to influence stakeholders and simplify complex technical concepts.
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  Demonstrated ability to work independently and within cross-functional, distributed teams.
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  5+ years' experience documenting and improving business processes using BPM tools.
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  Proficient with Microsoft Office suite, particularly Excel and PowerPoint; knowledge of Microsoft Project is a plus.

Senior Salesforce Enterprise Solutions Analyst
Hybrid - Atlanta, GA | 💼 Full-time
Hiring on behalf of our client

Are you a seasoned Salesforce expert who thrives on solving complex business challenges and leading enterprise-level initiatives? Our client is seeking a Principal Salesforce Enterprise Solutions Analyst to join their team in a hybrid capacity in Atlanta. This is a high-impact role that blends strategic thinking, hands-on Salesforce configuration, and cross-functional collaboration to drive meaningful business outcomes.

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Duties

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  Lead end-to-end Salesforce solution design, configuration, and implementation across Sales Cloud, Service Cloud, and CPQ platforms.
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  Serve as a senior subject matter expert, guiding project teams and mentoring junior analysts across multiple high-visibility initiatives.
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  Translate business needs into scalable, intuitive Salesforce workflows and technical specifications.
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  Engage with stakeholders at all levels to gather requirements, define roadmaps, and ensure seamless system integrations.
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  Own advanced configuration tasks, including process builder flows, custom objects, validation rules, dashboards, and Lightning components.
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  Work closely with geographically distributed teams to deliver solutions that align with business strategy and enterprise architecture.
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  Provide post-implementation support, training, and documentation to ensure long-term system adoption and user success.

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Ideal experience

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  10+ years in business systems analysis with deep hands-on Salesforce experience, especially with Service Cloud, Sales Cloud, CPQ, and CLM.
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  Salesforce Administrator Certification required; additional certs (e.g., Advanced Admin, Platform App Builder) are a plus.
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  Proven experience managing multiple projects in both Agile and Waterfall environments.
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  Strong communicator with the ability to distill technical solutions for business stakeholders.
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  Skilled in using Jira, Confluence, MS Project, and Visio for project tracking and process mapping.
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  Demonstrated experience with end-user training, test script creation, and system documentation.
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  Experience with FinancialForce PSA and Salesforce Communities a strong bonus.

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Preferred

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  Bachelor's degree in Computer Science, Engineering, Information Systems, or a related field-or equivalent hands-on experience.
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  Six Sigma or Lean certification is a plus.
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  Familiarity with enterprise tools like SharePoint, ServiceNow, and Bitbucket.
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  Passion for innovation, continuous improvement, and building scalable enterprise systems.

Salesforce Developer, Remote, £550/day Outside IR35

A well-established client in the media industry is looking to bring on a Salesforce Developer to support and enhance their Salesforce platform, with a focus on Sales Cloud and Service Cloud. The system is heavily relied upon in daily operations and plays a central role in the business, so ensuring its smooth performance and strategic utilisation is essential.

This role involves working closely with internal teams and senior stakeholders to deliver scalable, high-quality solutions that align with business goals.

Key Responsibilities and Requirements:

• Extensive experience integrating Apex, Lightning Web Components, and Aura Components
• Minimum of 6 years of hands-on Salesforce development experience
• Strong background in redesigning trigger frameworks and optimising trigger usage
• Solid understanding of Process Builders and Workflows
• Ability to take complex business requirements and translate them into clear, deliverable solutions
• Deep expertise in Sales Cloud and Service Cloud
• Strong communication skills and confidence in collaborating with C-level stakeholders

Additional Preferred Experience:

• At least 6 years of hands-on development experience is preferred
• Experience with API integrations and external system connectivity
• Proven ability to lead development teams
• Exposure to Marketing Cloud is a plus

Job Title: Salesforce Admin/Developer
Location: Remote
Job Type: Contract

Job Description:
We're looking for a skilled Salesforce Admin/Developer with strong experience in the Nonprofit Success Pack (NPSP) to support and enhance our Salesforce environment. This role requires a hands-on professional who can manage system configuration, build scalable solutions using Flow and automation tools, and partner closely with stakeholders to implement improvements that drive organizational impact.

The ideal candidate is proactive, detail-oriented, and experienced in translating nonprofit needs into effective Salesforce solutions.

Key Responsibilities:

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  Configure and maintain Salesforce NPSP, including custom objects, fields, page layouts, record types, and permission sets
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  Design and implement Flows and automation to streamline business processes
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  Troubleshoot and resolve system issues and support end-user needs
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  Collaborate with cross-functional teams to gather requirements and deliver scalable solutions
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  Create and maintain technical documentation and system architecture artifacts
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  Support data migration, data integrity, and regular system clean-up
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  Stay up to date on platform updates and recommend enhancements aligned with nonprofit operations

Requirements:

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  5+ years of hands-on Salesforce administration and development experience
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  Extensive experience working with Salesforce NPSP in a nonprofit environment
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  Proven expertise in Salesforce Flow, Process Builder, and other automation tools
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  Strong understanding of Salesforce data model, security, and sharing architecture
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  Experience customizing Salesforce through declarative tools and light Apex/Lightning components
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  Excellent problem-solving skills and the ability to work independently in a remote setting
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  Salesforce Administrator Certification required; Platform App Builder or Nonprofit Cloud Consultant certification is a plus

We are seeking a skilled Salesforce Trainer to join our team on a full-time contract basis. This is a fully remote position -

Job Overview:

As a Salesforce Trainer, you will be responsible for designing, delivering, and maintaining Salesforce training programs across various teams. You'll ensure that users at all levels can effectively utilize Salesforce features, follow best practices, and adopt new tools or processes introduced within the platform.

Key Responsibilities:

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  Develop and deliver training materials tailored for users at beginner to advanced levels
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  Conduct live virtual training sessions and workshops using Zoom, Teams, or similar platforms
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  Create user guides, video tutorials, and other self-paced learning resources
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  Partner with stakeholders and Salesforce admins to identify training needs and customize content
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  Offer one-on-one coaching and support when necessary
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  Track training effectiveness and improve content based on feedback
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  Stay updated on new Salesforce features and releases to incorporate into training

Required Qualifications:

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  3+ years of experience training end users and/or administrators on the Salesforce platform
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  Strong understanding of Salesforce Sales Cloud and Service Cloud (Marketing Cloud is a plus)
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  Experience creating and delivering virtual training content
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  Excellent communication and presentation skills
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  Proficiency with tools such as PowerPoint, Google Slides, LMS platforms, and video recording tools
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  Salesforce certifications (such as Salesforce Administrator or Platform App Builder) strongly preferred

Job Title: Salesforce Consultant
Location: "Remote"
Employment Type: Contract
Salary: £500 per day
Start Date: 26th of August

Mason Frank International has partnered with a leading company in the real estate industry that is currently undertaking a significant Salesforce implementation project, focusing on Sales Cloud and Service Cloud.

We are seeking an experienced Salesforce Consultant to play a critical role in the design, configuration, and successful delivery of this key phase of the project.

Role Responsibilities:

• Collaborate with internal stakeholders and technical teams to understand business needs and translate them into Salesforce solutions.
• Design and implement scalable solutions using Sales Cloud and Service Cloud.
• Configure Salesforce features such as workflows, process builder, flows, validation rules, and approval processes.
• Participate in workshops, requirement gathering sessions, and provide expert advice on Salesforce capabilities.
• Deliver documentation and end-user training as required.
• Ensure best practices are followed across the platform.

Job Requirements:

• Proven experience as a Salesforce Consultant, with hands-on project delivery.
• Strong knowledge of Sales Cloud and Service Cloud.
• Experience in designing end-to-end Salesforce solutions tailored to business requirements.
• Solid understanding of Salesforce configuration, customization, and integration tools (e.g., APIs, middleware, AppExchange solutions).
• Ability to work independently and manage client expectations effectively.
• Excellent communication and stakeholder management skills.
• Real estate or property industry experience is advantageous but not required.

Job Title: Salesforce Consultant
Location: "Remote"
Employment Type: Contract
Salary: £500 per day
Start Date: 26th of August

Mason Frank International has partnered with a leading company in the real estate industry that is currently undertaking a significant Salesforce implementation project, focusing on Sales Cloud and Service Cloud.

We are seeking an experienced Salesforce Consultant to play a critical role in the design, configuration, and successful delivery of this key phase of the project.

Role Responsibilities:

• Collaborate with internal stakeholders and technical teams to understand business needs and translate them into Salesforce solutions.
• Design and implement scalable solutions using Sales Cloud and Service Cloud.
• Configure Salesforce features such as workflows, process builder, flows, validation rules, and approval processes.
• Participate in workshops, requirement gathering sessions, and provide expert advice on Salesforce capabilities.
• Deliver documentation and end-user training as required.
• Ensure best practices are followed across the platform.

Job Requirements:

• Proven experience as a Salesforce Consultant, with hands-on project delivery.
• Strong knowledge of Sales Cloud and Service Cloud.
• Experience in designing end-to-end Salesforce solutions tailored to business requirements.
• Solid understanding of Salesforce configuration, customization, and integration tools (e.g., APIs, middleware, AppExchange solutions).
• Ability to work independently and manage client expectations effectively.
• Excellent communication and stakeholder management skills.
• Real estate or property industry experience is advantageous but not required.

Sales Director (Salesforce) - Consulting

📍 Hybrid - Belgium | 🗣️ Dutch and/or French + English | 💼 Solid Salary + Benefits - with fast track to Partner



Are you a Salesforce expert with the perfect balance of commercial drive and delivery expertise? My client is hiring a Sales Director to play a pivotal role in hunting and closing Salesforce projects, and managing key accounts.



Your Role: 70% Sales / 30 % Account Management

As a Sales Driector, you'll be responsible for:

• Identifying and securing new Salesforce projects with both new and existing clients.
• Positioning and selling value-driven Salesforce solutions tailored to each client's needs.
• Building long-term client relationships, especially at the C-level.
• Overseeing Key Accounts - Ensuring excellent customer experience.

What They're Looking For

• Minimum 7 years of Salesforce CRM experience within a consulting environment.
• Strong background in sales and business development for Salesforce services.
• Ability to lead and inspire delivery teams and maintain high standards of execution.
• Excellent communication and stakeholder management skills.
• Fluency in Dutch and/or French, plus professional English.
• Based in Belgium with the flexibility to work hybrid (client site + remote).

What's On Offer

• A very competitive salary and comprehensive benefits package, tailored to your experience and the value you bring.
• A leadership position in a fast-growing, forward-thinking consultancy.
• Autonomy, ownership, and the chance to make a measurable impact from day one.
• Hybrid working with flexibility to balance client needs and personal life.
• Fast track to Partner

Interested? Click the link and apply

Job Title: Salesforce Field Service Consultant
Location: Remote
Job Type: Full-Time

Overview:
We are seeking a skilled Salesforce Field Service Consultant to lead and support platform enhancements across Salesforce, with a primary focus on Field Service (FSL). This role involves end-to-end configuration, user support, and optimization of the Salesforce platform, with responsibilities spanning from mobile configuration to Experience Cloud site development.

Key Responsibilities:

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  Customize and enhance Salesforce features related to Field Service, including scheduling, work order management, dispatcher tools, and technician mobile functionality.
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  Build and manage branded Experience Cloud sites, integrating self-service appointment scheduling and service intake workflows.
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  Configure mobile capabilities for field teams, including offline mode, dynamic screens, and mobile-optimized flows.
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  Develop and maintain automation using Flows, approval processes, page layouts, and dashboards to support operational efficiency.
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  Administer platform security through role hierarchies, profiles, permission sets, and record sharing logic.
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  Maintain data quality using validation rules, Flow-based checks, and import/export tools like Data Loader.
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  Manage deployment pipelines using sandboxes, change sets, and version control methodologies.
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  Troubleshoot and resolve platform issues, coordinating with internal users and external partners as needed.
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  Gather functional requirements through stakeholder meetings and translate them into technical tasks and user stories.
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  Participate in Agile team practices, contributing to sprint planning, daily standups, and retrospectives; manage tasks via Jira or similar tools.
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  Create clear and maintainable documentation such as user guides, configuration logs, and process documentation.
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  Provide onboarding and training support for new users and ensure ongoing adoption through workshops and support materials.
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  Continuously monitor platform usage and performance; recommend enhancements and identify opportunities for automation or optimization.
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  Keep up to date with Salesforce releases and best practices to ensure the platform evolves with business needs.

Qualifications:

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  Bachelor's Degree required.
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  Salesforce Administrator Certification required.
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  Salesforce Field Service Consultant Certification strongly preferred.
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  6+ years of hands-on experience in a Salesforce Admin, Consultant, or Analyst capacity.
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  At least 1 year of direct experience implementing and supporting Salesforce Field Service (FSL).
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  Experience managing and supporting Experience Cloud sites, including design, security, and content updates.
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  Proven ability to translate business needs into scalable, efficient Salesforce solutions.