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For Permanent and Contract

    Digital Marketing Performance & Insights Lead

    England, London, City of London

    • £40,000 to £55,000 GBP
    • Marketing Automation Role
    • Skills: Marketing Automation - Pardot
    • Seniority: Mid-level

    Job description



    Digital Marketing Performance & Insights Lead - Hybrid - London



    Summary

    The organisation that I am working with is a leading provider of consulting services. They're keen on introducing an analytically minded and detail orientated expert to support their digital marketing team. A big part of this role would be to report on ROI on marketing campaigns across channels as well as leveraging data from their website.



    The day to day:

    A key part of this role would be to collect and consolidate data from web analytics, Pardot marketing automation, and Salesforce CRM to form extensive performance data sets. The day to day would also include ROI reporting for marketing campaign KPIs etc. Focusing on metrics that reflect impact such as lead gen, conversion rates, revenue attribution, and cost per customer acquisition.



    Key Skills:
    • Previous experience in a data analytics-focused role, with an emphasis on digital marketing analytics.
    • Experience with Salesforce Analytics, Google Analytics, and other analytics tools such as PowerBI or Tableau is advantageous but not essential.
    • Exceptional data analysis skills, with the ability to translate complex data into actionable insights.
    • Strong communication skills, able to present data and insights in a clear, concise manner.




    If you would like to find out more about this job, please feel free to reach out via the contact information below:



    +44 20 3148 4636

    a.adesanya1@masonfrank.com

    Salesforce Administrator - Platform Applications

    USA, Colorado, Denver

    • $60 to $70 USD
    • System Administrators Role
    • Skills: Salesforce Sales Cloud
    • Seniority: Senior

    Job description



    We are seeking a skilled Salesforce Administrator to optimize system integrations, improve data flow, reduce manual processes, and enhance the functionality of critical systems across the organization. This role is integral to streamlining operations, optimizing performance, and ensuring systems meet evolving business needs.

    This position involves administration, maintenance, and optimization of multiple platforms, including Salesforce, ServiceNow, and time-tracking/project management systems. Experience supporting complex Salesforce orgs, integrating multiple systems, and managing data mapping and migrations is highly desirable. Background in staffing, recruiting, or professional services is preferred, with an understanding of CRM data supporting client, candidate, and placement workflows.


    Key Responsibilities:


    • Administer and maintain Salesforce, including custom objects, fields, workflows, validation rules, and page layouts.


    • Lead integrations between Salesforce and third-party applications (e.g., ATS, HRIS, accounting, or marketing systems).


    • Manage data imports, exports, and migrations, ensuring accuracy, consistency, and compliance.


    • Collaborate with cross-functional teams to align systems with business objectives and optimize workflows.


    • Utilize sandbox environments to design, test, and deploy scalable Salesforce solutions.


    • Manage user access, Single Sign-On (SSO), and data privacy settings across systems.


    • Analyze systems and recommend improvements to enhance functionality, scalability, and efficiency.


    • Oversee integrations, including discovery, recommendations, implementation, and user adoption.


    • Provide technical support to internal and external system users.


    • Monitor and maintain system performance, upgrades, backups, and Salesforce release updates.


    • Document configuration changes, operational procedures, and maintain training materials.


    • Advise and lead training sessions to improve user adoption and proficiency.


    • Configure and maintain roles, profiles, permissions, and groups across platforms.


    • Collaborate with security leadership to develop and enforce data retention, security, and privacy policies.


    Technical Environment & Preferred Systems:


    • Primary Systems: Salesforce (Lightning/LEX, Mobile, Platform Applications), HubSpot


    • Preferred Experience: ATS platforms, Ticketing Systems (ServiceNow or equivalent), time-tracking/project management tools, data backup/recovery tools, analytics/reporting platforms, and Microsoft/Azure ecosystem.


    Qualifications & Skills:


    • Bachelor's degree in a related field or equivalent experience.


    • 3+ years in systems administration or a similar technical role.


    • Proven experience administering complex technical systems.


    • Expertise in Salesforce required; ServiceNow, project/time management platforms, or similar preferred.


    • Strong knowledge of Salesforce automation tools, formulas, flows, and integrations.


    • Experience with API-based integrations and data migration tools.


    • Familiarity with large-scale data environments and high-volume operations, preferably in staffing, recruiting, or professional services.


    • Strong analytical, troubleshooting, and problem-solving skills.


    • Experience implementing system security and privacy best practices.


    • Excellent communication skills, with the ability to train and support end-users effectively.


    Contract Details:


    • Remote role


    • Start date: TBD (Immediate availability preferred)


    • Focus on Salesforce administration, system optimization, and user support


    • Opportunity to contribute to impactful projects in a supportive, innovative environment

    Salesforce Solution Architect

    USA, Maine, Andover

    • Negotiable
    • Architects Role
    • Skills: Salesforce CPQ - Cloudsense
    • Seniority: Senior

    Job description

    Job Description



    We are seeking an experienced Salesforce Solution Architect who can serve as the bridge between business stakeholders and offshore development teams. This role requires exceptional documentation skills, the ability to create clear and comprehensive technical artifacts, and a strong capability to translate complex business requirements into actionable technical solutions. You will play a key role in guiding global development efforts while ensuring alignment with architectural standards and best practices.

    Key Responsibilities

    Solution Design & Architecture



    • Develop, document, and communicate end-to-end Salesforce solution architectures aligned with business goals and technical requirements.


    • Produce detailed architectural assets, including flow diagrams, technical specifications, integration maps, and use cases.


    • Establish and maintain architectural guidelines, ensuring consistency across solutions.

    Requirements Analysis & Communication



    • Work closely with business teams, project managers, and end-users to gather and clarify requirements.


    • Translate business needs into clear technical documentation for offshore development teams.


    • Serve as a liaison ensuring all parties understand solution objectives and constraints.

    Technical Leadership



    • Provide guidance and direction to development teams throughout the implementation lifecycle.


    • Support developers with troubleshooting, solution validation, and adherence to Salesforce best practices.


    • Lead proof-of-concept efforts to validate design assumptions and new solution approaches.

    Performance, Security & Risk Management



    • Ensure all solutions meet performance, scalability, and security standards.


    • Identify potential risks, gaps, or architectural issues and implement strategies to mitigate them.


    • Drive continuous improvement across systems, processes, and architectural designs.

    Salesforce Expertise



    • Strong understanding of Salesforce data architecture, data modeling, and data management practices.


    • Deep knowledge of core Salesforce architecture concepts including APIs, governor limits, test coverage, and integration patterns.


    • Hands-on experience with SOAP/REST APIs, Platform Events, Apex (Triggers, Queueables, Batch Classes), and Object/Field relationships.


    • Familiarity with Salesforce security model, SOQL, and debugging tools.


    • Broad awareness of the Salesforce ecosystem to recommend platform-aligned solutions.

    Integration & Middleware



    • Experience designing and supporting integrations using technologies such as MuleSoft, Kafka, and other middleware tools.


    • Ability to produce integration architecture documentation and mapping artifacts.

    Process & Design Documentation



    • Map current-state and future-state business processes using process flow tools.


    • Create wireframes and conceptual system designs to guide development efforts.


    • Ensure all solution designs are accurately documented for ongoing reference.

    Qualifications



    • Proven experience as a Salesforce Solution Architect, ideally with CPQ/CloudSense exposure.


    • Strong communication and documentation abilities, especially for working with offshore teams.


    • Demonstrated success translating business requirements into scalable and secure Salesforce solutions.


    • Deep technical proficiency across the Salesforce platform and related integration technologies.

    Salesforce Analyst - New York, NY

    USA, New York

    • $115,000 to $130,000 USD
    • Business Analysts Role
    • Skills: Salesforce
    • Seniority: Junior

    Job description



    Business Analyst, Salesforce - New York, NY

    A highly rated global speciality property & casualty insurer focused on small to mid-sized commercial clients is seeking a Salesforce Business Analyst to support their Salesforce platform. This is an exciting opportunity to join a company at the ground floor of their Salesforce implementation!

    Responsibilities
    • Elicit, document, and refine business requirements through workshops and stakeholder interviews, translating them into detailed user stories, process flows, and functional specifications
    • Design scalable Salesforce solutions, recommending the best combination of declarative features and custom development
    • Create and maintain comprehensive project documentation, including data models, use cases, test scenarios, training materials, and release notes
    • Lead user acceptance testing (UAT), develop test cases, coordinate sandbox management, and oversee change deployment to production
    • Own the enhancement backlog, prioritise incoming requests, and enforce change governance processes
    • Build and deliver recurring reconciliation reports, executive dashboards, and monthly aggregated data sets under strict deadlines
    • Investigate and resolve data quality, mapping, and integration issues in collaboration with technical teams
    • Produce ad hoc analyses and actionable insights for leadership and strategy teams
    • Develop and conduct end-user training programs, create self-service resources, and provide ongoing post-go-live support
    • Monitor platform adoption, performance metrics, and user feedback to identify continuous improvement opportunities
    • Stay current with Salesforce releases and proactively recommend new features that align with business objectives
    • Report system health, security posture, and compliance status to IT and governance stakeholders


    Requirements
    • 5+ years of experience as a Salesforce Business Analyst or similar role
    • An active Salesforce Administrator certification is required
    • Additional certifications strongly preferred (Advanced Administrator, Sales Cloud Consultant, Service Cloud Consultant, Platform App Builder, or Business Analyst)
    • Proven expertise in requirements gathering, process mapping, user story writing, and acceptance criteria definition
    • Strong data analysis skills with advanced proficiency in Excel (pivot tables, VLOOKUP, large data sets)
    • Solid understanding of Salesforce data architecture, integrations, and reporting capabilities
    • Demonstrated ability to facilitate meetings, present to senior leadership, and explain technical concepts to non-technical audiences
    • Comfortable thriving in high-pressure periods and delivering against firm monthly deadlines
    • Excellent written and verbal communication skills
    • Self-directed with strong prioritisation and multitasking abilities in a dynamic environment
    • Team player with a track record of building trusted relationships across business and technical groups


    About Mason Frank

    Mason Frank International is the global leader in Salesforce recruitment, connecting top Salesforce professionals with leading organisations worldwide. Our deep market expertise and extensive network help candidates find career-defining roles while enabling companies to build exceptional Salesforce teams.

    Marketo Consultant - Contractor

    England, London, City of London

    • £200 to £400 GBP
    • Marketing Automation Role
    • Seniority: Mid-level

    Job description



    **Be part of a forward-thinking environment as a Marketo Contractor.**

    We are excited to offer a contract opportunity for a Marketo Contractor to join our innovative team. This role is ideal for a detail-oriented individual who is passionate about marketing automation and eager to contribute to impactful campaigns. The successful candidate will work collaboratively with cross-functional teams to optimize marketing efforts and drive engagement through effective use of the Marketo platform.

    **Key Responsibilities and Skills:**
    - Proficient in using Marketo for campaign management, lead nurturing, and reporting.
    - Strong understanding of marketing automation best practices and email marketing strategies.
    - Ability to create, execute, and analyze marketing campaigns to enhance performance.
    - Experience integrating Marketo with other platforms and tools.
    - Excellent communication skills to collaborate effectively with various stakeholders.

    If you possess a strong background in Marketo and are looking to make a significant contribution as part of a dynamic team, we encourage you to apply for this exciting contract opportunity.

    LEGAL DISCLAIMER: This is not necessarily a job advertisement or posting; but may be an example of the many roles of this type that we regularly recruit for. Actual number of job vacancies and roles are subject to change

    Salesforce Sales Cloud/Business Architect

    USA, Kansas, Miami

    • Negotiable
    • Architects Role
    • Skills: Salesforce Sales Cloud
    • Seniority: Senior

    Job description



    Be part of a forward-thinking environment that values innovation and collaboration. Our client is seeking a highly skilled Salesforce Sales Cloud/Business Architect for a contract role with a target start date of November 24, 2025. This position is fully remote, providing flexibility while you contribute to impactful projects within the Salesforce.com team.

    As a Salesforce Sales Cloud/Business Architect, you will be instrumental in designing and implementing solutions that drive business success. The ideal candidate will possess the following skills:

    - Extensive experience with Salesforce Sales Cloud.
    - Strong understanding of business processes and architecture.
    - Proven ability to translate business needs into technical solutions.
    - Excellent communication skills to engage with stakeholders at all levels.
    - A collaborative mindset, eager to work in a team-oriented environment.

    This opportunity is ideal for a professional who is passionate about Salesforce and ready to make a meaningful impact. If you are a dedicated and qualified individual looking to thrive in a supportive, innovative setting, we encourage you to apply for this role.

    Salesforce Architect

    USA, Florida, Jupiter

    • Negotiable
    • Architects Role
    • Skills: Salesforce Sales Cloud, Salesforce.com
    • Seniority: Mid-level

    Job description



    **Join a dynamic team committed to Salesforce excellence!**

    We are seeking a talented Salesforce Architect to join a dedicated team focused on delivering exceptional Salesforce solutions. This onsite contract position, located in Jupiter, FL, offers a unique opportunity to contribute to strategic initiatives within the Salesforce.com framework. The ideal candidate will help shape the future of our Salesforce Sales Cloud projects, driving innovation and efficiency.

    **Key Responsibilities:**
    - Design and implement Salesforce Sales Cloud solutions that meet client needs.
    - Collaborate with cross-functional teams to ensure successful project delivery.
    - Provide technical leadership and guidance on Salesforce best practices.
    - Analyse business requirements and translate them into effective Salesforce configurations.
    - Troubleshoot and resolve technical issues within the Salesforce platform.

    **Skills Required:**
    - Expertise in Salesforce Sales Cloud and Salesforce.com functionalities.
    - Proven experience in design and architecture within Salesforce projects.
    - Strong problem-solving skills and attention to detail.
    - Excellent communication and collaboration abilities.
    - Ability to work onsite at the specified location.


    Salesforce Service Cloud Administrator (Hybrid, London)

    England, London

    • £55,000 to £60,000 GBP
    • System Administrators Role
    • Skills: Salesforce, service cloud, omnichannel, Einstein bot, salesforce admin, administrator, salesforce certified, service cloud admin
    • Seniority: Mid-level

    Job description





    Role: Salesforce Administrator - Service Cloud Specialist
    Location: Hybrid (London-based)
    Salary: £60,000 + benefits

    About the Role:
    We are seeking a highly skilled Salesforce Administrator with a strong focus on Service Cloud to join our team. This is a fantastic opportunity to work on cutting-edge Salesforce solutions and play a key role in optimising customer service operations.

    Key Responsibilities:
    • Administer and maintain Salesforce Service Cloud environments
    • Configure and manage Einstein Bots for automated customer interactions
    • Implement and optimise Omnichannel routing for seamless service delivery
    • Collaborate with stakeholders to gather requirements and deliver tailored solutions
    • Ensure data integrity, security, and compliance within Salesforce
    • Provide user training and support for Salesforce functionality


    Requirements:
    • Proven experience as a Salesforce Administrator
    • Strong expertise in Service Cloud
    • Hands-on experience with Einstein Bots
    • Knowledge of Omnichannel features and best practices
    • Salesforce Administrator certification (preferred)
    • Excellent communication and problem-solving skills


    What We Offer:
    • Competitive salary: £60,000 + benefits
    • Hybrid working model (London-based)
    • Opportunity to work with a forward-thinking team and innovative technology




    Salesforce Technical Product Owner

    England, London

    • £85,000 to £92,000 GBP
    • Architects Role
    • Skills: Salesforce
    • Seniority: Senior

    Job description

    Salesforce Technical Product Owner



    Location: London (4 days per week in office)
    Salary: £85,000-£92,000 + Bonus + Benefits
    Type: Permanent

    Overview



    Seeking a highly skilled Salesforce Technical Product Owner to lead the ongoing development, optimisation and governance of our Salesforce ecosystem. This is a hands-on, technically focused role responsible for driving the product strategy, roadmap and delivery across Sales Cloud, CPQ, Pardot and multiple integrated technologies. You will manage a dedicated team of five Salesforce professionals and work closely with senior stakeholders to ensure our Salesforce platform continues to scale with the needs of the business.

    Key Responsibilities



    • Own and evolve the Salesforce product roadmap, ensuring alignment with business priorities and long-term strategic objectives.


    • Lead, mentor and develop a team of five Salesforce specialists (Admins, Developers, Analysts).


    • Gather, refine and prioritise requirements from cross-functional senior stakeholders.


    • Translate business needs into scalable technical solutions using Salesforce best practices.


    • Oversee the design and implementation of Salesforce automations, workflows, flows, validation rules and integrations.


    • Drive continuous improvement across Sales Cloud, CPQ, Pardot, and connected platforms.


    • Ensure platform governance, data quality, user adoption and release management processes are maintained.


    • Act as the primary liaison between business stakeholders, technical teams and external partners.


    • Guide solution architecture discussions and validate technical designs.


    • Provide expert-level knowledge to support complex troubleshooting and platform optimisation.

    Skills & Experience Required



    • Strong experience as a Product Owner, Technical Lead or similar Salesforce-focused role.


    • Deep understanding of Salesforce core features, declarative automation (Flows, Process Automation), data model and integration patterns.


    • Proven experience across Sales Cloud, CPQ, and Pardot (Account Engagement).


    • Demonstrable experience managing and developing high-performing technical teams.


    • Ability to communicate effectively with senior stakeholders and translate technical detail into business value.


    • Experience working in agile environments with structured sprint planning and backlog management.


    • Salesforce certifications (e.g., Admin, Advanced Admin, Sales Cloud, CPQ, or Platform App Builder) are highly advantageous.

    What is on Offer



    • Competitive salary of £85,000-£92,000


    • Annual bonus and a comprehensive benefits package


    • High-impact role with ownership of a mission-critical Salesforce platform


    • Collaborative environment with strong support from senior leadership


    • London-based office with 4 days per week onsite


    • Opportunities for ongoing professional development and Salesforce certifications

    Senior Salesforce Software Engineer

    USA, New York

    • $145,000 to $170,000 USD
    • Developers Role
    • Skills: APEX, Triggers, HTML, .NET, VisualForce, CSS, JavaScript, Angular
    • Seniority: Senior

    Job description



    Our client is seeking a Salesforce Developer to be a key contributor. This hybrid role offers the flexibility of working in the office three days a week, providing an excellent opportunity to collaborate on impactful projects in New York, NY.

    **Key Responsibilities:**
    - Develop and implement custom Salesforce solutions tailored to business needs.
    - Collaborate with cross-functional teams to enhance user experience across the Salesforce platform.
    - Utilize best practices in Salesforce development to ensure quality and efficiency.
    - Conduct testing and troubleshooting to resolve technical issues quickly.
    - Provide ongoing support and maintenance for Salesforce applications to enhance functionality.

    **Required Skills:**
    - 5 years of hands-on Salesforce development experience coding with Visualforce, Apex, triggers, HTML, CSS, JavaScript (jQuery) and other SFDC components.
    - 3 years of experience of Salesforce Object design, SOQL, and SOSL
    - 3 years of hands-on engineering experience in Java, .Net and/or python
    - Ability to use out-of-the-box Salesforce functionality as well as building a custom solution on top of the framework's building blocks.
    - Experience with Salesforce Deployment tools experience.
    - Experienced working with SQL.
    - Familiarity with REST APIs.
    - Excellent communication skills and a team player.
    - Experience authoring and designing a web-based API is a plus.
    - Angular and TypeScript knowledge is a plus
    - Familiarity with Application hosting (Docker) is a plus

    If you are passionate about driving innovation and have the skills to excel in this role, we encourage you to apply. Join a purpose-driven team and contribute to transformative projects while enjoying comprehensive benefits, including medical insurance and dental plans.

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