Salesforce & Revenue Systems Lead

Location: London (Hybrid - 3-4 days per week in office)
Salary: £65,000-£75,000
Employment Type: Full-time
Eligibility: Must have the right to work in the UK

Overview

Seeking a proactive and technically capable Salesforce & Revenue Systems Lead to take ownership of a revenue technology stack and drive continuous improvement across our systems and processes. This hybrid role blends hands-on Salesforce configuration and light development with strategic oversight of system performance and scalability.

You will play a key role in reducing reliance on external developers, enhancing conversion rates, and building efficient, automated processes that support our commercial teams. A critical part of the role is owning reporting, dashboards, and data visibility across the business to enable informed decision-making.

Key Responsibilities

Salesforce Ownership & Development

• Act as the primary owner of Salesforce (Sales Cloud), including configuration, maintenance, and ongoing optimisation
• Deliver hands-on configuration (flows, validation rules, custom objects, page layouts) and light development where needed
• Identify opportunities to streamline processes and improve system usability
• Reduce dependency on third-party developers by bringing capability in-house

Revenue Systems Strategy

• Manage and optimise the broader revenue tech stack, including Marketing Cloud Engagement, Natterbox, and other third-party integrations
• Ensure systems are aligned with business goals and support scalable growth
• Evaluate and implement new tools or enhancements where appropriate

Reporting & Data Visibility

• Own Salesforce reporting and dashboards across sales, marketing, and revenue operations
• Build and maintain clear, actionable dashboards for leadership and key stakeholders
• Improve data quality, consistency, and accessibility across systems
• Enable data-driven decision-making across the organisation

Process Automation & Optimisation

• Design and implement automated workflows to improve efficiency and reduce manual effort
• Analyse funnel performance and identify opportunities to improve conversion rates
• Collaborate with sales, marketing, and operations teams to refine processes

Stakeholder Collaboration

• Partner closely with Sales, Marketing, and Leadership teams to understand requirements
• Translate business needs into scalable technical solutions
• Provide training and support to end users to maximise system adoption

Key Requirements

• Proven experience administering and developing within Salesforce (Sales Cloud essential)
• Strong hands-on experience with Salesforce configuration (Flows, Process Builder, reporting, dashboards)
• Experience working with Marketing Cloud Engagement and telephony integrations such as Natterbox
• Solid understanding of revenue operations, sales processes, and funnel optimisation
• Experience managing or integrating third-party tools within a CRM ecosystem
• Ability to balance strategic thinking with hands-on delivery
• Strong analytical mindset with a focus on data quality and insights
• Excellent stakeholder management and communication skills

Desirable Skills

• Salesforce certifications (e.g., Administrator, Advanced Administrator)
• Basic Apex or Lightning development experience
• Experience reducing external vendor reliance and building internal capability
• Familiarity with integration tools (e.g., APIs, middleware platforms)

Salesforce Project Lead
Zürich

Mason Frank International ist ein auf Salesforce spezialisiertes Personalvermittlungsunternehmen. Unser Kunde mit Sitz in Zürich sucht derzeit eine:n Salesforce Project Lead zur Erweiterung des Salesforce-Teams.

Deine Aufgaben

• Du übernimmst die End-to-End-Verantwortung für Salesforce-Projekte - von der Analyse bis zum Go-Live und Hypercare.
• Du kombinierst Business-Analyse und Delivery, priorisierst Anforderungen und übersetzt sie in umsetzbare Roadmaps.
• Du steuerst Scope, Budget, Zeitplan und Risiken und stellst eine qualitativ hochwertige Delivery sicher.
• Du führst interdisziplinäre Projektteams und arbeitest eng mit internen wie externen Stakeholdern zusammen.
• Du agierst als Trusted Advisor, leitest Workshops und Steering Committees und präsentierst Ergebnisse.
• Du verantwortest SOWs, Change Requests und Forecast, gemeinsam mit Management und Architektur-Teams.
• Du bringst dich im Pre-Sales und in Angebotsprozesse ein und achtest dabei auf Machbarkeit und Business Value.
• Du etablierst klare Delivery-Routinen und sorgst für Qualität und Transparenz entlang des gesamten Projektverlaufs.

Dein Profil

• Du verfügst über mehrjährige Erfahrung in Salesforce-Projekten oder grösseren CRM-Transformationen, idealerweise über mehrere Clouds hinweg.
• Du bringst ausgeprägte Projektleitungs-, Business-Analyse- und Delivery-Skills mit und kommunizierst sicher und partnerschaftlich mit allen Stakeholdern.
• Du bist vertraut mit Integrationen, Datenflüssen und Deployment-Prozessen - beispielsweise rund um SAP, Middleware oder Data Lakes.
• Du bist erfahren in Ausschreibungen, Aufwandsschätzungen, Governance und der Erstellung von SOWs.
• Zertifizierungen wie PMI-PMP, Scrum Master oder Salesforce Consultant/Admin sind von Vorteil.
• Sehr gute Deutschkenntnisse und sichere Englischkenntnisse

Hinweis: Wir freuen uns über Bewerbungen von Schweizer oder EU-Bürgern:innen sowie von Personen mit gültiger Schweizer Arbeitsbewilligung.

Wenn du an dieser Position interessiert bist und mehr erfahren möchtest, melde dich gerne bei mir.

Für die Position eines CRM Managers suchen wir jemanden, der sich leidenschaftlich für und Salesforce interessiert. In dieser Rolle arbeiten Sie eng mit verschiedenen Abteilungen zusammen, um effektive Lösungen zu liefern und die Umsetzung von CRM- und Marketing-Automation-strategien zu optimieren. Diese Position findet in einem stabilen und kooperativen Umfeld statt, das Wert auf qualitativ hochwertige Ergebnisse legt.

- Sie verantworten die globale Weiterentwicklung einer CRM-Plattform mit Schwerpunkt auf Kundendaten und Marketing-Automatisierung - in enger Abstimmung mit internen Abteilungen wie Vertrieb, Marketing und IT sowie externen Partnern.
- Sie stellen eine strukturierte, qualitativ hochwertige und weltweit konsistente Kundendatenbasis sicher - inklusive Definition von Datenstandards, Governance und kontinuierlicher Datenanreicherung.
- Sie entwickeln datenbasierte Segmentierungen und vorausschauende Insights, um personalisierte Kundeninteraktionen entlang der gesamten Customer Journey zu ermöglichen und gezielte Marketingmassnahmen zu unterstützen.
- Sie optimieren laufend Prozesse, Systemintegrationen sowie Lead-Generierung und -Nurturing und stellen dabei Performance, Datenqualität und Datenschutz sicher.

Diese Position ist hybrid. Zu den zentralen Vorteilen gehören flexible Arbeitszeiten und berufliche Entwicklungsmöglichkeiten. Bewerben Sie sich, wenn Sie eine Rolle suchen, in der Sie innovative Lösungen entwickeln und Implementierungen leiten können.

We are seeking a Sr. Salesforce Product Owner with a focus on Salesforce.com to enhance business processes and drive system implementation. This role is vital for understanding and translating business needs into effective solutions, ultimately ensuring our platforms support strategic objectives. You will collaborate with various stakeholders, enabling clear communication and aligned goals.

* Proven experience with Salesforce.com and its features
* Experience with at lead one of the following Salesforce Clouds: Sales, Service, Marketing
* Experience in gathering and defining business requirements
* Knowledge of Agile methodologies and project management principles
* Excellent communication skills for stakeholder engagement

This remote position offers a collaborative work environment that prioritizes flexibility and continuous improvement. If you are ready to make an impact through effective analysis and solutions in Salesforce.com, we would love to hear from you.

We are seeking a remote Product Manager with a focus on Salesforce.com to enhance business processes and drive system implementation. This role is vital for understanding and translating business needs into effective solutions, ultimately ensuring our platforms support strategic objectives. You will collaborate with various stakeholders, enabling clear communication and aligned goals.

* Proven experience with Salesforce.com and its features
* Strong ability to analyze data and provide actionable insights
* Experience in gathering and defining business requirements
* Knowledge of Agile methodologies and project management principles
* Excellent communication skills for stakeholder engagement

This remote position offers a collaborative work environment that prioritizes flexibility and continuous improvement. If you are ready to make an impact through effective analysis and solutions in Salesforce.com, we would love to hear from you.

Salesforce Technical Lead

Location: London (Hybrid Working )
Salary: £80,000 - £95,000 + 20% Bonus + Comprehensive Benefits Package

About the Role

Seeking an experienced Salesforce Technical Lead to join our growing technology team based in London. This is a hands-on leadership role responsible for the design, development, governance, and continuous improvement of our Salesforce platform.

You will lead the technical direction of Salesforce solutions, working closely with business stakeholders, product owners, architects, and development teams to deliver scalable, high-quality solutions that support business growth. The ideal candidate will have strong experience across Salesforce platform capabilities, including Salesforce CPQ, declarative development, integrations, and platform governance.

This role offers an excellent opportunity to influence the Salesforce roadmap, mentor developers and administrators, and drive best practices across the platform.

---

Key Responsibilities

• Own the technical leadership and strategic direction of the Salesforce platform.
• Lead the design and implementation of scalable Salesforce solutions aligned to business requirements.
• Act as the technical authority for Salesforce architecture, development standards, and platform governance.
• Deliver and support Salesforce CPQ solutions, ensuring optimal configuration and performance.
• Champion declarative-first development approaches, leveraging Flows, Validation Rules, Approval Processes, Dynamic Forms, and other platform capabilities.
• Collaborate with business stakeholders to translate requirements into technical solutions.
• Lead technical workshops, solution design sessions, and architecture reviews.
• Manage and mentor Salesforce Administrators, Developers, and third-party partners.
• Ensure platform security, scalability, performance, and compliance with best practices.
• Oversee release management, deployment processes, and environment strategy.
• Drive continuous improvement initiatives and platform optimisation.
• Support integration projects involving Salesforce and external systems.
• Evaluate new Salesforce features and recommend enhancements to maximise business value.

---

Essential Skills & Experience

• Extensive experience working with Salesforce in a technical leadership, platform lead, or solution architect capacity.
• Strong hands-on experience with Salesforce CPQ implementation, configuration, and support.
• Deep understanding of declarative Salesforce development, including:
  • Salesforce Flow
  • Validation Rules
  • Approval Processes
  • Process Automation
  • Dynamic Forms
  • Reports and Dashboards
• Strong understanding of Salesforce Sales Cloud and Service Cloud.
• Experience leading end-to-end Salesforce delivery projects.
• Knowledge of Salesforce security model, profiles, permission sets, sharing rules, and governance.
• Experience integrating Salesforce with third-party systems and APIs.
• Strong stakeholder management and communication skills.
• Experience mentoring and leading technical teams.
• Ability to balance strategic platform leadership with hands-on delivery.

Wir unterstützen derzeit einen unserer Kunden in der Region Luzern bei der Suche nach eine/m erfahrene/n SE-Mail Marketing Spezialist (Salesforce). Für diese Stelle sind sehr gute Deutschkenntnisse erforderlich.

Verantwortungsbereich:
- E-Mail-Marketing: Verantwortung für die strategische Weiterentwicklung, Koordination und Auswertung sämtlicher E-Mailing-Formate via CRM.

- CRM-Management: Optimierung und Betreuung des CRM-Systems im Bereich Mailings (Key User Rolle) sowie Verbesserung der personalisierten Kundenansprache.

- Social Media: Strategische Weiterentwicklung, Pflege und Koordination der Social-Media-Kanäle inkl. Community Management und interner Fachberatung.

- Erfolgsmessung: Optimierung der Conversion-Prozesse entlang der Customer Journey sowie Erstellung von Reportings, Ergebnispräsentationen und Handlungsempfehlungen.


Gewünschtes Profil:
- Ausbildung & Erfahrung: Kaufmännische Grundausbildung mit Weiterbildung im Marketing/Online-Marketing sowie mehrjährige Erfahrung im E-Mail-Marketing und Social Media.

- Technische Kompetenz: Sehr gute Kenntnisse in CRM-Tools (idealerweise Salesforce/Pardot), Social-Media-Plattformen sowie fundiertes Wissen in Customer Experience und digitalen Customer Journeys.

- Persönlichkeit & Sprachen: Analytische, strukturierte und selbstständige Arbeitsweise mit hoher Digitalkompetenz sowie guten Deutsch- und Englischkenntnissen; Französisch von Vorteil.

Salesforce QA Engineer

Location: London (1 day per week in the office)
Salary: £50,000 - £65,000 + 10% Annual Bonus
Employment Type: Permanent

The Opportunity

We are partnering with a growing Financial Services organisation seeking a Salesforce QA Engineer to join their technology team. This is an excellent opportunity for an experienced QA professional with strong automation testing expertise to play a key role in ensuring the quality, reliability, and performance of business-critical Salesforce applications and associated platforms.

Working within a collaborative Agile environment, you will work closely with Salesforce Developers, Business Analysts, Product Owners, and key business stakeholders to deliver high-quality solutions that support the organisation's strategic objectives.

Key Responsibilities

• Design, develop, and execute comprehensive test plans, test cases, and test scripts for Salesforce and integrated business applications.
• Perform both manual and automated testing across new developments, enhancements, integrations, and production releases.
• Build, maintain, and improve automated test frameworks and regression test suites.
• Collaborate closely with Salesforce Developers to ensure quality is embedded throughout the software development lifecycle.
• Participate in Agile ceremonies including sprint planning, backlog refinement, daily stand-ups, retrospectives, and release planning.
• Conduct functional, regression, integration, system, and user acceptance testing activities.
• Validate backend data and integrations using SQL queries and database testing techniques.
• Identify, document, and manage defects through to resolution.
• Support release coordination activities and contribute to continuous improvement initiatives across QA processes and tooling.
• Work with business stakeholders to understand requirements and ensure delivered solutions meet business expectations.

Skills & Experience Required

• Minimum 4 years' experience in Software Quality Assurance covering both manual and automated testing.
• Experience testing complex, business-critical platforms such as Salesforce CRM, financial services systems, or similar enterprise applications.
• Strong hands-on automation testing experience using Selenium, SpecFlow (C# or Java), or comparable automation frameworks.
• Solid SQL skills with experience performing backend data validation and database testing.
• Experience working within Agile delivery environments (Scrum and/or Kanban).
• Experience supporting release management and deployment activities.
• Excellent problem-solving and analytical skills.
• Strong communication skills with the ability to engage effectively with both technical and non-technical stakeholders.

What's on Offer

• Salary of £50,000 - £65,000 depending on experience.
• 10% annual performance bonus.
• Hybrid working model with just 1 day per week in the London office.
• Opportunity to work on business-critical Salesforce initiatives within a growing financial services organisation.
• Collaborative and supportive team environment.
• Ongoing professional development and career progression opportunities.

Salesforce Solution Architect

Location: London (Hybrid - 2 days per week in office) Salary: £80,000 - £100,000 + Benefits Employment Type: Full-time, Permanent Company: Leading UK-Based Salesforce Partner

---

About the Company

Our client is a well-regarded Salesforce Partner based in the UK, known for delivering high-quality, complex Salesforce implementations across a range of industries. With a strong reputation for technical excellence and client satisfaction, they are experiencing continued growth and are looking to expand their delivery team with an experienced Solution Architect.

This is an excellent opportunity to join a business that invests heavily in its people, offers genuine career progression, and works on varied, challenging projects across the Salesforce ecosystem.

---

The Role

As a Salesforce Solution Architect, you will play a critical role in designing and overseeing the delivery of complex, multi-cloud Salesforce solutions for a diverse client base. You'll work closely with clients, business analysts, and delivery teams to translate business requirements into scalable, best-practice technical solutions - while providing hands-on architectural leadership throughout the project lifecycle.

This role suits someone who enjoys client-facing work, has deep technical expertise across the Salesforce platform, and is comfortable mentoring and guiding development teams.

---

Key Responsibilities

• Lead the design of end-to-end Salesforce solutions across Sales Cloud, Service Cloud, Experience Cloud, and other relevant clouds
• Translate complex business requirements into robust, scalable technical architecture
• Own technical governance throughout the project lifecycle, ensuring solutions align with Salesforce best practice and architectural principles
• Produce and present solution design documents, data models, integration architecture, and technical roadmaps to both technical and non-technical stakeholders
• Work closely with Business Analysts, Project Managers, and Developers to ensure solutions are delivered on time and to specification
• Identify risks, dependencies, and technical debt early, and provide pragmatic solutions
• Support pre-sales activities, including solution design input, scoping, and estimation for new business opportunities

---

Essential Skills & Experience

• Proven experience working as a Solution Architect within a Salesforce Partner, consultancy, or complex in-house environment
• Strong hands-on experience across core Salesforce clouds (Sales Cloud and/or Service Cloud essential; Experience Cloud, Marketing Cloud, or Field Service Lightning advantageous)
• Deep understanding of Salesforce data modelling, security architecture, and integration patterns (REST/SOAP APIs, middleware tools such as MuleSoft or similar)
• Strong knowledge of Apex, Lightning Web Components (LWC), and declarative development tools (Flow, Process Builder)
• Experience leading solution design workshops and presenting to senior stakeholders
• Track record of delivering multiple full-lifecycle Salesforce implementations
• Excellent communication skills, with the ability to translate technical concepts for non-technical audiences
• Strong understanding of Agile/Scrum delivery methodologies

---

What's on Offer

• Salary: £80,000 - £100,000 (dependent on experience)
• Hybrid working: 2 days per week in the London office
• Comprehensive benefits package (pension, private healthcare, life assurance)
• Clear career progression pathway towards Technical Architect / Principal Architect / CTA
• Ongoing investment in Salesforce certifications and training

Feel free to get in touch via the contact information below or apply to the advert if you would like to know more about the role. If you happen to know anyone who could be a good fit for this role, feel free to share this advert with them.

Email - a.adesanya1@masonfrank.com

Phone - +44 20 3148 4636 (Ext: 4636)