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    Salesforce Administrator

    USA, Maryland, Annapolis

    • $80,000 to $95,000 USD
    • System Administrators Role
    • Skills: Salesforce
    • Seniority: Junior

    Job description



    Job Title: Salesforce Administrator
    Job Type: Full-Time, Hybrid

    Position Summary:
    We are seeking a skilled Salesforce Administrator to support and enhance our Salesforce platform and related tools. This role will work closely with business stakeholders to identify requirements, implement solutions, and ensure ongoing optimization of our Salesforce environment.

    Key Responsibilities:



    • Administer and configure Salesforce, including custom objects, fields, flows, validation rules, and other platform tools to support business needs.


    • Collaborate with stakeholders and subject matter experts to gather requirements and implement system enhancements.


    • Manage user access, roles, profiles, and security settings.


    • Build and maintain reports and dashboards to deliver insights to business users.


    • Monitor and improve data quality through validation rules, automation, and other best practices.


    • Maintain documentation related to system configuration, processes, and procedures.


    • Support end-user requests and troubleshoot issues, escalating as necessary.


    • Provide training and support to users to enhance platform adoption.


    • Stay current with Salesforce releases and proactively recommend improvements.


    • Contribute to the development of a Salesforce roadmap, prioritizing enhancements based on business needs.


    • Ensure system integrity through regular testing, updates, and performance monitoring.


    • Partner with cross-functional teams to evaluate additional tools or integrations to support business goals.

    Qualifications:



    • Bachelor's degree in Computer Science, Information Systems, or related field, or equivalent experience.


    • Minimum 2 year of hands-on experience as a Salesforce Administrator.


    • Salesforce Administrator Certification required; additional certifications a plus.


    • Strong knowledge of Salesforce data model, workflows, process automation, and best practices.


    • Experience with system configuration in a production environment.


    • Ability to communicate technical concepts to non-technical stakeholders.


    • Proactive, solution-oriented mindset with strong attention to detail.

    Salesforce Higher Education Consultant

    USA, Colorado, Denver

    • $110,000 to $130,000 USD
    • Consultants Role
    • Skills: Salesforce
    • Seniority: Mid-level

    Job description



    Key Responsibilities


    • Design, configure, test, and deploy high-quality CRM-based solutions tailored to organizational needs while aligning with industry standards.


    • Utilize CRM platform features and tools in accordance with best practices.


    • Collaborate with internal stakeholders, including product teams and business analysts, to understand requirements and translate them into technical implementation tasks.


    • Stay current with platform updates, releases, and trends, and proactively suggest improvements to the existing ecosystem.


    • Diagnose and resolve technical issues related to integrations, customizations, and system performance.


    • Work with external vendors and partners to integrate third-party tools and applications.


    • Contribute to the ongoing enhancement of internal products, delivery processes, and implementation methodologies.


    • Share knowledge and insights with team members to support skill development and client satisfaction.


    Qualifications


    • Bachelor's degree in a technical field (e.g., Computer Science, Information Technology), or equivalent experience.


    • 5+ years of hands-on CRM platform experience, with specialization in key modules and tools.


    • Relevant professional certification on the CRM platform is required; additional certifications are a plus.


    • Proficient in platform configuration and customization, including front-end components and integration technologies (e.g., APIs, middleware).


    • Solid understanding of platform architecture, data structure, security, and best practices.


    • Demonstrated ability to design and implement scalable solutions and integrations.


    • Strong analytical and troubleshooting abilities.


    • Effective communication skills, capable of explaining technical concepts to non-technical audiences.


    • Skilled at managing priorities and delivering results in a dynamic, agile environment.


    • Experience with domain-specific workflows and lifecycle processes is preferred.


    • Familiarity with project management and time-tracking tools such as Jira or Asana.

    Salesforce Data Analyst

    USA, California, Orange

    • $90,000 to $110,000 USD
    • Other Positions Role
    • Skills: MS Power BI, Salesforce
    • Seniority: Mid-level

    Job description



    Summary

    A dynamic opportunity for a skilled Data Analyst to drive data architecture improvements, optimize reporting, and support business intelligence initiatives. This role centers on data analysis and threat detection within Salesforce, ensuring system performance, security, and efficient API usage.



    Key Responsibilities
    • Collaborate with internal and external subject matter experts to develop and maintain operational reports in Salesforce, Power BI, and Excel.
    • Assist in the implementation and maintenance of log analytics infrastructure for enhanced data tracking.
    • Define key event-capture metrics and create relevant reporting solutions.
    • Design and maintain efficient queries to support data-driven decision-making.
    • Conduct ad-hoc analysis, manipulating data as needed to uncover insights.
    • Troubleshoot and resolve data source issues with minimal supervision.




    Required Skills & Experience
    • Salesforce Sales Cloud expertise (2+ years required) - hands-on experience with configuring, reporting, and analyzing Salesforce data.
    • Strong proficiency in T-SQL (3+ years) - including window functions, CTEs, views, and stored procedures.
    • Experience managing data import/export workflows (3+ years).
    • Advanced Power BI / DAX skills (2+ years) for building impactful visualizations and analytics.
    • Expert-level Excel knowledge, including Power Query for data transformation.
    • Ability to work independently, take ownership of tasks, and communicate effectively.
    • Bachelor's degree or equivalent experience.




    Preferred Qualifications
    • Experience with third-party log analytics platforms.
    • Knowledge of Python / VBA for data automation.
    • Familiarity with Git / Azure DevOps version control.
    • Exposure to Salesforce Marketing Cloud for extended CRM insights.

    Salesforce Account Executive/Manager

    USA, Maryland, Baltimore

    • $110,000 to $120,000 USD
    • Account Managers Role
    • Skills: Salesforce.com
    • Seniority: Mid-level

    Job description



    Sales Executive - SaaS Solutions | Salesforce Ecosystem

    We're looking for a dynamic and driven sales professional to join a fast-growing team within the Salesforce ecosystem. In this role, you'll lead end-to-end sales efforts, helping clients solve complex business challenges with smart technology solutions.

    What You'll Do:


    • Manage the entire sales process from initial outreach through onboarding and early account management


    • Communicate solution value clearly to a wide range of stakeholders


    • Tailor presentations and product demonstrations to meet client needs


    • Identify and engage key decision-makers across multiple channels


    • Utilize CRM tools to forecast, collaborate, track activities, and drive pipeline growth


    • Balance new business development with relationship management and internal coordination


    What We're Looking For:


    • 2-5 years of B2B SaaS sales experience, ideally in the Salesforce space


    • Full-cycle sales ownership experience, from prospect to close


    • A proven track record of consistently meeting or exceeding targets


    • Strong prospecting and lead generation skills


    • Comfortable working with CRM tools (preferably Salesforce)


    This is a great opportunity for someone who thrives in a fast-paced environment and enjoys working with cutting-edge tech.

    CRM Specialist (Salesforce Marketing Cloud)

    England, London, City of London

    • Up to £350 GBP
    • Marketing Automation Role
    • Skills: Salesforce Marketing Cloud, SFMC, CRM, Campaign
    • Seniority: Mid-level

    Job description



    CRM Specialist (Salesforce Marketing Cloud) - 12 Month Contract

    This globally established business are looking for a CRM Specialist on a contract basis to support improve the efficiency of their Salesforce Marketing Cloud platform. You will play a pivotal role in their marketing team, supporting with the overall campaign management and execution.

    You will also drive the overall growth of Salesforce Marketing Cloud by migrating data between orgs and building custom reports/dashboards for the wider team. The successful profile will have a strong functional and technical background with the understanding of building email templates.

    Key Skills:
    • Hands on Salesforce Marketing Cloud expertise (SFMC Certified Preferred)
    • End-to-end campaign management
    • Data analytics, cleansing and segmentation
    • Understanding of HTML, SQL, and AMPscript
    • Gathering and translating requirements with c-leve stakeholders


    If this role isn't quite the right fit, but you're a Salesforce professional seeking your next contract opportunity, I'd still be keen to connect. Feel free to reach out to me at     j.taylor3@masonfrank.com.

    Product Marketing Manager

    England, London

    • £60,000 to £70,000 GBP
    • Marketing Automation Role
    • Skills: Product Marketing, Salesforce,
    • Seniority: Mid-level

    Job description



    Product Marketing Manager - Remote (UK)



    Key Responsibilities



    A key part of this role will be to deliver demos and work with product leads and founders to develop and present demos that connect with customer challenges and Salesforce team expectations. In this role, you will also build strong relationships with Salesforce's account management network to align messaging and secure co-selling opportunities.



    Key skills
    • Between 3 and 5 years of experience in product marketing roles with a Salesforce focus
    • Strong communicator with a passion for storytelling and simplifying technical value propositions
    • Exposure to the Salesforce ecosystem
    • Presenting demos and engaging in technical sales conversations




    How to Apply

    If you're interested in this role, please apply via the post or feel free to send me a message if you would like to hear more about this role.



    - Email -     a.adesanya1@masonfrank.com

    - Telephone - +44 20 3148 4636

    Principal Engineer - Salesforce

    USA, Kansas, Atlanta

    • $140,000 to $170,000 USD
    • Developers Role
    • Skills: Apex, Salesforce
    • Seniority: Senior

    Job description



    We're seeking a Lead Salesforce Developer to join our team in Atlanta, GA. This hybrid position requires a seasoned professional with deep Salesforce development and administration experience. You'll play a critical role in designing, implementing, and supporting enterprise-grade solutions on the Salesforce platform while mentoring junior developers and partnering with cross-functional teams.

    Key Responsibilities:


    • Lead the design, development, and implementation of customized solutions on the Salesforce.com platform


    • Translate business requirements into well-architected solutions that leverage Salesforce best practices


    • Customize Salesforce using Apex, Visualforce, Aura, and Lightning Web Components


    • Manage integrations with third-party applications and internal systems


    • Oversee Salesforce configuration including workflows, validation rules, process builder, security controls, and territory management


    • Collaborate with stakeholders across departments to ensure scalable and efficient platform usage


    • Provide guidance on Salesforce development tools and DevOps practices


    • Support and enhance FinancialForce applications including PSA and Revenue Recognition modules


    Required Qualifications:


    • 7+ years of Salesforce.com development and implementation experience using Agile methodologies


    • Strong understanding of the Salesforce product suite including Sales Cloud, Service Cloud, Community, Analytics, and the Force.com platform


    • 7+ years of experience in Salesforce configuration and declarative development (e.g., workflows, approval processes, role hierarchy, security settings)


    • 7+ years of hands-on development experience with Apex, Visualforce, SOQL, and SOSL


    • 2+ years of experience developing with Aura and Lightning Web Components (LWC)


    • Proficiency with Salesforce development tools including VS Code, Developer Console, GitHub/Bitbucket, Data Loader, and Workbench


    • Experience implementing and supporting Salesforce AppExchange apps, especially FinancialForce PSA and Revenue Recognition


    Preferred:


    • Salesforce certifications (e.g., Platform Developer I/II, Administrator, Application Architect)


    • Experience leading and mentoring a Salesforce development team


    • Familiarity with CI/CD pipelines and Salesforce DX

    Salesforce Consultant

    England, London

    • £60,000 to £60,000 GBP
    • Consultants Role
    • Skills: Salesforce
    • Seniority: Mid-level

    Job description



    Job Title: Salesforce Consultant
    Salary: £60,000 per annum
    Location: London, Hybrid

    Mason Frank has collaborated with a boutique Salesforce consultancy with a sharp focus on delivering elegant, scalable, and user-centric CRM solutions. Their clients range from high-growth startups to established enterprises across industries. As a small expert-led team, they value autonomy, depth of knowledge, and a collaborative spirit.

    The Role



    Our client is seeking a Salesforce Techno-Functional Consultant who bridges the gap between business requirements and technical implementation. You'll work closely with stakeholders to understand needs, design smart solutions, and lead the configuration and customisation of Salesforce across Sales Cloud, Service Cloud, or other platforms.

    This is an ideal opportunity for someone who thrives in a fast-paced, flexible environment and enjoys wearing both strategic and technical hats.

    Responsibilities



    • Collaborate with clients to gather and refine business requirements


    • Translate functional needs into technical specs and scalable solutions


    • Configure Salesforce (flows, process builder, custom objects, page layouts, reports, dashboards)


    • Write and review Apex code, Visualforce, Lightning Components (as needed)


    • Lead client workshops, demos, and user training sessions


    • Provide expert advice on Salesforce best practices, data strategy, and integration


    • Support testing, deployment, and post-go-live optimisation

    Requirements



    • 3-6 years of experience as a Salesforce consultant or developer


    • Strong hands-on experience with at least two Salesforce clouds (e.g. Sales, Service, Experience, Marketing)


    • Proficient in declarative configuration and at least working-level Apex/Lightning


    • Ability to manage client relationships and lead discovery workshops


    • Salesforce certifications (Admin + at least one Consultant/Developer cert) preferred


    • Experience in a consulting or client-facing environment strongly preferred


    • Bonus: familiarity with third-party integrations, CPQ, or industry-specific solutions

    Marketing Automation Specialist

    England, London, City of London

    • £30,000 to £40,000 GBP
    • Marketing Automation Role
    • Skills: Salesforce Marketing Cloud
    • Seniority: Mid-level

    Job description



    Marketing Automation Specialist - 12 month Fixed Term Contract



    Join a leading organisation in their industry as a Marketing Automation Specialist! This role involves crafting and executing automated CRM email marketing campaigns using Salesforce Marketing Cloud. Collaborate closely with a Marketing Automation Manager to enhance campaign performance and build digital assets such as landing pages and forms.



    Key Responsibilities:

    • Develop and execute automated email campaigns within a B2C framework using platforms like Salesforce Marketing Cloud
    • Working with CRM and Digital teams across Regions and countries
    • Build and optimise digital assets such as landing pages, forms, and email templates.
    • Utilise Salesforce to support campaign tracking and data management.




    Key Skills & Experience:
    • Proven experience using Salesforce Marketing Cloud within a professional setting.
    • Strong proficiency in executing automated CRM campaigns
    • Hands-on experience with tracking/analysing campaign performance data in Salesforce
    • Skilled in creating and managing digital marketing assets.




    About the Company:

    This organisation is a leader in its field, known for valuing and investing in its marketing team. With the recent addition of a Marketing Automation Manager, this is an exciting time to join their journey and make a significant impact as part of their growing centre of excellence.



    How to Apply:

    If this opportunity aligns with your skills and career aspirations, we'd love to hear from you!
    • Email: a.adesanya1@masonfrank.com
    • Telephone: 020 3148 4636




    Submit your CV today or reach out via email or phone to learn more about this role.

    Salesforce Business Analyst

    England, London, City of London

    • £65,000 to £80,000 GBP
    • Business Analysts Role
    • Seniority: Mid-level

    Job description



    Salesforce Business Analyst Professional Services Business)

    Location- London (City) /Hybrid Working 2 days per week, Start date- ASAP

    Contract Type- Permanent , Hours- Full Time, Salary - £70,000 + Bonus + Benefits



    I have partnered with a leading professional services firm based in the heart of London, dedicated to delivering innovative solutions and exceptional client service. As we continue to enhance our Salesforce platform to better support business growth and operational efficiency, we are seeking an experienced Salesforce Business Analyst to join the team

    Role Overview



    As a Salesforce Business Analyst, you will play a pivotal role in bridging the gap between business needs and Salesforce technology. You will work closely with stakeholders across the organisation to gather requirements, analyse business processes, and ensure Salesforce solutions align with strategic goals. Your insights will help drive improvements, optimising our Salesforce implementation to support both internal teams and client-facing activities.

    Key Responsibilities



    • Collaborate with business stakeholders to gather, document, and validate detailed Salesforce requirements.


    • Analyse current business processes and identify opportunities for automation and enhancement within Salesforce.


    • Translate business needs into clear, actionable user stories and functional specifications for the Salesforce development team.


    • Support testing phases by creating test cases, coordinating user acceptance testing (UAT), and managing defect resolution.


    • Work alongside Salesforce Administrators, Developers, and external consultants to deliver seamless solutions.


    • Provide ongoing support and training materials to end users to maximise Salesforce adoption and efficiency.


    • Stay up-to-date with Salesforce best practices and industry trends to recommend continuous improvements.

    Required Skills & Experience



    • Proven experience as a Business Analyst working with Salesforce in a professional services or consulting environment.


    • Strong understanding of Salesforce Sales Cloud, Service Cloud, and/or related Salesforce products.


    • Ability to engage effectively with both technical teams and business stakeholders.


    • Experience with requirements gathering, process mapping, and user story creation.


    • Familiarity with Agile methodologies and tools (e.g., JIRA, Confluence).


    • Excellent communication, analytical, and problem-solving skills.


    • Strong organisational skills with an ability to manage priorities in a fast-paced environment


    If you are interested in this role, please send all enquires to j.mist1@masonfrank.com

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