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For Permanent and Contract in England

    CRM Manager

    England, London

    • £40,000 to £55,000 GBP
    • Marketing Automation Role
    • Seniority: Mid-level

    Job description



    CRM Manager (Salesforce Marketing Cloud) - London - Hybrid


    Sector: Purpose‑Driven Organisation with a Strong Mission


    About the Organisation

    We are a long‑established, values‑led organisation with a strong mission and a meaningful social purpose. Our group operates several well‑known consumer brands and is entering a new phase of growth, with increasing demand for highly personalised, data‑driven engagement. As we expand, we are investing heavily in CRM, automation, and customer experience to better serve the people who rely on us.

    About the Role

    We're looking for an experienced CRM Manager specialising in Salesforce Marketing Cloud to join our growing marketing and customer experience function.

    In this role, you'll be the in‑house expert responsible for planning, building, optimising, and reporting on all CRM and marketing automation activity. You'll work across multiple brands and collaborate closely with Marketing, Enquiries, and Operations to deliver seamless journeys, personalised campaigns, and measurable performance improvements.

    This is a hands‑on role suited to someone who blends technical CRM expertise with strategic thinking and data‑driven decision‑making.

    Key Responsibilities

    Platform Ownership & CRM Execution
    • Take full responsibility for how the organisation uses Salesforce Marketing Cloud across its brand portfolio, ensuring the platform is configured, maintained, and continually improved. Construct multi‑step communication flows-across email, SMS, and app‑based channels-using Marketing Cloud's automation and journey‑building tools. Experiment with variations in content, timing, and targeting to refine performance over time.


    Audience Structure & Data Stewardship
    • Shape how customer data is organised by defining segmentation rules, audience groupings, and contact structures to support personalised outreach. Oversee data hygiene processes, ensure compliance with data‑privacy standards, and maintain correct handling of permissions and opt‑outs. Investigate and remedy inconsistencies in data feeds or connections between systems (e.g., tracking systems, websites, CRM).


    Insight, Reporting & Measurement
    • Produce and maintain dashboards showing engagement, conversion patterns, retention metrics, and other CRM‑led performance indicators. Translate CRM activity into insights that help commercial and marketing teams make informed decisions. Review ongoing campaign trends and propose continual improvements.


    Candidate Requirements

    Experience & Technical Background
    • A minimum of 3 years working directly with Salesforce Marketing Cloud, with hands‑on ownership of builds and campaigns. Practical familiarity with core Marketing Cloud modules such as automation features, messaging tools, advertising connections, and analytics interfaces. Experience connecting Marketing Cloud to other digital systems (for example: CRMs, content platforms, call‑tracking tools, or similar environments).


    Data Knowledge & Compliance
    • Strong understanding of how to manage customer data responsibly, including segmentation logic, consent handling, and GDPR‑aligned processes. Comfortable reviewing, cleaning, and validating datasets using spreadsheet tools or analytics platforms.


    Communication & Collaboration
    • Able to explain technical CRM setups to colleagues without technical backgrounds. Confident working across multiple teams to gather requirements, clarify workflows, and support operational delivery.


    If you would like to know more, feel free to reach out via the contact information below:


    Email:
    a.adesanya1@masonfrank.com

    new

    Salesforce Functional Lead

    England, London

    • £80,000 to £90,000 GBP
    • Consultants Role
    • Seniority: Senior

    Job description



    Job Title: Salesforce Functional Lead
    Salary: £80,000 - £90,000
    Location: London, Leeds, Manchester, or Newcastle (Hybrid - 3 days per week in office)

    Overview
    We are working with a growing consultancy that specialises in delivering high-quality Salesforce solutions to a diverse client base across the UK. With offices in London, Leeds, Manchester, and Newcastle, they are looking to appoint an experienced Salesforce Functional Lead to play a key role in shaping solution design, driving delivery excellence, and supporting the growth of their Salesforce practice.

    This is an exciting opportunity for an experienced Salesforce professional who enjoys working closely with stakeholders, leading project teams, and translating complex business challenges into effective Salesforce solutions.

    Key Responsibilities


    • Lead the design and delivery of Salesforce solutions in alignment with client expectations and project scope


    • Collaborate with senior stakeholders and end users to analyse business needs and translate them into effective Salesforce solutions


    • Facilitate workshops, gather requirements, and produce clear functional documentation


    • Guide and mentor project teams, ensuring adherence to Salesforce best practices and architectural standards


    • Work closely with technical teams to ensure successful implementation and delivery


    • Contribute to continuous improvement initiatives across delivery processes, frameworks, and methodologies


    • Support client engagement activities, building strong and lasting relationships


    Key Requirements


    • Strong experience working within the Salesforce ecosystem in a functional or consultancy-led role


    • Proven experience leading Salesforce implementations or transformation programmes


    • Excellent stakeholder management and communication skills, with the ability to engage both technical and non-technical audiences


    • Strong requirements gathering and solution design capabilities


    • Experience facilitating workshops and translating business requirements into functional specifications


    • Understanding of Salesforce best practices, platform capabilities, and delivery frameworks


    • Experience working within a consulting or client-facing environment is highly desirable


    What's on Offer


    • Salary between £80,000 - £90,000


    • Hybrid working model (3 days per week in your chosen office: London, Leeds, Manchester, or Newcastle)


    • Opportunity to work on high-impact Salesforce transformation programmes


    • Collaborative and supportive consultancy environment with strong career progression opportunities






    If you are interested in this role, please send all enquires to
    j.mist1@masonfrank.com

    Salesforce Developer

    England, London, City of London

    • £70,000 to £75,000 GBP
    • Developers Role
    • Skills: Salesforce
    • Seniority: Mid-level

    Job description



    Salesforce Developer

    London | Hybrid (2 days → moving to 3 days) | Up to £75,000 + 10% Bonus

    Join a household name in the UK digital space that operates one of the nation's most visited consumer platforms. As a data-driven powerhouse, our client is scaling their engineering team to redefine how millions of end-users interact with digital services. You will join a cross-functional Agile squad, building innovative, high-availability solutions that directly impact a massive national audience.

    The Role
    • Customisation & Coding: Lead programmatic development with a heavy focus on LWC and Apex.
    • Integration's: Own complex projects involving external applications, REST/SOAP APIs, and web services.
    • Collaboration: Partner with Designers and Product Managers to turn user insights into technical reality.
    • Innovation: Explore AI and automation technologies to stay ahead of the Salesforce ecosystem curve.


    What You'll Need
    • Tech Stack: High proficiency in Apex, LWC (life cycle hooks, LDS), SOQL, and JavaScript.
    • Integration's: Experience with connected apps, Apex callouts, and outbound messaging.
    • DevOps: Familiarity with SFDX/CLI and GIT for source control is a major plus.
    • Certifications: Platform Developer I or II is preferred, but solid real-world experience is key.
    • Mindset: Commercially driven, resilient, and excited by a busy "product-led" environment.


    Key Benefits
    • Salary: Up to £75,000 + 10% bonus.
    • Location: Hybrid London office (starting at 2 days, moving to 3).


    Salesforce Solution Architect (London Hybrid)

    England, London

    • £90,000 to £95,000 GBP
    • Architects Role
    • Skills: Technical Architect, Solution Architect, Salesforce, Salesforce Consultant, Financial Service, Banking, Sales cloud
    • Seniority: Senior

    Job description



    Salesforce Solution Architect



    Location: Hybrid (London)
    Salary: £90,000 - £95,000 + 15% bonus

    We are partnering with a rapidly growing Financial Services organisation that is looking for an experienced Salesforce professional to take ownership of their platform and play a pivotal role in shaping its future. This is an opportunity to join early, influence strategy, and help build a team around you as the business scales through 2026 and beyond.


    Key Responsibilities

    • Engage directly with business stakeholders to understand requirements and operational needs.
    • Translate stakeholder input into clear solution designs, data models, and platform workflows.
    • Take hands-on ownership of Salesforce development, administration, customisation, and integrations.
    • Design and deliver scalable solutions that balance immediate business needs with long-term platform health.
    • Own solutions end-to-end, from requirement gathering through design, build, and rollout.
    • Ensure solutions follow best practices around governance, security, and data quality.
    • Collaborate with cross-functional teams to deliver practical, production-ready outcomes.



    Ideal Candidate

    • Strong hands-on experience with Salesforce, including configuration, custom development, and integrations.
    • Proven ability to gather requirements and translate them into delivered solutions.
    • Background in consulting or delivery-focused roles (Senior Consultant / Manager level preferred).
    • Ability to design and implement solutions independently.
    • Solid understanding of platform governance, security, and data modelling.
    • Excellent communication skills to simplify complex topics for different audiences.
    • Salesforce certifications are highly advantageous.



    Why Apply?



    This is a rare opportunity to join a high-growth financial services business at a critical stage of its journey. You'll have autonomy, influence, and the chance to shape a Salesforce ecosystem from the ground up.


    Salesforce Delivery Manager

    England, London

    • £70,000 to £80,000 GBP
    • Project Managers Role
    • Seniority: Mid-level

    Job description



    Salesforce Delivery Manaher

    Location- London/Remote Uk wide (London Office)

    Contract Type- Permanent, Hours- Full Time, Salary - £70,000-£80,000

    This is an excellent opportunity for a Salesforce Delivery Manager with the necessary experience to join a fantastic consultancy in London

    Key responsibilities
    • Lead the end-to-end delivery of Salesforce projects, including project planning, execution, monitoring, and control
    • Project scope, goals, and deliverables in collaboration with multiple different stakeholders
    • Maintain & enhance project plans, ensuring they are aligned with project goals and objectives




    Requirements
    • Minimum of 4 years of experience in delivery management, with a proven track record of delivering Salesforce projects on time and within budget
    • Budgetary preparation experience
    • Certified Salesforce Administrator and/or Salesforce Project Manager
    • Strong understanding of Salesforce Sales Cloud & Service Cloud




    If you are interested in this role, please send all enquires to
    j.mist1@masonfrank.com



    Mason Frank International is a leading supplier of Salesforce.com consultants on both a permanent and contract basis throughout Europe. We endeavour to bring our candidates a number of opportunities across a variety of sectors and industries, relevant to what you are looking for. If this is not the opportunity for you then please still get in contact as we are currently recruiting for a number of positions both Functional and Technical.



    Mason Frank International Ltd is acting as an Employment Agency in relation to this vacancy. Please visit our website for more opportunities