Your current job search

28 search results

For Permanent in England

    Salesforce Service Cloud Administrator (Hybrid, London)

    England, London

    • £55,000 to £60,000 GBP
    • System Administrators Role
    • Skills: Salesforce, service cloud, omnichannel, Einstein bot, salesforce admin, administrator, salesforce certified, service cloud admin
    • Seniority: Mid-level

    Job description





    Role: Salesforce Administrator - Service Cloud Specialist
    Location: Hybrid (London-based)
    Salary: £60,000 + benefits

    About the Role:
    We are seeking a highly skilled Salesforce Administrator with a strong focus on Service Cloud to join our team. This is a fantastic opportunity to work on cutting-edge Salesforce solutions and play a key role in optimising customer service operations.

    Key Responsibilities:
    • Administer and maintain Salesforce Service Cloud environments
    • Configure and manage Einstein Bots for automated customer interactions
    • Implement and optimise Omnichannel routing for seamless service delivery
    • Collaborate with stakeholders to gather requirements and deliver tailored solutions
    • Ensure data integrity, security, and compliance within Salesforce
    • Provide user training and support for Salesforce functionality


    Requirements:
    • Proven experience as a Salesforce Administrator
    • Strong expertise in Service Cloud
    • Hands-on experience with Einstein Bots
    • Knowledge of Omnichannel features and best practices
    • Salesforce Administrator certification (preferred)
    • Excellent communication and problem-solving skills


    What We Offer:
    • Competitive salary: £60,000 + benefits
    • Hybrid working model (London-based)
    • Opportunity to work with a forward-thinking team and innovative technology




    CRM Manager

    England, London

    • £40,000 to £55,000 GBP
    • Marketing Automation Role
    • Seniority: Mid-level

    Job description



    CRM Manager (Salesforce Marketing Cloud) - London - Hybrid


    Sector: Purpose‑Driven Organisation with a Strong Mission


    About the Organisation

    We are a long‑established, values‑led organisation with a strong mission and a meaningful social purpose. Our group operates several well‑known consumer brands and is entering a new phase of growth, with increasing demand for highly personalised, data‑driven engagement. As we expand, we are investing heavily in CRM, automation, and customer experience to better serve the people who rely on us.

    About the Role

    We're looking for an experienced CRM Manager specialising in Salesforce Marketing Cloud to join our growing marketing and customer experience function.

    In this role, you'll be the in‑house expert responsible for planning, building, optimising, and reporting on all CRM and marketing automation activity. You'll work across multiple brands and collaborate closely with Marketing, Enquiries, and Operations to deliver seamless journeys, personalised campaigns, and measurable performance improvements.

    This is a hands‑on role suited to someone who blends technical CRM expertise with strategic thinking and data‑driven decision‑making.

    Key Responsibilities

    Platform Ownership & CRM Execution
    • Take full responsibility for how the organisation uses Salesforce Marketing Cloud across its brand portfolio, ensuring the platform is configured, maintained, and continually improved. Construct multi‑step communication flows-across email, SMS, and app‑based channels-using Marketing Cloud's automation and journey‑building tools. Experiment with variations in content, timing, and targeting to refine performance over time.


    Audience Structure & Data Stewardship
    • Shape how customer data is organised by defining segmentation rules, audience groupings, and contact structures to support personalised outreach. Oversee data hygiene processes, ensure compliance with data‑privacy standards, and maintain correct handling of permissions and opt‑outs. Investigate and remedy inconsistencies in data feeds or connections between systems (e.g., tracking systems, websites, CRM).


    Insight, Reporting & Measurement
    • Produce and maintain dashboards showing engagement, conversion patterns, retention metrics, and other CRM‑led performance indicators. Translate CRM activity into insights that help commercial and marketing teams make informed decisions. Review ongoing campaign trends and propose continual improvements.


    Candidate Requirements

    Experience & Technical Background
    • A minimum of 3 years working directly with Salesforce Marketing Cloud, with hands‑on ownership of builds and campaigns. Practical familiarity with core Marketing Cloud modules such as automation features, messaging tools, advertising connections, and analytics interfaces. Experience connecting Marketing Cloud to other digital systems (for example: CRMs, content platforms, call‑tracking tools, or similar environments).


    Data Knowledge & Compliance
    • Strong understanding of how to manage customer data responsibly, including segmentation logic, consent handling, and GDPR‑aligned processes. Comfortable reviewing, cleaning, and validating datasets using spreadsheet tools or analytics platforms.


    Communication & Collaboration
    • Able to explain technical CRM setups to colleagues without technical backgrounds. Confident working across multiple teams to gather requirements, clarify workflows, and support operational delivery.


    If you would like to know more, feel free to reach out via the contact information below:


    Email:
    a.adesanya1@masonfrank.com

    Salesforce Solution Architect (London Hybrid)

    England, London

    • £100,000 to £120,000 GBP
    • Architects Role
    • Skills: Salesforce, solution architect, sf, salesforce platform developer, salesforce architect
    • Seniority: Senior

    Job description

    Salesforce Solution Architect



    Location: London (Hybrid / 1 day per week in office)
    Salary: £100,000 - £120,000 per annum
    Type: Permanent


    About the Opportunity



    I'm working with one of the leading Salesforce partners in the UK, a business that's experiencing rapid growth and winning some of the biggest projects in the market. They're looking for a Salesforce Solution Architect who can be a true all-rounder-someone comfortable in pre-sales conversations, confident in solution design, and experienced in multi-cloud implementations.

    This is a fantastic chance to join a high-performing team where you'll have autonomy, flexibility, and exposure to enterprise-level projects.


    What You'll Be Doing

    • Leading solution architecture and design for complex Salesforce projects.
    • Supporting pre-sales activities-scoping, proposals, and client presentations.
    • Driving multi-cloud implementations across Sales, Service, Marketing, and more.
    • Acting as a trusted advisor to clients, ensuring solutions align with business goals.



    What We're Looking For

    • Strong pre-sales experience and ability to engage with senior stakeholders.
    • Proven track record in solution build/design, ideally within a Salesforce partner environment.
    • Hands-on experience with multi-cloud Salesforce implementations.



    Why This Role Stands Out

    • Join one of the best Salesforce partners in the UK, recognised for excellence.
    • Be part of a rapidly growing team delivering high-profile projects.
    • Enjoy a flexible hybrid working model (1 day per week in office).
    • Competitive salary and benefits package.



    If you're a Salesforce Solution Architect looking for your next challenge with a top-tier partner, get in touch today. I'd love to share more details and discuss how this could be the perfect next step for you.

    new

    Marketing Automation Solutions Consultant (Pardot/MCAE)

    England, London

    • £45,000 to £60,000 GBP
    • Marketing Automation Role
    • Skills: Pardot, Marketing Automation, MQLs, SQLs, Lead Nurture, Data Cloud
    • Seniority: Mid-level

    Job description



    Marketing Automation Consultant



    I'm supporting a business that is looking for a Marketing Automation Consultant who can take charge of delivering technical solutions and act as a key partner to their clients. The position involves running early‑stage scoping conversations, mapping out what customers need, and guiding how marketing technology is set up and used.

    You'll play an important role in helping clients get real value from their platforms, ensuring smooth implementation and contributing to ongoing improvements across their marketing systems. If you enjoy working at the intersection of technology and customer engagement, this could be a strong next step.

    What You'll Do

    • Facilitate initial technical discussions to understand client objectives and translate them into clear documentation.
    • Work alongside internal and client‑side teams to outline solution approaches that follow platform‑specific best practice.
    • Convert high‑level plans into structured technical documents that developers or technical teams can follow.
    • Coordinate the rollout of new systems or enhancements, supporting data transfers and guiding users through new features and processes.
    • Explore both established and emerging tools to enhance delivery quality and broaden service capabilities.

    Skills & Experience Needed

    • Strong familiarity with the Salesforce ecosystem in products like Pardot/MCAE, Marketing Cloud Engagement, and Data Cloud; relevant certifications are highly beneficial.
    • Experience working with tools that support lead capture, qualification, analytics, or reporting.
    • Ability to oversee full solution lifecycles, from early discovery through to go‑live and user enablement.
    • Solid project coordination capabilities, including handling timelines, risks, and stakeholder communication.
    • Background in consulting or client‑facing technical work, with an interest in improving how organisations use their marketing technologies.


    If you're looking for a position that blends platform expertise with client partnership and solution ownership, we encourage you to get in touch.




    Email - a.adesanya1@masonfrank.com

    Marketing Automation Specialist - 6m - FTC

    England, London, City of London

    • £35,000 to £45,000 GBP
    • Marketing Automation Role
    • Skills: Salesforce Marketing Cloud
    • Seniority: Mid-level

    Job description



    Marketing Automation Specialist - 6 month Fixed Term Contract



    Join a leading organisation in their industry as a Marketing Automation Specialist! This role involves crafting and executing automated CRM email marketing campaigns using Salesforce Marketing Cloud. Collaborate closely with a Marketing Automation Manager to enhance campaign performance and build digital assets such as landing pages and forms.



    Key Responsibilities:

    • Develop and execute automated email campaigns within a B2C framework using platforms like Salesforce Marketing Cloud
    • Working with CRM and Digital teams across Regions and countries
    • Build and optimise digital assets such as landing pages, forms, and email templates.
    • Utilise Salesforce to support campaign tracking and data management.




    Key Skills & Experience:
    • Proven experience using Salesforce Marketing Cloud within a professional setting.
    • Strong proficiency in executing automated CRM campaigns
    • Hands-on experience with tracking/analysing campaign performance data in Salesforce
    • Skilled in creating and managing digital marketing assets.




    About the Company:

    This organisation is a leader in its field, known for valuing and investing in its marketing team. With the recent addition of a Marketing Automation Manager, this is an exciting time to join their journey and make a significant impact as part of their growing centre of excellence.



    How to Apply:

    If this opportunity aligns with your skills and career aspirations, we'd love to hear from you!
    • Email: a.adesanya1@masonfrank.com
    • Telephone: 020 3148 4636




    Submit your CV today or reach out via email or phone to learn more about this role.

    Marketing Automation Manager

    England, London, City of London

    • £40,000 to £55,000 GBP
    • Marketing Automation Role
    • Skills: Marketing Automation - Pardot
    • Seniority: Mid-level

    Job description



    Marketing Automation Manager



    Join a leading organisation that leverages Salesforce and Pardot to drive its own marketing and business growth. As an end user, our company is committed to maximising the value of our marketing automation platforms to support internal teams and deliver measurable results.



    In this role, you will work closely with marketing and sales stakeholders to manage and optimise Salesforce and Pardot, focusing on campaign execution, lead nurturing, and reporting. You will be responsible for building and maintaining automated marketing programmes, ensuring data quality, and providing actionable insights to support business objectives. The position is hands-on and collaborative, with opportunities to recommend process improvements and best practices across the organisation.



    Key Skills
    • Experience in a marketing automation-focused role, ideally a user of Salesforce and Pardot
    • Strong stakeholder management skills, including working with senior leadership
    • Proven ability to design and implement lead nurture programmes
    • Familiarity with reporting and analytics within Salesforce and Pardot
    • Salesforce certifications are an advantage, but not essential




    They offer a supportive environment with regular training and opportunities to develop your expertise in Salesforce and Pardot. If you are passionate about marketing automation and want to make a direct impact within a dynamic business, we would love to hear from you.



    To learn more, please apply with your CV or contact us directly:

    • Email: a.adesanya1@masonfrank.com
    • Telephone: +44 20 3148 4636

    new

    Salesforce Administrator

    England, Greater Manchester, Manchester

    • £45,000 to £50,000 GBP
    • System Administrators Role
    • Skills: Salesforce
    • Seniority: Mid-level

    Job description



    We are hiring for:

    As our Salesforce lead, you'll be the in‑house specialist, the person people turn to for insight, innovation, and solutions. You'll refine how we work, build intelligent automations, and use Salesforce technologies to make our teams more connected and efficient. It's an excellent opportunity for someone proactive and technically confident.

    This role reports directly to the Chief Operating Officer and will operate with a high degree of independence and accountability. The Salesforce Administrator will have no direct reports but will work collaboratively across departments to support and influence how Salesforce is used throughout the business.

    This is a hybrid role and will typically be based in Greater Manchester. However, it may occasionally require travel to other locations as necessary to fulfil the duties and responsibilities of the position.

    Key responsibilities
    • Take ownership of the Salesforce Sales Cloud platform, ensuring it runs efficiently and continues to evolve in line with business needs.
    • Design, refine, and enhance automations, flows, and process functionality to improve efficiency and user experience.
    • Shape and deliver the Salesforce roadmap, driving ongoing improvements and innovation across the system.
    • Oversee integrations with external tools and third‑party applications to ensure seamless connectivity and data flow.
    • Safeguard the quality, accuracy, and security of business data within Salesforce.
    • Act as the Salesforce advocate, supporting users, gathering feedback, and delivering training to help teams get the most from the platform.
    • Introduce and implement new capabilities and solutions that contribute to better business performance.
    • Research, test, and guide the rollout of emerging Salesforce technologies, including Agentforce, Data Cloud and Shield.
    • Partner closely with teams across Sales, Operations, Technical and Leadership to ensure Salesforce aligns with company goals and supports strategic growth.
    • To always dress and act in a professional manner.
    • Represent the company professionally in all interactions, leading by example and adhering to safe working practices.
    • Participate constructively in the Annual Staff Review process and undertake any other reasonable tasks as required.


    Experience and Knowledge Requirements
    • Need to be eligible for security clearance in the UK.
    • Confident working independently to manage and develop a Salesforce environment, from everyday admin tasks to more advanced configuration.
    • Proactive and self‑motivated, with the ability to take ownership of Salesforce strategy, innovation and continuous improvement.
    • Strong technical knowledge of Salesforce Sales Cloud and related tools, with proven experience delivering system enhancements, process improvement and automation.
    • Skilled in building and optimising Flows, automations, dashboards and reports to drive efficiency, insight and productivity.
    • Clear and confident communicator, capable of translating complex business requirements into practical Salesforce solutions.
    • Solid background as a Salesforce Administrator, ideally gained over three or more years in a similar role.
    • Salesforce Administrator or Advanced Administrator certification preferable.
    • Awareness or experience of AI‑powered Salesforce technologies, including Agentforce and Data Cloud.
    • Strong attention to detail, data accuracy and document standards.

    CRM Systems Manager - Hubspot

    England, London

    • £50,000 to £65,000 GBP
    • Marketing Automation Role
    • Skills: Hubspot, Sales Hub, Marketing Hub, Service Hub
    • Seniority: Senior