Senior Implementation Manager

Overview

We are seeking a Salesforce Solutions Architect to serve as Senior Implementation Manager, leading the Implementation Specialists team in a player/coach capacity. This role combines hands-on Salesforce architecture and team management responsibilities.

The Senior Implementation Manager will work directly with senior leadership to ensure high-quality customisation, integration, and administration of the organisation's CRM Platform. The ideal candidate excels at cross-team collaboration, including with Client Success Managers, Support Desk teammates, and 3rd-party vendors, while delivering scalable and strategic Salesforce solutions.

Key Responsibilities

Leadership & Management

• Supervise and mentor the Junior Implementation Specialist, ensuring successful project execution.
• Manage team resources across weekly sprints for optimal allocation and utilization.
• Lead system conversion projects and new integration implementations with accurate, timely delivery.
• Coordinate with 3rd-party developers, balancing workload across internal and external resources, while managing project timelines and budgets.

Technical Expertise

• Oversee daily customization of multiple Salesforce instances with a Practifi overlay.
• Design and manage complex workflows using Salesforce declarative tools.
• Develop and deploy custom reports and dashboards tailored to CSM requirements.
• Configure integrations between Salesforce and external platforms.
• Perform data exports, transformations, and imports between systems.
• Ensure all deliverables align with project scope and quality standards.
• Manage QA processes for all team deliverables.
• Write work item descriptions and document instance changes.
• Stay current on Salesforce releases, recommending new features for adoption.

Collaboration & Communication

• Partner effectively with Client Success Managers and Support Desk teammates.
• Work closely with 3rd-party technology vendors to ensure seamless integration.
• Track and report project resource usage and provide regular stakeholder updates.

Strategic Planning

• Navigate a fast-paced environment with shifting priorities and complex challenges.
• Translate business requirements into actionable Salesforce implementation work.
• Recommend system improvements and feature adoption to enhance organisational outcomes.

Requirements

• 5+ years of Salesforce Administrator experience.
• 3+ years of Salesforce Solutions Architect experience.
• 1+ year people management experience.
• Proven ability to translate business requirements into Salesforce technical implementations.
• Hands-on experience with Practifi or other financial services ISV Salesforce platforms.
• Proficiency in Microsoft Office (especially Excel).
• Strong knowledge of Salesforce custom objects, flows, triggers, and Lightning components/pages.
• Familiarity with SOQL/SQL.
• Experience in Wealth Management or Financial Services.
• Diligent, detail-oriented, and strategic thinker.

Opportunity

This role is ideal for a candidate ready to step into a leadership position, manage a growing team, and leverage their expertise in Salesforce to drive successful implementation projects across a dynamic environment.

Tenth Revolution, powered by Mason Frank, is a global leader in Salesforce.com recruitment, specialising solely in connecting Salesforce professionals with opportunities.

Salesforce Administrator

New York City (Hybrid)

Summary

We're seeking a hands-on Salesforce Administrator to serve as the primary owner of our Salesforce environment. This business-facing role focuses on supporting sales and revenue teams through expert configuration, insightful reporting, impeccable data quality, and light customization/integration work. You'll collaborate closely with sales leadership, Sales Technology, and IT while driving user adoption and platform maturity.

Responsibilities

Salesforce Administration & Support (~60%)

• Primary point of contact for all Salesforce configuration, security, user management, and enhancements
• Build and maintain fields, page layouts, record types, validation rules, flows, process builder, and approval processes
• Create and optimize reports, dashboards, list views, Account Hierarchy, Territory Management, and assignment rules
• Manage sandboxes, change sets, deployments, and third-party apps (e.g., SalesConnect, CPQ, outreach tools)
• Deliver training, documentation, and ongoing support to sales and revenue teams; lead adoption initiatives
• Partner with Sales Tech/IT on release management and new feature evaluation

Light Development & Integration (~20%)

• Collaborate on solutions requiring Apex triggers, Lightning Web Components, Visualforce, or advanced Flow
• Support integrations with marketing automation, CPQ, ERP, data warehouse, etc., via APIs or middleware
• Ensure all custom work is scalable, documented, and version-controlled

Data Management & Quality (~20%)

• Own end-to-end data integrity, deduplication (Cloudingo, DemandTools, Validity), enrichment, and cleansing
• Execute regular and ad-hoc imports/exports, mass updates, and scheduled maintenance
• Monitor and reconcile data across integrated systems

Requirements

Required

• Salesforce Administrator certification (current ADM-201 or equivalent)
• 3-5+ years of hands-on Salesforce administration in a sales/revenue operations environment
• Expert in Sales Cloud configuration, security model, reporting, dashboards, forecasting, and territory management
• Proven data management skills (Data Loader, deduplication, mass updates)
• Strong stakeholder management, requirements gathering, training, and communication abilities
• Proficiency in Excel (pivot tables, VLOOKUP; macros a plus)

Preferred

• Additional certifications (Advanced Admin, Platform App Builder, Sales Cloud Consultant)
• Light coding experience (Apex, LWC, Visualforce)
• Exposure to middleware/ETL tools (MuleSoft, Boomi, Informatica, etc.) and apps like Marketo, Outreach, Gong, or CPQ
• Background in sales ops, rev ops, enablement, or change management

Tenth Revolution, powered by Mason Frank, is a global leader in Salesforce.com recruitment, specializing solely in connecting Salesforce professionals with opportunities.

Job Title: Director, CRM & Sales Systems

Position Overview

The Director, CRM & Sales Systems will oversee the strategy, development, and day-to-day management of the organization's sales technology ecosystem. This includes ownership of the Salesforce platform and other tools that support distribution, enablement, and operational effectiveness. The role is accountable for establishing a long-term vision for CRM capabilities, ensuring strong adoption, optimizing processes, improving data quality, and enabling reporting and analytics to support business growth.

This leader will collaborate closely with teams across Sales, Relationship Management, Technology, Marketing, and Finance to understand business needs, refine workflows, and guide enhancements from concept through execution.

Key Responsibilities:
- Oversee the development and implementation of sales enablement platforms.
- Collaborate with cross-functional teams to optimize the Salesforce ecosystem.
- Analyze data to provide insights that improve sales operations and efficiencies.
- Lead training programs to equip sales personnel with essential tools and knowledge.
- Stay updated on industry trends to drive innovative solutions within the team.

Ideal candidates will possess strong skills in Sales Operations and Salesforce, demonstrating their ability to enhance productivity and foster collaboration.

In addition to a competitive salary, the role offers a comprehensive benefits package, including a 401(K) match, reduced-priced shares, medical and dental insurance, and pension contributions.

If you are passionate about sales enablement and thrive in an onsite collaborative environment, we encourage you to apply for this exciting opportunity.

Senior Salesforce Engineering Lead

Overview
This position combines deep Salesforce technical expertise with strong leadership capability. The Salesforce Engineering Lead is responsible for driving high-quality solution delivery, guiding a team of developers, and setting the technical direction for all Salesforce engineering work. The role is equally focused on hands-on development and technical leadership-ensuring scalable architecture, clean code, and alignment with strategic business goals.

Core Responsibilities

Technical Leadership & Team Enablement

• 
  
  Lead and mentor a team of Salesforce engineers, providing direction, code-level guidance, and professional development.
• 
  
  Establish and uphold internal coding conventions and quality control standards.
• 
  
  Review complex code contributions, ensuring solutions meet performance expectations.
• 
  
  Work closely with solution architects and product stakeholders to translate functional requirements into robust technical designs.
• 
  
  Serve as an escalation point for complex issues and technical blockers within the development team.

Solution Architecture & Collaboration

• 
  
  Participate in architectural discussions and influence build vs. buy and declarative vs. coded solution decisions.
• 
  
  Collaborate cross-functionally to validate solution approaches and integration patterns.
• 
  
  Ensure all customizations and system extensions align with platform governance and best practices.
• 
  
  Clearly articulate architectural trade-offs to both technical and business stakeholders.

Development & Delivery Oversight

• 
  
  Design, code, and implement Salesforce components using Apex, Lightning Web Components, and API integrations.
• 
  
  Oversee external system integrations and data synchronization strategies.
• 
  
  Enforce testing coverage and lead deployment pipelines leveraging CI/CD best practices.
• 
  
  Maintain focus on reusability, performance optimization, and maintainability in all deliverables.

Innovation & Continuous Improvement

• 
  
  Stay ahead of platform updates and evolving Salesforce ecosystem capabilities.
• 
  
  Drive adoption of new tools and frameworks that improve code quality and developer efficiency.
• 
  
  Promote a culture of technical excellence, accountability, and knowledge sharing.
• 
  
  Ensure adherence to enterprise security and compliance standards in all development activities.

Required Background

Education

• 
  
  Bachelor's degree in Computer Science, Information Systems, or related field-or equivalent experience.

Experience

• 
  
  7+ years of Salesforce software engineering experience across Apex, LWC, and API integration.
• 
  
  Minimum 3 years in a technical leadership, team lead, or senior mentor role.
• 
  
  Demonstrated success in defining development frameworks and scaling engineering practices.
• 
  
  Hands-on experience with Salesforce DevOps, CI/CD, and version control tools.

Preferred Certifications

• 
  
  Salesforce Platform Developer I & II.
• 
  
  Salesforce System or Application Architect certification.
• 
  
  Additional credentials (Admin, App Builder) beneficial.

Technical Proficiencies

• 
  
  Strong command of Apex (triggers, async jobs, bulkification).
• 
  
  Advanced LWC development and front-end integration experience.
• 
  
  Deep understanding of data modeling, Salesforce security layers, and API frameworks.
• 
  
  Broader technical stack familiarity (JavaScript, REST APIs, SQL/ETL).
• 
  
  Proven experience managing Salesforce DX, Git, and automated deployment pipelines.

Leadership Attributes

• 
  
  Adept at balancing technical depth with high-level strategic planning.
• 
  
  Excellent communicator capable of bridging technical and non-technical teams.
• 
  
  Skilled in performance coaching, mentoring, and fostering collaboration.
• 
  
  Strategic thinker who remains highly engaged in day-to-day delivery.

Salesforce Administrator - Miami, FL

About the Role
We are seeking a skilled Salesforce Administrator to lead the implementation, adoption, and ongoing management of a Salesforce constituent relationship management system across multiple departments. This individual will ensure the platform aligns with organizational objectives, adheres to best practices, and enables data-driven decision-making across the organization.

The Administrator will collaborate with stakeholders to gather requirements, design solutions, implement system changes, and provide training to end-users. They will also manage reporting, dashboards, and integrations to enhance operational efficiency and data integrity.

Key Responsibilities

• 
  
  Serve as the primary Salesforce Administrator and main point of contact for the organization's CRM system.
• 
  
  Manage all aspects of Salesforce database administration, including constituent data, program tracking, and application configuration.
• 
  
  Oversee user and license management, including setup, deactivation, roles, profiles, permission sets, and public groups.
• 
  
  Configure Salesforce features such as custom objects and fields, flows, approval processes, dynamic actions, page layouts, record types, custom settings, and reports/dashboards.
• 
  
  Gather and translate business requirements into scalable Salesforce solutions and best-practice workflows.
• 
  
  Perform proactive system maintenance, including security audits, release updates, and health checks.
• 
  
  Maintain and improve data quality through routine management, automation, and mass updates using tools such as Data Loader.
• 
  
  Install, configure, and maintain third-party Salesforce applications, including document management, events, and fundraising tools.
• 
  
  Conduct user training and create documentation to strengthen Salesforce expertise across the organization.
• 
  
  Enable teams to make data-driven decisions by providing insights via dashboards, KPIs, and reporting.
• 
  
  Continuously evaluate processes, recommend improvements, and implement strategies for better data governance and operational efficiency.
• 
  
  Manage Salesforce Marketing Cloud (Account Engagement), including list building, automation rules, engagement programs, and data tracking.
• 
  
  Collaborate with department leaders to optimize marketing and operational processes using Salesforce data and tools.

Qualifications & Skills

• 
  
  Proven experience as a Salesforce Administrator, ideally with experience in nonprofit or multi-departmental organizations.
• 
  
  Strong understanding of Salesforce configuration, automation, reporting, and integrations.
• 
  
  Experience managing Marketing Cloud or similar Salesforce marketing platforms.
• 
  
  Excellent problem-solving, communication, and stakeholder management skills.
• 
  
  Ability to train and mentor staff on Salesforce best practices and data management.

Senior Implementation Manager / Salesforce Solutions Architect

Overview

We are seeking a Salesforce Solutions Architect to serve as Senior Implementation Manager, leading the Implementation Specialists team in a player/coach capacity. This role combines hands-on Salesforce architecture and team management responsibilities.

The Senior Implementation Manager will work directly with senior leadership to ensure high-quality customization, integration, and administration of the organization's CRM Platform. The ideal candidate excels at cross-team collaboration, including with Client Success Managers, Support Desk teammates, and third-party vendors, while delivering scalable and strategic Salesforce solutions.

Key Responsibilities

Leadership & Management

• Supervise and mentor the Junior Implementation Specialist, ensuring successful project execution.
• Manage team resources across weekly sprints for optimal allocation and utilization.
• Lead system conversion projects and new integration implementations with accurate, timely delivery.
• Coordinate with third-party developers, balancing workload across internal and external resources, while managing project timelines and budgets.

Technical Expertise

• Oversee daily customization of multiple Salesforce instances.
• Design and manage complex workflows using Salesforce declarative tools.
• Develop and deploy custom reports and dashboards tailored to CSM requirements.
• Configure integration between Salesforce and external platforms.
• Perform data exports, transformations, and imports between systems.
• Ensure all deliverables align with project scope and quality standards.
• Manage QA processes for all team deliverables.
• Write work item descriptions and document instance changes.
• Stay current on Salesforce releases, recommending new features for adoption.

Collaboration & Communication

• Partner effectively with Client Success Managers and Support Desk teammates.
• Work closely with third-party technology vendors to ensure seamless integration.
• Track and report project resource usage and provide regular stakeholder updates.

Strategic Planning

• Navigate a fast-paced environment with shifting priorities and complex challenges.
• Translate business requirements into actionable Salesforce implementation work.
• Recommend system improvements and feature adoption to enhance organizational outcomes.

Requirements

• 5+ years of Salesforce Administrator experience.
• 3+ years' Salesforce Solutions Architect experience.
• 1+ year of people management experience.
• Proven ability to translate business requirements into Salesforce technical implementations.
• Hands-on experience with Practifi or other financial services ISV Salesforce platforms.
• Proficiency in Microsoft Office (especially Excel).
• Strong knowledge of Salesforce custom objects, flows, triggers, and Lightning components/pages.
• Familiarity with SOQL/SQL.
• Experience in Wealth Management or Financial Services.
• Diligent, detail-oriented, and strategic thinker.

Opportunity

This role is ideal for a candidate ready to step into a leadership position, manage a growing team, and leverage their expertise in Salesforce and Practifi to drive successful implementation projects across a dynamic environment.

An established Salesforce End-User in the DC/Maryland area is hiring a Salesforce Technical Lead to their team. The right person will come from a hands on SF Development background, will be comfortable interacting with key business stakeholders & executives, and will be comfortable leading projects that involve both Salesforce and MuleSoft.

Please note this is a hybrid role in DC/Maryland



We are seeking…

• Minimum of 6 years as a Sr. Salesforce Developer/Technical Lead
• Languages: APEX, Lightning Web Components, Visualforce Pages, JavaScript
• Experience leading at least one MuleSoft project
• Technical leadership, following best practices including integration and application development, deployment, testing (unit and systems), and iterative refinement
• Solid understanding of and detailed experience with Salesforce architecture and API
• Proven ability to speak with key business stakeholders and executives
• Certifications (preferred): Platform Developer I, Platform Developer II, JavaScript Developer I, MuleSoft Developer

SALESFORCE PROFESSIONALS, Don't miss out an opportunity to be a valued part of this company and send your resume now to Brett at b.nason@masonfrank.com. Call Brett Nason for more information at 646-580-7483. *Send your resume now to Brett at b.nason@masonfrank.com before interview considerations are terminated.

Mason Frank International is the global leader for Salesforce.com recruitment, advertising more Salesforce.com jobs than any other agency. We deal with both Salesforce.com Partners & End Users throughout North America. By specializing solely in placing candidates in the Salesforce.com market I have built relationships with most of the key employers in North America and have an unrivaled understanding of where the best opportunities and Salesforce.com jobs are.

SFDC / Developer / Maryland / MuleSoft / Apex / API / Mason Frank

We are partnered with a technology first organisation who is growing their portfolio. They are seeking a HubSpot Consultant to help them migrate a division of their organisation onto HubSpot as well as assist with an integration into Salesforce. This remote contract position, with an expected start date of early December, 2025.


Key Responsibilities and Requirements:

- Strong understanding of HubSpot's functionality and integration's with Salesforce.
- Strong Marketing Automation technology skills.
- Excellent communication skills to foster collaboration.
- Ability to analyse and solve complex problems effectively.
- Comfortable in a "Sprint" environment


This role is ideal for a professional who thrives in a collaborative environment and is eager to leverage their expertise to contribute to the team's success.

About the Role

A fast-growing consulting organization is seeking an experienced MuleSoft Architect to join a collaborative, people-focused team. This company partners with organizations across a variety of industries to streamline operations, modernize systems, and deliver end-to-end solutions that connect front-office and back-office platforms. With a global footprint and a reputation for high-quality delivery, they work on meaningful, impactful projects using cutting-edge technologies within the Salesforce ecosystem and beyond.

If you're looking to join a team that values innovation, mentorship, and solving complex technical challenges, this is a great opportunity to make a real impact.

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Responsibilities

• 
  
  Identify, evaluate, and recommend technologies based on project requirements and current industry trends
• 
  
  Develop application frameworks and establish coding standards and best practices
• 
  
  Lead development efforts-guiding, supporting, and unblocking technical team members
• 
  
  Provide hands-on contributions across design, coding, testing, and documentation
• 
  
  Troubleshoot and resolve technical design and implementation issues
• 
  
  Analyze, architect, develop, test, debug, and deploy software in an agile environment
• 
  
  Manage priorities, timelines, risks, and deliverables across medium to large projects
• 
  
  Communicate effectively with business and technical stakeholders to translate requirements into scalable solutions
• 
  
  Document and obtain approval for architectural and application design decisions
• 
  
  Offer strategic guidance on system architecture, integrations, business process design, and overall solution approach
• 
  
  Mentor and support junior team members

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Qualifications

• 
  
  5+ years of experience in architecture, design, and implementation of MuleSoft integrations
• 
  
  Strong hands-on development experience across the full lifecycle
• 
  
  Strong analytical and strategic thinking skills, with a bias for execution
• 
  
  Excellent interpersonal and stakeholder-facing communication abilities
• 
  
  Strong written and verbal communication skills