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For Permanent in England

    Salesforce Release Manager

    England, West Midlands, Birmingham

    • £60,000 to £75,000 GBP
    • Developers Role
    • Seniority: Senior

    Job description



    Job Title: Salesforce Release Manager
    Location: Remote (UK-based only)
    Contract Type: Fixed Term - 12 Months
    Salary: £60,000-£75,000 per annum

    About Us



    A leading manufacturing business headquartered in Birmingham, UK, committed to innovation, quality, and customer satisfaction. As they continue to expand our digital transformation journey, they are are looking for a skilled Salesforce Release Manager to join the team on a 12-month fixed-term contract. This is a key role supporting the stability and evolution of our Salesforce platform, which is critical to the commercial operations.

    Role Overview



    As a Salesforce Release Manager, you will oversee the planning, coordination, and execution of Salesforce releases across multiple environments. You'll work closely with internal stakeholders, Salesforce developers, and third-party vendors to ensure that all releases are delivered efficiently, with minimal disruption to users and business operations.

    Key Responsibilities



    • Own and manage the end-to-end Salesforce release lifecycle, including sandbox management, deployment planning, and release governance.


    • Coordinate with development, QA, and business teams to schedule, test, and deploy changes to Salesforce environments.


    • Ensure release documentation, change logs, and rollback plans are accurately maintained.


    • Champion best practices in version control, CI/CD pipelines, and Salesforce DevOps tools (e.g., Gearset, Copado, Jenkins).


    • Conduct impact assessments for new releases and support regression testing and defect resolution.


    • Work with internal stakeholders to align release planning with business priorities and seasonal operational needs.


    • Monitor and enforce compliance with change management policies and governance processes.

    Required Skills & Experience



    • Proven experience as a Salesforce Release Manager or in a similar Salesforce DevOps/change management role.


    • Strong knowledge of Salesforce platform architecture, configuration, and release management practices.


    • Experience with version control systems (e.g., Git) and CI/CD tools for Salesforce.


    • Familiarity with tools such as Gearset, Copado, or similar release management platforms.


    • Excellent stakeholder communication skills and the ability to coordinate across technical and non-technical teams.


    • Ability to work independently and remotely, with strong time management and attention to detail.


    • Must be based in the UK and eligible to work without sponsorship.

    Desirable



    • Salesforce certifications (e.g., Platform App Builder, Administrator, or DevOps-related certifications).


    • Previous experience working within a manufacturing or industrial business environment.


    • Experience supporting agile software delivery teams.

    What is on Offer



    • Competitive salary of £60,000-£75,000 per annum.


    • 12-month fixed-term contract with the potential for extension or permanent opportunities.


    • Fully remote working with flexible hours.


    • Opportunity to contribute to a major Salesforce transformation project in a growing organisation.


    If you are interested in this role, please send all enquires to
    j.mist1@masonfrank.com

    Mason Frank International is a leading supplier of Salesforce.com consultants on both a permanent and contract basis throughout Europe. We endeavour to bring our candidates a number of opportunities across a variety of sectors and industries, relevant to what you are looking for. If this is not the opportunity for you then please still get in contact as we are currently recruiting for a number of positions both Functional and Technical.

    Mason Frank International Ltd is acting as an Employment Agency in relation to this vacancy. Please visit our website for more opportunities

    Salesforce Technical Lead/Architect

    England, London

    • £90,000 to £120,000 GBP
    • Architects Role
    • Skills: Salesforce
    • Seniority: Senior

    Job description



    JOB PURPOSE

    Salary: 90,000-120,000 + Benefits

    3 days per week in the London Office

    Looking for a seasoned CRM Tech Lead to oversee and manage the sophisticated Salesforce platform, with a focus on Sales Cloud, Service Cloud, Commerce Cloud (B2C), and Agentforce.

    As the CRM Tech Lead, you will be the primary technical authority responsible for the analysis, architecture, design, implementation, and ongoing support of scalable Force.com solutions, collaborating closely with our external partner network. You will take ownership of the technical solution and process design-including scenario planning, flow mapping, and customer journey development-alongside prototyping, configuration, testing, training, and defining end-user support protocols.

    In this role, you will work hand-in-hand with the MarTech, Digital Products, Data, and Integrations Leads within the Technology Delivery team, as well as business stakeholders, to define innovative technology roadmaps that enable the organisation to meet its strategic goals.

    The ideal candidate combines strong technical expertise with excellent communication skills, bridging the gap between technical teams and business stakeholders effectively.


    KEY RESPONSIBILITIES


    • Lead Salesforce Strategy Execution: Drive the implementation of the Salesforce strategy aligned with business goals.


    • Stay Current with Salesforce Innovations: Keep up to date with Salesforce advancements to guide strategic enhancements.


    • Manage External Partners: Oversee and coordinate third-party contractors, including administrators and developers, as needed.


    • Mentor and Develop Team Members: Provide guidance and support to foster team growth and professional development.


    • Resource Planning: Collaborate with program managers to allocate resources effectively, balancing workload and priorities.


    • Lead Solution Design & Architecture: Direct the design and architecture of Salesforce solutions across multiple clouds (Sales, Service, Commerce, Agentforce).


    • Ensure Best Practices Compliance: Ensure solutions are scalable, secure, and aligned with industry standards.


    • Serve as Primary Salesforce Liaison: Act as the main contact for Salesforce initiatives and own the overall technical architecture.


    • Collaborate with Stakeholders: Engage with stakeholders to gather requirements and translate them into effective technology solutions.


    • Own Process and Solution Design: Lead scenario planning, flow mapping, customer journey design, prototyping, configuration, testing, training, and support procedures.


    • Drive Change Management: Facilitate successful adoption of Salesforce solutions across the organization.


    • Enforce Governance and Policies: Establish and maintain governance around Salesforce usage and data management.


    • Monitor Performance: Track system performance and user adoption, making improvements where necessary.


    • Manage Vendor Relationships: Coordinate with vendors, Salesforce reps, and managed service providers.


    • Maintain Documentation: Keep comprehensive records of system designs, processes, and protocols.



    PERSON SPECIFICATION


    • Innovative: Proactively generates new ideas and challenges existing methods.


    • Adaptable: Adjusts working style to meet the needs of diverse business areas.


    • Collaborative: Builds strong relationships and works effectively within teams.


    • Results-Focused: Delivers high-quality outcomes and takes ownership of responsibilities.


    • Effective Communicator: Excels in both written and verbal communication.


    • Detail-Oriented: Maintains high accuracy and thoroughness.


    • Organized & Proactive: Self-driven with strong organizational skills.


    • Analytical: Solves complex problems through critical thinking.


    • Resilient: Demonstrates persistence in overcoming challenges.


    • Personable: Builds rapport across the organization with a positive demeanor.


    • Flexible: Willing to support tasks outside of regular duties as needed.


    • Multitasker: Capable of managing multiple priorities independently.



    SKILLS AND EXPERIENCE

    Essential:


    • Extensive Salesforce experience across multiple clouds, including Sales Cloud, Service Cloud, and Commerce Cloud (B2C).


    • Solid knowledge of DevOps best practices and CI/CD automation, with hands-on experience using Copado for Salesforce release management.


    • Proven expertise in solution architecture and system integration.


    • Proficiency in Salesforce development, including Apex, Visualforce, triggers, batch processes, APIs, and web services.


    • Familiarity with coding standards, deployment workflows, integration, and security best practices.


    • Strong command of Salesforce declarative tools like Workflow, Flows, Process Builder, and App Builder.


    • Deep understanding of the Salesforce ecosystem and associated toolsets.


    • Excellent problem-solving and troubleshooting capabilities.


    • Strong customer-facing skills.

    new

    Salesforce Solution Architect - (Loyalty Cloud Focus)

    England, London

    • £100,000 to £120,000 GBP
    • Architects Role
    • Skills: Salesforce Loyalty Cloud
    • Seniority: Senior

    Job description



    Salesforce Solution Architect - (Loyalty Cloud Focus)

    Base salary range: £100,000-£120,000

    Hybrid | London Office

    Are you a visionary Salesforce Solution Architect ready to design enterprise-grade solutions that unlock real business value? Join a dynamic consultancy working on cutting-edge Salesforce implementations across Loyalty Cloud, Sales, Service, and Experience Clouds.

    As a Salesforce Solution Architect, you'll be the bridge between complex business requirements and elegant technical solutions. You'll:
    • Translate business and technical needs into scalable Salesforce capabilities.
    • Model processes, architecture, and data structures to support strategic initiatives.
    • Develop robust, enterprise-grade architecture that maximizes Salesforce platform value.
    • Align business strategy with technological direction.
    • Guide and mentor teams, enforce architectural standards, and support delivery excellence.


    Skills & Experience
    • Proven experience as a Salesforce Solution Architect, including recent Loyalty Cloud implementations.
    • Deep knowledge of Salesforce product suite and cross-cloud integrations.
    • Strong stakeholder management and consulting skills.
    • Ability to lead workshops (Discovery, Solution Design, Delivery).
    • Comfortable advising on governance, change management, and strategic adoption.
    • Salesforce Certified Application Architect and/or System Architect preferred.


    Benefits
    • 25 days paid annual leave + bank holidays
    • Private healthcare for you and your family (pre-existing conditions included)
    • Life assurance, dental insurance, income protection, critical illness cover
    • Pension scheme
    • Retail discounts and wellness reimbursements
    • Access to learning platforms and career development
    • Inclusive culture with active CSR and diversity initiatives