Job Title: Senior Salesforce Administrator
Location: Glendale, CA
Summary:
An opportunity is available for a Senior Salesforce Administrator position, located in Glendale, CA. This role involves collaborating with both internal and external Salesforce implementation teams to establish and maintain the Salesforce platform. Utilizing Lightning as a primary tool, the position requires developing robust procedures and administering both production and sandbox environments. The Senior Salesforce Administrator contributes to defining best practices for Salesforce solutions for business users and technical team members.
Responsibilities:- Conduct Org Administration tasks such as updating federation certificates, creating integration IDs and tokens, managing sandboxes, deploying metadata, and updating managed packages.
- Manage User Administration, including resetting passwords, creating roles, updating permissions, provisioning/de-provisioning users, and managing user records.
- Perform Salesforce system configurations and data migrations while ensuring data integrity and security.
- Design and implement custom applications, workflows, Salesforce Flows, and validation rules using Salesforce Lightning and Apex programming language.
- Develop and maintain custom Lightning Web Runtime components and integrations with third-party systems through REST, SOAP, and other APIs.
- Integrate Salesforce objects with plugins/apps to facilitate document population and electronic signing workflows.
- Troubleshoot and resolve production issues across the Salesforce platform, including Visualforce Pages, Object Sharing Rules, Permission Sets, Roles, Email notifications, and Reports.
- Review and prioritize production support tickets, resolving them or escalating to the appropriate team for resolution.
- Create and deliver presentations using tools like PowerPoint, Dashboards, and Reports to communicate with business leaders.
- Collaborate effectively with internal stakeholders and users across departments with Salesforce access.
- Work closely with business end-users to gather, understand, and define business requirements and translate them into User Stories.
- Demonstrate strong proficiency in Salesforce development tools and technologies including Apex, Visualforce, Lightning Web Runtime, SOQL, SOSL, Data Loader, etc.
- Utilize Salesforce AppExchange plugins such as DocGen for document generation tasks.
Qualifications:
Required:
- On-site/hybrid work capability.
- Salesforce Administrator and Advanced Administrator certifications.
- Bachelor's degree in Computer Science, Information Technology, or related field.
- Minimum 4 years of experience as a Salesforce Administrator overseeing instances of B2B Commerce Cloud, Experience Cloud, and OMS.
- Minimum 5 years of experience collaborating with Agile teams for solution delivery, including testing and support.
Preferred:
- Platform App Builder certification.
- Prior experience with Salesforce B2B Commerce and/or OMS.