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Senior Solution Architect Needed

Job Summary

Key Responsibilities

• Partner with business leaders, stakeholders, and senior technology teams to identify business challenges, define application needs, and ensure the creation of strategic roadmaps that align with organizational objectives.
• Lead discovery sessions to uncover critical business challenges and goals.
• Develop and implement comprehensive application plans for both new and existing systems.
• Present application models and prototypes, integrating user feedback into design iterations.
• Create and maintain scripts and code for application installations and updates.
• Provide mentorship to application developers and offer technical support to end-users as needed.
• Conduct diagnostic tests and perform debugging procedures to ensure system integrity.
• Manage application integration, ongoing maintenance, upgrades, and migrations.
• Document development processes, procedures, and architectural standards.
• Ensure the scalability, reliability, and availability of application architectures.
• Design and develop user-centric applications with optimized interfaces across diverse systems, ensuring alignment with architectural patterns, user needs, and required functionalities.
• Assess the interactions and interfaces between applications, databases, and middleware to identify functional gaps and address potential issues.
• Perform in-depth analysis to resolve operational limitations in application interactions.
• Establish clear architectural guidelines and goals for the organization.
• Oversee the software design process, conducting thorough reviews to ensure consistency, quality, and adherence to enterprise-wide standards.
• Evaluate risks and identify defects by analyzing detailed specifications.
• Collaborate closely with development and technical teams to implement solutions that meet established architectural goals and standards.
• Delegate programming and development tasks effectively as needed.
• Generate and update comprehensive documentation on system features, interfaces, and underlying infrastructure.
• Provide expert recommendations on technical resources and development strategies.
• Conduct ongoing research to identify emerging trends in application architecture and integrate them into ongoing development projects.
• Prepare detailed technical reports by collecting, analyzing, and summarizing information and trends.
• Perform other related duties as assigned.

Knowledge, Skills, & Abilities

• Demonstrated experience designing and developing large-scale enterprise applications in roles such as technical development lead, solution architect, application architect, or enterprise architect.
• Exceptional ability to articulate complex technical concepts in understandable business language and translate business requirements into technical specifications.
• Proven experience aligning application development with overarching business requirements.
• Strong analytical, critical-thinking, and problem-solving capabilities.
• Excellent organizational and time management skills, with the ability to prioritize effectively.
• Superior collaboration and communication skills, with the ability to work effectively within a team, resolve complex problems, and influence others to achieve optimal solutions.
• In-depth understanding of object-oriented design principles.
• Demonstrated ability to proactively identify and recommend robust solutions for security concerns.
• Solid project management skills with a proven track record of successfully driving projects to completion, ensuring stakeholder satisfaction, and delivering excellent service.
• Ability to adapt quickly to changing priorities and effectively manage multiple deadlines.
• A detail-oriented team player who consistently offers valuable suggestions and solutions for software development, usage, and maintenance.
• Ability to document process flowcharts and effectively map business ideas to practical technical solutions.
• Working knowledge of various sequential design processes and modeling methodologies.
• Experience working in Waterfall, Agile, and hybrid project environments.
• Proficiency in standard office productivity tools, including diagramming and project management software.
• Strong knowledge of technical best practices and industry standards.
• Demonstrated ability to exercise confidentiality and sound judgment when handling sensitive information.
• Unequivocal commitment to the highest standards of personal and professional ethics and conduct.
• Guided by core values, committed to the mission, and a pleasure to collaborate with.

Requirements

• Seven years of experience with platform implementation, configurations, and customization.
• Seven years of experience designing, developing, and deploying technology solutions.
• Five years of experience in platform Solutions, Architecture Design/Development Methodologies.
• Five years of experience as an analyst in a technology environment utilizing software design processes and methodologies.
• Three years of experience with SQL queries and SQL reporting services.

Certifications & Licensure

• Application Architect Credential OR Integration Architect Certification.

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  Collaborate with business stakeholders to gather and translate requirements into clear, actionable user stories.
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  Lead Agile ceremonies including backlog grooming, sprint planning, QA coordination, and retrospectives (primarily in Jira).
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  Own and document business processes, SOPs, and internal knowledge bases.
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  Leverage LLM tools to accelerate creation of user stories, acceptance criteria, and test cases.
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  Partner with development and QA teams to ensure accurate and efficient sprint execution.

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  Demonstrated experience as a Salesforce Business Analyst, Product Owner, or Agile Coordinator.
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  Strong familiarity with Agile/Scrum frameworks and backlog management (e.g., Jira).
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  Clear, confident communicator able to lead discussions with technical and non-technical stakeholders.
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  Comfortable and proactive using AI tools and LLMs to enhance productivity.

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  Du entwickelst eine skalierbare Salesforce-Architektur, die flexibel auf neue Anforderungen reagiert.
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  Du setzt CRM-Anforderungen technisch um - unter anderem mit Apex, Lightning Web Components, Flows sowie passenden Integrationen.
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  Du bringst dein Fachwissen im Release-Management und Testing ein und unterstützt einen stabilen Betrieb der Plattform.
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  Du konzipierst und implementierst Schnittstellen zu Drittsystemen mit technischem Weitblick.
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  Du erstellst und pflegst verständliche, gut strukturierte technische Dokumentationen und Architekturkonzepte.

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  Abgeschlossenes Studium in (Wirtschafts-)Informatik oder eine vergleichbare Ausbildung
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  Mehrjährige Erfahrung in der Entwicklung und Architektur von Salesforce-Lösungen
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  Fundierte Kenntnisse in der Integration von Salesforce mit externen Systemen
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  Analytisches Denkvermögen und die Fähigkeit, komplexe Zusammenhänge zu erkennen
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  Ausgeprägte Kommunikations- und Teamfähigkeit

• Collaborate with internal stakeholders and technical teams to understand business needs and translate them into Salesforce solutions.
• Design and implement scalable solutions using Sales Cloud and Service Cloud.
• Configure Salesforce features such as workflows, process builder, flows, validation rules, and approval processes.
• Participate in workshops, requirement gathering sessions, and provide expert advice on Salesforce capabilities.
• Deliver documentation and end-user training as required.
• Ensure best practices are followed across the platform.

• Proven experience as a Salesforce Consultant, with hands-on project delivery.
• Strong knowledge of Sales Cloud and Service Cloud.
• Experience in designing end-to-end Salesforce solutions tailored to business requirements.
• Solid understanding of Salesforce configuration, customization, and integration tools (e.g., APIs, middleware, AppExchange solutions).
• Ability to work independently and manage client expectations effectively.
• Excellent communication and stakeholder management skills.
• Real estate or property industry experience is advantageous but not required.

• Du entwickelst skalierbare, sichere und Cloud übergreifende Systemarchitekturen auf der Salesforce-Plattform
• Du bringst dich aktiv in Ausschreibungen, Kundentermine und Angebotsprozesse ein und zeigst, wie Technologie echten Mehrwert liefert.
• Du übersetzt fachliche Anforderungen in verständliche, umsetzbare technische Konzepte.
• Du begleitest Projekte ganzheitlich - von der Konzeption bis zur Umsetzung - als technische Leitung und Ansprechpartner:in für Kund:innen, Fachbereiche und Entwicklungsteams.
• Du denkst Datenmodelle, Integrationen, Sicherheits- und Deploymentstrategien von Beginn an mit.

• Mehrjährige Projekterfahrung auf der Salesforce-Plattform, idealerweise mit mehreren Clouds (Sales, Service, Marketing, Experience, Data Cloud, Nonprofit)
• Fundierte Erfahrung in der Konzeption technischer Lösungen sowie deren verständlicher Darstellung - intern wie extern.
• Erfahrung im Pre-Sales-Umfeld, z. B. bei der Erstellung von Lösungskonzepten, Angeboten und Workshops.
• Kenntnisse in Datenarchitektur, Systemintegration (z. B. mit ERP-Systemen, Middleware oder Data Lakes) sowie technischer Skalierung.
• Fliessende Deutschkenntnisse sowie sichere Englischkenntnisse - in Kommunikation, Dokumentation und Präsentation

• Knowledge of Marketing Automation in a professional setting with a B2B Marketing Automation system (Pardot, Hubspot, Marketo)
• Experience building up digital assets (landing pages, forms and emails)
• Experience with hands-on execution of Marketing Automation campaigns

• Design, develop, and deploy features for a Salesforce ISV package, ensuring high quality and adherence to best practices.
• Take ownership of features across the entire development lifecycle, collaborating closely with Product and Engineering teams.
• Architect and implement robust, scalable, and secure solutions within the Salesforce platform, with a strong focus on ISV considerations.
• Apply industry best practices for Salesforce development, writing clean, secure, and maintainable code that is well tested and observable.
• Implement comprehensive unit, integration, and functional tests to ensure reliability and stability.
• Proactively identify and address technical debt, refactoring existing code to improve performance, scalability, and maintainability.
• Ensure compliance with Salesforce AppExchange security and technical requirements for ISV partners.
• Build expert-level proficiency with relevant third-party integrations.
• Identify and advocate for process improvements within the team and organization.
• Participate in code reviews and respond to feedback.
• Author technical documentation as needed.
• Actively manage work in Jira and communicate updates to stakeholders.
• Be a collaborative and proactive team member.

• 5+ years of experience with Salesforce package development and configuration, with a strong understanding of the Salesforce platform.
• 3+ years of hands-on experience with the Salesforce developer toolkit (Apex classes, web services, controllers, triggers, batch, queueable, schedulers, custom settings, custom metadata, SOQL).
• Proven experience in developing and deploying Salesforce ISV managed packages, with a deep understanding of package development best practices and limitations.
• Ability to design and implement complex, scalable, and performant solutions within Salesforce.
• Excellent understanding of Salesforce governor limits.
• Working knowledge of data structures and common architectural patterns.
• Experience with generative AI development tools (e.g., Claude, Copilot, ChatGPT, or similar).
• Demonstrated ability to work effectively in a remote team environment with minimal supervision.

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  Create, implement, and maintain automated test scripts tailored to Salesforce environments using approved automation frameworks and tools.
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  Design test strategies and execute test cases targeting core Salesforce features including Flows, Triggers, and Apex Jobs.
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  Contribute to various quality assurance tasks, aligning with broader team and organizational objectives.
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  Collaborate closely with engineering, product, and business teams to ensure full understanding of business workflows and application features.
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  Report testing progress, blockers, and resolutions effectively to both technical and non-technical stakeholders.
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  Operate within Agile development teams to support continuous delivery and iterative improvement.
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  Track and uphold software quality standards and KPIs throughout the SDLC.
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  Support ongoing improvement of QA processes, documentation, and automation coverage.
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  Stay current on emerging QA tools, frameworks, and industry best practices-particularly those related to Salesforce ecosystems.

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  Bachelor's degree in Computer Science, Engineering, Mathematics, or a related field-or equivalent professional experience.
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  Minimum of 2 years of hands-on QA or software testing experience, with an emphasis on Salesforce platforms preferred.
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  Proficiency in object-oriented programming (e.g., Java, Python, JavaScript, or TypeScript).
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  Solid grasp of modern development workflows, including version control systems and peer code review processes.
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  Familiarity with key quality metrics such as defect leakage, reliability, and test repeatability.

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  Working knowledge of Apex and Salesforce-native automation tools such as Process Builder, Flows, and Triggers.
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  Experience writing and debugging Salesforce queries using SOQL and SOSL.
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  Exposure to Salesforce development frameworks and tools like Lightning Web Components, Aura, and CI/CD tools (e.g., DevOps Center).
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  Prior experience testing solutions in industries like finance or investments is highly advantageous.
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  Hands-on experience using Copado Robotic Testing or similar test automation platforms for Salesforce.

• Entwicklung und Einführung eines Master Data Konzepts für Kundendaten
• Enge Zusammenarbeit mit Vertrieb, Finanzen und IT
• Integration und Pflege von Kundendaten (insb. in SAP und Salesforce)
• Aufbau und Überwachung von Datenqualitätsprozessen und -regeln
• Definition von Anforderungen an vollständige Kundendaten
• Schulung der Fachbereiche im Datenmanagement
• Erstellung von Reports zur Datenqualität

• Abgeschlossenes Studium in Wirtschaftsinformatik oder einem verwandten Bereich
• Mehrjährige Erfahrung als Business Analyst oder Data Steward
• Sehr gute Kenntnisse in Salesforce und SAP, Snowflake-Erfahrung von Vorteil
• Erfahrung in der Entwicklung und Implementierung von Datenmanagement-Prozessen
• Projektmanagement-Erfahrung
• Verständnis für betriebswirtschaftliche Prozesse
• Stilsicher in Deutsch, mündlich und schriftlich

Key Responsibilities

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  Serve as the primary bridge between business units and technical teams to gather, evaluate, and document detailed business requirements.
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  Collaborate with distributed teams to architect functional solutions in Salesforce that align with evolving business goals.
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  Guide stakeholders through best practices for Salesforce Service Cloud and Sales Cloud capabilities.
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  Support system configuration, workflow design, report creation, and process automation within Salesforce.
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  Manage ongoing enhancements, issue resolution, and continuous improvements for Salesforce and integrated tools (e.g., FinancialForce PSA, CPQ/CLM).
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  Provide mentorship to junior team members and serve as a subject matter expert across platforms.
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  Lead functional testing efforts by converting requirements into test cases and validating outcomes.
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  Support business process documentation using tools like Visio or Lucidchart, and maintain knowledge repositories via SharePoint or Confluence.
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  Work within agile and hybrid SDLC environments to deliver on roadmap priorities.

Qualifications

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  7+ years in business systems analysis with deep exposure to Salesforce platform (Service Cloud and/or Sales Cloud).
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  Certified Salesforce Administrator with demonstrated hands-on configuration experience.
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  Experience working with Salesforce Lightning, automation tools (Flows, Process Builder), custom objects, validation rules, roles/profiles, and dashboards.
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  Practical experience with Salesforce CPQ or CLM implementations is strongly preferred.
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  Familiarity with data manipulation and reporting tools to support operational and executive reporting needs.
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  Strong understanding of Agile and Waterfall delivery models, with at least 3 years using tools like Jira, Bitbucket, and Confluence.
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  Excellent communication skills with a proven ability to influence stakeholders and simplify complex technical concepts.
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  Demonstrated ability to work independently and within cross-functional, distributed teams.
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  5+ years' experience documenting and improving business processes using BPM tools.
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  Proficient with Microsoft Office suite, particularly Excel and PowerPoint; knowledge of Microsoft Project is a plus.